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MBA
FORGET YOUR




 A FRAMEWORK FOR
BEING A MANAGER IN
A CREATOR CULTURE
Marcelo Somers
  Media Product Manager
          Sabre Holdings
         @marcelosomers
    behindcompanies.com
Making money
IS NOT YOUR GOAL
“
    Profit […] is the result of doing things right
    rather than the purpose of business activity. It
    is, above all, determined by what is necessary to
    attain company objectives. Profitability is a
    measurement of how well the business discharges
    its functions in serving market and customer.
    - Peter Drucker in Management: Tasks, Responsibilities, Practices (http://amzn.to/gZzfiU)
“
    When you look at growth as a strategy, it becomes somewhat
    seductive, addictive. But growth should not be—and is not—a
    strategy; it’s a tactic. The primary lesson I’ve learned over the years is
    that growth and success can cover up a lot of mistakes. We’re going to
    make more mistakes. But we’ve learned a great lesson. And as we
    return the company to growth, it’ll be disciplined, profitable growth
    for the right reasons—a different kind of growth.”
    - Howard Schultz, Starbucks CEO (http://bit.ly/eAUwQE)




                                                                         http://www.flickr.com/photos/38047620@N00/3745750018/
BUILD AN



Amazing    PRODUCT

           (or
                 ser
                     vice!)
“
    At Apple the top priority is the product.

    Sounds trivial, but very few companies place product first.
    Those who do tend to be producing creative works (e.g. movie or
    advertising studios, companies built around a creative process).
    Most companies place either production or distribution first.

    Placing product first forces the bizarre behavior that Apple is
    well known for: being innovative and quixotic. It makes them
    foolish and hungry. Sometimes it even makes them
    catastrophically destructive to competitors.”
    - Horace Dediu (http://bit.ly/fApvkB)
                                                                       http://www.xtranza.com/blog/?p=284
Farming
vs Mining
            http://www.flickr.com/photos/94881465@N00/2268231965/
            http://www.flickr.com/photos/18874793@N00/1507407136/
IDEAS ARE CHEAP,



Real Artists ship
http://thefutureofthings.com/pod/243/microsoft-surface-computing.html
THE ROLE OF A



Manager
“
    A lot of startup talk seems to say that you should simply get a lot of
    smart people together and let them do whatever they want until
    something sticks, and that is a recipe for success in everything (product,
    team happiness). This is wrong. So wrong.

    Creativity comes from constraints and direction. For us, the hard part
    of this was to actually define the problems / goals we were attacking and
    then ruthlessly refuse projects that didn’t address these. Instead, we
    found it so much easier to simply say “yes” whenever someone suggested
    something, but then let it die later through neglect or lack of interest –
    on purpose, or otherwise. This is a horrible idea, because it not only
    communicates an utter lack of focus but it is completely and utterly
    opposite of honest communication, and leads to people feeling betrayed,
    and rightly so.

    Instead, you should provide a problem and framework, then let
    employee X figure out the solution.
    - Justin Kan of Justin.tv (http://read.bi/gp0Hl4)
Experience
    DON’T HIRE FOR
“
    Knowing that “it can’t be done” because you can
    recount each of the failed attempts in the last 20
    years to solve the problem can be a boat anchor
    on insight and imagination. This not only
    effects individuals, but happens to companies as
    they age.
    - Steve Blank (http://bit.ly/eYkItr)
MAKE YOUR CUSTOMERS



Insanely Happy
Revenue
      DON’T CHASE




AT THE EXPENSE OF
 WHAT MAKES YOU
      SUCCESSFUL
http://www.flickr.com/photos/jorgeq82/5401489188/in/photostream/
SLAUGHTER YOUR



Golden Gooses
Thank You.
       NOTES AVAILABLE:
 BIT.LY/CREATOR-FRAMEWORK




                                          @marcelosomers
                                     behindcompanies.com
                            linkedin.com/in/marcelosomers

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Forget Your MBA: A Framework for Being a Manager in a Creator Culture

  • 1. MBA FORGET YOUR A FRAMEWORK FOR BEING A MANAGER IN A CREATOR CULTURE
  • 2. Marcelo Somers Media Product Manager Sabre Holdings @marcelosomers behindcompanies.com
  • 3.
  • 5. Profit […] is the result of doing things right rather than the purpose of business activity. It is, above all, determined by what is necessary to attain company objectives. Profitability is a measurement of how well the business discharges its functions in serving market and customer. - Peter Drucker in Management: Tasks, Responsibilities, Practices (http://amzn.to/gZzfiU)
  • 6. When you look at growth as a strategy, it becomes somewhat seductive, addictive. But growth should not be—and is not—a strategy; it’s a tactic. The primary lesson I’ve learned over the years is that growth and success can cover up a lot of mistakes. We’re going to make more mistakes. But we’ve learned a great lesson. And as we return the company to growth, it’ll be disciplined, profitable growth for the right reasons—a different kind of growth.” - Howard Schultz, Starbucks CEO (http://bit.ly/eAUwQE) http://www.flickr.com/photos/38047620@N00/3745750018/
  • 7. BUILD AN Amazing PRODUCT (or ser vice!)
  • 8. At Apple the top priority is the product. Sounds trivial, but very few companies place product first. Those who do tend to be producing creative works (e.g. movie or advertising studios, companies built around a creative process). Most companies place either production or distribution first. Placing product first forces the bizarre behavior that Apple is well known for: being innovative and quixotic. It makes them foolish and hungry. Sometimes it even makes them catastrophically destructive to competitors.” - Horace Dediu (http://bit.ly/fApvkB) http://www.xtranza.com/blog/?p=284
  • 9. Farming vs Mining http://www.flickr.com/photos/94881465@N00/2268231965/ http://www.flickr.com/photos/18874793@N00/1507407136/
  • 10. IDEAS ARE CHEAP, Real Artists ship
  • 11.
  • 13. THE ROLE OF A Manager
  • 14. A lot of startup talk seems to say that you should simply get a lot of smart people together and let them do whatever they want until something sticks, and that is a recipe for success in everything (product, team happiness). This is wrong. So wrong. Creativity comes from constraints and direction. For us, the hard part of this was to actually define the problems / goals we were attacking and then ruthlessly refuse projects that didn’t address these. Instead, we found it so much easier to simply say “yes” whenever someone suggested something, but then let it die later through neglect or lack of interest – on purpose, or otherwise. This is a horrible idea, because it not only communicates an utter lack of focus but it is completely and utterly opposite of honest communication, and leads to people feeling betrayed, and rightly so. Instead, you should provide a problem and framework, then let employee X figure out the solution. - Justin Kan of Justin.tv (http://read.bi/gp0Hl4)
  • 15. Experience DON’T HIRE FOR
  • 16.
  • 17. Knowing that “it can’t be done” because you can recount each of the failed attempts in the last 20 years to solve the problem can be a boat anchor on insight and imagination. This not only effects individuals, but happens to companies as they age. - Steve Blank (http://bit.ly/eYkItr)
  • 19. Revenue DON’T CHASE AT THE EXPENSE OF WHAT MAKES YOU SUCCESSFUL
  • 22. Thank You. NOTES AVAILABLE: BIT.LY/CREATOR-FRAMEWORK @marcelosomers behindcompanies.com linkedin.com/in/marcelosomers