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Planning consultants with a game-changing process




                    Success doesn't just happen. It's planned for.




w w w. m e t h o d f r a m ewo r k s .c o m   (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 ( 8 7 7- 317- 5 2 6 4 )
Method Frameworks: Planning consultants with a game-changing process




Who We Are
A division of Forte Solutions Group, Method FrameworksSM
serves some of the nation’s largest organizations with results-                                Guide to Successful Planning
driven planning solutions that turn traditionally unproductive
planning exercises to operationally-valued outcomes.
                                                                                               • Download it here

Our goal is to provide organizations with meaningful, targeted,
and executable plans that consider all aspects of the organization’s
unique business “ecosystem”. We strive to do this while
transferring our knowledge to our client’s staff and do so with our
client’s budgets and desired outcomes at the heart of our work.


We are driven by seven core values:
    •    Providing clients and staff with honest and truthful
         information - always
    •    Creating client-centered value
    •    Doing the right things, right - every time
    •    Taking care of our staff
    •    Building strong, long lasting relationships
    •    Respect for all people and ideas
    •    Giving back to our communities



Our Team
We employ proven best practices, real thought leadership,
and devoted senior consulting talent to work within your                                       Success Stories
organization as part of your team. The Method Frameworks
                                                                                               When one of the foremost government
team of analysts, executive business leaders, and facilitators
                                                                                               consulting firms in US needed to evaluate
are the best of the best. With no less than 10 years applied
                                                                                               its existing services and make vital
business experience and meeting our rigorous hiring standards,                                 improvements, they called on Method
our team defines the standard in management consulting.                                        Frameworks. We provided an in-depth
                                                                                               assessment of their current strategies,
                                                                                               service levels and evaluated and
Our Clients                                                                                    formulated a plan to successfully acquire
Some of the nation’s largest organizations are using our                                       additional government business.
Planning Framework. Companies like:
                                                                                               The Results:
    •    Multi-billion dollar manufacturing organizations
                                                                                               • An executable organizational transformation
    •    Multi-billion dollar airlines                                                           and client acquisition strategy.
    •    County governments
                                                                                               • Savings of millions (in dollars) of
    •    Multi-billion dollar real estate investment trusts
                                                                                                process optimizations.
    •    Multi-billion dollar consulting organizations




w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 )          2
Method Frameworks: Planning consultants with a game-changing process




What We Do
MethodFrameworksSM provides a holistic and comprehensive
planning approach (known as Plan4SM) that can be applied                                       Guide to Successful Planning
to ANY situation (business or technical) in which planning,
and more importantly, the outcomes of those plans are
                                                                                               • Download it here
consequential to our clients.


Our planning approach:
    •    Provides REAL business truth
    •    Eliminates misinterpretation                                                          Success Stories
    •    Reinforces and compliments existing planning
                                                                                               When an information technology-based
    •    Delivers desired outcomes                                                             organization was struggling with new
    •    Provides unambiguous direction                                                        client development and a fundamental
                                                                                               lack of any culture, they called on
    •    Enforces accountability
                                                                                               Method Frameworks. We worked with
    •    Delivers highest value opportunities first, faster                                    the executive leadership team to
                                                                                               identify the firm’s weaknesses, uncover
                                                                                               potential capabilities and profoundly and
                                                                                               successfully change their organization.


                                                                                               The Results:
                                                                                               • A top down reorganization of the
                                                                                                 company.

                                                                                               • A sweeping review and overhaul of
                                                                                                 the company’s value proposition and
                                                                                                 market strategy.

                                                                                               • A comprehensive competitive
                                                                                                 mitigation and awareness strategy.

                                                                                               • A fulfilling talent acquisition strategy.

                                                                                               • Defined organization, culture and
                                                                                                 services - positioning the firm for
                                                                                                 success.




w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 )          3
Method Frameworks: Planning consultants with a game-changing process




Plan4SM:
Our Proprietary Planning Process
The pace of change in the global and local marketplace                                         Guide to Successful Planning
requires that business leadership define and evolve their
plans while the organization is in full motion. Our Plan4SM                                    • Download it here
process enables organizations to do just that -- work toward
“big picture” objectives while continuing the day-to-day work
of delivering to customers and gaining market share.


Specifically, the Plan4SM approach provides our clients                                     Plan4SM consistently
with describable, actionable, achievable and predictable
outcomes. It justifies the plan rationale, prioritizes based on                             provides 140% or
objective and historical data, and eliminates non value-add                                 greater ROI to CEOs
distractions.                                                                               in organizations with
                                                                                            annual revenues of
In addition, Plan4SM is a scientifically-based planning process
                                                                                            $100 million or more.
that can be used across a wide range of applications at the
enterprise, departmental, or project level.



  Applications of Plan4                  Enterprise                     Departmental                          Project

                                  Strategic Planning                Departmental
                                                                    Re-Organization
                                  Enterprise Resource
                                  Planning                          Sales Strategy Development
             Large                                                                                  Methodology Training
                                  Planning Governance Office        Departmental Strategic
                                                                    Alignment
                                  Program Management Office
                                                                    Departmental Process
                                  Reorganization                    Optimization


                                  3+ Departments working
                                  Collaboratively

                                  New Business Unit / Group                                         Software Based
                                  Development                                                       Enhancements for
            Medium
                                                                                                    Specific Business Units
                                  Portfolio Management Office

                                  New Team / Department


                                  Executive Management
                                  Facilitation
                                  Problem-Solving                   Client Organic Growth           Business Case
                                                                    Strategy                        Development
                                  Executive Workshop                                                Product Selection /
                                  Directional Analysis              Process Optimization for        Evaluation
                                                                    Line of Business                Change Management
                                  New Growth Options Analysis
                                  Launch of New Product




w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 )      4
Method Frameworks: Planning consultants with a game-changing process




Method Frameworks Plan4SM vs.
Traditional Planning
Most planning efforts fail to deliver the intended ROI. Why?                                   Success Stories
                                                                                               Guide to Successful Planning
The reasons vary, but the most common are:
                                                                                               When a multi-billion dollar airline needed
                                                                                               to improve business analysis and project
    •    More art than science in the planning approach                                        management for solutions delivery, they
    •    Failure to define the "real" outcomes in a concise set of                             called Method Frameworks.
         statements
                                                                                               The Results:
    •    Variability in the plan caused by language
                                                                                               • Comprehensive customized analysis
    •    Failure to define and execute initiatives successfully based                            training successfully delivered.
         on the plan
                                                                                               • Definition and implementation of
                                                                                                 customized solutions delivery methodology.
Plan4SM is a comprehensive scientifically-based planning
                                                                                               • 17% increase in on-time, on-budget
process that generates ROI of 140% or MORE. This is in stark                                     project delivery.
contrast to most traditional planning efforts which frequently
fail to deliver, providing an average value of 34% or less.




   Method Frameworks                                              Traditional Planning
   “Customer”-Centered                                            Internally Focused

   Holistic - Top down and bottom up                              Top down management

   Communications and Culture-based                               Technical

   Alignment with business vision                                 departmentally-based

   Long and short term (linking planning with the                 Budget focused
   successful execution of plans)

   Value-Driven                                                   Done to meet requirements (shareholders / “what
                                                                  we’ve always done” / expectations)

   Prioritizes opportunity by value to the organization           Prioritizes by subjective means
   and end customer impact - scientific prioritization

   Assigns responsibilities and accountability                    Assigns who is responsible for what task but does
                                                                  not assume responsibility or accountability - CEO
                                                                  default accountability

   Inclusive                                                      Exclusive

   Unifies functions                                              Distances functions

   Recognizes staff as active in development and                  Recognizes staff as an object to implement the plan
   realization of key outcomes

   Encourages facilitation and empowerment                        Controlling

   Is based on business truth - without subjectivity              Truth is in the eye of the beholder

   Builds relationships of confidence                             Creates lack of confidence

   Transparency                                                   Black box




w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 )         5
Method Frameworks: Planning consultants with a game-changing process




The 5 Keystones of Plan4SM
1. Accountability, Performance & Reward
Reaching your organizational objectives requires more than just a plan;                        Guide to Successful Planning
it requires people who have sufficient incentive and understanding to
execute to that plan. Employees that understand what is being done,                            • Download it here
why, when, and how they can contribute become empowered team
players. It is for this reason that accountability, performance, and reward
comprise the first keystone of the Plan4SM approach.


2. Acceleration
Historical acceleration is an important value to our process. It is
an indicator of organizational reality and a predictor of the future.
It is the rate of change (accomplishment of objectives) for the
organization - moving from idea generation through implementation.
When we bring historical acceleration into the planning process,                                            Value Driven
we take into account both the “speed” at which the organization                                              Outcomes
accomplishes tasks and the desired direction of the organization.


3. Energy and Focus
Organizational energy and focus are critical components to the
achievement of success or sustainability of the organization’s
progress. The Plan4SM approach focuses and provides energy
(excitement) back into the traditionally “boring” and uninspiring                                            Acceleration
planning process. With renewed energy and focus a team becomes
more effective as a result of “doing the right things, right”.
                                                                                                           Accountability,
                                                                                                            Performance
4. Communication
                                                                                                             & Reward
The Plan4SM approach to communication is multi-disciplinary,
meaning that we look at the organization holistically. We
consider how the organization communicates today, the issues                                                   Energy
and risks that the existing communication strategy poses to                                                    & Focus
the organization, and how the organization needs and should
communicate various planning results.
                                                                                                           Communication
5. Clarity and Visualization
Clarity and visualization of outcomes allows those involved with
                                                                                                              Clarity &
the project to have insight through efficient and effective means.
                                                                                                            Visualization
It enables understanding, early detection of issues, and the ability
to determine patterns. We accomplish clarity by clearly defining
the vision and mission of the organization. Visualization is achieved
through our tactical task boards and unique visualization workshops.




w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 )     6
Method Frameworks: Planning consultants with a game-changing process




What Can Plan4SM Accomplish For Your
Organization?
                                                                                               Guide to Successful Planning
    •    Reduce risk by eliminating variability and ambiguity in
         language, outcomes and process                                                        • Download it here
    •    Provide a customer-centered perspective
    •    Create hard links between planning and execution
    •    Facilitate bidirectional communication
    •    Enforce accountability
    •    Empower your organization with "Business Truth"                                       Success Stories
    •    Provide clarity and steps to achieve outcomes
                                                                                               When a large national Real Estate
    •    Can be applied in any context (internal, external, business                           Investment Trust needed to make sweeping
         or technical)                                                                         organizational transformations in loan
    •    Provide repeatable, predictable, measurable results                                   origination, servicing, security and overall
                                                                                               replacement of supporting technology
    •    Develop plans more efficiently with flawless delivery
                                                                                               systems, they called Method Frameworks.
    •    Cost savings through a repeatable set of processes
    •    Minimal intrusion to your organization                                                The Results:
                                                                                               • Successful replacement of
                                                                                                 technology systems.

                                                                                               • New loan servicing and structured
                                                                                                 finance program.

                                                                                               • Automated processes.

                                                                                               • Executable critical
                                                                                                 communications strategy.




w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 )          7
Method Frameworks: Planning consultants with a game-changing process




Become a Client
Let us count your organization among our valued and
successful clients. Contact us today to learn more about                                       Guide to Successful Planning
Method FrameworksSM and our Plan4SM approach.
                                                                                               • Download it here
(972) 516-3807
1-877-31PLAN4 - (877-317-5264)
Email: inquiries@methodframeworks.com
Online: www.methodframeworks.com


Address:
101 East Park Boulevard
Suite 600
Plano, Texas 75074




                                                                                               Success Stories

                                                                                               When a multi-billion dollar manufacturer
                                                                                               was undertaking the largest capital
                                                                                               investment project in their 100 year
                                                                                               history and spanning 65 countries, they
                                                                                               called Method Frameworks.


                                                                                               The Results:
                                                                                               • Comprehensive planning and execution
                                                                                                 that resulted in the successful delivery,
                                                                                                 on-time and on-budget, for the massive
                                                                                                 set of global initiatives.

                                                                                               • Recognition from the Board of Directors
                                                                                                 that they had never witnessed a more
                                                                                                 successfully planned and managed
                                                                                                 engagement…ever. They were especially
                                                                                                 impressed given the magnitude of
                                                                                                 the business changes called for and the
                                                                                                 complexity of the global scope.

© Copyright 2009 Forte Solutions Group, LLC All rights reserved.




w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 )          8

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Strategic Planning Solutions

  • 1. Planning consultants with a game-changing process Success doesn't just happen. It's planned for. w w w. m e t h o d f r a m ewo r k s .c o m (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 ( 8 7 7- 317- 5 2 6 4 )
  • 2. Method Frameworks: Planning consultants with a game-changing process Who We Are A division of Forte Solutions Group, Method FrameworksSM serves some of the nation’s largest organizations with results- Guide to Successful Planning driven planning solutions that turn traditionally unproductive planning exercises to operationally-valued outcomes. • Download it here Our goal is to provide organizations with meaningful, targeted, and executable plans that consider all aspects of the organization’s unique business “ecosystem”. We strive to do this while transferring our knowledge to our client’s staff and do so with our client’s budgets and desired outcomes at the heart of our work. We are driven by seven core values: • Providing clients and staff with honest and truthful information - always • Creating client-centered value • Doing the right things, right - every time • Taking care of our staff • Building strong, long lasting relationships • Respect for all people and ideas • Giving back to our communities Our Team We employ proven best practices, real thought leadership, and devoted senior consulting talent to work within your Success Stories organization as part of your team. The Method Frameworks When one of the foremost government team of analysts, executive business leaders, and facilitators consulting firms in US needed to evaluate are the best of the best. With no less than 10 years applied its existing services and make vital business experience and meeting our rigorous hiring standards, improvements, they called on Method our team defines the standard in management consulting. Frameworks. We provided an in-depth assessment of their current strategies, service levels and evaluated and Our Clients formulated a plan to successfully acquire Some of the nation’s largest organizations are using our additional government business. Planning Framework. Companies like: The Results: • Multi-billion dollar manufacturing organizations • An executable organizational transformation • Multi-billion dollar airlines and client acquisition strategy. • County governments • Savings of millions (in dollars) of • Multi-billion dollar real estate investment trusts process optimizations. • Multi-billion dollar consulting organizations w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 ) 2
  • 3. Method Frameworks: Planning consultants with a game-changing process What We Do MethodFrameworksSM provides a holistic and comprehensive planning approach (known as Plan4SM) that can be applied Guide to Successful Planning to ANY situation (business or technical) in which planning, and more importantly, the outcomes of those plans are • Download it here consequential to our clients. Our planning approach: • Provides REAL business truth • Eliminates misinterpretation Success Stories • Reinforces and compliments existing planning When an information technology-based • Delivers desired outcomes organization was struggling with new • Provides unambiguous direction client development and a fundamental lack of any culture, they called on • Enforces accountability Method Frameworks. We worked with • Delivers highest value opportunities first, faster the executive leadership team to identify the firm’s weaknesses, uncover potential capabilities and profoundly and successfully change their organization. The Results: • A top down reorganization of the company. • A sweeping review and overhaul of the company’s value proposition and market strategy. • A comprehensive competitive mitigation and awareness strategy. • A fulfilling talent acquisition strategy. • Defined organization, culture and services - positioning the firm for success. w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 ) 3
  • 4. Method Frameworks: Planning consultants with a game-changing process Plan4SM: Our Proprietary Planning Process The pace of change in the global and local marketplace Guide to Successful Planning requires that business leadership define and evolve their plans while the organization is in full motion. Our Plan4SM • Download it here process enables organizations to do just that -- work toward “big picture” objectives while continuing the day-to-day work of delivering to customers and gaining market share. Specifically, the Plan4SM approach provides our clients Plan4SM consistently with describable, actionable, achievable and predictable outcomes. It justifies the plan rationale, prioritizes based on provides 140% or objective and historical data, and eliminates non value-add greater ROI to CEOs distractions. in organizations with annual revenues of In addition, Plan4SM is a scientifically-based planning process $100 million or more. that can be used across a wide range of applications at the enterprise, departmental, or project level. Applications of Plan4 Enterprise Departmental Project Strategic Planning Departmental Re-Organization Enterprise Resource Planning Sales Strategy Development Large Methodology Training Planning Governance Office Departmental Strategic Alignment Program Management Office Departmental Process Reorganization Optimization 3+ Departments working Collaboratively New Business Unit / Group Software Based Development Enhancements for Medium Specific Business Units Portfolio Management Office New Team / Department Executive Management Facilitation Problem-Solving Client Organic Growth Business Case Strategy Development Executive Workshop Product Selection / Directional Analysis Process Optimization for Evaluation Line of Business Change Management New Growth Options Analysis Launch of New Product w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 ) 4
  • 5. Method Frameworks: Planning consultants with a game-changing process Method Frameworks Plan4SM vs. Traditional Planning Most planning efforts fail to deliver the intended ROI. Why? Success Stories Guide to Successful Planning The reasons vary, but the most common are: When a multi-billion dollar airline needed to improve business analysis and project • More art than science in the planning approach management for solutions delivery, they • Failure to define the "real" outcomes in a concise set of called Method Frameworks. statements The Results: • Variability in the plan caused by language • Comprehensive customized analysis • Failure to define and execute initiatives successfully based training successfully delivered. on the plan • Definition and implementation of customized solutions delivery methodology. Plan4SM is a comprehensive scientifically-based planning • 17% increase in on-time, on-budget process that generates ROI of 140% or MORE. This is in stark project delivery. contrast to most traditional planning efforts which frequently fail to deliver, providing an average value of 34% or less. Method Frameworks Traditional Planning “Customer”-Centered Internally Focused Holistic - Top down and bottom up Top down management Communications and Culture-based Technical Alignment with business vision departmentally-based Long and short term (linking planning with the Budget focused successful execution of plans) Value-Driven Done to meet requirements (shareholders / “what we’ve always done” / expectations) Prioritizes opportunity by value to the organization Prioritizes by subjective means and end customer impact - scientific prioritization Assigns responsibilities and accountability Assigns who is responsible for what task but does not assume responsibility or accountability - CEO default accountability Inclusive Exclusive Unifies functions Distances functions Recognizes staff as active in development and Recognizes staff as an object to implement the plan realization of key outcomes Encourages facilitation and empowerment Controlling Is based on business truth - without subjectivity Truth is in the eye of the beholder Builds relationships of confidence Creates lack of confidence Transparency Black box w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 ) 5
  • 6. Method Frameworks: Planning consultants with a game-changing process The 5 Keystones of Plan4SM 1. Accountability, Performance & Reward Reaching your organizational objectives requires more than just a plan; Guide to Successful Planning it requires people who have sufficient incentive and understanding to execute to that plan. Employees that understand what is being done, • Download it here why, when, and how they can contribute become empowered team players. It is for this reason that accountability, performance, and reward comprise the first keystone of the Plan4SM approach. 2. Acceleration Historical acceleration is an important value to our process. It is an indicator of organizational reality and a predictor of the future. It is the rate of change (accomplishment of objectives) for the organization - moving from idea generation through implementation. When we bring historical acceleration into the planning process, Value Driven we take into account both the “speed” at which the organization Outcomes accomplishes tasks and the desired direction of the organization. 3. Energy and Focus Organizational energy and focus are critical components to the achievement of success or sustainability of the organization’s progress. The Plan4SM approach focuses and provides energy (excitement) back into the traditionally “boring” and uninspiring Acceleration planning process. With renewed energy and focus a team becomes more effective as a result of “doing the right things, right”. Accountability, Performance 4. Communication & Reward The Plan4SM approach to communication is multi-disciplinary, meaning that we look at the organization holistically. We consider how the organization communicates today, the issues Energy and risks that the existing communication strategy poses to & Focus the organization, and how the organization needs and should communicate various planning results. Communication 5. Clarity and Visualization Clarity and visualization of outcomes allows those involved with Clarity & the project to have insight through efficient and effective means. Visualization It enables understanding, early detection of issues, and the ability to determine patterns. We accomplish clarity by clearly defining the vision and mission of the organization. Visualization is achieved through our tactical task boards and unique visualization workshops. w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 ) 6
  • 7. Method Frameworks: Planning consultants with a game-changing process What Can Plan4SM Accomplish For Your Organization? Guide to Successful Planning • Reduce risk by eliminating variability and ambiguity in language, outcomes and process • Download it here • Provide a customer-centered perspective • Create hard links between planning and execution • Facilitate bidirectional communication • Enforce accountability • Empower your organization with "Business Truth" Success Stories • Provide clarity and steps to achieve outcomes When a large national Real Estate • Can be applied in any context (internal, external, business Investment Trust needed to make sweeping or technical) organizational transformations in loan • Provide repeatable, predictable, measurable results origination, servicing, security and overall replacement of supporting technology • Develop plans more efficiently with flawless delivery systems, they called Method Frameworks. • Cost savings through a repeatable set of processes • Minimal intrusion to your organization The Results: • Successful replacement of technology systems. • New loan servicing and structured finance program. • Automated processes. • Executable critical communications strategy. w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 ) 7
  • 8. Method Frameworks: Planning consultants with a game-changing process Become a Client Let us count your organization among our valued and successful clients. Contact us today to learn more about Guide to Successful Planning Method FrameworksSM and our Plan4SM approach. • Download it here (972) 516-3807 1-877-31PLAN4 - (877-317-5264) Email: inquiries@methodframeworks.com Online: www.methodframeworks.com Address: 101 East Park Boulevard Suite 600 Plano, Texas 75074 Success Stories When a multi-billion dollar manufacturer was undertaking the largest capital investment project in their 100 year history and spanning 65 countries, they called Method Frameworks. The Results: • Comprehensive planning and execution that resulted in the successful delivery, on-time and on-budget, for the massive set of global initiatives. • Recognition from the Board of Directors that they had never witnessed a more successfully planned and managed engagement…ever. They were especially impressed given the magnitude of the business changes called for and the complexity of the global scope. © Copyright 2009 Forte Solutions Group, LLC All rights reserved. w w w. m e t h o d f r a m e w o r k s . c o m • (9 7 2) 516 - 3 8 0 7 • 1 - 8 7 7- 31P L A N 4 - ( 8 7 7- 317- 5 26 4 ) 8