Kellie Smith is seeking an administrative assistant position with the Ferndale Public Schools. She has over 20 years of experience in various administrative roles. She has exceptional typing and organizational skills and excels at coordinating projects and events. Kellie has a track record of establishing strong professional relationships and effectively resolving conflicts.

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Kellie Smith (248) 555-5555<br />111 Anywhere Drive Southfield, MI 48076kelliesmith@yahoo.com<br />Professional Websites:<br />www.linkedin.com/in/kelliesmith www.twitter.com/kelliesmith www.facebook.com/kelliesmith<br />“Committed to student achievement and organizational success.”<br />Zangle ♦ Bitech ♦ MS Word ♦ PowerPoint ♦ Excel ♦ Outlook <br />Committed, solutions-orientated Administrative Assistant seeks rewarding career with the Ferndale Public Schools utilizing my expertise in school administrative, project coordination and student relations. <br />Personal Attributes and Abilities<br />Exceptional typist, proven 70+ wpm with 98% accuracy<br />Enjoys team environment; excels in the organization and completion of delegated projects<br />Interacts effectively with a diverse, inter-generational staff in collaboration with cross-functional teams <br />Demonstrates ability to act quickly, think clearly and make critical decisions under pressure<br />Outstanding work ethic, possesses high level of integrity - maintains absolute confidentiality <br />Relevant Experience<br />Administrative/Office Management<br />Self-directed, focused and possesses excellent attention to detail in performing high-level functions<br />Created weekly and monthly reports for leadership and administrative teams<br />Broad knowledge of and success in organizational operations, worked directly with a staff of 360<br />Proven talent for quickly acquiring expertise in new systems and procedures<br />Solid communication capabilities and proven capacity to interface effectively with diverse audiences<br />Generated integral reports, tracking information on 1,800 students on a weekly basis<br />Entrusted with the collection and recording of fines, maintaining 100% accuracy<br /> Project Coordination<br />Managed all aspects of office administration acting as “gatekeeper” for 6 counselors<br />Collected monthly fees, worked directly with vendors, ordered equipment, paid invoices, and managed program of 20 participants<br />Coordinated, organized and hosted major special events annually for 75 guests<br />Exceptional troubleshooting talents with capacity to identify and resolve root causes of complex issues<br />Student Relations<br />Interacts routinely with 1,500 students on a weekly basis<br />Establishes and maintains strong professional relationships, interacting with 50+ parents and 100 staff members<br />Adept at problem-solving and conflict/resolution skills<br /> <br /> Volunteer History<br /> Royal Oak Hockey Association Manager 5+ years<br />Employment History<br />Southfield Public Schools Administrative Assistant5 years<br />In Focus Media, Inc. Office Manager3 years<br />Anesthesia Business Consultants Administrative Assistant2 years<br />Beaumont Hospital Sr. Accts. Rec. Specialist10+ years<br />Education <br /> Southfield Lathrup High School Diploma<br />“Kellie Smith is the most reliable, professional, and skilled executive assistant I have worked with in the nine years I have been a school counselor.” –Deborah Slevin, Southfield-Lathrup High School counselor<br />Kellie Smith(248) 555-5555<br />Page 2kelliesmith@yahoo.com<br />Professional Experience<br />Administrative Assistant, Southfield Lathrup High School, Lathrup Village, MI 2007 – 2009<br />Served as Administrative Assistant to all counselors. Organized appointments for all parent/student meetings. Used Zangle to update student records. Maintained course schedule requests, managed adding and dropping classes, prepared and distributed junior/senior parent meeting information packets, mailing college applications on a weekly basis, processing all new student files and compiling and maintaining a list of Phi-Beta students. Responsible for all senior commencement obligations including, diplomas, programs, caps and gowns. <br />Key Achievements: <br />Demonstrated an ability to act quickly, think clearly and make critical decisions under pressure<br />Professionally dealt with highly confrontational situations, resulting in mutually beneficial and productive resolutions <br />Substitute Secretary, Southfield Public Schools, Southfield, MI2005 – 2007<br />Assumed all executive secretarial duties in elementary, middle and high schools; performed daily duties as requested by building principals<br /> <br />Key Achievement: <br />Assumed the responsibility and competently executed the middle school count day while learning Zangle<br />Office Manager, In Focus Media, Inc., Royal Oak, MI 2002 – 2005<br />Responsible for all air time instructions to radio and television stations<br />Transcribed radio spots<br />Handled monthly Accounts Receivables.<br />Assisted media buying schedule<br />Key Achievement: <br />Met station deadline for commercials air time with 100% success rate.<br />Administrative Assistant, Anesthesia Business Consultant, Berkley, MI 2001-2002<br />Organized and counted all anesthesia charge slips to be sent to billing office. Handled daily deposits. Assisted patients with billing inquiries. Picked up anesthesia records on a weekly basis from hospital to send to billing office. Printed operating room reports from the hospital computer system. Assisted with daily office duties.<br />Senior Accounts. Receiveable Specialist, Beaumont Hospital, Royal Oak, MI 1983-2001<br />Handled all follow up on medical insurance claims. Re-billed rejected claims with proper procedure and diagnostic codes. Maintained Accounts Receivable report for both patient and insurance claims to under 90 days. Responded to patient and insurance company inquiries regarding outstanding claims.<br />