The rapid growth of software developer Aztecsoft meant its disparate IT infrastructure could no longer scale to provide effective support to the business and employees. The consolidation of human resources, finance, and project management data was critical to speed up processes and better support client needs. Working with Microsoft® Gold Certified Partner e4e, Aztecsoft rolled out business management solution Microsoft Dynamics™ AX 4.0. It gives users in any department the tools to manage business processes from start to finish, using a single view of up-to-date, accurate data. Even in the early development phase, the business has achieved a significant increase in operational efficiency.

1. Microsoft Dynamics
Customer Solution Case Study
Software Company Increases Efficiency in
Early Stages of Solution Rollout
Overview “We need solutions that don’t just grow with us, but
Country or Region: India
Industry: Software Engineering
ones that fuel this growth. Microsoft Dynamics AX can
scale to our needs and help us continue to expand
Customer Profile
Based in India, Aztecsoft is a global
even when we have 10,000 employees.”
software engineering services company Nataraj Narayan, Chief Information Officer, Aztecsoft
that provides full life-cycle product
engineering, independent testing, and The rapid growth of software developer Aztecsoft meant its
professional and engineering services.
disparate IT infrastructure could no longer scale to provide effective
Business Situation support to the business and employees. The consolidation of
Aztecsoft needed to implement a solution
that would integrate human resources, human resources, finance, and project management data was
finance, and project management into a critical to speed up processes and better support client needs.
unified system.
Working with Microsoft® Gold Certified Partner e4e, Aztecsoft rolled
Solution out business management solution Microsoft Dynamics™ AX 4.0. It
The company worked with Microsoft® Gold
Certified Partner e4e to implement gives users in any department the tools to manage business
Microsoft Dynamics™ AX version 4.0 processes from start to finish, using a single view of up-to-date,
business management software.
accurate data. Even in the early development phase, the business
Benefits has achieved a significant increase in operational efficiency.
 Deeper insight into business data.
 20 per cent efficiency increase.
 Seamless integration.
 Manual processes reduced.
 Supports future growth.

2. Situation Business information comes to Aztecsoft
India-based Aztecsoft is a global software from a variety of sources, including its
engineering services company that provides geographically dispersed clients. Human
full life-cycle product engineering, resource, financial, and project management
independent testing, professional services, data was stored in several places, hindering
and sustained engineering services to a quick retrieval of information. In addition,
number of industries. Typically, these include employees had to transfer data to different
software product vendors, business and applications manually, a process that was
consumer portals, and mobile and wireless cumbersome and time-consuming.
companies. A leader in its field, Aztecsoft has
developed and tested the most complex According to Nataraj, the company was keen
software in the world. It is ranked 83rd in the to reduce the time spent on system
prestigious “Software 500” list of fastest maintenance. The business needed a more
growing companies, and is among the world’s efficient business management solution to
“Top 100” most innovative service providers. streamline processes and make information
more accessible. “We are leaders in the
The company’s success is reflected in its software engineering services industry,”
dramatic business growth. Aztecsoft has Nataraj says. “We wanted a more scalable IT
expanded from 200 employees in 2002, to system that reflected this philosophy and
2,400 today. These people are employed to could grow with the company.”
manage and provide value to a rapidly-
increasing customer base, but the growth has Solution
also placed new demands on the company’s Integration was a key factor in the company’s
IT infrastructure. search for a new, global management
solution. HR, finance, and project
Disparate IT systems posed a number of management were to be consolidated into a
challenges. Applications running the single system. The solution would also need
company’s human resources (HR), finance, to access and combine information from a
and project management data struggled to number of existing business applications,
scale with business growth, affecting the way making it available in one place.
employees worked. To support the business
into the future, an integrated system, which Nataraj says: “We required a solution that
helped senior managers to view and analyze offered ease of implementation and
data seamlessly, was vital. maintenance, while increasing efficiency.
Other solutions relied on specialist expertise
Nataraj Narayan, Chief Information Officer, to implement and manage the software, even
Aztecsoft, says: “We were growing so fast, it after deployment.”
was essential that we found a way to make
our business data flow from one application With the help of Microsoft® Gold Certified
to another to maintain our efficiency and Partner e4e, Aztecsoft chose to deploy
continue to provide world-class services to business management solution Microsoft
our customers.” Dynamics™ AX 4.0. Nataraj says: “We already
had a strong relationship with Microsoft

3. through our expertise in Microsoft projects, and accelerate processes using
technologies and products. When workflow tools. They will be able to verify
investigating available solutions, we looked project or customer details, check related
for three main components: robust software, accounting data, and take advantage of
extensive user benefits, and strong integration with Microsoft SQL Server™ 2005
integration with our existing applications. Reporting Services to produce advanced
Microsoft Dynamics AX fitted the bill reports quickly.
perfectly.”
Benefits
Microsoft Dynamics AX is being implemented The success of early implementation has
in four phases, with project completion paved the way for a raft of new benefits.
expected by the end of 2007: Employees will now work from one system,
rather than multiple applications, and can
 Phase one: HR update and access important information
 Phase two: Finance faster than ever. Nataraj says: “The Microsoft
 Phase three: Project management Dynamics AX solution will give us complete
 Phase four: Business control of our business, from sales pipeline,
intelligence/dashboard reports to ordering and financial-management
workflows.”
Nataraj says: “We wanted to follow a step-by-
step implementation to take full advantage of Consolidated System Increases
each phase. We are so confident in Microsoft Employee Performance
Dynamics AX that we’re planning to The solution brings a consistency to the
discontinue our use of many of our old business, integrating with numerous
applications.” applications to bring a single set of data into
one, easy-to-use system. As a result,
When fully rolled out, the solution will help employees can work in a way that’s far more
employees manage their customers’ projects efficient and can satisfy customer
—from the architecture of solutions, design, requirements faster.
and development, through to testing and
implementation. Up-to-date information People’s responsibilities are more
captured at all stages will be held in the transparent, and work is easier to action and
Microsoft Dynamics AX solution. Employees complete. They no longer have to re-enter
from across the organization will be able to data into disparate systems or spend time
access and analyze the same set of data manually consolidating information to
from a single location, using familiar, easy-to- understand a project’s status or analyze
use tools similar to their Microsoft Office business trends. Nataraj says: “IT
system applications. administrators are also able to easily manage
and maintain the standardized system,
Integration with Microsoft Office SharePoint® leading to increased operational efficiency in
Server 2007 will help people create, access, terms of time, cost, and resources
and share documents and data drawn from management.”
Microsoft Dynamics AX, track progress of

4. Integrated Infrastructure Improves automatically, saving time and reducing the
Workflow for Finance Staff risk of errors being made in employees’ pay.
Finance employees can manage the business
more cost-effectively with a clear view of Clear View of Data Supports Informed
available resources and individual Business Decisions
department budgets. They can also Business information is more visible to senior
consolidate reports quickly, helping them to employees and managers, who use a single
verify accounts data against project details. sign on to view consolidated data from across
Invoices are generated faster and more the business. Real-time information is
accurately, while employees can forecast the available through enhanced reporting
cost of future projects, and better measure features, and is now more accurate than ever
revenues and profitability. before.
Automation of key processes saves many Data can be presented to users in a
hours for these employees. Nataraj says: “dashboard” view, showing business
“People no longer have to complete accounts processes from start to finish, including all
receivable and accounts payable processes the steps in between. The various
manually because Microsoft Dynamics AX departments can access data and reports
offers secure, automated features that and manipulate the view to show information
perform these tasks faster and more in a way that’s specific to their needs.
accurately.” Scalable System Accommodates and
Fuels Business Growth
In turn, authorized members in other A scalable infrastructure to support the
departments can access and use financial organization’s rapid growth was vital to the
and accounts data. This offers additional business. Nataraj says that based on the
insight into their projects, alerting them to success of the past 12 years, a dramatic
potential financial issues that can be expansion in future is inevitable through
resolved before they become problems and enhanced customer service and a
helping them to meet cost targets. strengthening professional reputation.
Smoother Operation Saves Time for “Aztecsoft has grown significantly in both
Human Resources Team employment levels and clients,” he says. “We
The HR department no longer works on a need solutions that don’t just grow with us,
standalone system. HR professionals can but ones that fuel this growth. Microsoft
share and distribute information to Dynamics AX can scale to our needs and help
employees using SharePoint sites that us continue to expand even when we have
incorporate data captured in Microsoft 10,000 employees.”
Dynamics AX. This integration can also be
used to update employee information, such Supports a Future of Mobile
as attendance history, and add performance- Technology
based insight to employee records. In A growing demand for mobile technology is at
addition, payroll information is updated the forefront of the minds of senior Aztecsoft
staff, who realize the benefits of anytime,

5. For More Information anywhere access to critical applications and Microsoft Dynamics
For more information about Microsoft data. The company’s plan to roll out a mobile Microsoft Dynamics is a line of integrated,
products and services, call the Microsoft solution in the near future is also fully adaptable business management solutions
Sales Information Center at (800) supported by a Microsoft Dynamics AX that enables you and your people to make
426-9400. In Canada, call the Microsoft infrastructure. business decisions with greater confidence.
Canada Information Centre at (877) Microsoft Dynamics works like familiar
568-2495. Customers who are deaf or The technology integrates easily with Microsoft software such as Microsoft Office,
hard-of-hearing can reach Microsoft text Windows Mobile®-based technology, and which means less of a learning curve for your
telephone (TTY/TDD) services at (800) Aztecsoft employees will be able to access people, so they can get up and running
892-5234 in the United States or (905) operational data from handheld devices while quickly and focus on what’s most important.
568-9641 in Canada. Outside the 50 away from the office. Sales and support And because it is from Microsoft, it easily
United States and Canada, please contact teams, for example, will be able to access key works with the systems that your company
your local Microsoft subsidiary. To access project details while on the road and update already has implemented. By automating and
information using the World Wide Web, go the system from any location. Nataraj says: streamlining financial, customer relationship,
to: www.microsoft.com “Microsoft software takes us closer to our and supply chain processes, Microsoft
customers. I’m confident that we can extend Dynamics brings together people, processes,
For more information about e4e products the Microsoft Dynamics AX system into the and technologies, increasing the productivity
and services, call +91 806 618 3317 or mobile space to help people operate more and effectiveness of your business, and
visit the Web site at: www.e4e.com efficiently through a more flexible working helping you drive business success.
environment.”
For more information about Aztecsoft For more information about Microsoft
products and services, call +91 802 573 Dynamics, go to:
8005 or visit the Web site at: www.microsoft.com/dynamics
www.aztecsoft.com
Software and Services − Microsoft SQL Server 2005
 Microsoft Dynamics − Microsoft Exchange Server 2003
− Microsoft Dynamics AX 4.0 − Microsoft Office SharePoint Server 2007
 Microsoft Server Product Portfolio − Windows Server 2003
− Microsoft Exchange Server 2005
This case study is for informational purposes only. MICROSOFT
MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS
SUMMARY.
Document published August 2007