Private loan certification

1. Private Loan Certification

2. Claim Worklist Item
Go to “Pending Worklist” screen and “claim next item” for Private Loan Certifications

3. Review Worklist Item Detail Screen
.
▪ Review loan period dates
▪ SAP Status
▪ Enrollment
▪ Account Balances
Note: After the term has begun, a student must be
enrolled in order to certify a private education
loan. If a student is enrolled less than half time, we
must verify if the Lender will allow us to certify the
loan.

4. Review Worklist Item Detail Screen
▪ If the worklist item detail
screen is blank and shows all
zeros, add lender info to
google doc to have a
destination code created.
▪ Place item on hold until
destination code is created.
In the email provide the
Lenders Name, Lender
Program, Lender Code and
Guarantor Code.You can fine
this information on ELMOne
(www.elmone.com).

5. Private Lender Info Chart
▪ The private lender info chart is
saved to ourGoogle Docs.
▪ It has all of the stipulations for
certifying private loans for
every lender.
▪ It is updated every quarter.

6. Review Financial Aid Status
▪ On “View Financial Aid Status” screen, review the following sections:
– Comments - review for comments regarding private loans.
– FinancialAid Awarded - If the student already has a current term private loan,
verify that the new certification request does not have a duplicate “Commonline
Unique ID” in the “MaintainOriginatedAward” screen.
– If certifying in the spring term, verify if student has a fall bill in “View Customer
Accounts” – determine if loan must be certified for fall/spring to cover past due
amount

7. Certify Private Education Loan
▪ Go to “AssignAwards to a Student”
screen
▪ Enter the ASU Employee ID
▪ Click on the “Need Summary” tab
▪ Verify available “Unmet COA (Fed)” –
do not certify loan for under $1000.00
due to lender preferences.
▪ The loan may certified up to the COA
minus any other aid
▪ If the loan request is fall only, review
term summary for fall COA. Loan may
be certified up to fall COA minus fall
aid.

8. Certify Private Education Loan
▪ Go to the “Student Aid
Package” tab:
▪ Add a new line and select
appropriate item type for
either Private Education Loan
or Summer Private Loan (if
student has more than one
private loan, use subsequent
item type)
▪ Process private loan based on
loan period requested. (AP, FP,
SP or UP)
▪ Click on “Validate” button.
Review disbursements and
Click on “Post” button

9. Unable to Certify Private
Loan Scenarios
Based on the Private Lender Info chart, if the lender will not allow us to
certify a private loan we will have to take extra steps to resolve

10. Not Meeting SAP
▪ Place worklist item on hold and send
email blurb: Private Loan – Not Meeting
SAP.
▪ Leave comment: Private education loan
certification request for $ thru LENDER
not processed; Student does not meet
SAP. Lender does not allow for students
in this status. Sent e-mail for
clarification.
▪ Go to “View CL4 Response Record”.
Enter “Queue Inst” obtained from the
Worklist Item Detail and search
▪ Select Application Detail tab and find
“Dtl LnNbr” and changed load status to
unprocessed.
▪ Complete worklist item.

11. Unaccepted Federal Direct Sub or Unsub
▪ Create a Sales Force Case and send
email blurb to student: Private Loan
Unaccepted DL.
▪ Leave comment: Private Education
Loan for $ thru LENDER Unprocessed;
student will need to either accept or
decline federal aid before we can certify
loan. Created SalesForce Case #XXXXX.
Will await response from student.
▪ Go to “View CL4 Response Record”.
Enter “Queue Inst” obtained from the
Worklist Item Detail and search
▪ Select Application Detail tab and find
“Dtl LnNbr” and changed load status to
unprocessed.
▪ Complete worklist item.

12. Loan period overlaps spring/summer or
summer/fall/spring terms
▪ Place worklist item on hold and
email blurb: Private Loan –
Overlapping Clarification.
▪ Add FLNOVL checklist item to
watch.
▪ Leave comment: Private education
loan certification request for $ thru
LENDER ON HOLD; not sure
whether loan is intended for
summer 17 or fall/spring. Std will
need to submit overlapping loan
clarification form.

13. No Remaining COA
▪ Place worklist item on hold and send
email blurb: Private Loan – No Unmet
COA.
▪ Leave comment: Private education
loan certification request for $ thru
LENDER not processed; no remaining
eligibility.
▪ Go to “View CL4 Response Record”.
Enter “Queue Inst” obtained from the
Worklist Item Detail and search
▪ Select Application Detail tab and find
“Dtl LnNbr” and changed load status
to unprocessed.
▪ Complete worklist item.

14. Student Not Admitted or Enrolled after
term begins
▪ Place worklist item on hold and send
email blurb: Private Loan – Not
Enrolled.
▪ Leave comment: Private education
loan certification request for $ thru
LENDER not processed; std not yet
admitted/enrolled.
▪ Go to “View CL4 Response Record”.
Enter “Queue Inst” obtained from the
Worklist Item Detail and search
▪ Select Application Detail tab and find
“Dtl LnNbr” and changed load status
to unprocessed.
▪ Complete worklist item.

15. Origination Steps
▪ Loan origination occurs hourly.
After the origination of the private
loan, we must ensure that the
lender info is attached to the loan
for it to transmit to ELM properly.
▪ Go back to your pending worklist
and select student from your
claimed items.
▪ If additional data has no longer
has information under private
loan certification, the system has
completed the origination step for
us and the worklist can be
completed.

16. Maintain Originated Loans
▪ If the loan information is still in
the additional data section, go
to “Maintain Originated Loans”
and enter the student id. Select
the private loan that was most
recently certified.
▪ Select “Loan Origination 1” tab
– In “Loan Destination Nbr” box,
enter 3-digit Private Lender
DestinationCode

17. Maintain Originated Loans
▪ Select “Loan Origination 2”
tab:
– Click on the “Update ID” link
– In the “LoanApplication ID” box,
enter the 17-digit Loan Unique ID
(copy and paste from worklist item
detail)
– Verify Commonline Unique ID is
correct – numbers and letters in
proper sequence
– Click on “OK” button
– Click on “Save” button

18. Update CL4 Response Record
▪ Go to “View CL4 Response
Record” screen
▪ Identify the “Queue Inst”
number from the work list item
detail screen
▪ In the “Queue Instance” field,
enter the “Queue Inst” number
from the certification report
and search.

19. Update CL4 Response Record
▪ Select “Application Detail” tab
▪ Click on “View All” link
▪ Identify each “Dtl LnNbr” from
the worklist item detail screen
▪ Change “Load Status” from
“Error” to “Processed”
▪ Click on “Save” button
▪ Complete the worklist