The document discusses the challenges facing IT organizations in achieving digital transformation. It notes that 51% of IT decision makers could not complete all assigned projects last year due to obstacles like time constraints, misalignment between business and IT, and maintaining legacy systems. 59% believe there will be negative revenue effects if digital transformation goals are not met. The document advocates for a culture shift where IT delivers capabilities rather than just projects, focuses on API reuse across teams, innovates at the core rather than just the edge, and positions IT as a strategic partner through a mindset change. It provides takeaways on getting good at change, thinking about culture change, developing habits of reuse, focusing on consumption, innovating at the core, and positioning

1. All contents © MuleSoft Inc.
Ross Mason
Founder and VP Product Strategy, MuleSoft
Davinder Gautam
Managing Director, Accenture
The CIO’s Guide
to Digital Transformation

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Housekeeping Items

3. All contents © Deloitte Inc.
Today’s Speakers
Ross Mason
Founder and VP Product Strategy
MuleSoft
Davinder Gautam
Managing Director
Accenture

4. All contents © MuleSoft Inc.
IT is Under Pressure to Change
51% of IT decision makers couldn't complete all assigned
projects last year.
Common obstacles are time constraints, business and
IT misalignment, and maintaining legacy systems
77% want to improve existing business processes from digital
transformation, whereas only 62% want great customer outcomes
59% of ITDMs say there will be a negative effect on revenue if digital
transformation goals aren’t met.
What’s
stopping digital
transformation?

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There Needs to Be a Culture Shift

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Get good at change.
Think about culture change
at an organizational level. IT
needs to deliver
capabilities, not just
projects.
Develop habits of reuse
rather than just producing
Focus on consumption of your
APIs across teams not just
building APIs.
Innovate at the core,
not just the edge.
Don’t silo innovation
off into isolated teams.
Position IT as a
strategic partner.
There needs to be a
mindset change, not just
technological change.
Takeaways to Implement Digital Transformation

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Q&A