Quality Assessment and Economic Sustainability of Translation

Quality Assessment and Economic Sustainability of Translation Luigi Muzii

The starting point ,[object Object],[object Object],[object Object],[object Object],[object Object]

Translation as a cost ,[object Object],[object Object]

Doing more with less ,[object Object],[object Object],[object Object],[object Object]

A vicious circle Customers are willing to spare resources for new products, and want to pay less Vendors have smaller budgets Service providers are unwilling to work for less Vendors cannot satisfy customers Users see no benefit and are unwilling to spend

Differentiation ,[object Object]

The offer ,[object Object],[object Object],[object Object],[object Object]

Differentiator is in the client’s choice ,[object Object],[object Object],[object Object],[object Object],[object Object]

Does quality matter? ,[object Object],[object Object],[object Object]

Quality defined ,[object Object],[object Object],[object Object],[object Object],[object Object]

Cross views ,[object Object],[object Object],[object Object],[object Object],[object Object]

Does quality exist? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Errors ,[object Object],[object Object],[object Object]

Quality in translation ,[object Object],[object Object],[object Object],[object Object],[object Object]

The origin of errors ,[object Object],[object Object],[object Object],[object Object],[object Object]

Translation quality assessment ,[object Object],[object Object],[object Object],[object Object],[object Object]

Major vs. minor errors ,[object Object],[object Object],[object Object]

Quality is free ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],* Philip B. Cosby from “Quality is Free: the Art of Making Quality Certain”

Assessment models ,[object Object],[object Object],* From Meta, XLIII, 2, 1998

Death of the reviewer ,[object Object],[object Object],[object Object]

The process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

AOQ vs. AQL ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

TQI vs. AQL ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The real cost of translation* ,[object Object],[object Object],[object Object],c = cost t = translation e = error rate (%, 0 ≤ e ≤ 1) r = revision  f (t) a = accessories * From Salvador Aparicio i Paradell ’s address at the first international congress on specialized translation in Barcelona (March 2000) ) + r + a 1 + e c = t ( 1 - e

Economic sustainability ,[object Object],[object Object],[object Object]

Value ,[object Object],[object Object],[object Object],[object Object],[object Object],Value = Benefits Price = Quality received Expectations

Generating value ,[object Object],[object Object],[object Object]

Respond to demands ,[object Object],[object Object],[object Object],[object Object]

Quality is never an accident ,[object Object],[object Object]

Quality Assessment and Economic Sustainability of Translation

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