1. MUKESH MISHRA
M.C.A. (Masters of Computer Application)
#2,Shri Ganesh Nilaya, 6th Cross, Govindappa Layout, Nagashettihalli, RMVII, Banglore - 560094
E-mail: mishra_mk2@yahoo.co.in Mob. No. : +91-9590016254
Over 12+ years of IT industry experience in software development and testing
using Java/J2EE and Struts. Knowledge and domain experience in Financial,
Automotive, Logistics, Manufacturing and Retail industries. Over three years of
strong technical experience in IBM Sterling Order Management, IBM i2,
IBM Sterling B2B Integrator.
1. October 2013 Till Date – perfTech Solutions Pvt. Ltd., Bangalore
Working as Senior Consultant
2. July, 2006 To October 2013 – iTG Software Engineering (I) Pvt.
Ltd., Jaipur
Working as Software Engineer
3. October, 2005 to June 2006 – SRP Infosystems Pvt. Ltd., Jaipur
Worked as Network Administrator.
4. June, 2003 to June 2005 – ACCEL ICIM Frontline Ltd., Jaipur
Worked as Associate Engineer.
 RHEL Course for version 5.0
 Cisco Certified Network Associate
 Worked as both team lead and front runner for interaction with clients and
earned financial awards from client as well as from organizations (at
iTG)
 Worked with IBM on products: IBM Sterling Order Management, IBM i2,
IBM Sterling B2B Integrator.
Programming Language : JAVA, Dot Net, Visual Basic 6.0
Web Technology : HTML, CSS, JavaScript, XML
Web Servers : Apache, Tomcat, IIS
Framework : Struts 2.0
Application Server : WebSphere, Jboss
Operating System : Windows XP/2007, Linux
RDBMS : MS-SQL Server, MySQL, DB2, Oracle.
Other Tools/Editors : My Eclipse, MS Office
1. Build and Deployment (IBM - Bangalore) July 2014 – present
Project Details Worked with IBM Bangalore for client Harrods which is
UK based Retail Industry using IBM- Order Management
System.
As per growing business needs they need build and
deployment for RSC VM’s, Development, QA and
Production Environment.
Position and
Role
Senior Consultant
• Offshore environmental support for testing.
• Coordination of test and development during
offshore hours with test and onshore team.
• Build and Deployment for RSC VM’s, Development,
QA and Production Environment.
Page 1 of 5
Executive
Summary
Working
Experience
Certifications
and
Achievements
Technical Skills
Projects

2. • CDT implementation on RSC VM’s, Development, QA
and Production Environment.
• Queue creation and maintenance using IBM MQ
Manager
• Fix Pack installation using installService and
Installation manager
• Automation of build and deployment process using
Ant and Bash scripting
Environment Linux, DB2, IBM MQ,
Team Size 15
2. Performance tuning & Support (THD - US) October 2014 – July 2016
Project Details THD is US based Retail Industry using IBM- Order
Management System.
As per growing business needs they need to monitor
performance of the servers, software’s and system.
Position and
Role
Senior Consultant
• Offshore environmental support for testing.
• Coordination of test during offshore hours with test
and onshore team.
• Analyzing logs and suggesting problem
creating/error producing methods or modules.
• Generating AWR reports and analyzing key issues.
• Heap dump analysis in case of heap dumps.
Environment Linux, Oracle,
Team Size 3
3. Intelligence Analysis (HDFC ERGO Mumbai) March 2014 – October 2014
Project Details • IBM - i2 Intelligence Analysis Platform provides an
extensible, service-oriented environment designed
to integrate into your existing enterprise
infrastructure. The platform helps facilitate and
support operational analysis, improving situational
awareness and providing faster, more informed
decision making across and inside organizations.
Position and
Role
Senior Consultant
• Installation and configuration.
• Design java connector application to fetch clients
existing oracle data and store in i2 schema format.
Environment Intelligence Analysis platform, Oracle, DB2, Java 1.6,
XML
Team Size 2
4. B2B EDI Processing (DSV Denmark) October 2013 – March 2014
Project Details IBM Sterling B2B Integrator framework is used for
business processes beyond enterprise boundaries which
increase visibility into and across supply and demand
chains. It eases document flow in electronic format
which minimized human error and decrease turnaround
time of any document.
Position and
Role
Senior Consultant
Database designing.
• Mapping.
• Flow designing.
• Documenting flow and test cases.
Environment Sterling Integrator, XML
Page 2 of 5

3. Team Size 6
5. SNPSystem (Sales and Purchase) April 2013 – present
Project Details It's a web based in house sales and purchase
management system.
Having the following key features:
• Generates purchase order and Delivery challan.
• Detailed Monitoring of each action related to sales
and purchase enabling Manager/Supervisor to track
the sales performance and get detailed information
of any sale.
Position and
Role
Software Engineer (working with a team of 2)
• Database designing.
• Developing web, JSP pages.
• Implementing corresponding actions.
• Writing JavaScript for form validation and other
supporting actions.
Environment Java 1.6, XML, MySQL, STRUTS 2, Hibernate, JSP,
Tomcat 6.0, JavaScript, Ajax
Team Size 2
6. Collection System (CMC i-Care) February 2012 – April 2013
Project Details It's a web based debt management or credit collection
system of Malaysia based client. Collection for credit
cards, Mortgages, Hire Purchase, Personal Loans,
Corporate Loans etc.
Having the following key features:
• Once the payment is due, the information is
available in the system for the agent to call and
follow up on the cases.
• Detailed Monitoring - each and every action-reaction
of collector is maintained in the system for
Manager/Team Leader to track the agent's
performance and get detailed information on any
case.
• System has provision to generate SMS/LOD (letter
on Demand) automatically once requested.
Position and
Role
Software Engineer (working with a team of 5)
• Database designing.
• Developing web, JSP pages.
• Implementing corresponding actions.
• Writing JavaScript for form validation and other
supporting actions.
Environment Java 1.6, XML, MySQL, STRUTS 2, Hibernate, JSP,
Tomcat 6.0, JavaScript, Ajax
Team Size 5
7. LCB (Laos Construction Bank) September 2010 – February 2012
Project Details It’s a web based Core Banking System (CBS) that
processes daily banking transactions, and posts updates
to accounts and other financial records. Core banking
systems typically include deposit, credit-processing
capabilities, currency exchange, with interfaces to
general ledger systems and reporting tools.
Having the following key features:
• Customer and their account management (Current /
Page 3 of 5

4. Fix / saving) in three different currencies (LAK / THB
/ USD).
• Internal remittance, Western Union
• Traveler’s cheque sale and encashment.
• Banker’s cheque & Demand Draft Issuance/clearing.
• Employee, User and their Profile management.
• Different report used for accounting & banking
purpose like daily Transaction report, daily cash
report etc.
Position and
Role
Software Engineer (working with a team of 5)
• Database designing.
• Developing web, JSP pages.
• Implementing corresponding actions.
• Writing JavaScript for form validation and other
supporting actions.
Environment Java 1.6, XML, MySQL, Linux, STRUTS 2, JSP, EJB 3,
JBoss 6, Tomcat 6.0, JavaScript, Ajax
Team Size 5
8. Quality Management System (QMS) May 2010 – Sept 2010
Project Details Web project runs on IIS Server and it searches for
recording of Digital Recording System (DRS) in a shared
folder and provides interface to provide quality feedback
for agent’s call. It has facility to get reports, charts of
grading and calls of required time.
Position and
Role
Software Engineer (working with a team of 1)
• Coding, Integration of module with database and
make it functional at customer end.
Environment Dot Net, C#, MS-SQL Server, MS Access
Team Size 1
9. CRM supporting TeleContact Jan 2009 – May 2010
Project Details Web project runs on IIS and pop up customer
information when call lands on agent system. Agent
then can manage customer information and update/save
that to database. It also generates reports of the
customer information in pdf and excel format.
Position and
Role
Software Engineer
• Developed CRM’s for various customers like
Appointment Scheduler Application(Luan-Australia),
InfoSearch(Chennai), Descon(Kolkata) and Choice
Connex (Mumbai)
Environment Dot Net, C#, MS-SQL Server, MS Access
Team Size 1
10. IVR Response System Sept 2008 – Jan 2009
Project Details Desktop application that works as intermediate program
that get response of customer from IVR (Interactive
Voice Response), search database, save data to
database and send back required information to IVR.
Position and
Role
Developed customized IVR Response application for
various customers like Dominoes (IVG-Delhi and
Mumbai), LG (Delhi, Mumbai and Kolkata), and Barclay
(Chennai and Mumbai). This gives sales team flexibility
to justify dialer at agent/customer end.
Environment VB 6.0, MS SQL 2000
Team Size 1
Page 4 of 5

5. Degree/ Examination University/ Board % Marks
MCA Rajasthan University, Jaipur 76%
BSc Rajasthan University, Jaipur 67%
Date of Birth : 4th
December,1975
Marital Status : Married
Father’s Name : Late Sh. Som Dutt Mishra
Nationality : Indian
Language Known : English, Hindi
Hobby : Photography
Permanent Address : 90, Vardhman Nagar – A, Hirapura,
Ajmer Road, Jaipur - 302019
(Mukesh Mishra) Date: /October/2016
Place: Bangalore
Page 5 of 5
Academic
Qualifications
Personal Details

6. Degree/ Examination University/ Board % Marks
MCA Rajasthan University, Jaipur 76%
BSc Rajasthan University, Jaipur 67%
Date of Birth : 4th
December,1975
Marital Status : Married
Father’s Name : Late Sh. Som Dutt Mishra
Nationality : Indian
Language Known : English, Hindi
Hobby : Photography
Permanent Address : 90, Vardhman Nagar – A, Hirapura,
Ajmer Road, Jaipur - 302019
(Mukesh Mishra) Date: /October/2016
Place: Bangalore
Page 5 of 5
Academic
Qualifications
Personal Details