Presentation given at UKMW12, the Museums Computer Group's Museums on the Web 'Strategically Digital' conference, Wellcome Collection, London, November 30, 2012

1. People not
Products
@wearecaper @katybeale

2. How we work...
increasing
clients’ digital
understanding
running creating digital
strategic digital content,
development prototypes,
projects strategies and
intriguing campaigns
and
delighting
audiences

3. Challenges
Little flexibility
Focus on specific outcomes
Limited internal digital expertise
Restricted budgets and resources

6. Being „digital by default‟
“… the government itself needs to become
digital in thinking in order to deliver
services which are suitable for users
… as digital by default comes into effect the
scale of government service provision will
grow dramatically and the quality and user
centricity of major commercial internet
properties should be our minimum goal.”

7. 12 weeks 6 technologists 3 organisations

8. @h8ppenstance www.happenstanceproject.com

9. Format of the
residencies

10. The innovation
process

13. Making
communications
transparent and
visible

18. “Individuals and
interactions over
processes and
tools”
(Agile Manifesto)

19. Embedding the culture
of innovation
– from one-off initiatives
to long-term impact

20. Coming up….

21. Thank you
www.happenstanceproject.com
www.culturehackday.org
www.wearecaper.com
katy@wearecaper.com