A portfolio of ISFnet . A Japanese start up company offering IT Hardware and Network BPO projects. The company started out with 4 members and has grown to over 2000 staff in 10 years. A unique business model used is Social Enterprise or providing employment for people with disabilities.

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Corporate Profile
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ABOUT ISFNET
Tokyo-based integrated IT services provider
Founded in 2000 by Yukiyoshi Watanabe
Yukiyoshi Watanabe
Began career at Digital Equipment Corporation (DEC) Japan
(now Hewlett Packard Japan)
National Internet Sales Manager for DEC
Initially 4 staff - rapid growth to the current staff of 1600+
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INTERNATIONAL OPERATIONS
18 offices across Japan
Hokkaido to Okinawa
Global subsidiaries in:
China India Korea
Malaysia Singapore Vietnam
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INTERNATIONAL OPERATIONS
We will have over 141 offices across in Japan by
Dalian
KOREA (3 offices) 2020.
CHINA India - Gurgaon
Vietnam - Ho Chi Minh City Morioka
Malaysia –
Kuala Lumpa Yamagata
Oomori Logistic Center Sapporo
Nagoya Sendai
SINGAPORE Utsunomiya
Oversea Subsidiaries Tsukuba
・ISFnet KOREA （since Jan. 2006） Osaka
・ISFnet CHINA(DalianSince Sept. 2006） Fukuoka Tokyo (HQ)
・ISFnet SINGAPORE （Since Jan. 2007)
2010-2011 Numazu
・ISFnet Vietnam Toyota Shizuoka
・ISFnet Malaysia Okinawa
・ISFnet India Hiroshima
・ISFnet Philippines Hamamatsu
Over 34 countries by 2020.
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OUR STAFF
1400+ highly-skilled IT engineers:
CCNA CCDA CCNP CCIE LPIC
MCP MCSA MCSE Oracle Master
SCSA SCNA, System Administrators
… and many more.
100+ motivated and enthusiastic sales people
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CORE BUSINESS ACTIVITIES
Human Resources - provision of skilled and multilingual staff
Network - support, management and maintenance
Sales and Support - outsourced sales and support services
Global Solutions – business set-up services
Consulting - IT, network, security and database strategies
App. Development - custom dynamic enterprise level software
Education - ISFnet is a Microsoft Gold Certified Partner, also
offers a range of training including CCNA and LPIC
New solutions – VMware virtualized hardware, Remote
Management systems & many more…..
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OUR CUSTOMERS
We have a broad and expanding base of loyal customers.
Some of our biggest clients in the domestic market are:
Alphatec Solutions Co., Ltd. CAC, Inc. CTC Technologies Inc.
Forval Corporation Fujitsu FSAS Hewlett-Packard Co.
Hitachi Information Systems, Inc. IUK Inc. ITOCHU Techno-Solutions
Netmarks Inc. Quest Inc. SITUS Management Inc. SCS Inc.
Toshiba IT & Services, Inc. UNIADEX, Ltd.
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CORPORATE
SOCIAL
RESPONSIBILITY
AND CONTRIBUTION
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CORPORATE SOCIAL RESPONSIBILTY
At ISFnet, we take our role in the community and society very
seriously.
Long history of social contribution, particularly in employment.
Proactive recruit people often excluded from the general workforce.
ISFnet’s 10 target groups:
▪ NEETs and Freeters* ▪ People with a disabilities
▪ Single parents/ primary carriers ▪ Mid and late-career unemployed
▪ Socially-withdrawn people ▪ Senior
▪ DMV ▪ Borderline *
▪ Refugees ▪ Pre-Homeless
* NEET and freeter are Japanese terms that are being increasingly used outside Japan. NEET stands for No Education Employment or Training. Freeter
refers to someone who is unable to escape from part-time or temporary employment.
* Borderline refers to individuals that posses no skills/qualifications/or confidence to work. * DMV stands for Domestic violence. * Pre homeless refers to
individuals that have lost their jobs, assets, housing and finances within a 4 month period * Senior are those over the age of 60.
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Company Level CSR Activities
Our staff and their families are part of the local community.
How we treat our staff reflects and has effects on the
Local community.
Friendly and supportive work environment.
At ISFnet, we offer our staff a range of support schemes:
▪ childcare support
▪ working parents mentoring and networking
▪ health care support
▪ career counseling, mentoring and network groups
▪ mental health counseling and support
▪ flexible hours for staff with elderly or ill relatives
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In Society
Proactive recruitment of people with employment barriers.
We have 10 target groups:
• NEETs and Freeters
• People with a disability(physical, mental and mental
health)
• Single parents, primary careers and the working poor
• Mid and late-career unemployed
• Socially-withdrawn people
* NEET and freeter are Japanese terms that are being increasingly used outside Japan. NEET stands for No
Education Employment or Training. Freeter refers to someone who is unable to escape from part-time or
temporary employment.
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Special Subsidiaries
ISFnet has established 2 subsidiaries to
help us better target some of these target
groups.
ISFnet Harmony Inc. and ISFnet Care Inc.
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ISFnet Harmony
Harmony provides recruitment, training and
employment for people with a disability in the IT
sector in a work environment that is friendly and
supportive.
Stepping stone to integration into the general
workforce.
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About ISFnet Harmony
Established 2008
An expanding B2B business model providing a range of IT
and office support services.
In 2009:
▪ Harmony gave a 16% return on investment
▪ Had less than 1% staff turnover
▪ Attracted over 900 visitors to tour it’s facilities,
including the corporate guests, families of
disabled people and students.
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About ISFnet Care
Care offers employment opportunities to people who:
• are unable to maintain regular full-time employment
(primary care givers, single parents, people with particular disabilities or
illnesses)
• are excluded from the employment market
(‘freeters’, socially-withdrawn people, NEETs)
• need to supplement their regular income
(working poor people)
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Future CSR Commitment
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We have established two schemes that take a long-term view
of our CSR and social contribution goals.
The ISFnet Harmony Initiative
By 2020, Harmony will:
▪ provide long-term employment to over 1000 people
with a disability.
▪ guarantee all staff employment until the age of 60.
▪ offer all staff self-determined, meaningful work
▪ guaranteed all full-time employees a minimum income
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Future CSR Commitment
The ISFnet Care Initiative
By 2015, Care will:
▪ provide employment to over 10,000 people lacking
basic education and training (NEET), or from a
background of non-regular part-time employment
▪ provide employment to over 3000 people with learning
difficulties people with behavioral disorders, people with
a mental illness, and people who are socially withdrawn.
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iVOLUNTEERS
We have ongoing staff volunteers programs which include:
▪ voluntary blood donation
▪ neighborhood clean-ups
▪ large-scale environmental clean-ups
▪ litter recycling
▪ donation of used business-ware
▪ power saving
▪ cool biz
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OUR STRENGTHS
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Our aim is to provide a service that goes
beyond expectations to be
truly exceptional.
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OUR STAFF
▪ Skilled, enthusiastic and motivated
▪ Concrete sense of humanity and ethics
▪ Strong communication skills
▪ Highly-skilled in business etiquette and manners
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ISFNET’S SERVICE CREDO
ISFnet pioneered the introduction of
5-star-hotel levels of service into the
IT sector.
Our credo informs all our thoughts and
actions, allowing us to respond appropriately
and effectively to our customer’s needs
using personal initiative, skills, creativity
and team work.
‘Hospitality in the IT Business: How ISFnet
brought hotel service standards to the IT
sector’ by Masamitsu Hayashida
(formerly Ritz Carlton Japan).
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OUR VENDOR & BUSINESS PARTNERS
SI Evolution
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INTERNATIONAL STANDARDS
The quality of our service is what drives our
success.
Our high standards of service are the same in all
our branches and subsidiaries around the world.
JIS Q 9001:2008 ISO9001:2008 Certification ID 2430.
ISMS (ISO/IEC 27001:2005:JIS Q 27001:2006 Certification ID: IC06J0155
Brand partner (JIS Q 15001:2006) Certification ID: 10821336(03)
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RECOGNITION & AWARDS
ISFnet proud of being the first company in Japan to provide iPhones to all
employees & promote social media as a business tool to our staff.
MCPC Award 2011 – for using the iPhone to boost employee communication.
We have also received awards for Philanthropy and
for corporate our recruitment practices
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26. COMPANY PROFILE
Name ISFnet, Inc.
Established 12th January 2000
Capital ￥200,850,000 (US$2.4mil)
President Yukiyoshi Watanabe
Directors Seiki Motomura, Hiroshi Kato, Kazuhiko Sugioka
Isamu Takimoto, Yoshiharu Kojima, Masanobe Maeda, Norihiko Marushima
Employees 1,683 (July 2010)
Engineers CCNA 214 CCDA 21 CCNP 61 CCDP 12 CCIE 2
ITIL Foundation 183
LPIC（ Level1） 356 LPIC （Level2） 156 LPIC （Level3） 36
MCP 180 MCSA 41 MCSE 27 SCSA 24 SCNA 8
Oracle Master Bronze 32 Oracle Master Fellow 7
Oracle Master Silver 27 Oracle Master Gold 6
Core Business
Consulting
System Design
Development of Software, Hardware
Import and Export
Computer System Management, Operation, Consignment and Retail,
Soft/Hardware Verification, Testing and Facilities
H/W Management and Rental
IT Training (related to the above)
PC and Peripheral Recycling
Outsourcing License No.General 13-04-0811)
Recruitment and Staffing Service（13-01-yu-0728）
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FIND US ON
http://twitter.com/YukiyoshiW www.isfnet.com
http://watanabeyukiyoshi.blog70.fc2.com/
www.facebook.com/ISFnetGroup
http://www.future-note.com/
http://twitter.com/#!/isfnet_official
http://isfnet-harmony.seesaa.net/
http://be.linkedin.com/company/isfnet-inc.
http://www.facebook.com/profile.php?id=1000017
36087902
http://www.youtube.com/user/isfnetkouhou
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