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HARVESTING MOBILE TRAFFIC




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MARC RIGBY




 mrigby@receptional.com
      01525 715520
Results focussed        Breadth of in house specialisms




Search engine accreditations
                                        Consultative approach




         Established in 1999
                               Longevity of client relationships
SOME OF OUR ‘MOBILE’ CLIENTS…
NO MOBILE STRATEGY?
1. ASSESS CURRENT
       PERFORMANCE/POTENTIAL

•   What % of existing traffic is coming from mobile devices?
•   How does this compare with previous years?
•   How does this compare with your vertical?
•   How do mobile visitors differ in their onsite behavior?
•   What is the search potential for your vertical?
CURRENT PERFORMANCE & FUTURE POTENTIAL
                                      Keywords: Research your mobile audience
                                      1. Search Phrases
                                      2. Competition
                                      3. Seasonality




Analytics: Assess current mobile performance
1.   Visitor Numbers
2.   Mobile Devices
3.   Visitor Behaviour
4.   Visitor Engagement
5.   Mobile Market Share
2. OPTIMISED MOBILE LANDING PAGES
                               1. Optimal width so all
                               content is visible




                                                         2. Usable calls to action:
                                                         ‘Click to call’

                                                         3. Fewer/smaller images
                                                         for faster page load times
Without Optimisation
                                                         4. Optimal text sizing
•   Content not visible
•   No clear calls to action                             5. Device specific,
•   Slow page loading                                    optimised navigation for
                                                         touchscreen devices
3. DEDICATED CAMPAIGNS
BEST PRACTICE

There are only 5
advertising spots
on Google Mobile
Search Results
Page, with only
two results above
the Organic
listings, and three
below.
BEST PRACTICE

1. Create Separate Mobile Campaigns.
MOBILE VALUE!
BEST PRACTICE
2. Keyword Selection – Different from Standard Search!
BEST PRACTICE
3. Creating Tailored, Mobile-Friendly Ad Messaging.
BEST PRACTICE
4. Use Functionality in Ad Messaging Where Relevant!
BEST PRACTICE
4. Use ‘Click-to-Call’ Numbers in Ad Messaging Where
    Relevant!
4. REPORT, TEST AND RETEST!
REPORT, TEST AND RETEST!


                          WHERE
                         SHOULD
                           THE
                         BUTTONS
                          GO??


Source: Google
REPORTING & ANALYSIS
REPORTING & ANALYSIS
• Profitability!




• Be SMART

  Mobile Targets   CTR CPC Clicks Sales Conversion Rate CPA   Revenue   ROI
 Short (1-3 months) 3% £0.21 7143 93       1.30%      £16.15 £4,030.00 168%
Medium (4-7 months) 5% £0.19 7895 118      1.50%      £12.67 £5,139.47 242%
Long (8 -12 months) 7% £0.17 8824 176      2.00%       £8.50 £7,658.82 410%
SUMMARY
• Understand current performance….and potential

• Optimise!
   –   By device
   –   Landing page
   –   Content
   –   Usability


• Report, test, retest

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Receptional Harvesting Mobile Traffic Share

  • 3. Results focussed Breadth of in house specialisms Search engine accreditations Consultative approach Established in 1999 Longevity of client relationships
  • 4. SOME OF OUR ‘MOBILE’ CLIENTS…
  • 5.
  • 6.
  • 7.
  • 9. 1. ASSESS CURRENT PERFORMANCE/POTENTIAL • What % of existing traffic is coming from mobile devices? • How does this compare with previous years? • How does this compare with your vertical? • How do mobile visitors differ in their onsite behavior? • What is the search potential for your vertical?
  • 10. CURRENT PERFORMANCE & FUTURE POTENTIAL Keywords: Research your mobile audience 1. Search Phrases 2. Competition 3. Seasonality Analytics: Assess current mobile performance 1. Visitor Numbers 2. Mobile Devices 3. Visitor Behaviour 4. Visitor Engagement 5. Mobile Market Share
  • 11. 2. OPTIMISED MOBILE LANDING PAGES 1. Optimal width so all content is visible 2. Usable calls to action: ‘Click to call’ 3. Fewer/smaller images for faster page load times Without Optimisation 4. Optimal text sizing • Content not visible • No clear calls to action 5. Device specific, • Slow page loading optimised navigation for touchscreen devices
  • 13. BEST PRACTICE There are only 5 advertising spots on Google Mobile Search Results Page, with only two results above the Organic listings, and three below.
  • 14. BEST PRACTICE 1. Create Separate Mobile Campaigns.
  • 16. BEST PRACTICE 2. Keyword Selection – Different from Standard Search!
  • 17. BEST PRACTICE 3. Creating Tailored, Mobile-Friendly Ad Messaging.
  • 18. BEST PRACTICE 4. Use Functionality in Ad Messaging Where Relevant!
  • 19. BEST PRACTICE 4. Use ‘Click-to-Call’ Numbers in Ad Messaging Where Relevant!
  • 20. 4. REPORT, TEST AND RETEST!
  • 21. REPORT, TEST AND RETEST! WHERE SHOULD THE BUTTONS GO?? Source: Google
  • 23. REPORTING & ANALYSIS • Profitability! • Be SMART Mobile Targets CTR CPC Clicks Sales Conversion Rate CPA Revenue ROI Short (1-3 months) 3% £0.21 7143 93 1.30% £16.15 £4,030.00 168% Medium (4-7 months) 5% £0.19 7895 118 1.50% £12.67 £5,139.47 242% Long (8 -12 months) 7% £0.17 8824 176 2.00% £8.50 £7,658.82 410%
  • 24. SUMMARY • Understand current performance….and potential • Optimise! – By device – Landing page – Content – Usability • Report, test, retest