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A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Istanbul Marketing Summit 2011
Dec., 7th
Page 1
                      Nothing has changed.




                                                       Nothing has changed




                                                       Istanbul
                                                       December 2011
                                                                             Sheer Driving
                                                                               Pleasure
A.-C. Hofmann
Nothing has changed
Comm. Strat.
Dec., 7th
                      Film Speed.
Page 2
A.-C. Hofmann
Nothing has changed
Comm. Strat.
Dec., 7th
Page 3
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      In times of change, strong brands are highly
Dec., 7th
Page 4                valuable to the company.
                      Relevance.

                      Strong brands…

                      …dissociate themselves from competitors.



                      …are desirable and gain customer loyality.



                      …are not sensitive to market changes.



                      …are of very high value.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      They are also highly attractive for customers.
Dec., 7th
Page 5                Relevance.


                      Strong brands…

                      …give orientation.



                      …generate trust.



                      …support the expression of your own
                      personality.


                      …create affinity.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Nothing has changed.
Dec., 7th
Page 6                The BMW brand identity.



Differentiators




 Premium brand
 foundation
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      However, even powerful brands need to evolve.
Dec., 7th
Page 7                Remaining strong.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Today's Challenges.
Dec., 7th
Page 8




                         Diversification of Target
                                  groups




                        Enlarging Product Portfolio




                             Media Explosion




                           Megatrend: Energy &
                            Resource Reversal
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Megatrend: Energy & Resource Reversal.
Dec., 7th
Page 9                Paradoxical Customer Bahavior.


                                                …think of “Low Fuel
                                                Consumption” as a
                                                Preferred Car Attribute.




                                                …only are prepared to pay a higher price for
                                                an environment-friendly car.




                                                             Source: AM-3, Milieu Research 1997-2010
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Example 1: Asking consumers
Dec., 7th
Page 10               UK: Andrew (33) from London.


                                                           “We should adapt our
                                                     lifestyles to make sure that
                                                     we are aware of our carbon
                                                                     footprints.”

                                                               Cars in household:
                                                              Fiat Punto, VW Fox
                      Quelle: Milieuforschung 2007




                                                           Considered next car:
                                                                       Audi TT
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Example 2: Asking consumers
Dec., 7th
Page 11               Spain: Francisco (39) from Castilla


                                                     "It is true, we are smashing
                                                                       the planet.“

                                                            Cars in household:
                                                      BMW M3 Cabrio, BMW 325i
                      Quelle: Milieuforschung 2007




                                                                Short list next car:
                                                                      BMW, Ferrari
A.-C. Hofmann
Nothing has changed   Customers delegate the problem of environ-mental friendliness to the car
Comm. Strat.
Dec., 7th
Page 12
                      manufacturer.


                             People act as                       But they are not
                             sensitive towards                   willing to give up
                             climate change.                     the standards
                                                                 they are used to.




                          The Task: Create Dreamcars without sacrifice.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Our answer is BMW i.
Dec., 7th
Page 13
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Film BMWi Phase 3
Dec., 7th
Page 14
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      With BMW i, the BMW brand portfolio shows a
Dec., 7th
Page 15               balanced condition.
                      Strategic directions for communication.



                                                                   Innovate Driving Pleasure.

                      Thrilling Performance.                                                                              Visionary Mobility.
                                                                   Focus on Engaging Aesthetics.

                      Striking Technology.                                                                                Inspiring Design.
                                                                   Boost Joy.

                      Unrivaled Experience.                                                                               Next Premium.




                                        Dynamic                                       Dynamic                                      Dynamic




                                         Joy                                           Joy                                          Joy

                       Innovative                      Aesthetic     Innovative                      Aesthetic    Innovative                      Aesthetic




                      Quality                          Service      Quality                          Service     Quality                          Service


                      Safety        Exclusivity   Sustainability    Safety        Exclusivity   Sustainability   Safety        Exclusivity   Sustainability
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      BMW i.
Dec., 7th
Page 16
                      Sustainability + Emotions ≠ Sacrifice.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      BMW i.
Dec., 7th
Page 17
                      BMW i embodies the Future of Mobility as we see it.



                      Visionary Mobility.
                      Pioneering in alternative drive trains, lightweight construction and
                      aerodynamics as well as mobility services.
                      (e.g. drive trains: electro, plug-in-hybrid, combustion; mobility services:
                      location based services)


                      Inspiring Design.
                      Progressively clean shapes and materials in exterior and interior
                      design.
                      (e.g. life-drive-concept, CFK and renewable resources)


                      Next Premium.
                      Focus on a future oriented interpretation and attitude of premium.
                      (e.g. sustainable value chain, convenient eCommerce offers)
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      BMW i.
Dec., 7th
Page 18               Main USPs of BMW i and its Products.

                                             CFRP (CFK)
                        Clean interior                                 Mobility
                         and exterior                                  Services
                           design




                                            BMW i (i3, i8)
                        Premium Offer                                Sustainability




                                         Purpose build (LifeDrive)
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Phases of Communication for BMW i in 2011.
Dec., 7th
Page 19




                                                         2011
                       1                                   2                                   3
   Full page BMW i positioning target   Split screen substance topic and   Full page car shots (family/single shots).
   group.                               BMW i positioning target group.    Split screens product and BMW i
                                                                           positioning target group.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Phase 1.
Dec., 7th
Page 20               Brand Launch.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Phase 1.
Dec., 7th
Page 21               Brand Launch.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Phase 2.
Dec., 7th
Page 22               Ads for Carbon Fibre Reinforced Plastic.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Phase 2.
Dec., 7th
Page 23               Ads for electric mobility.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Phase 2.
Dec., 7th
Page 24               Ads for mobility services.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Phase 3.
Dec., 7th
Page 25               Ads for BMW i3 Concept and BMW i8 Concept.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Phase 3.
Dec., 7th
Page 26               Ads for BMW i3 Concept.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Phase 3.
Dec., 7th
Page 27               Ads for BMW i8 Concept.
A.-C. Hofmann
Nothing has changed
Comm. Strat.
Dec., 7th
                      Film Joy 2.0
Page 28
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      Efficiency increase of Engines
Dec., 7th
Page 29               l consumption / 100 HP

                                                                  245 HP
                                                                  102 HP
                                                                  115 HP
                                                                  170
                                                                   30
                                                                  6,4l /100km
                                                                  6,7l /100km
                                                                  8,3l /100km
                                                                  15,0l
                                                                   7,4l




                       30,0
                                 24,7
                       25,0
                       20,0
                       15,0
                       10,0             8,8     8,1
                                                            5,8
                        5,0                                           2,6
                        0,0
                                  60s   70s   80s     90s     today
                                                                                /100 HP
A.-C. Hofmann
 Nothing has changed   BMW Group is Leading in its Efforts to Reduce CO2 Emissions.
 Comm. Strat.
 Dec., 7th
 Page 30
                       Despite a more powerful fleet BMW leads in Europe.



                                                                                          255 kW

                         230                                                               236


                         210


                         190
                                                                               122 kW
                                                                     162 kW
                         170            127 kW     136 kW   120 kW
                                                                                 170

                         150                                           158
                               88 kW                152      153
                                         148
                         130
                                128
                         110


                         90
                               MINI    BMW Group    BMW      AUDI     Lexus    Mercedes   Porsche


Source: 2010 AAA
for EU-23; NEDC
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      BMW EfficientDynamics - The Perfect Package to
Dec., 7th
Page 31               Reduce Fuel Consumption and Emissions.




                                       Performance




                                      Efficient
                                      Dynamics
                         Weight                          Consumption
A.-C. Hofmann
Nothing has changed
Comm. Strat.
                      We have changed our kidneys many times.
Dec., 7th
Page 32               But never our heart.

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Andreas Cristoph Hoffman - Pazarlama Zirvesi 2011

  • 1. A.-C. Hofmann Nothing has changed Comm. Strat. Istanbul Marketing Summit 2011 Dec., 7th Page 1 Nothing has changed. Nothing has changed Istanbul December 2011 Sheer Driving Pleasure
  • 2. A.-C. Hofmann Nothing has changed Comm. Strat. Dec., 7th Film Speed. Page 2
  • 3. A.-C. Hofmann Nothing has changed Comm. Strat. Dec., 7th Page 3
  • 4. A.-C. Hofmann Nothing has changed Comm. Strat. In times of change, strong brands are highly Dec., 7th Page 4 valuable to the company. Relevance. Strong brands… …dissociate themselves from competitors. …are desirable and gain customer loyality. …are not sensitive to market changes. …are of very high value.
  • 5. A.-C. Hofmann Nothing has changed Comm. Strat. They are also highly attractive for customers. Dec., 7th Page 5 Relevance. Strong brands… …give orientation. …generate trust. …support the expression of your own personality. …create affinity.
  • 6. A.-C. Hofmann Nothing has changed Comm. Strat. Nothing has changed. Dec., 7th Page 6 The BMW brand identity. Differentiators Premium brand foundation
  • 7. A.-C. Hofmann Nothing has changed Comm. Strat. However, even powerful brands need to evolve. Dec., 7th Page 7 Remaining strong.
  • 8. A.-C. Hofmann Nothing has changed Comm. Strat. Today's Challenges. Dec., 7th Page 8 Diversification of Target groups Enlarging Product Portfolio Media Explosion Megatrend: Energy & Resource Reversal
  • 9. A.-C. Hofmann Nothing has changed Comm. Strat. Megatrend: Energy & Resource Reversal. Dec., 7th Page 9 Paradoxical Customer Bahavior. …think of “Low Fuel Consumption” as a Preferred Car Attribute. …only are prepared to pay a higher price for an environment-friendly car. Source: AM-3, Milieu Research 1997-2010
  • 10. A.-C. Hofmann Nothing has changed Comm. Strat. Example 1: Asking consumers Dec., 7th Page 10 UK: Andrew (33) from London. “We should adapt our lifestyles to make sure that we are aware of our carbon footprints.” Cars in household: Fiat Punto, VW Fox Quelle: Milieuforschung 2007 Considered next car: Audi TT
  • 11. A.-C. Hofmann Nothing has changed Comm. Strat. Example 2: Asking consumers Dec., 7th Page 11 Spain: Francisco (39) from Castilla "It is true, we are smashing the planet.“ Cars in household: BMW M3 Cabrio, BMW 325i Quelle: Milieuforschung 2007 Short list next car: BMW, Ferrari
  • 12. A.-C. Hofmann Nothing has changed Customers delegate the problem of environ-mental friendliness to the car Comm. Strat. Dec., 7th Page 12 manufacturer. People act as But they are not sensitive towards willing to give up climate change. the standards they are used to. The Task: Create Dreamcars without sacrifice.
  • 13. A.-C. Hofmann Nothing has changed Comm. Strat. Our answer is BMW i. Dec., 7th Page 13
  • 14. A.-C. Hofmann Nothing has changed Comm. Strat. Film BMWi Phase 3 Dec., 7th Page 14
  • 15. A.-C. Hofmann Nothing has changed Comm. Strat. With BMW i, the BMW brand portfolio shows a Dec., 7th Page 15 balanced condition. Strategic directions for communication. Innovate Driving Pleasure. Thrilling Performance. Visionary Mobility. Focus on Engaging Aesthetics. Striking Technology. Inspiring Design. Boost Joy. Unrivaled Experience. Next Premium. Dynamic Dynamic Dynamic Joy Joy Joy Innovative Aesthetic Innovative Aesthetic Innovative Aesthetic Quality Service Quality Service Quality Service Safety Exclusivity Sustainability Safety Exclusivity Sustainability Safety Exclusivity Sustainability
  • 16. A.-C. Hofmann Nothing has changed Comm. Strat. BMW i. Dec., 7th Page 16 Sustainability + Emotions ≠ Sacrifice.
  • 17. A.-C. Hofmann Nothing has changed Comm. Strat. BMW i. Dec., 7th Page 17 BMW i embodies the Future of Mobility as we see it. Visionary Mobility. Pioneering in alternative drive trains, lightweight construction and aerodynamics as well as mobility services. (e.g. drive trains: electro, plug-in-hybrid, combustion; mobility services: location based services) Inspiring Design. Progressively clean shapes and materials in exterior and interior design. (e.g. life-drive-concept, CFK and renewable resources) Next Premium. Focus on a future oriented interpretation and attitude of premium. (e.g. sustainable value chain, convenient eCommerce offers)
  • 18. A.-C. Hofmann Nothing has changed Comm. Strat. BMW i. Dec., 7th Page 18 Main USPs of BMW i and its Products. CFRP (CFK) Clean interior Mobility and exterior Services design BMW i (i3, i8) Premium Offer Sustainability Purpose build (LifeDrive)
  • 19. A.-C. Hofmann Nothing has changed Comm. Strat. Phases of Communication for BMW i in 2011. Dec., 7th Page 19 2011 1 2 3 Full page BMW i positioning target Split screen substance topic and Full page car shots (family/single shots). group. BMW i positioning target group. Split screens product and BMW i positioning target group.
  • 20. A.-C. Hofmann Nothing has changed Comm. Strat. Phase 1. Dec., 7th Page 20 Brand Launch.
  • 21. A.-C. Hofmann Nothing has changed Comm. Strat. Phase 1. Dec., 7th Page 21 Brand Launch.
  • 22. A.-C. Hofmann Nothing has changed Comm. Strat. Phase 2. Dec., 7th Page 22 Ads for Carbon Fibre Reinforced Plastic.
  • 23. A.-C. Hofmann Nothing has changed Comm. Strat. Phase 2. Dec., 7th Page 23 Ads for electric mobility.
  • 24. A.-C. Hofmann Nothing has changed Comm. Strat. Phase 2. Dec., 7th Page 24 Ads for mobility services.
  • 25. A.-C. Hofmann Nothing has changed Comm. Strat. Phase 3. Dec., 7th Page 25 Ads for BMW i3 Concept and BMW i8 Concept.
  • 26. A.-C. Hofmann Nothing has changed Comm. Strat. Phase 3. Dec., 7th Page 26 Ads for BMW i3 Concept.
  • 27. A.-C. Hofmann Nothing has changed Comm. Strat. Phase 3. Dec., 7th Page 27 Ads for BMW i8 Concept.
  • 28. A.-C. Hofmann Nothing has changed Comm. Strat. Dec., 7th Film Joy 2.0 Page 28
  • 29. A.-C. Hofmann Nothing has changed Comm. Strat. Efficiency increase of Engines Dec., 7th Page 29 l consumption / 100 HP 245 HP 102 HP 115 HP 170 30 6,4l /100km 6,7l /100km 8,3l /100km 15,0l 7,4l 30,0 24,7 25,0 20,0 15,0 10,0 8,8 8,1 5,8 5,0 2,6 0,0 60s 70s 80s 90s today /100 HP
  • 30. A.-C. Hofmann Nothing has changed BMW Group is Leading in its Efforts to Reduce CO2 Emissions. Comm. Strat. Dec., 7th Page 30 Despite a more powerful fleet BMW leads in Europe. 255 kW 230 236 210 190 122 kW 162 kW 170 127 kW 136 kW 120 kW 170 150 158 88 kW 152 153 148 130 128 110 90 MINI BMW Group BMW AUDI Lexus Mercedes Porsche Source: 2010 AAA for EU-23; NEDC
  • 31. A.-C. Hofmann Nothing has changed Comm. Strat. BMW EfficientDynamics - The Perfect Package to Dec., 7th Page 31 Reduce Fuel Consumption and Emissions. Performance Efficient Dynamics Weight Consumption
  • 32. A.-C. Hofmann Nothing has changed Comm. Strat. We have changed our kidneys many times. Dec., 7th Page 32 But never our heart.