BIS 375 Final Exam Answers BIS375 Supply Chain Information Management in Online Environments Final Exam 1. Explain the concept of Returns to Scale as it applies to electronic commerce and physical businesses. (5 points) Returns to scale, is the quantitative change in output of a firm or industry resulting from a proportionate increase in all inputs levels whether it be an electronic commerce or a physical business. Both electronic commerce’s and physical businesses can use returns to scale as a measure of efficiency for expanding and decreasing production. 2. What is a Service Level Agreement and how can it be used in e- Business? (5 points) A service-level agreement is a part of a service contract where the level of service is formally defined. E-Businesses can use service level agreements within the terms of their contracts with customers to define the levels of service being sold in plain language terms. 3. A traditional business environm

1. BIS 375 Final Exam Answers
Link : http://uopexam.com/product/bis-375-final-exam/
BIS 375 Final Exam Answers
BIS375 Supply Chain Information Management in Online
Environments

2. Final Exam
1. Explain the concept of Returns to Scale as it applies to electronic
commerce and physical businesses. (5 points)
Returns to scale, is the quantitative change in output of a firm
or industry resulting from a proportionate increase in all inputs
levels whether it be an electronic commerce or a physical
business. Both electronic commerce’s and physical businesses
can use returns to scale as a measure of efficiency for
expanding and decreasing production.
2. What is a Service Level Agreement and how can it be used in e-
Business? (5 points)
A service-level agreement is a part of a service contract where
the level of service is formally defined. E-Businesses can use
service level agreements within the terms of their contracts
with customers to define the levels of service being sold in
plain language terms.
3. A traditional business environment in a physical building is called a (1
point):
A. Brick-and-click marketplace

3. B. Brick-and-mortar marketplace
C. Brick-and-mouse marketplace
D. Brick-and-web marketplace
4. Interoperability requires standardization in four dimensions(1 point):
A. Scalability, pragmatics, technology and semantics
B. Pragmatics, technology, integration and scalability
C. Syntax, semantics, pragmatics, and redefinition
D. Technology, syntax, semantics and pragmatics
5. Which of the following are core enterprise applications that exist within
Business-to-Business (B2B) e-Markets (1 point)?
A. Enterprise Resource Planning (ERP)
B. Supply Chain Management (SCM)
C. Customer Relationship Management (CRM)
D. All of the above
6. Networks are kept safe from typical e-Business threats such as
spoofing and ‘man in the middle’ attacks by(1 point):
A. Infrastructure
B. Virtual Private Network
C. Authentication
D. Firewalls

4. 7. All of the following product characteristics are expected to facilitate
greater online sales EXCEPT(1 point):
A. Standard product specifications
B. A digitized product format
C. Frequently purchased items
D. High price
8. In the first generation of B2B, companies used the internet(1 point):
A. For online ordering
B. To create e-market places and exchanges
C. To publish and promote goods and services
D. For collaborations between buyers and sellers
9. Publishers have elected to sell books through online companies like
Amazon.com, through retailers like Barnes and Noble, through
wholesalers who sell to small book stores and through their own web
sites. This is an example of a multi channel approach (1 point).
A. True
B. False
10. According to the Network Effect, users of a web site will not
change to a new web site unless the new site is much more powerful

5. or they are forced to change because the old site has been removed (1
point).
A. True
B. False
11. Electronic markets are commerce sites on the public internet
that allow large numbers of buyers and sellers to meet and trade with
each other (1 point).
A. True
B. False
12. Electronic catalogs may be defined as electronic representation
of information on the products and services a company offers; they
are a means by which buyers view their suppliers’ information and
interact with it (1 point).
A. True
B. False
http://uopexam.com/product/bis-375-final-exam/