1. Mark Troncone - MBA, PMP®, CBAP®, ITILv3®,CSM® - Value Proposition
I am an award winning certified IT Project Manager, certified IT Business Analyst and SCRUM Master. I use my key skills in
communication, planning/analysis, leadership, and presenting alternative solutions to deliver the project initiative. The value
I bring to any organization is my ability in defining functional business requirements to ensure only the necessary system
functionality is successfully implemented. I can then manage and lead the project to completion for internal or 3rd party
vendor software implementations or major internal enhancements. The result for your organization is a project completed
within budget and deadline goals, delivering scope objectives, which produce a quality functioning system with minimal
defects and low maintenance costs. This in turn, allows key executives to use the application to make strategic business
decisions that will have a positive Return on Investment and give the firm a competitive edge in the marketplace.
 Develops Business Requirements Document
 Leads JAD/Brainstorming/one on one elicitation sessions
 Creates Process, Work Flow and Data Entity Diagrams
 Creates Scenarios, Use Cases, and Wire Frames
 Performing Gap Analysis to Analyzes Business Impact
 Analyzes Current Processes for Opportunities
 Analyzes Application/Technical Options
 Evaluates Risk Analyses and Alternatives
 Develops Recommendations and Secures
Buy-In through Influential Communications
Project
Management
and SDLC Life
Cycle
Elicit and
Define
Business
Requirements
 Manages project life cycle through closure
 Manages Project Implementation and Go Live
 Creating User Acceptance Test Plans
 Leads Quality and User Acceptance Testing
 Manage and Report Budgets
 Create Procedure and User Manuals
 Updates documentation within SharePoint
 Assists in Change Control Efforts / Analysis
 Have Lead Small and Large Sized Projects
 Versed in AGILE/SCRUM Methodologies
 Installation of 3rd Party Vendor Software
for Credit Reporting Product saved 2MM
 Revived and delivered a failed in-house project
to capture children’s educational results
 Delivered project that enabled three casinos
to run a simultaneous promotions that resulted
in 20MM in slot revenue at each location
 Led team effort to capture customer email and mobile
phone numbers for customer loyalty enrollment web-site
 Customer Mailing Fulfillment improvement project saved 1.5MM.
 Enabled company to gain entrance into Canadian Market and
realize 450K for early completion of deadline date.
 Led project to install new Vendor Chargeback/Rebate system to
process 285MM of claims accurately.
 Project Plan Management
 Stakeholder Expectations Management
 Project Scope Analysis, task / time creation
 Facilitates and leads Meetings (International)
 Creates, Leads and Motivates Teams (Global)
 Identifies Risks and Resolves Issues
 Assesses 3rd Party Vendor Software Solutions
 Negotiates with Business Users/IT Resources
 Communication to all levels of management
 Presentation Skills to Communicate Solutions
Measurable
Results
Project
Implementation