How Technology can help better governance

1. 1

2. NATIONAL MANAGEMENT COLLEGE
100th National Management Course
Seminar Presentation on
EVIDENCE BASED E-GOVERNANCE
By
Muhammad Saleem Ahmad Ranjha
(Pakistan Custom Service)
Sponsor DS: Sqn. Ldr. (R) Ahmed Yar Khan2

3. Sequence of Presentation
• Introduction
• Issues of the Governance
• Objective
• Information Communication Technology (ICT)
in Pakistan
• Landmark Projects
• M-Government

4. Sequence of Presentation
• Punjab Information Technology Board (PITB)
• Dr. Umer Saif
• Motor Transport Management Information
System
• Crime Mapping
• Livestock Data Collection
• Citrus Diseases
• Analysis
• Recommendations 4

5. Introduction
The World is Flat by Thomas L. Friedman NYT
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6. Introduction
• Rise of IT and Social Media
• Mobile Banking
• Impact on World Politics, Economy and
Governance
• The Traditional Government
• Governments also changing and becoming more
responsive and proactive
• Do or Die
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7. Issues of the Governance
• Lack of transparency
• Lack of trust
• Corruption
• Lack of proper feedback mechanism
• Unreliable data
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8. Objectives
• Transparency in governance
• Reducing corruption
• Authenticity of data
• Monitoring and evaluation of government
projects
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9. Information Communication Technology
(ICT) in Pakistan
• Mobile phones 125 million 8th
• Internet connections 30 million 15th
• Facebook 10 million 25th
• Twitter 1.5 million 20th
• Linkedin 1.5 million 12th
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Source: Global Information Technology Report, 2013 by World Economic Forum
www.Socialbakers.com

10. Landmark IT Projects
• NADRA
• Higher Education Commission (HEC)
• Web based One Customs (WBOC)
• Land Revenue Management Information System
(LRMIS)
• Benazir Income Support Programme (BISP)
• Jhang Model Citizen Feedback Model (CFM)
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11. M-Government
• Strategic use of government services, and
applications using cell phone, laptops, PDAs and
wireless internets
• Availability of Government information and
services “anytime anywhere”
• Professor I. Kushchu Japan Mobile Government
Consortium International (mGCI)
• M-Government examples in Turkey, Philippines,
Czech Republic and India
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12. Punjab Information Technology Board
www.pitb.gov.pk
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13. Forbes on Dr. Umer Saif
• http://www.forbes.com/sites/peterhigh/2014/02/03/
a-professor-with-a-western-past-remakes-
pakistans-entrepreneurial-future/
13

14. Motor Transport Management Information
System (MVR-MTMIS II)
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15. Motor Transport Management Information
System (MVR-MTMIS II)
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16. Motor Transport Management Information
System (MVR-MTMIS II) - Salient Features
• Customized application with outstanding process
flow
• Replication, deployment, training and maintenance
along with connectivity in all Punjab districts
• Registration of 3.6 million vehicle
• Web-based tax calculator for registration
transactions and token tax payment
• Centralized data-based
• Automated notices to tax deflators
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Source: MTMIS.punjab.pk

17. Motor Transport Management Information
System (MVR-MTMIS II) - Salient Features
• Online connectivity with Customs authorities for
verifications
• Online data sharing with other provinces
• Document scanning for registered vehicles
• Ownership verification
• Rs. 23 billion have been collected so far under this
project
17Source: MTMIS.punjab.pk

18. Crime Mapping
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19. Crime Mapping - Salient Features
• Solution to facilitate the police for reporting of the
crime from the location of occurrence
• Helps getting holistic and real time perspective of
crime reported
• Helps for better crime fighting measures and
performance analysis
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20. Livestock Data Collection
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21. Livestock Data Collection
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22. Livestock Data Collection – Salient Features
• Linking 3500 service centres of livestock
department like mobile dispensary
• Aims to provide support services to farmer of
animals, artificial fertilization, vaccination and
information services
• Provides farmer and farm profiles
• Disease Out break analysis
• Utilization of services rendered (vaccination and
medication) 22

23. Livestock Data Collection – Salient Features
• Operational in 36 districts of Punjab
• More than 600,000 farmer registered
• Available to 1300 veterinary officers and assistants
23Source: www.pitb.gov.pk

24. Citrus Diseases
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25. Citrus Diseases
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26. Citrus Diseases – Salient Features
• Developed by College of Agriculture and IT
Department, University of Sargodha
• First Pakistani android agricultural app in both
Urdu and English
• Helps in identifying the symptoms encompassing
citrus diseases requiring immediate concerns
• Helpful by Pakistani quarantine official for
inspecting imports and exports of citrus
• Many more agricultural android apps expected to
follow 26

27. Analysis
• Transition from brick and mortar to M-
Government
• IT is more than Word Processor and Power
Point
• Interactive Websites adjustable for M-
Governance
• Time to developing Mobile Apps
• Information Communication Technology for
Development ICT4D
• E- Learning
• E-Entrepreneurship
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28. Recommendations
• Replications in Federal and other provincial govts
• Laptops & PDAs at CSA, SMC and NMC
• Paperless Environment
• Carbon Creditting
• Head of Offices Periodic Meetings on ICT
• 24/7 Monitoring
• Action based Periodic Evaluation
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29. Recommendations
• Setting up Project Management Units
• Setting up Dash Boards
• Use of MS Excel
• Use of MS Project
• SMS and Mobile Apps
• Involving the users through Crowd
Sourcing
• 360 Degree Feedback
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30. Thank You
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