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12/12/2017
Submitted To:
Niaz Mohammad
Assistant Professor, Department of Accounting
Faculty of Business Administration
American International University-Bangladesh
IntegratedReporting
Practice in Bangladesh
Submitted By:
Group Number 8
SAHA, MRIDUL 16-31558-1
SAHA, SOJIB 16-31132-1
SOHEL, MD. SAHIDUL ISLAM SARKAR 16-31668-1
HOSSAIN, SUMAIYA 16-31596-1
ISALAM, SAIFUL 16-31344-1
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Letter of Transmittal
December 13, 2017
To
Niaz Mohammad
Assistant Professor, Department of Accounting
Faculty of Business Administration
American International University- Bangladesh (AIUB)
Subject: Report submission.
Dear Sir,
With due respect we would like to submit the report on “Integrated Report Practice in
Bangladesh”. This was the topic of our intermediate accounting course. We would like to say
that this report was prepared by us under the supervision of our course supervisor.
We believe that this project has given us an opportunity to enrich both of our knowledge and
experience. We made our best effort to fulfill the objective of the report and believe that it will
meet your expectation.
In preparing this report we have tried utmost to include all the relevant information and describe
to make the report comprehensive as well as workable one.
We, therefore, hope that you will enjoy reviewing this report.
Thanking You,
Sincerely yours,
SAHA, MRIDUL
______________
Group No: 08
Group Members
Page 2 of 36
EXECUTIVE SUMMARY
Integrated Reporting is a broad-based framework for business and investment decisions that are
long term, inclusive and with purpose basically, our report is based on the social, Environmental,
Economic condition of 5 banks like IFIC, DBBL, SOUTHEAST BANK, EBL and BRAC
BANK. Mainly, we focused on just 3 matters of 5 banks. These banks are doing well in this
separate 3 sectors. In this part we actually include the reason of the report and significance of the
report. Moreover, why the integrated reporting is necessary for the annual report of a company
it’s also mentioned here. A primary objective of the report is to identify the integrated reporting
practices in Bangladesh on banking sectors and the secondary objective of our report is to
identify the banks social condition, Environmental condition and finally the Economic condition.
We have faced some limitations which are, in a short period of time of few months it is so
difficult to give sufficient a good report. Therefore, we are unable to find every detail of these
bank due to lack of our knowledge and time phase. This part includes the Economic,
Environmental and corporate social responsibilities of Standard chartered bank, City bank, UCB,
National bank and BRAC bank. Elaborately which bank is doing which type of social activity,
what they do for environment, what is their contribution towards the economic growth of
Bangladesh etc. is clearly denote here?
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Table of Contents
1. Introduction................................................................................................................................4
1.1. Rationale.................................................................................................................................4
1.2. Objectives...............................................................................................................................5
1.2.1. Primary Objective:............................................................................................................5
1.2.2. Secondary Objective:........................................................................................................5
1.3. Limitation................................................................................................................................5
2. Background of the Company........................................................................................................6
Dutch Bangla bank .........................................................................................................................6
IFIC BANK.......................................................................................................................................6
BRAC BANK....................................................................................................................................6
Eastern bank Limited......................................................................................................................7
SOUTH-EAST BANK.........................................................................................................................7
3. Analysis......................................................................................................................................8
IFIC bank limited............................................................................................................................8
Dutch Bangla bank limited............................................................................................................15
BRAC BANK LIMITED.....................................................................................................................19
Eastern bank limited....................................................................................................................27
SOUTHEAST BANK LIMITED...........................................................................................................32
4. Findings....................................................................................................................................35
5. Conclusion/recommendation.....................................................................................................35
Page 4 of 36
1.Introduction
An integrated report is a concise communication about how an organization's strategy,
governance, performance and prospects lead to the creation of value over the short, medium and
long term.
Integrated reporting requires thinking about value beyond financial terms – a long overdue
development given that around 80% of the value of company is typically in intangible assets.
Building strong relationships with stakeholders, building a loyal customer base, developing
intellectual capital and managing environmental risks, etc., tend to fall off the radar when
corporate execs think short term. But they are critical to long term success. Integrated reporting
keeps the focus on long term strategy and integrated reports are forward looking documents
covering strategy, the context in which it will delivered and how the company has, and will,
create value for providers of capital and others in the short, medium and long term. The
International Framework recognizes that long term success depends, amongst other things, on
sound management, relationships, a satisfied work force and the availability of natural resources.
Integrated reporting system has been created to enhance accountability, stewardship and trust as
well as to harness the information flow and transparency of business that technology has brought
to the modern world. Providing investors with the information they need to make more effective
capital allocation decisions will facilitate better long-term investment returns.
1.1. Rationale
Integrated report has been created for any organization that wants to embrace integrated thinking
and progress their corporate reporting. Businesses have reported breakthroughs in understanding
value creation, greater collaboration within their teams, more informed decision making and
positive impacts on stakeholder relations. For organizations or stakeholders interested in real
world examples and practical advice about the journey towards integrated report, networks have
been established to share experiences and learning.
From Bangladeshi perspective, a great number of companies now a day are using Integrated
Reporting system perfectly. The investors, who invest for any company can get the exact
information how much risk they need to take, how much profit they will get- all the specific
information they get correctly. So, investors are getting more profitable by investing money in
the company. The importance of integrated report system is incredible. In an Integrated report,
all the exact information is given like how much capital they have, how much they can use
resources, how much expense will occur- everything can be got by this report. So, the annual
report of a company changes for this report. This reporting system has a great impact on final
report of a company whether it is using in globally or domestically. So, the implementation of
integrated reporting likely to change annual reports of Bangladeshi companies.
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1.2. Objectives
The objective of the report is to know the significance of Integrated Report for banking sectors in
Bangladesh. There are two types of objectives for any report one is primary objective and
another one is Secondary objective. These objectives are given below for this report.
1.2.1. Primary Objective:
To find out how the Integrated Reports help the banks in economic, social and environmental
aspects of business.
1.2.2. Secondary Objective:
Recognize the variety between the banks and how it helps to make the banks growth rate high by
using integrated report.
1.3. Limitation
i. Complexity.
ii. Lack of clarity.
iii. Lack of conviction that IR will actually achieve its goals were all apparent.
iv. Lack of consensus in terms of what exactly IR will look like.
v. Lack of accepted standards.
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2. Background of the Company
Dutch Bangla bank
Dutch-Bangla Bank started operation is Bangladesh's first joint venture bank. The bank was an
effort by local shareholders spearheaded by M Salahuddin Ahmed (founder chairman) and the
Dutch company FMO.
Dutch Bangla Bank was the first bank in Bangladesh to be fully automated. The Electronic-
Banking Division was established in 2002 to undertake rapid automation and bring modern
banking services into this field. Full automation was completed in 2003 and hereby introduced
plastic money to the Bangladeshi masses. Dutch Bangla Bank also operates the nation's largest
ATM fleet and in the process drastically cut consumer costs and fees by 80%. Dutch Bangla
Bank had pursued the mass automation in Banking as a CSR activity and never intended
profitability from this sector. As a result, it now provides unrivaled banking technology offerings
to all its customers. Because of this mindset, most local banks have joined Dutch Bangla Bank
banking infrastructure instead of pursuing their own.
Even with a history of hefty technological investments and an even larger donations, consumer
and investor confidence has never waned. Dutch-Bangla Bank stock set the record for the highest
share price in the Dhaka Stock Exchange in 2008.
IFIC BANK
IFIC Bank came in to existence in 1976 as a joint venture between the Government of
Bangladesh and sponsors in the private sector with the objective of working as a finance
company within the country and setting up joint venture banks/financial Institutions abroad. At
the time of opening them authorize capital was tk. 20 crore and paid up capital tk. 10 crore. IFIC
commenced its operation on February 28, 1977 with a Subscribed capital of Tk.5 core,
contributed by leading private sector entrepreneurs in the country. Earlier it was an investment
company but later on this Company has transformed into banking company In June 13, 1983 and
started activities from June 24, 1983 through Its Motijheel Branch. At the very beginning the 60
percent share are owned by private entrepreneur and 40 percent are owned by Govt.
BRAC BANK
BRAC Bank started its journey in 2001 and in just 15 years proved to be country's fastest
growing bank. Today, the bank has 176 Branches, over 500 ATMs and 448 SME Unit offices
across the country. It has disbursed over BDT 30,000 Crore of SME loan and has over 1,500,000
individual customers who access online banking facilities. BRAC Bank Limited has received
ICAB National Award for Best Published Accounts and Reports 2010 as joint third position
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under banking category. This bank also got award the Sustainable Bank of the Year 2010 at the
FT Sustainable Banking Awards 2010. BRAC Bank also received the prestigious Business
Award styled DHL-Daily Star Bangladesh Business Awards 2008 as 'Best Financial Institution
of the Year' for its innovation in products, services, financial performance, company
management and contribution to Bangladesh's development.
Eastern bank Limited
It was established in 1992, as a public limited company with limited liability under the bank
company’s act of 1991. Prior to 1992 EBL operated as BCCI Bank Ltd, which transformed into
Eastern Bank Limited. the bank provide products and services in retail banking, corporate
finance, asset management, equity brokerage and security. With already successful operation in
Hong Kong, a foothold in Myanmar, and windows soon to be opening in Guangzhou, China and
Kolkata and Guwahati in India, we are widening our banking horizon to become a regional bank.
We have been awarded with the Best Retail Bank in Bangladesh accolade for the last five
consecutive years since 2013. In 2016 the jury of Euro money Awards for Excellence conferred
the Best Bank in Bangladesh for its professionalism, prudence, and growth. We have in our
silver jubilee year also won all major national and international awards including Best Corporate
and Investment Bank accolade from Asia money and Best Bank in Bangladesh by Finance Asia.
SOUTH-EAST BANK
Southeast Bank Limited was established on March 12, 1995 with a dream and a vision to become
a pioneer banking institution of the country and contribute significantly to the growth of the
national economy. The Southeast Bank received its Banking License from the Bangladesh Bank
on March 23, 1995. Southeast Bank takes pride for bringing women into the banking profession
in a significant number for gender equality. At present, 18.14% of SEBL's employees are
women. The Bank maintained a capital adequacy ratio at 11.46 percent as on 31 December 2011
against requirement of 10 percent set by Bangladesh Bank. Southeast Bank Ltd. made operating
profits worth Tk. 5.50 billion in 2012 against Tk. 6.05 billion in 2011.
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3. Analysis
IFIC bank limited
Economical Perspective:
Economic Performance
Particulars 2016 2015 2014 2013 2012
Financial Position Matrix
Authorized capital 20,000 20,000 20,000 20,000 5,350
Paid-up capital 5,638 5,034 4,377 3,807 3,460
Shareholders’ equity 12,840 11,654 10,628 9,098 7,753
Deposits 160,155 146,820 129,746 110,464 92,433
Borrowings 5,827 7,201 5,621 3,493 874
Total liabilities 184,210 166,680 145,711 122,919 106,975
Loans and advances 137,118 123,269 102,282 84,110 77,160
Investments 25,205 28,498 22,845 21,171 15,671
Fixed assets 3,488 3,230 2,929 2,383 2,342
Interest earning assets 166,861 151,499 132,838 109,474 94,235
Non-interest earning assets 30,190 26,835 23,500 22,588 20,494
Total assets 197,051 178,334 156,339 132,062 114,729
Total off-balance sheet items 52,602 47,779 47,824 42,304 36,502
Financial Performance Matrix
Interest income 12,483 12,653 11,858 11,111 10,443
Interest expenses 8,108 8,907 8,467 8,494 7,637
Net interest income (NII) 4,375 3,746 3,392 2,617 2,806
Non-interest income 4,167 4,291 4,204 3,911 3,372
Administrative expenses 5,123 4,391 4,423 3,581 3,068
Investment income 2,100 2,375 2,377 2,170 1,814
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Operating profit 3,420 3,646 3,173 2,948 3,110
Provision for loans and assets 1,336 2,031 496 240 1,720
Profit before tax 2,084 1,615 2,677 2,708 1,390
Provision for Taxation 870 728 1,132 1,362 285
Profit after tax 1,214 887 1,545 1,346 1,105
Trade Business Matrix
Foreign Exchange Business 208,672 205,924 193,982 183,791 179,162
Import 92,927 87,307 85,326 84,899 80,710
Export 94,410 96,080 89,894 83,118 84,147
Remittance 21,335 22,537 18,762 15,774 14,305
Capital Measure Matrix (under Basel-II)
Risk weighted assets (RWA) 150,523 117,314 111,574 92,915 77,799
Common Equity Tier 1 Capital 11,609 10,508 9,695 8,324 6,738
Admissible Tier-2 Capital 5,318 1,305 1,613 1,307 1,185
Total Regulatory Capital 16,928 11,813 11,308 9,631 7,923
Common Equity Tier 1 to RWA 7.71% 8.96% 8.69% 8.96% 8.66%
Tier 2 Capital to RWA 3.53% 1.11% 1.45% 1.41% 1.52%
Credit Quality Matrix
Non-performing/classified loans (NPLs) 7,251 7,962 5061 3,168 4,096
Specific Provision for classified loans 2,355 2,700 1966 1,620 2,210
Particulars 2016 2015 2014 2013 2012
NPLs to total loans and advances 5.29% 6.46% 4.95% 3.77% 5.31%
Share Information Matrix
Number of shares outstanding 563.82 503.41 437.75 380.65 346.05
Market price per share 20.9 21.20 26.10 34.30 36.20
Operating profit per share 6.07 7.24 7.25 7.74 8.99
Earnings per share 2.15 1.57 3.07 3.07 2.90
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Dividend – stock 12.00% 12.00% 15.00% 15.00% 10.00%
Effective dividend ratio 12.68% 12.84% 16.04% 15.72% 10.00%
Dividend coverage ratio (times) 1.79 1.47 2.35 2.36 3.19
Market capitalization 11,784 10,672 11,425 13,056 12,527
Net asset value (NAV) per share 22.77 23.15 24.28 24.02 22.41
Price earnings ratio (times) 9.71 13.48 8.51 11.16 12.48
Profitability Ratio (%)
Return on average assets (ROA) 0.65% 0.53% 1.07% 1.09% 1.07%
Return on average equity (ROE) 9.91% 7.96% 15.66% 15.98% 15.43%
Loans and advances to deposits ratio/LD
Ratio 85.62% 83.96% 78.83% 76.14% 83.48%
Gross profit ratio 51.31% 47.43% 47.29% 43.46% 44.72%
Operating profit per employee 1.35 1.46 1.26 1.15 1.28
Liquidity Ratio (%)
Equity to debt ratio 53.19% 57.54% 46.20% 25.92% 16.02%
Cash reserve ratio (CRR) maintained 6.56% 6.44% 6.58% 6.00% 6.15%
Other information (Figure in Number)
Number of deposit account 760,634 667,785 544,198 389,592 387,150
Number of loan account 27,968 34,414 33,056 29,315 22,981
Average deposit 153,487 138,283 120,105 101,449 82,770
Average borrowings 6,514 6,411 4,557 2,184 1,147
Average loans & advances 130,193 112,775 93,196 80,635 70,901
Average total assets 187,692 167,336 144,201 123,396 103,135
Average earning assets 159,180 142,168 121,156 101,855 86,455
Average equity 12,247 11,141 9,863 8,426 7,161
Deposit of the Bank stood at BDT 160,155 million in 2016 against BDT 146,820 million in
2015, representing a growth of 9.08%. Loans and Advances increased to BDT 137,118 million in
2016 from BDT 123,269 million in 2015, posting a growth of 11.24%.
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Import of the Bank was BDT 92,927 million in 2016 having 6.44% growth while Export of the
Bank was BDT 94,410 million in 2016 having 1.74% decline. Total Remittance was BDT 21,335
million in 2016 having a fall of 5.34%. However, overall Foreign Exchange Business grew by
1.33% from BDT 205,924 million in 2015 to BDT 208,672 million in 2016.
Net Interest Income increased by 16.79% from BDT 3,746 million in 2015 to BDT 4,375 million
in 2016 as well as Net Profit after Tax increased to BDT 1,214 million in 2016 from BDT 887
million in 2015, representing a growth of 36.88%. NPL ratio of the Bank decreased to 5.29% in
2016 from 6.46% in 2015. Asset size of the Bank stood at BDT 197 million in 2016 against BDT
178 million in 2015. in addition to traditional industries, are providing financial facilities to
RMG, Textiles, Power, Telecommunications, Packaging, Edible Oil Refinery, Healthcare,
Renewable Energy, Hotel & Tourism, Construction, Pharmaceuticals, Steel, Ship Building,
Trade & Commerce, Agri-Business (Poultry, Food Processing) sector etc.
At the end of 2016, total Shareholders’ Equity stood at BDT 12,840 million, which is 10.18%
higher than that of 2015.
Social Perspective:
Society
1. The Bank has donated for establishing PROYASH School at Rangpur under the
initiative of Bangladesh Army.
2. Students of the University of Dhaka receives stipend from IFIC Bank Trust Fund. The
fund was further enriched in 2016.
3. The Bank Donated Fund to Biswa Shahitya Kendra to promote educational activities.
4. IFIC made significant contribution by way of donation to Bangladesh Shooting Sports
Federation.
5. The winners of IFIC Bank Shahitto Purosker-2014 received their Prizes from IFIC
Bank.
6. The Bank distributed blankets among the distressed people in different districts.
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7. IFIC Bank provided blankets to Prime Minister’s Relief Fund and also distributed
blankets among poor people in different parts of the country through bank branches. The
Bank also made donations to the said Fund through Bangladesh Association of Banks
(BAB).
8. The Bank rewarded two winners for IFIC Bank Shahittyo Purosker.
9. The Bank handed over a donation to establish PROYASH School in Rangpur.
10. The Bank provided money for the IFIC Bank Trust Fund in Dhaka University from
where students and teachers will receive stipends and research grants every year.
11. Biswashahitya Kendra received a donation to run a programme for college students.
12. The Bank donated 40 bicycles to female students of Dalit-Harijon Community in Jessore
district.
13. PFDA-Vocational Training Centre received financial assistance for imparting education
and training to autistic children.
14. The Bank provided a fund to Bangladesh Shooting Sports Federation for development of
the shooting game.
15. The Bank donated tube-wells for inhabitants of former enclave at Panchaghar.
16. IFIC Bank donated money to run a Day Care Centre of private banks at Motijheel C/A.
17. IFIC Bank has introduced 10.00 Taka account program to include the un-served
population (like small/ marginal / low income professionals and marginal traders) under
financial services. IFIC Bank is also taking part all over the country in school banking
program.
18. IFIC Mobile Bank has the vision to facilitate the government bodies with our mobile
financial services for the students, elders, disables and freedom fighters.
Anti-Corruption
To minimize Fraud, the Bank has taken the following initiatives:
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1. Online Fraud Management Analyzer and Prevention Software
2. Dispute Management Database
3. Bangladesh Bank Report Automation
4. VISA PIN@ POS Services
5. Verified by VISA (VbV) Services to prevent E-Commerce Txn Fraud
6. EMV ATM Acquiring to prevent fraud and avoid Visa Liability Shifting EMV Chip
based Debit Card to prevent fraud & card cloning.
Anticompetitive Behavior
To facilitate one stop banking solution through reducing cost and hassle of maintaining multiple
accounts for deposit and loan, IFIC bank introduced first ever hybrid account in entire banking
history of Bangladesh in the name of “Aamar Account”. Customer will get interest from deposit
balance on daily basis and can enjoy loan facility whenever needed with 50% reduced rate than
credit card. One card of this account will act as debit card and credit card. Through this account
IFIC bank first time introduced 1 hour loan processing only for Govt. employees in Bangladesh.
For the first time in Bangladesh, IFIC Bank has introduced mobile banking in Bangla to make
the service more user friendly.
Public Policy
Currently IFIC Mobile Bank is available to the subscribers of Grameenphone, Banglalink and
Airtel which cover more than 80% of the mobile phone users of the country. Teletalk and Robi
subscribers will be brought on board very soon.
IFIC Mobile Bank has integrated with Mobicash (MFS distribution channel of Grameenphone)
to introduce almost 60,000 additional pay points for the customers.
Labor Practice & Decent Work
Training and education
Training and development programs are designed to ensure appropriate employee knowledge
and skills for performing current jobs as well as future responsibilities. In 2016, 4591
participants attended in 233 Training Programs on different areas of Banking, Finance, Customer
Service, IT and Leadership. In 2016 we have taken initiatives to standardize our training courses
in major areas of banking keeping in mind bank’s requirement like Basics of Banking, Basic
Course on Credit Management and Basic Course on Trade Processing. We started Train the
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Trainers (TTT) programs in collaboration with Malaysian Institute of Management for capacity
building of bank’s trainers and enhance bank’s training standard.
Human Right
Non-Discrimination
IFIC Bank is committed to support women entrepreneurs through providing loans and organize
training etc. In 2016, 301 number of loans amounting BDT 61.62 core was disbursed to Wes.
Environmental Perspective
Products & Services
Upcoming Services:
- Debit & Credit Card Activation.
- Cheque book requisition.
- Credit Card e-commerce Open/ Block.
- Refund request of cards dispute amount in ATM & POS.
Compliance
The process of Internal Control is affected by the Board of Directors of the Bank through
Senior Strengthened its ICC Division with efficient and skilled manpower. The SEVP by
following guidelines provided by Bangladesh Bank will formulate an action plan and
implement it accordingly in the Internal Control and Compliance Division. It will ensure sound
internal control functions of the bank.
Materials
As per our IT road map, we have ensured enhanced network security of the Bank’s technology
environment. We have procured and installed world class network equipment (Firewall and
Router) to ensure security, confidentiality and availability along with integrity of data across
the Bank for achieving our vision, mission and objective.
Energy
Bank has upgraded the server infrastructure with game-changing technology called virtual
server using VMware solutions. This virtual environment technology ensures go green by
saving significant energy consumption, less foot print at data center, faster server provisioning
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and increased uptime. It uplifted our IT system to a next level of excellence with higher
efficiency and capabilities.
Dutch Bangla bank limited
SOCIAL PROSPECTIVE:
Contribution of DBBL in in different sectors in 2016:
HEALTH 7%
EDUCATION 72%
SOCIAL DEVELOPMENT 8%
SOCIAL AWARENESS 1%
DISASTER MANAGEMENT 11%
MISCELLANEOUS 1%
 Dutch-Bangla Bank Donated Tk. 75 lac to the Prime Minister’s Relief Fund for flood
victims of the country. The flood displaced thousands of people from their homes and
caused severe damage to crops across the country.
 Honorable Prime Minister Sheikh Hasina received the payment order of Tk. 75 lac from
Mr. M. Sahabuddin Ahmed, Founder of Dutch Bangla Bank & Chairman of Dutch-
Bangla Bank Foundation at a ceremony held at Gono Bhaban, Sher-e-Bangla Nagar, and
Dhaka.
 Dutch-Bangla Bank Donated Tk. 2 crore to the Prime Minister’s Relief Fund for helping
the distressed people of the country. Honorable Prime Minister Sheikh Hasina received
the payment order of Tk. 2 crore from Mr. M. Sahabuddin Ahmed, Founder of Dutch
Bangla Bank & Chairman of Dutch-Bangla Bank Foundation at a ceremony held at Gono
Bhaban, Sher-e-Bangla Nagar, and Dhaka.
 Dutch-Bangla Bank donated 1,00,000 pieces of blankets in December 08, 2016 at Prime
Minister’s Office, Tejgaon, Dhaka for distribution among the cold hit people of the
country.
 Every year DBBL awards new scholarships for the meritorious students in need of
financial aid.
 DBBL has been providing financial support for last 04(four) consecutive years at the rate
of Tk.2,500,000/- in 2013, Tk.2,500,000/- in 2014, Tk.3,130,000/- in 2015 and
Tk.3,500,000/- in 2016 for organizing Bangladesh Physics Olympiad along with
participation in the International Physics Olympiad (IPhO). The 6th Physics Olympiad
was held in 2016 in 12 regions where 10,000 students participated in the program. It is a
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great success that a lot of students of Bangladesh have been attracted in Physics and
Science through arranging Bangladesh Physics Olympiad.
 DBBL has been providing financial support for organizing prestigious Ganit Utsab. In
2016, DBBL provided Tk.7, 500,000/- (Taka seven million five hundred thousand) only
for arranging this program.
 Donation to Narayanganj Bar Academy at Khanpur, Narayanganj for constructing its
school building.
 Donation to Kabi Nazrul High School, Bimail, Singair, Manikgonj for meeting up the
cost of constructing its academic building.
 Donation to EKMATTRA for establishing an academy for the underprivileged children.
 Donation to Faridpur Diabetic Association.
 Donation to SHEBA Health Center.
 In the year 2016 a total amount of Tk. 3,520,000/- was made as financial assistance to
different helpless persons to meet the cost of their treatment.
ENVIRONMENTAL PROSPECTIVE:
DBBL is committed to eco-friendly business environment and green banking.
Green Banking
DBBL has outlined a detail policy guideline for implementing Green Banking activities under a
comprehensive Green Banking Policy in a formal and structured manner in line with global
norms so as to protect environmental degradation and ensure sustainable banking practices.
DBBL believes that Green Banks or environmentally responsible banks do not only improve
their own standards but also affect socially responsible behavior of other businesses.
DBBL introduced a guideline demanding assessment of environmental and social impacts of the
projects to ensure that operations of the projects would be eco-friendly.
DBBL, since its inception, has been maintaining leading position in Bangladesh to provide IT
based banking services to its valued customers. DBBL provides online banking through its 165
Branches and a number of Agents, ATM/Fast Track, Mobile Banking viz. ‘Rocket’, Internet
Banking, SMS Banking, Debit Card, Credit Card, Virtual card, E-payment and so on. Besides,
DBBL has completed its process of full Centralization as per CRM Guideline of Bangladesh
Bank.
Biodiversity
DBBL complies with environmental standard while financing industrial projects. Projects with
likely adverse impact on environment are strongly discouraged by DBBL. They are trying to
incorporate sound environmental management process in business operations of projects
financed by us that can ensure healthy and sustainable environment for our future generations.
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DBBL introduced a guideline demanding assessment of environmental and social impacts of the
projects to ensure that operations of the projects would be eco-friendly.
Products and Services
Dutch Bangla Bank Ltd launched several financial products and services since its inception.
Among them are Monthly Income scheme, Monthly Savings Scheme, Super Savings Scheme,
Education Savings Scheme, Multiples Savings Scheme, Hajj Deposit Smart Saver Scheme. All
of these have received wide acceptance among the people.
DBBL is sponsoring social awareness programs for protecting the environment. Environmental
degradation and depletion of natural resources are matters of great concern in Bangladesh like
anywhere in the world. Environmental degradation is taking place due to poverty, over
population and lack of awareness about the environment. It is manifested by deforestation,
destruction of wetlands, depletion of soil nutrients etc.
Natural calamities like floods, cyclones and tidal bores also result in severe socio-economic and
environmental damage. DBBL has been continuously creating social awareness to protect the
environment that is essential for present and future generations. With that end in view, DBBL is
regularly advertising in print and electronic media to develop an eco-friendly society for
sustainable and healthy human life.
Economical prospective:
Particulars 2016 2015 Growth
(%)
2014 2013 2012
Result of operation (for the
year
Total revenue
Operating profit
Profit before taxation
Profit after taxation
21,613.3
5,521.8
3,234.0
1,762.6
21,849.0
6,433.9
6,267.3
3,020.3
-1.1%
-14.2%
-48.4%
-41.6%
20,741.8
5,324.4
4,518.8
2,206.6
20,050.6
4,583.6
3,547.0
2,000.8
18,213.1
5,205.6
4,817.1
2,314.1
Financial position (at year
end)
Total assets
Total risk-weighted assets
Total loans and advances
Total deposits
Total import business
Total export business
Total shareholders’ fund
Total capital
Market capitalization
276,844.4
162,165.3
173,397.8
207,234.0
134,768.1
134,166.5
17,660.2
21,249.4
23,340.0
244,057.6
154,548.6
152,270.0
186,765.0
135,047.1
129,954.5
16,754.3
21,137.6
21,520.0
13.4%
4.9%
13.9%
11.0%
-0.2%
3.2%
5.4%
0.5%
8.5%
215,993.5
130,709.5
124,423.0
166,762.3
123,391.9
117,777.3
14,517.4
18,077.9
21,160.0
185,537.4
112,770.7
106,422.8
145,230.1
108,259.3
118,045.2
12,641.7
15,403.4
20,940.0
155,918.6
102,518.8
91,648.9
125,433.1
104,306.1
108,878.6
10,854.5
12,284.0
22,850.0
Page 18 of 36
Particulars 2016 2015 Deviation 2014 2013 2012
Earnings per share
Dividend per share
Cash
Bonus
Net asset value (NAV) per
share
Closing Market price per
share
8.8
3.0
-
88.3
116.7
15.1
4.0
-
83.8
107.6
(6.3)
(1.0)
-
4.5
9.1
11.0
4.0
-
72.6
105.8
10.0
4.0
-
63.2
104.7
11.6
4.0
-
54.3
114.3
Financial ratios (In
Percentage)
Loan deposit ratio
Return on average total
assets
Return on average risk-
weighted assets
Return on average
shareholders’ fund
Ratio of non-performing
loan to total loan
Capital to risk-weighted
asset ratio (Basel III)
Cost-income ratio
83.7%
0.7%
1.1%
10.2%
5.2%
13.1%
65.3%
81.5%
1.3%
2.1%
19.3%
3.7%
13.7%
58.8%
2.1%
-0.6%
-1.0%
-9.1%
1.5%
-0.6%
6.6%
74.6%
1.1%
1.8%
16.2%
4.4%
13.8%
61.6%
73.3%
1.2%
1.9%
17.0%
3.9%
13.7%
63.9%
73.1%
1.7%
2.4%
23.4%
3.0%
12.0%
53.9%
From this information of 2016- total revenue earned 21,613.3m taka that is less than the previous
year. After taxation, profit came out with 1,762.6m taka. That also less than the previous year.
Total asset is 276,844.4m taka. Total capital 21,249.4m taka. Shareholders fund is increasing this
Page 19 of 36
year with 17,660.2m taka. So, economic performance is pretty much better considering with the
previous years.
BRAC BANK LIMITED
Economical Perspective:
Economic Performance
2016 (Balance sheet)
Total assets 268,324,018,065.00
Total liabilities 244,584,117,252.00
Shareholders' equity 22,264,106,438.00
Total liabilities
and shareholders' equity
268,324,018,065.00
Book Value Per Share 31.34
Total assets 268,324,018,065.00
2016 (Income statement)
Net interest income 11,720,902,634.00
Total operating expenses 11,585,059,352.00
Total operating income 21,436,540,744.00
Profit before provision
against loans and advances
9,851,481,392.00
Total provision 2,802,279,405.00
Profit before tax 7,049,201,987.00
Net profit after tax 4,062,139,715.00
Audited EPS 5.72
Cash Flow (2016)
Net cash from operating
activities
9,767,257,632.00
Page 20 of 36
Net cash used in investing
activities
(4,039,511,575.00)
Net Cash used in financing
activities
281,341,044.00
Net increase/(decrease) in
cash and cash equivalents
6,009,087,101.00
Cash & Cash Equivalents at
beginning of the year
41,019,700,403.00
Cash and cash equivalents at
end of the year
46,977,708,909.00
Indirect economic aspects
bKash: bKash Limited, it is a subsidiary of BRAC Bank, started as a joint venture between
BRAC Bank Limited, Bangladesh and Money in Motion LLC, USA. In April 2013, International
Finance Corporation (IFC), a member of the World Bank Group, became an equity partner and
in April 2014, Bill & Melinda Gates Foundation became the investor of the company. The
ultimate objective of bKash is to ensure access to a broader range of financial services for the
people of Bangladesh. It has a special focus to serve the low-income masses of the country to
achieve broader financial inclusion by providing services that are convenient, affordable and
reliable.
More than 70% of the population of Bangladesh lives in rural areas where access to formal
financial services is difficult. Yet these are the people who are in most need of such services,
either for receiving funds from loved ones in distant locations, or to access financial tools to
improve their economic condition. Less than 15% of Bangladeshis are connected to the formal
banking system whereas over 68% have mobile phones. These phones are not merely devices for
talking, but can be used for more useful and sophisticated processing tasks. bKash was conceived
primarily to utilize these mobile devices and the omnipresent telecom networks to extend
financial services in a secure manner to the under-served remote population of Bangladesh.
Market presence
BRAC Bank Limited introduced its journey in November 2015 with new leadership and
enthusiasm of its employees. The ease of processes, talented recruits, enhanced employee
benefits and training to the employees have resulted in a weighty business growth and improved
customer services. The bank has reformed its branch banking model with the starting of
Corporate Branches to provide services to the big corporate customers. The bank has also give
afford on the emerging businesses and middle market customers to enhance big-ticket business
loans outside Dhaka and Chittagong. The bank has opened 10 branches across the country. With
181 Branches, 469 ATMs, 81 CDMs, 448 SME Unit Offices and 229 remittance delivery points,
Page 21 of 36
the bank has got the basic foundation in place for future growth. With its wide connection and
variety with the subsidiary operations like bKash, BRAC Bank has emerged the basic foundation
ready to be the best bank of the country in terms of quality of service, transparency, compliance,
good governance, ethics, etc. In 2016, the bank built the business growth dictation to shift resent
position to the next level. The flight is on the tarmac and is about to take off and spread its wings
to reach greater heights. The potential is unlimited. The journey to be the best bank has just
begun.
Environmental Perspective:
Solarizing SME Unit Offices
BRAC Bank continues to expand its solar power capacity as it has brought new SME Offices
under the renewable energy as part of its commitment to environment. The bank has completed
installation of solar panels in 149 SME Unit Offices as of in 2013. The bank is committed to
bring all 400 SME Unit Offices under solar energy.
Green Banking: Green Banking considers all social and ecological factors with the aim of
protecting the environment and conserving natural resources. BRAC Bank, as an active member
of the financial sector of Bangladesh, has a responsibility to safeguard the environment. BRAC
Bank plays a pivotal role in conserving natural resources; it took several initiatives, such as e-
statements, online banking, online bill payments, e-business, and SMS banking, to encourage
green banking for customers with satisfactory service levels.
BRAC Bank ltd integrates environmental and social obligation into all its business activities with
the belief that success is not only measured by financial results. The Bank has a strong stake in
the society through investments and projects which take its banking role one step further. BRAC
Bank supports its clients to be cautious about environmental issues. Serving the society as part of
bank Environmental and Social obligation by giving stipends to poor students, distributing warm
clothes to winter-hit people and contributing to the different relief fund. BBL is constantly
working towards decreasing consumption of energy (especially electricity, water and gas) at its
branches, removal of use of hazardous substances from its practices and reducing waste
generation. BBL is moving forward and thinking about implementing it more through the
branches, Unit office and also Head office. We contributed in different programs with the desire
to generate more social impact through our activities. It enables us to more effectively steer the
building of expertise and to help people in a more systematic way. BBL focus is on sports, arts
and culture, education, and entrepreneurship and on identifying the links between them. To
continue these activities every year, the Bank keeps aside a substantial amount of money as a
part of Corporate Social Responsibility (CSR) for development of the society. By supporting
these activities, we not only contribute to a sustainable society but also help the long-term
sustainability of our business. Bangladesh Bank has taken steps to inspire green banking in
Bangladesh through the issuance of guidelines on green banking and Environmental Risk
Management (ERM). It is always inspiring banks in lessening paper communications and fitting
Page 22 of 36
solar power system in branches and Unit office and giving refinance to the solar energy, bio-gas
and effluent treatment plant (ETP) sectors at eased interest rates. BBL has always been
committed to the environment and also been active in social activities throughout the year 2016,
and will remain to do so in the future.
Corporate social responsibility: Corporate social responsibility (CSR) is inlaid in the value
system of BRAC Bank Limited. For BRAC Bank, being committed to CSR means giving
statement that the bank is ethically committed towards the society of this country in which it
operates. The establishment of BRAC Bank’s CSR strategy is a crucial component that reflects
the intention for the sustainable development of our society and our stakeholders which means
having policies and procedures in place that integrate social, environmental, ethical, human
rights or consumer concerns into business operations and core strategy – all in close
collaboration with stakeholders. For BRAC Bank, the overall aim for CSR activities is to achieve
a positive impact on society as a whole, while maximizing the creation of shared value for the
owners of the business, its employees, shareholders and stakeholders. Bangladesh Bank CSR
Guideline is the guiding principal in designing our CSR roadmap. BRAC Bank prefers on long-
term programs rather than the short-term ones that have sustainable and lasting impact on the
people and society of the country. At BRAC Bank, employees work with a greater mission. They
are motivated to contribute to the bank’s social initiatives like annual fund raiser marathon,
warm clothes distribution and blood donation. Employees’ passionate involvement in CSR adds
new dimensions to the bank’s CSR portfolio.
Product and services
Customer Service Banking Products of BRAC Bank Limited
BRAC Bank Limited, one of the latest commercial banks started its journey on July 04, 2001. It
is a group of BRAC (Bangladesh Rural Advancement Committee), one of the world’s largest
non-governmental development organizations founded by Fazle Hasan Abed in 1972. It has been
the fastest growing Bank in 2004 and 2005. The Bank operates under a “double bottom line”
agenda where profit and social responsibility go hand in hand as it strives towards a poverty-free,
enlightened Bangladesh.
BRAC Bank Limited, with institutional shareholdings by BRAC, International Finance
Corporation (IFC) and Shore Cap International, has been the fastest growing Bank in Bangladesh
for the last three consecutive years. In the recent past the bank has gone public with price of
shares reaching impressive heights, further showing promising future.
BRAC Bank, a fully operational Commercial Bank, focuses on pursuing unexplored market
niches in the Small and Medium Enterprise Business, which hitherto has remained largely
untapped within the country. In the last five years of operation, the Bank has disbursed over BDT
2200 crore in loans to nearly 50,000 small and medium entrepreneurs in 2007. And this year
Bank’s disbursement plan is BDT 4100 crore. The management of the Bank believes that this
sector of the economy can contribute the most to the rapid generation of employment in
Bangladesh. Since inception in July 2001, the Bank’s footprint has grown to 36 branches, more
Page 23 of 36
than 400 SME unit offices and 38 ATM sites across the country, and the customer base has
expanded to 200,000 deposits and 45,000 advance accounts through 2006.
In 2005, BRAC Bank had a $178 million portfolio consisting of around 21,000 loans with an
average loan size of $8,000. It has around 400 regionally-placed loan processing units offering
services in the heart of rural and urban communities and employs over 700 business loan officers
– around 60% of total staff.
BRAC Bank is one of country’s fastest growing banks. With 155 Branches, SME Service
Centers & SME/Krishi Branches, 14 Apon Shomoy, 322 ATM Booths, 31CDMs, 398 SME Unit
Offices and more than 7,695 (as on May 2014) human resources, BRAC Bank’s operation now
cuts across all segments and services in financial industry. With more than 1.3 Million
Customers, the bank has already proved to be the largest SME financier in just 12 years of its
operation in Bangladesh and continues to broaden its horizon into Retail, Corporate, Foreign
Remittance and other arenas of banking. In the year: 2010, BRAC Bank has been recognized as
Asia‟s most Sustainable Bank in Emerging Markets by the Financial Times and IFC.
Recently BRAC Bank has achieved the International award for “Excellence in Retail Financial
Services”.
BRAC Bank has also been recognized as “The Best Managed Bank” in Bangladesh by The
Asian Banker. The Asian Banker Leadership Achievement Award is widely acknowledged by
the financial services industry as the highest possible accolade available to professionals in the
industry as recognized in the Asia Pacific and Gulf regions today. Our MD & CEO of BRAC
Bank Limited, Mr. Syed Mahbubur Rahman became the winner of The Asian Banker CEO
Leadership Achievement Award for Bangladesh for achievement in the period 2011-2013.
BRAC bank Limited, with institutional shareholding by BRAC, International Finance
Corporation (IFC) and ShoreCap Exchange, has been the fastest growing bank for last several
years.
Sustainability
Dimension
Targeted Key
Stakeholders
Sustainable Business
Objectives
How BRAC bank
addresses this
Economic Shareholders Wealth maximization
by declaring sound
returns annually
(1) Being focused,
planning and
identifying
opportunities
(2) Continuing to
uphold sound
governance
practices
(3) Managing risk
effectively
(4) Reinforcing
Page 24 of 36
internal control
and
compliance
Customers (1) Provide quality
product/ service
meeting their
absolute needs
(2) Managing the
operations carefully
and with
responsibility so as
to protect customer
interest especially of
depositors
(1) Reaching out to
customers’ door steps
by opening more
branches and SME
centers ●
(2) Molding existing
branches/ unit offices to
cater to diversified
customer requirements
(3) Continuously
innovating new
products and
operational process for
the betterment of
customers
Supplier/Service
providers
Adhere to proper
procurement
regulations while
maintaining a good
business relationship
with the service
providers
Following internal
procurement policy and
upgrading the policy
regularly to ensure
strong control and fair
treatment to suppliers
Page 25 of 36
Social Regulators Ensure compliance
with all regulatory
guidelines and
directives
● Following processes,
practices and controls to
ensure compliance with
applicable rules and
regulations imposed by
local and international
laws and regulations.
Employees (1)Continuously
encouraging
employees and
working towards
creating a healthy,
ethical and
supportive work
environment
(2) Nurturing human
capital
Engaging employees in
activities and sports
other than business as
usual for example Dour
arranged by BRAC
bank
Local Communities (1) ● Adding
value to the
society
(2) Conducting
business
without
causing
disruptions
in the society
Adding value to the
society by being a good,
responsible and
transparent corporate
citizen
Page 26 of 36
Environmental Environmentally
interested groups/
non-government
organizations
Conducting business
without harming the
environment
(1) implementing green
banking practices and
ensuring compliance
through Green reporting
to Bangladesh bank
(2) Giving priority on
energy consumptions to
reduce wastage
Stakeholders Engaged Engagement Process Key Issues raised by
Stakeholders
Regulators
(1) One-on-one
meetings
(2) All local
regulations
(3) Circular issued by
Bangladesh Bank on
Green banking and
CSR
(1) Relationship
building
(2) Offering support &
Compliance
Management Discussions (1) Corporate
governance, ethics and
compliance
(2) Anti-corruption
measures implemented
by the organizations
(3) Superior customer
experience through
continuous
improvement
Page 27 of 36
Employees Discussions (1) Transport facilities
(2) Career growth and
development
opportunities
Eastern bank limited
Social prospective:
The world is changing at an ever-increasing pace. This change is putting pressure on resources,
and success in the labor market is also increasingly dependent on knowledge and skills. To cope
up with the ever-transforming landscape of business and finance, new thinking and new business
models are needed to overcome barriers to prosperity. As a corporate citizen, Eastern Bank has
been working for a better future since 1992 to support the drivers of prosperity for individuals,
communities, and economies. We believe that our responsibility extends beyond our core
business to the society in which we operate. For us investing in today is building for tomorrow.
Our future is our society. Therefore, investing in the society in which we operate in is basically
investing in our own future.
EDUCATION FOR SOCIAL DEVELOPMENT
The UN describes education as key to social and economic development, and has put educational
progress at the center of its Sustainable Development Goals (SDGs). In emerging economies,
access to education has the potential to raise those at the bottom of the economic pyramid out of
poverty. We at EBL focus on tertiary level of education because we believe that it is where youth
are prepared for entering the job market. For the economic development our society needs
skilled workforce and people who embrace critical thinking. Education is also crucial to social
cohesion too, because it enables people from a disadvantaged background to earn an income that
can provide a better quality of life and inspire future generations. As a responsive corporate
citizen, we have anchored our CSR initiatives on education. Our initiative is based on two
pillars: strengthening youth confidence by raising aspirations and providing pathways to
education and employment opportunities. To reach out to meritorious and disadvantaged students
of the University of Dhaka, we began a fruitful partnership with Dhaka University Alumni
Association (DUAA) in 2007. We are offering a minimum of four scholarships to all 74
departments of University of Dhaka helping the meritorious but disadvantaged young people to
pursue higher education and help them grow as skilled workforce. In 2016, we more than
doubled the amount to BDT 4.5 million, but decided to provide the scholarship to only 150
students to have a greater impact on their lives. The actual event took place on 26 January, 2017.
The scholarship presentation was held at the Senate Bhaban auditorium of the University of
Page 28 of 36
Dhaka attended by Finance Minister Abul Maal Abdul Muhith as chief guest and Professor
AAMS Arefin Siddique, Vice-Chancellor of University of Dhaka as special guest. Deputy
Governor of Bangladesh Bank SK Sur Chowdhury was present as guest speaker of the program.
They believe that every small ‘GREEN’ step taken today would go a long way in building a
greener future. As an environment responsive bank we initiated Go Green campaign in our Bank.
After reducing the use of electricity and paper at the office, EBL is now gearing up for carbon
trading to show its commitment to environment-friendly funding. EBL is the first bank to claim
refinance from the central bank for carbon credits. Some of our branches and ATM’s of the bank
are now run on solar power. The Bank also ensures that customers having production facilities
susceptible to damage environment has due environmental clearance certificate from the
concerned ministry while granting or renewing credit facilities. EBL is the first bank in
Bangladesh to offer Sustainable Energy Finance loan product with assistance from the South
Asia Enterprise Development Facility (SEDF), managed by IFC in partnership with the UK
Department for International Development and the Norwegian Agency for Development
Cooperation to help companies implement energy-saving measures and boosting the
competitiveness of private enterprises
EMPOWERING WOMEN
It is now globally accepted that empowering women facilitates economic growth. We are a great
believer of women empowerment. We have special products for women entrepreneurs at special
discounted loan pricing to provide growth support. Women clients can avail EBL Mukti loan up
to BDT 25 Lac without any collateral, up-to BDT 50 lac with collateral. EBL not only provides
finance but also guides women clients on various business issues such as financial record
keeping/accounting, sales routing through bank account, Trade License, taxation, marketing,
insurance etc. As a part of CSR, we donated 10 computers among Women Entrepreneurs and 10
‘Duranta Angellena Ladies Bicycle’ for North Area Poor School girls in 2016.
SUSTAINIBILITY REPORT
EBL’s sustainability ethos is one that is deeply embedded in the overall business strategy and
therefore intrinsic to the way in which the Bank conducts its business. Sustainability is at the
very core of the Bank’s corporate strategy. By integrating social and environmental
responsibility into core business processes and stakeholder management, the Bank recognizes its
ability to achieve the ultimate goal of creating both social and corporate value. We are
committed to serve all strata of society and through careful customer segmentation that provide
financial access and services across the continuum of socio-demographic groups. We always
believe that growth should be both inclusive and environmentally sound to reduce poverty and
build shared prosperity for our society to continue to meet up the needs of future generations. We
are working towards building a solid business model capable of generating stable revenue,
delighted customers, disciplined use of capital, rationalization of cost, prudent risk management,
and strength of brand to become sustainable corporate house. Being sustainable also means
Page 29 of 36
taking responsible decisions in context of ethical, social and environmental issues as well as long
term welfare of the community.
ENVIRONMENTAL ASPECT:
TO achieve long-term sustainable development, we must responsibly manage environmental and
social (e & s) risks. Environmental risk means the risk of causing pollution or destruction of the
natural environment (land, water, air, natural habitats, animals and plant species) through either
accidental or deliberate actions. In 2013, we introduced certain procedures and templates to
assess our e & s risk. We recognize that our primary impact on the natural environment is
through our relationship with our customers and the lending decisions we take. Therefore:
All our lending proposals are factored against e & s risks where appropriate.
All lending proposals are taking into account of local laws and regulations and
internationally acceptable environmental and social standards where these are more
stringent.
The risks associated with both environmental and social issues are being properly
recognized, evaluated and where appropriate mitigated.
The Businesses ensure that appropriate procedures are designed to meet these
policy requirements e.g. project finance proposals are assessed in accordance with the
IFC performance Standard.
EBL is committed to minimize the adverse impact of its operations on the environment. In 2016,
we reduced office paper use by 6 percent per full-time employee. We remain broadly on track to
meet our respective committed targets
ECONOMIC ASPECT:
Employee Remuneration:
BDT 2,821 million in staff costs …...EBL has 2,671 employees; 52% are with EBL for less
than 5 years, 31% are for 5 > 10 years, 7.57% are for 10 > 15 years and 9.21% are for over 15
years.
Loans granted (net):
Page 30 of 36
BDT 22,750.2 million in loans awarded at year-end………………The Bank has also financed a
total of BDT 22,750.2 million Small & Medium businesses. EBL is a market leader when it
comes to financing renewable energy projects
Shareholders:
BDT1,757 million in shareholder return…………. Distribute 20 % cash dividend and 5% stock
dividend.
Taxes withheld and paid:
BDT 2,225.99 million in taxes and other levies withheld and paid……........EBL contributes
both economically and socially to the countries in which it operates by paying all its withholding
indirect taxes from third parties
Social investment in the community:
BDT 31.94 million in social investment the community…………. BDT 31.94 million in
community support program. 14 MFI’s are linked with EBL to mobilize agricultural loan
FINANCIAL REVIEW
Apart from being one of the most regulated sectors, banks in Bangladesh are affected by a range
of factors: regulations, overall macro-economic condition, monetary policy stance of central
bank, business environment, legal framework etc. Political as well as macro-economic stability
helped the country in achieving 7% plus GDP growth for the first time in fiscal year (FY) 2016.
Industry played the primary role followed by the service sector to contribute higher growth. Low
petroleum prices in the global market helped inflation rates to stay low since Bangladesh spends
a significant amount on petroleum products. Export earnings increased at a higher rate than
imports; in other words, export-GDP ratio increased but import-GDP ratio declined in FY2016.
Key Financial highlights
Indicators 2016 2015 Growth
FX products sold to corporate customers USD 568.52
million
USD 431.15
million
↑31.86%
Total Exchange gain BDT 624.88
million
BDT 850.63
million
↓26.53%
Gain from govt. securities (Net off trading and
revaluation loss)
BDT 812.61
Million
BDT 577.85
million
↑40.62%
Page 31 of 36
Higher growth in RMG export also contributed to this. Despite visible signs of growth and
improvement in macro economy, the banking sector continued to display its weaknesses.
Lukewarm private sector credit demand despite single digit lending rate, rising NPL, falling
profitability, stricter regulations on ALM practices, and certain governance issues continue to
impact overall health of the banking industry. Government borrowing through savings
certificates at a much higher rate is also crowding out banks’ opportunity to invest in treasury
securities in absence of vibrant credit demand. While the banking sector is struggling with many
odds, new challenges continue to appear in new forms. Cyber-crime is one such element that
emerged as a new threat for the banks in Bangladesh in 2016. We continued to transform
challenges into opportunities and grew sustainably. We are the first bank in the country to
achieve a long-term rating Ba3 by Moody’s, one of the top rating agencies of the world. From
the financial point of view, EBL made the highest profit after tax so far (BDT 2,656 million with
20% growth) in 2016. Details are explained below:
OPERATING INCOME (+ 16%)
Our core banking results showed a healthy sign of turnaround in 2016. Despite negative growth
in investment income and Commission, exchange and brokerage income (both by 7%), an
impressive growth in net interest income or NII (56%) resulted a double digit operating income
growth (+16%). Share of NII in total operating income also increased from 36% in 2015 to 48%
in 2016. Operating income mix for 2016 and 2015 is compared below:
OPERATING INCOME MIX (%) 2016
52% 48%
NET INTEREST INCOME 48%
NON-INTEREST INCOME 52%
INTEREST INCOME (+2%)
Bank’s interest income, mostly from loans, increased by 2% (BDT 207 million) mainly for
following reasons:
Page 32 of 36
Although loans and advances increased by 17% to BDT 152,084 million at year-
end 2016, growth was slower during first half (H1) of 2016 but had a positive turnaround
in the second half (H2) pulling down average loan balances.
FCY loan which is mostly low yielding and occupies 15% of total loan (BDT
22,564 million) saw a significant growth (27%) during the year.
Weighted average yield on loans decreased to 9.98% in December 2016 as
compared to 11.29% in December 2015 mainly due to stiff competition.
INTEREST EXPENSE ( -18%)
Bank’s interest expense, mostly on deposits and borrowing, decreased by 18%
(BDT 1,777 million) mainly for following reasons
Although deposit increased by 10% to BDT 140,284 million at year-end
2016, overall deposit growth was negative during H1 of 2016 and positive but
slower in H2, 2016 pulling down average deposit balances heavily.
Greater mobilization of low cost deposit (current and savings deposit
increased by 15% to BDT 55,086 million in 2016) and a gradual rate cut by
ALCO during H1, 2016. As a result, weighted average cost of deposit reached
4.87% in December 2016 which was 6.12% same point previous year.
SOUTHEAST BANK LIMITED
Economical Perspective:
Economic Performance
From the annual report of 2016- total revenue earned 5,290,597,989.00 taka that is greater than
the previous year. After taxation, profit came out with 2,435,073,598.00 taka. That also great
than the previous year. Total asset is 291,798,010,079.00 taka. Total capital 9,169,501,760.00
taka. Shareholders fund is increasing this year with 26,523,558,664.00 taka. So, economic
performance is pretty much better considering with the previous years.
Market Presence
Market value added statement shows the difference between the market value of the bank and the
capital contributed by shareholders i.e. book value of equity. During the year 2016, total market
Page 33 of 36
value of the bank was Tk. 15,774.55 million and total book value of equity is Tk. 19,387.72
million i.e. addition of market value was Tk. (3,615.00) million.
Indirect Economic Aspects
Economic growth is getting high year by year. The income is much sound but comparing with
other years it is not that much well profitable. The rate of female labor force participation are the
other strategies bound to yield good growth dividend over the medium term.
Procurements Practices
To conduct foreign trade of a country, bank plays an important role; usually this duty is played
by commercial banks. As a commercial bank, Southeast Bank Limited (SEBL) also engaged in
the dealing of foreign trade in Bangladesh. Foreign trade operations play a significant role in the
overall business of SEBL in order to strengthen its position. SEBL has further consolidated its
relationship with the existing network of international correspondents.
Environmental Category:
Materials
Like other commercial banks South East Bank performs maximum traditional banking business
including introduction of a wide range of caving and credit products, retail banking, Mobile
Banking and other support of modern technology and professional management, and they also
emphasize its function in export and import trade handing and financing of export. They help to
provide information of capital and reduces in balance in the balance of payment in the country.
Energy
The Southeast bank –Financial Express-policy Research Institute Green Award Trust is going to
recognize individual’s and organization’s by introducing green awards for their significant
contribution towards making a difference in promoting environmentally sustainable
development.
Biodiversity
South East is a known global hotspot of biodiversity and endemism, yet the region is also one of
the best biodiversity. It is regional biodiversity and priority actions to protect South
East Biodiversity in the future is discussed.
Products and Services
They set their product and service by consideration of nature and needs of the customers and
process of updating their products and services. Their offering products can be viewed in the
website of www.southeast.com.
Page 34 of 36
Compliance
Southeast Bank Limited has registered with Internal Revenue Service (IRS), USA as a Foreign
Financial Institution (FFI) under IGA Model-II for the compliance of Foreign Account
Tax Compliance Act (FATCA). All accounts maintained with us are subject to FATCA due-
diligence for ensuring best compliance.
Supplier Environmental Assessment
Capital is the primary resource on any bank and there are four major suppliers of capital in the
industry. 1. Customer deposits. 2. Mortgages and loans. 3. mortgage-backed securities. 4. Loans
from other financial institutions. By utilizing these four major suppliers, the bank can be sure
that they have the necessary resources required to service their customers' borrowing needs while
maintaining enough capital to meet withdrawal expectations. The power of the suppliers is
largely based on the market, their power is often considered to fluctuate between medium to high
Social Perspective:
Labor Practice and Decent Work
Human resource are best asset in the bank. Accordingly, how human resource is recruited,
trained, developed & motivated has far reaching implication on long-term sustainable growth of
the Bank. Perspectives from the developing world the organization's work on labor standards by
reinvigorating international. There are many opponents of international labor standards that
south-east bank follow.
Society:
Southeast Bank Limited was established as a third-generation private sector bank of Bangladesh.
Till now it ... Southeast Bank presents common deposit accounts like Savings and Current for
individual customers. In addition, this bank is planning to build up a hospital and schools for low
income people of the society. In the year 2001 its authorized capital was BDT 500 million and in
2010 that grew up to BDT 10,000 million. The Bank’s paid up capital reached to BDT 6930
million from BDT 363 million in 2001.
Product Responsibility
Southeast Bank Limited is deeply committed to providing customers with banking service that is
simple to understand and delivered in a responsible manner by their people in accordance with
the highest standards of service and integrity.
Page 35 of 36
4. Findings
By analyzing the integrated reporting of the banks economic, social, environmental, we find out
that IFIC bank have enough elements like environmental economic social etc. They play an
important role in working with other companies, government and institutions to address key
social and economic challenges. IFIC Bank undertook the following activities to address the
requirement of people for making important contributions to the society. EBL also keep their
reputation by doing good.
They believe that every small ‘GREEN’ step taken today would go a long way in building a
greener future. As an environment responsive bank, they initiated Go Green campaign in our
Bank. After reducing the use of electricity and paper at the office, EBL is now gearing up for
carbon trading to show its commitment to environment-friendly funding. EBL is the first bank to
claim refinance from the central bank for carbon credits. Some of our branches and ATM’s of
the bank are now run on solar power. The Bank also ensures that customers having production
facilities susceptible to damage environment has due environmental clearance certificate from
the concerned ministry while granting or renewing credit facilities. And South-East Bank
maximum traditional banking business including introduction of a wide range of Saving and
credit products, retail banking, Mobile Banking and other support of modern technology and
professional management, and they also emphasize its function in export and import trade
handing and financing of export. They set their product and service by consideration of nature
and needs of the customers and process of updating their products and services. In BRAC
BANK there has some valuable economic aspects like BKASH. There has also Green Banking
considers all social and ecological factors with the aim of protecting the environment and
conserving natural resources. BRAC Bank, as an active member of the financial sector of
Bangladesh, has a responsibility to safeguard the environment. And also, Dutch Bangla bank is
the only bank which pioneered Mobile Banking in Bangladesh. It was the first bank to offer
banking facilities through a wide range of mobile phones. Rocket is a Banking process without
bank branch which provides financial services to unbanked communities efficiently and at
affordable cost. To provide banking and financial services, such as cash-in, cash out, merchant
payment, utility payment, salary disbursement, foreign remittance, government allowance
disbursement, ATM money withdrawal through mobile technology devices, i.e. Mobile Phone, is
called Rocket.
5. Conclusion/recommendation
All the banks should increase skilled human resources to do its financial activities more
efficiently. So, that, many of the employees do not have to do extra work loads and works late
hours without any overtime. They should introduce their different type of products such as
deposit scheme, different type of loan facilities, to the customer so that they can identify this.
The Bank should introduce more innovative and modern customer services to better survive in
Page 36 of 36
the competition. The Bank should recruit experienced, efficient and knowledgeable workforce as
it offers attractive compensation package and good working environment. DBBL should
introduce more innovative modern product and services for their product line because customer
want more banking product and services such as- credit card service, smooth and fast internet
banking services, flexible banking time. However, integrating reporting in Bangladesh gives us
different knowledge the situation of different places, organization etc. so that we can identify
their inside and outside impact.

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Report of Banking Company

  • 1. 12/12/2017 Submitted To: Niaz Mohammad Assistant Professor, Department of Accounting Faculty of Business Administration American International University-Bangladesh IntegratedReporting Practice in Bangladesh Submitted By: Group Number 8 SAHA, MRIDUL 16-31558-1 SAHA, SOJIB 16-31132-1 SOHEL, MD. SAHIDUL ISLAM SARKAR 16-31668-1 HOSSAIN, SUMAIYA 16-31596-1 ISALAM, SAIFUL 16-31344-1
  • 2. Page 1 of 36 Letter of Transmittal December 13, 2017 To Niaz Mohammad Assistant Professor, Department of Accounting Faculty of Business Administration American International University- Bangladesh (AIUB) Subject: Report submission. Dear Sir, With due respect we would like to submit the report on “Integrated Report Practice in Bangladesh”. This was the topic of our intermediate accounting course. We would like to say that this report was prepared by us under the supervision of our course supervisor. We believe that this project has given us an opportunity to enrich both of our knowledge and experience. We made our best effort to fulfill the objective of the report and believe that it will meet your expectation. In preparing this report we have tried utmost to include all the relevant information and describe to make the report comprehensive as well as workable one. We, therefore, hope that you will enjoy reviewing this report. Thanking You, Sincerely yours, SAHA, MRIDUL ______________ Group No: 08 Group Members
  • 3. Page 2 of 36 EXECUTIVE SUMMARY Integrated Reporting is a broad-based framework for business and investment decisions that are long term, inclusive and with purpose basically, our report is based on the social, Environmental, Economic condition of 5 banks like IFIC, DBBL, SOUTHEAST BANK, EBL and BRAC BANK. Mainly, we focused on just 3 matters of 5 banks. These banks are doing well in this separate 3 sectors. In this part we actually include the reason of the report and significance of the report. Moreover, why the integrated reporting is necessary for the annual report of a company it’s also mentioned here. A primary objective of the report is to identify the integrated reporting practices in Bangladesh on banking sectors and the secondary objective of our report is to identify the banks social condition, Environmental condition and finally the Economic condition. We have faced some limitations which are, in a short period of time of few months it is so difficult to give sufficient a good report. Therefore, we are unable to find every detail of these bank due to lack of our knowledge and time phase. This part includes the Economic, Environmental and corporate social responsibilities of Standard chartered bank, City bank, UCB, National bank and BRAC bank. Elaborately which bank is doing which type of social activity, what they do for environment, what is their contribution towards the economic growth of Bangladesh etc. is clearly denote here?
  • 4. Page 3 of 36 Table of Contents 1. Introduction................................................................................................................................4 1.1. Rationale.................................................................................................................................4 1.2. Objectives...............................................................................................................................5 1.2.1. Primary Objective:............................................................................................................5 1.2.2. Secondary Objective:........................................................................................................5 1.3. Limitation................................................................................................................................5 2. Background of the Company........................................................................................................6 Dutch Bangla bank .........................................................................................................................6 IFIC BANK.......................................................................................................................................6 BRAC BANK....................................................................................................................................6 Eastern bank Limited......................................................................................................................7 SOUTH-EAST BANK.........................................................................................................................7 3. Analysis......................................................................................................................................8 IFIC bank limited............................................................................................................................8 Dutch Bangla bank limited............................................................................................................15 BRAC BANK LIMITED.....................................................................................................................19 Eastern bank limited....................................................................................................................27 SOUTHEAST BANK LIMITED...........................................................................................................32 4. Findings....................................................................................................................................35 5. Conclusion/recommendation.....................................................................................................35
  • 5. Page 4 of 36 1.Introduction An integrated report is a concise communication about how an organization's strategy, governance, performance and prospects lead to the creation of value over the short, medium and long term. Integrated reporting requires thinking about value beyond financial terms – a long overdue development given that around 80% of the value of company is typically in intangible assets. Building strong relationships with stakeholders, building a loyal customer base, developing intellectual capital and managing environmental risks, etc., tend to fall off the radar when corporate execs think short term. But they are critical to long term success. Integrated reporting keeps the focus on long term strategy and integrated reports are forward looking documents covering strategy, the context in which it will delivered and how the company has, and will, create value for providers of capital and others in the short, medium and long term. The International Framework recognizes that long term success depends, amongst other things, on sound management, relationships, a satisfied work force and the availability of natural resources. Integrated reporting system has been created to enhance accountability, stewardship and trust as well as to harness the information flow and transparency of business that technology has brought to the modern world. Providing investors with the information they need to make more effective capital allocation decisions will facilitate better long-term investment returns. 1.1. Rationale Integrated report has been created for any organization that wants to embrace integrated thinking and progress their corporate reporting. Businesses have reported breakthroughs in understanding value creation, greater collaboration within their teams, more informed decision making and positive impacts on stakeholder relations. For organizations or stakeholders interested in real world examples and practical advice about the journey towards integrated report, networks have been established to share experiences and learning. From Bangladeshi perspective, a great number of companies now a day are using Integrated Reporting system perfectly. The investors, who invest for any company can get the exact information how much risk they need to take, how much profit they will get- all the specific information they get correctly. So, investors are getting more profitable by investing money in the company. The importance of integrated report system is incredible. In an Integrated report, all the exact information is given like how much capital they have, how much they can use resources, how much expense will occur- everything can be got by this report. So, the annual report of a company changes for this report. This reporting system has a great impact on final report of a company whether it is using in globally or domestically. So, the implementation of integrated reporting likely to change annual reports of Bangladeshi companies.
  • 6. Page 5 of 36 1.2. Objectives The objective of the report is to know the significance of Integrated Report for banking sectors in Bangladesh. There are two types of objectives for any report one is primary objective and another one is Secondary objective. These objectives are given below for this report. 1.2.1. Primary Objective: To find out how the Integrated Reports help the banks in economic, social and environmental aspects of business. 1.2.2. Secondary Objective: Recognize the variety between the banks and how it helps to make the banks growth rate high by using integrated report. 1.3. Limitation i. Complexity. ii. Lack of clarity. iii. Lack of conviction that IR will actually achieve its goals were all apparent. iv. Lack of consensus in terms of what exactly IR will look like. v. Lack of accepted standards.
  • 7. Page 6 of 36 2. Background of the Company Dutch Bangla bank Dutch-Bangla Bank started operation is Bangladesh's first joint venture bank. The bank was an effort by local shareholders spearheaded by M Salahuddin Ahmed (founder chairman) and the Dutch company FMO. Dutch Bangla Bank was the first bank in Bangladesh to be fully automated. The Electronic- Banking Division was established in 2002 to undertake rapid automation and bring modern banking services into this field. Full automation was completed in 2003 and hereby introduced plastic money to the Bangladeshi masses. Dutch Bangla Bank also operates the nation's largest ATM fleet and in the process drastically cut consumer costs and fees by 80%. Dutch Bangla Bank had pursued the mass automation in Banking as a CSR activity and never intended profitability from this sector. As a result, it now provides unrivaled banking technology offerings to all its customers. Because of this mindset, most local banks have joined Dutch Bangla Bank banking infrastructure instead of pursuing their own. Even with a history of hefty technological investments and an even larger donations, consumer and investor confidence has never waned. Dutch-Bangla Bank stock set the record for the highest share price in the Dhaka Stock Exchange in 2008. IFIC BANK IFIC Bank came in to existence in 1976 as a joint venture between the Government of Bangladesh and sponsors in the private sector with the objective of working as a finance company within the country and setting up joint venture banks/financial Institutions abroad. At the time of opening them authorize capital was tk. 20 crore and paid up capital tk. 10 crore. IFIC commenced its operation on February 28, 1977 with a Subscribed capital of Tk.5 core, contributed by leading private sector entrepreneurs in the country. Earlier it was an investment company but later on this Company has transformed into banking company In June 13, 1983 and started activities from June 24, 1983 through Its Motijheel Branch. At the very beginning the 60 percent share are owned by private entrepreneur and 40 percent are owned by Govt. BRAC BANK BRAC Bank started its journey in 2001 and in just 15 years proved to be country's fastest growing bank. Today, the bank has 176 Branches, over 500 ATMs and 448 SME Unit offices across the country. It has disbursed over BDT 30,000 Crore of SME loan and has over 1,500,000 individual customers who access online banking facilities. BRAC Bank Limited has received ICAB National Award for Best Published Accounts and Reports 2010 as joint third position
  • 8. Page 7 of 36 under banking category. This bank also got award the Sustainable Bank of the Year 2010 at the FT Sustainable Banking Awards 2010. BRAC Bank also received the prestigious Business Award styled DHL-Daily Star Bangladesh Business Awards 2008 as 'Best Financial Institution of the Year' for its innovation in products, services, financial performance, company management and contribution to Bangladesh's development. Eastern bank Limited It was established in 1992, as a public limited company with limited liability under the bank company’s act of 1991. Prior to 1992 EBL operated as BCCI Bank Ltd, which transformed into Eastern Bank Limited. the bank provide products and services in retail banking, corporate finance, asset management, equity brokerage and security. With already successful operation in Hong Kong, a foothold in Myanmar, and windows soon to be opening in Guangzhou, China and Kolkata and Guwahati in India, we are widening our banking horizon to become a regional bank. We have been awarded with the Best Retail Bank in Bangladesh accolade for the last five consecutive years since 2013. In 2016 the jury of Euro money Awards for Excellence conferred the Best Bank in Bangladesh for its professionalism, prudence, and growth. We have in our silver jubilee year also won all major national and international awards including Best Corporate and Investment Bank accolade from Asia money and Best Bank in Bangladesh by Finance Asia. SOUTH-EAST BANK Southeast Bank Limited was established on March 12, 1995 with a dream and a vision to become a pioneer banking institution of the country and contribute significantly to the growth of the national economy. The Southeast Bank received its Banking License from the Bangladesh Bank on March 23, 1995. Southeast Bank takes pride for bringing women into the banking profession in a significant number for gender equality. At present, 18.14% of SEBL's employees are women. The Bank maintained a capital adequacy ratio at 11.46 percent as on 31 December 2011 against requirement of 10 percent set by Bangladesh Bank. Southeast Bank Ltd. made operating profits worth Tk. 5.50 billion in 2012 against Tk. 6.05 billion in 2011.
  • 9. Page 8 of 36 3. Analysis IFIC bank limited Economical Perspective: Economic Performance Particulars 2016 2015 2014 2013 2012 Financial Position Matrix Authorized capital 20,000 20,000 20,000 20,000 5,350 Paid-up capital 5,638 5,034 4,377 3,807 3,460 Shareholders’ equity 12,840 11,654 10,628 9,098 7,753 Deposits 160,155 146,820 129,746 110,464 92,433 Borrowings 5,827 7,201 5,621 3,493 874 Total liabilities 184,210 166,680 145,711 122,919 106,975 Loans and advances 137,118 123,269 102,282 84,110 77,160 Investments 25,205 28,498 22,845 21,171 15,671 Fixed assets 3,488 3,230 2,929 2,383 2,342 Interest earning assets 166,861 151,499 132,838 109,474 94,235 Non-interest earning assets 30,190 26,835 23,500 22,588 20,494 Total assets 197,051 178,334 156,339 132,062 114,729 Total off-balance sheet items 52,602 47,779 47,824 42,304 36,502 Financial Performance Matrix Interest income 12,483 12,653 11,858 11,111 10,443 Interest expenses 8,108 8,907 8,467 8,494 7,637 Net interest income (NII) 4,375 3,746 3,392 2,617 2,806 Non-interest income 4,167 4,291 4,204 3,911 3,372 Administrative expenses 5,123 4,391 4,423 3,581 3,068 Investment income 2,100 2,375 2,377 2,170 1,814
  • 10. Page 9 of 36 Operating profit 3,420 3,646 3,173 2,948 3,110 Provision for loans and assets 1,336 2,031 496 240 1,720 Profit before tax 2,084 1,615 2,677 2,708 1,390 Provision for Taxation 870 728 1,132 1,362 285 Profit after tax 1,214 887 1,545 1,346 1,105 Trade Business Matrix Foreign Exchange Business 208,672 205,924 193,982 183,791 179,162 Import 92,927 87,307 85,326 84,899 80,710 Export 94,410 96,080 89,894 83,118 84,147 Remittance 21,335 22,537 18,762 15,774 14,305 Capital Measure Matrix (under Basel-II) Risk weighted assets (RWA) 150,523 117,314 111,574 92,915 77,799 Common Equity Tier 1 Capital 11,609 10,508 9,695 8,324 6,738 Admissible Tier-2 Capital 5,318 1,305 1,613 1,307 1,185 Total Regulatory Capital 16,928 11,813 11,308 9,631 7,923 Common Equity Tier 1 to RWA 7.71% 8.96% 8.69% 8.96% 8.66% Tier 2 Capital to RWA 3.53% 1.11% 1.45% 1.41% 1.52% Credit Quality Matrix Non-performing/classified loans (NPLs) 7,251 7,962 5061 3,168 4,096 Specific Provision for classified loans 2,355 2,700 1966 1,620 2,210 Particulars 2016 2015 2014 2013 2012 NPLs to total loans and advances 5.29% 6.46% 4.95% 3.77% 5.31% Share Information Matrix Number of shares outstanding 563.82 503.41 437.75 380.65 346.05 Market price per share 20.9 21.20 26.10 34.30 36.20 Operating profit per share 6.07 7.24 7.25 7.74 8.99 Earnings per share 2.15 1.57 3.07 3.07 2.90
  • 11. Page 10 of 36 Dividend – stock 12.00% 12.00% 15.00% 15.00% 10.00% Effective dividend ratio 12.68% 12.84% 16.04% 15.72% 10.00% Dividend coverage ratio (times) 1.79 1.47 2.35 2.36 3.19 Market capitalization 11,784 10,672 11,425 13,056 12,527 Net asset value (NAV) per share 22.77 23.15 24.28 24.02 22.41 Price earnings ratio (times) 9.71 13.48 8.51 11.16 12.48 Profitability Ratio (%) Return on average assets (ROA) 0.65% 0.53% 1.07% 1.09% 1.07% Return on average equity (ROE) 9.91% 7.96% 15.66% 15.98% 15.43% Loans and advances to deposits ratio/LD Ratio 85.62% 83.96% 78.83% 76.14% 83.48% Gross profit ratio 51.31% 47.43% 47.29% 43.46% 44.72% Operating profit per employee 1.35 1.46 1.26 1.15 1.28 Liquidity Ratio (%) Equity to debt ratio 53.19% 57.54% 46.20% 25.92% 16.02% Cash reserve ratio (CRR) maintained 6.56% 6.44% 6.58% 6.00% 6.15% Other information (Figure in Number) Number of deposit account 760,634 667,785 544,198 389,592 387,150 Number of loan account 27,968 34,414 33,056 29,315 22,981 Average deposit 153,487 138,283 120,105 101,449 82,770 Average borrowings 6,514 6,411 4,557 2,184 1,147 Average loans & advances 130,193 112,775 93,196 80,635 70,901 Average total assets 187,692 167,336 144,201 123,396 103,135 Average earning assets 159,180 142,168 121,156 101,855 86,455 Average equity 12,247 11,141 9,863 8,426 7,161 Deposit of the Bank stood at BDT 160,155 million in 2016 against BDT 146,820 million in 2015, representing a growth of 9.08%. Loans and Advances increased to BDT 137,118 million in 2016 from BDT 123,269 million in 2015, posting a growth of 11.24%.
  • 12. Page 11 of 36 Import of the Bank was BDT 92,927 million in 2016 having 6.44% growth while Export of the Bank was BDT 94,410 million in 2016 having 1.74% decline. Total Remittance was BDT 21,335 million in 2016 having a fall of 5.34%. However, overall Foreign Exchange Business grew by 1.33% from BDT 205,924 million in 2015 to BDT 208,672 million in 2016. Net Interest Income increased by 16.79% from BDT 3,746 million in 2015 to BDT 4,375 million in 2016 as well as Net Profit after Tax increased to BDT 1,214 million in 2016 from BDT 887 million in 2015, representing a growth of 36.88%. NPL ratio of the Bank decreased to 5.29% in 2016 from 6.46% in 2015. Asset size of the Bank stood at BDT 197 million in 2016 against BDT 178 million in 2015. in addition to traditional industries, are providing financial facilities to RMG, Textiles, Power, Telecommunications, Packaging, Edible Oil Refinery, Healthcare, Renewable Energy, Hotel & Tourism, Construction, Pharmaceuticals, Steel, Ship Building, Trade & Commerce, Agri-Business (Poultry, Food Processing) sector etc. At the end of 2016, total Shareholders’ Equity stood at BDT 12,840 million, which is 10.18% higher than that of 2015. Social Perspective: Society 1. The Bank has donated for establishing PROYASH School at Rangpur under the initiative of Bangladesh Army. 2. Students of the University of Dhaka receives stipend from IFIC Bank Trust Fund. The fund was further enriched in 2016. 3. The Bank Donated Fund to Biswa Shahitya Kendra to promote educational activities. 4. IFIC made significant contribution by way of donation to Bangladesh Shooting Sports Federation. 5. The winners of IFIC Bank Shahitto Purosker-2014 received their Prizes from IFIC Bank. 6. The Bank distributed blankets among the distressed people in different districts.
  • 13. Page 12 of 36 7. IFIC Bank provided blankets to Prime Minister’s Relief Fund and also distributed blankets among poor people in different parts of the country through bank branches. The Bank also made donations to the said Fund through Bangladesh Association of Banks (BAB). 8. The Bank rewarded two winners for IFIC Bank Shahittyo Purosker. 9. The Bank handed over a donation to establish PROYASH School in Rangpur. 10. The Bank provided money for the IFIC Bank Trust Fund in Dhaka University from where students and teachers will receive stipends and research grants every year. 11. Biswashahitya Kendra received a donation to run a programme for college students. 12. The Bank donated 40 bicycles to female students of Dalit-Harijon Community in Jessore district. 13. PFDA-Vocational Training Centre received financial assistance for imparting education and training to autistic children. 14. The Bank provided a fund to Bangladesh Shooting Sports Federation for development of the shooting game. 15. The Bank donated tube-wells for inhabitants of former enclave at Panchaghar. 16. IFIC Bank donated money to run a Day Care Centre of private banks at Motijheel C/A. 17. IFIC Bank has introduced 10.00 Taka account program to include the un-served population (like small/ marginal / low income professionals and marginal traders) under financial services. IFIC Bank is also taking part all over the country in school banking program. 18. IFIC Mobile Bank has the vision to facilitate the government bodies with our mobile financial services for the students, elders, disables and freedom fighters. Anti-Corruption To minimize Fraud, the Bank has taken the following initiatives:
  • 14. Page 13 of 36 1. Online Fraud Management Analyzer and Prevention Software 2. Dispute Management Database 3. Bangladesh Bank Report Automation 4. VISA PIN@ POS Services 5. Verified by VISA (VbV) Services to prevent E-Commerce Txn Fraud 6. EMV ATM Acquiring to prevent fraud and avoid Visa Liability Shifting EMV Chip based Debit Card to prevent fraud & card cloning. Anticompetitive Behavior To facilitate one stop banking solution through reducing cost and hassle of maintaining multiple accounts for deposit and loan, IFIC bank introduced first ever hybrid account in entire banking history of Bangladesh in the name of “Aamar Account”. Customer will get interest from deposit balance on daily basis and can enjoy loan facility whenever needed with 50% reduced rate than credit card. One card of this account will act as debit card and credit card. Through this account IFIC bank first time introduced 1 hour loan processing only for Govt. employees in Bangladesh. For the first time in Bangladesh, IFIC Bank has introduced mobile banking in Bangla to make the service more user friendly. Public Policy Currently IFIC Mobile Bank is available to the subscribers of Grameenphone, Banglalink and Airtel which cover more than 80% of the mobile phone users of the country. Teletalk and Robi subscribers will be brought on board very soon. IFIC Mobile Bank has integrated with Mobicash (MFS distribution channel of Grameenphone) to introduce almost 60,000 additional pay points for the customers. Labor Practice & Decent Work Training and education Training and development programs are designed to ensure appropriate employee knowledge and skills for performing current jobs as well as future responsibilities. In 2016, 4591 participants attended in 233 Training Programs on different areas of Banking, Finance, Customer Service, IT and Leadership. In 2016 we have taken initiatives to standardize our training courses in major areas of banking keeping in mind bank’s requirement like Basics of Banking, Basic Course on Credit Management and Basic Course on Trade Processing. We started Train the
  • 15. Page 14 of 36 Trainers (TTT) programs in collaboration with Malaysian Institute of Management for capacity building of bank’s trainers and enhance bank’s training standard. Human Right Non-Discrimination IFIC Bank is committed to support women entrepreneurs through providing loans and organize training etc. In 2016, 301 number of loans amounting BDT 61.62 core was disbursed to Wes. Environmental Perspective Products & Services Upcoming Services: - Debit & Credit Card Activation. - Cheque book requisition. - Credit Card e-commerce Open/ Block. - Refund request of cards dispute amount in ATM & POS. Compliance The process of Internal Control is affected by the Board of Directors of the Bank through Senior Strengthened its ICC Division with efficient and skilled manpower. The SEVP by following guidelines provided by Bangladesh Bank will formulate an action plan and implement it accordingly in the Internal Control and Compliance Division. It will ensure sound internal control functions of the bank. Materials As per our IT road map, we have ensured enhanced network security of the Bank’s technology environment. We have procured and installed world class network equipment (Firewall and Router) to ensure security, confidentiality and availability along with integrity of data across the Bank for achieving our vision, mission and objective. Energy Bank has upgraded the server infrastructure with game-changing technology called virtual server using VMware solutions. This virtual environment technology ensures go green by saving significant energy consumption, less foot print at data center, faster server provisioning
  • 16. Page 15 of 36 and increased uptime. It uplifted our IT system to a next level of excellence with higher efficiency and capabilities. Dutch Bangla bank limited SOCIAL PROSPECTIVE: Contribution of DBBL in in different sectors in 2016: HEALTH 7% EDUCATION 72% SOCIAL DEVELOPMENT 8% SOCIAL AWARENESS 1% DISASTER MANAGEMENT 11% MISCELLANEOUS 1%  Dutch-Bangla Bank Donated Tk. 75 lac to the Prime Minister’s Relief Fund for flood victims of the country. The flood displaced thousands of people from their homes and caused severe damage to crops across the country.  Honorable Prime Minister Sheikh Hasina received the payment order of Tk. 75 lac from Mr. M. Sahabuddin Ahmed, Founder of Dutch Bangla Bank & Chairman of Dutch- Bangla Bank Foundation at a ceremony held at Gono Bhaban, Sher-e-Bangla Nagar, and Dhaka.  Dutch-Bangla Bank Donated Tk. 2 crore to the Prime Minister’s Relief Fund for helping the distressed people of the country. Honorable Prime Minister Sheikh Hasina received the payment order of Tk. 2 crore from Mr. M. Sahabuddin Ahmed, Founder of Dutch Bangla Bank & Chairman of Dutch-Bangla Bank Foundation at a ceremony held at Gono Bhaban, Sher-e-Bangla Nagar, and Dhaka.  Dutch-Bangla Bank donated 1,00,000 pieces of blankets in December 08, 2016 at Prime Minister’s Office, Tejgaon, Dhaka for distribution among the cold hit people of the country.  Every year DBBL awards new scholarships for the meritorious students in need of financial aid.  DBBL has been providing financial support for last 04(four) consecutive years at the rate of Tk.2,500,000/- in 2013, Tk.2,500,000/- in 2014, Tk.3,130,000/- in 2015 and Tk.3,500,000/- in 2016 for organizing Bangladesh Physics Olympiad along with participation in the International Physics Olympiad (IPhO). The 6th Physics Olympiad was held in 2016 in 12 regions where 10,000 students participated in the program. It is a
  • 17. Page 16 of 36 great success that a lot of students of Bangladesh have been attracted in Physics and Science through arranging Bangladesh Physics Olympiad.  DBBL has been providing financial support for organizing prestigious Ganit Utsab. In 2016, DBBL provided Tk.7, 500,000/- (Taka seven million five hundred thousand) only for arranging this program.  Donation to Narayanganj Bar Academy at Khanpur, Narayanganj for constructing its school building.  Donation to Kabi Nazrul High School, Bimail, Singair, Manikgonj for meeting up the cost of constructing its academic building.  Donation to EKMATTRA for establishing an academy for the underprivileged children.  Donation to Faridpur Diabetic Association.  Donation to SHEBA Health Center.  In the year 2016 a total amount of Tk. 3,520,000/- was made as financial assistance to different helpless persons to meet the cost of their treatment. ENVIRONMENTAL PROSPECTIVE: DBBL is committed to eco-friendly business environment and green banking. Green Banking DBBL has outlined a detail policy guideline for implementing Green Banking activities under a comprehensive Green Banking Policy in a formal and structured manner in line with global norms so as to protect environmental degradation and ensure sustainable banking practices. DBBL believes that Green Banks or environmentally responsible banks do not only improve their own standards but also affect socially responsible behavior of other businesses. DBBL introduced a guideline demanding assessment of environmental and social impacts of the projects to ensure that operations of the projects would be eco-friendly. DBBL, since its inception, has been maintaining leading position in Bangladesh to provide IT based banking services to its valued customers. DBBL provides online banking through its 165 Branches and a number of Agents, ATM/Fast Track, Mobile Banking viz. ‘Rocket’, Internet Banking, SMS Banking, Debit Card, Credit Card, Virtual card, E-payment and so on. Besides, DBBL has completed its process of full Centralization as per CRM Guideline of Bangladesh Bank. Biodiversity DBBL complies with environmental standard while financing industrial projects. Projects with likely adverse impact on environment are strongly discouraged by DBBL. They are trying to incorporate sound environmental management process in business operations of projects financed by us that can ensure healthy and sustainable environment for our future generations.
  • 18. Page 17 of 36 DBBL introduced a guideline demanding assessment of environmental and social impacts of the projects to ensure that operations of the projects would be eco-friendly. Products and Services Dutch Bangla Bank Ltd launched several financial products and services since its inception. Among them are Monthly Income scheme, Monthly Savings Scheme, Super Savings Scheme, Education Savings Scheme, Multiples Savings Scheme, Hajj Deposit Smart Saver Scheme. All of these have received wide acceptance among the people. DBBL is sponsoring social awareness programs for protecting the environment. Environmental degradation and depletion of natural resources are matters of great concern in Bangladesh like anywhere in the world. Environmental degradation is taking place due to poverty, over population and lack of awareness about the environment. It is manifested by deforestation, destruction of wetlands, depletion of soil nutrients etc. Natural calamities like floods, cyclones and tidal bores also result in severe socio-economic and environmental damage. DBBL has been continuously creating social awareness to protect the environment that is essential for present and future generations. With that end in view, DBBL is regularly advertising in print and electronic media to develop an eco-friendly society for sustainable and healthy human life. Economical prospective: Particulars 2016 2015 Growth (%) 2014 2013 2012 Result of operation (for the year Total revenue Operating profit Profit before taxation Profit after taxation 21,613.3 5,521.8 3,234.0 1,762.6 21,849.0 6,433.9 6,267.3 3,020.3 -1.1% -14.2% -48.4% -41.6% 20,741.8 5,324.4 4,518.8 2,206.6 20,050.6 4,583.6 3,547.0 2,000.8 18,213.1 5,205.6 4,817.1 2,314.1 Financial position (at year end) Total assets Total risk-weighted assets Total loans and advances Total deposits Total import business Total export business Total shareholders’ fund Total capital Market capitalization 276,844.4 162,165.3 173,397.8 207,234.0 134,768.1 134,166.5 17,660.2 21,249.4 23,340.0 244,057.6 154,548.6 152,270.0 186,765.0 135,047.1 129,954.5 16,754.3 21,137.6 21,520.0 13.4% 4.9% 13.9% 11.0% -0.2% 3.2% 5.4% 0.5% 8.5% 215,993.5 130,709.5 124,423.0 166,762.3 123,391.9 117,777.3 14,517.4 18,077.9 21,160.0 185,537.4 112,770.7 106,422.8 145,230.1 108,259.3 118,045.2 12,641.7 15,403.4 20,940.0 155,918.6 102,518.8 91,648.9 125,433.1 104,306.1 108,878.6 10,854.5 12,284.0 22,850.0
  • 19. Page 18 of 36 Particulars 2016 2015 Deviation 2014 2013 2012 Earnings per share Dividend per share Cash Bonus Net asset value (NAV) per share Closing Market price per share 8.8 3.0 - 88.3 116.7 15.1 4.0 - 83.8 107.6 (6.3) (1.0) - 4.5 9.1 11.0 4.0 - 72.6 105.8 10.0 4.0 - 63.2 104.7 11.6 4.0 - 54.3 114.3 Financial ratios (In Percentage) Loan deposit ratio Return on average total assets Return on average risk- weighted assets Return on average shareholders’ fund Ratio of non-performing loan to total loan Capital to risk-weighted asset ratio (Basel III) Cost-income ratio 83.7% 0.7% 1.1% 10.2% 5.2% 13.1% 65.3% 81.5% 1.3% 2.1% 19.3% 3.7% 13.7% 58.8% 2.1% -0.6% -1.0% -9.1% 1.5% -0.6% 6.6% 74.6% 1.1% 1.8% 16.2% 4.4% 13.8% 61.6% 73.3% 1.2% 1.9% 17.0% 3.9% 13.7% 63.9% 73.1% 1.7% 2.4% 23.4% 3.0% 12.0% 53.9% From this information of 2016- total revenue earned 21,613.3m taka that is less than the previous year. After taxation, profit came out with 1,762.6m taka. That also less than the previous year. Total asset is 276,844.4m taka. Total capital 21,249.4m taka. Shareholders fund is increasing this
  • 20. Page 19 of 36 year with 17,660.2m taka. So, economic performance is pretty much better considering with the previous years. BRAC BANK LIMITED Economical Perspective: Economic Performance 2016 (Balance sheet) Total assets 268,324,018,065.00 Total liabilities 244,584,117,252.00 Shareholders' equity 22,264,106,438.00 Total liabilities and shareholders' equity 268,324,018,065.00 Book Value Per Share 31.34 Total assets 268,324,018,065.00 2016 (Income statement) Net interest income 11,720,902,634.00 Total operating expenses 11,585,059,352.00 Total operating income 21,436,540,744.00 Profit before provision against loans and advances 9,851,481,392.00 Total provision 2,802,279,405.00 Profit before tax 7,049,201,987.00 Net profit after tax 4,062,139,715.00 Audited EPS 5.72 Cash Flow (2016) Net cash from operating activities 9,767,257,632.00
  • 21. Page 20 of 36 Net cash used in investing activities (4,039,511,575.00) Net Cash used in financing activities 281,341,044.00 Net increase/(decrease) in cash and cash equivalents 6,009,087,101.00 Cash & Cash Equivalents at beginning of the year 41,019,700,403.00 Cash and cash equivalents at end of the year 46,977,708,909.00 Indirect economic aspects bKash: bKash Limited, it is a subsidiary of BRAC Bank, started as a joint venture between BRAC Bank Limited, Bangladesh and Money in Motion LLC, USA. In April 2013, International Finance Corporation (IFC), a member of the World Bank Group, became an equity partner and in April 2014, Bill & Melinda Gates Foundation became the investor of the company. The ultimate objective of bKash is to ensure access to a broader range of financial services for the people of Bangladesh. It has a special focus to serve the low-income masses of the country to achieve broader financial inclusion by providing services that are convenient, affordable and reliable. More than 70% of the population of Bangladesh lives in rural areas where access to formal financial services is difficult. Yet these are the people who are in most need of such services, either for receiving funds from loved ones in distant locations, or to access financial tools to improve their economic condition. Less than 15% of Bangladeshis are connected to the formal banking system whereas over 68% have mobile phones. These phones are not merely devices for talking, but can be used for more useful and sophisticated processing tasks. bKash was conceived primarily to utilize these mobile devices and the omnipresent telecom networks to extend financial services in a secure manner to the under-served remote population of Bangladesh. Market presence BRAC Bank Limited introduced its journey in November 2015 with new leadership and enthusiasm of its employees. The ease of processes, talented recruits, enhanced employee benefits and training to the employees have resulted in a weighty business growth and improved customer services. The bank has reformed its branch banking model with the starting of Corporate Branches to provide services to the big corporate customers. The bank has also give afford on the emerging businesses and middle market customers to enhance big-ticket business loans outside Dhaka and Chittagong. The bank has opened 10 branches across the country. With 181 Branches, 469 ATMs, 81 CDMs, 448 SME Unit Offices and 229 remittance delivery points,
  • 22. Page 21 of 36 the bank has got the basic foundation in place for future growth. With its wide connection and variety with the subsidiary operations like bKash, BRAC Bank has emerged the basic foundation ready to be the best bank of the country in terms of quality of service, transparency, compliance, good governance, ethics, etc. In 2016, the bank built the business growth dictation to shift resent position to the next level. The flight is on the tarmac and is about to take off and spread its wings to reach greater heights. The potential is unlimited. The journey to be the best bank has just begun. Environmental Perspective: Solarizing SME Unit Offices BRAC Bank continues to expand its solar power capacity as it has brought new SME Offices under the renewable energy as part of its commitment to environment. The bank has completed installation of solar panels in 149 SME Unit Offices as of in 2013. The bank is committed to bring all 400 SME Unit Offices under solar energy. Green Banking: Green Banking considers all social and ecological factors with the aim of protecting the environment and conserving natural resources. BRAC Bank, as an active member of the financial sector of Bangladesh, has a responsibility to safeguard the environment. BRAC Bank plays a pivotal role in conserving natural resources; it took several initiatives, such as e- statements, online banking, online bill payments, e-business, and SMS banking, to encourage green banking for customers with satisfactory service levels. BRAC Bank ltd integrates environmental and social obligation into all its business activities with the belief that success is not only measured by financial results. The Bank has a strong stake in the society through investments and projects which take its banking role one step further. BRAC Bank supports its clients to be cautious about environmental issues. Serving the society as part of bank Environmental and Social obligation by giving stipends to poor students, distributing warm clothes to winter-hit people and contributing to the different relief fund. BBL is constantly working towards decreasing consumption of energy (especially electricity, water and gas) at its branches, removal of use of hazardous substances from its practices and reducing waste generation. BBL is moving forward and thinking about implementing it more through the branches, Unit office and also Head office. We contributed in different programs with the desire to generate more social impact through our activities. It enables us to more effectively steer the building of expertise and to help people in a more systematic way. BBL focus is on sports, arts and culture, education, and entrepreneurship and on identifying the links between them. To continue these activities every year, the Bank keeps aside a substantial amount of money as a part of Corporate Social Responsibility (CSR) for development of the society. By supporting these activities, we not only contribute to a sustainable society but also help the long-term sustainability of our business. Bangladesh Bank has taken steps to inspire green banking in Bangladesh through the issuance of guidelines on green banking and Environmental Risk Management (ERM). It is always inspiring banks in lessening paper communications and fitting
  • 23. Page 22 of 36 solar power system in branches and Unit office and giving refinance to the solar energy, bio-gas and effluent treatment plant (ETP) sectors at eased interest rates. BBL has always been committed to the environment and also been active in social activities throughout the year 2016, and will remain to do so in the future. Corporate social responsibility: Corporate social responsibility (CSR) is inlaid in the value system of BRAC Bank Limited. For BRAC Bank, being committed to CSR means giving statement that the bank is ethically committed towards the society of this country in which it operates. The establishment of BRAC Bank’s CSR strategy is a crucial component that reflects the intention for the sustainable development of our society and our stakeholders which means having policies and procedures in place that integrate social, environmental, ethical, human rights or consumer concerns into business operations and core strategy – all in close collaboration with stakeholders. For BRAC Bank, the overall aim for CSR activities is to achieve a positive impact on society as a whole, while maximizing the creation of shared value for the owners of the business, its employees, shareholders and stakeholders. Bangladesh Bank CSR Guideline is the guiding principal in designing our CSR roadmap. BRAC Bank prefers on long- term programs rather than the short-term ones that have sustainable and lasting impact on the people and society of the country. At BRAC Bank, employees work with a greater mission. They are motivated to contribute to the bank’s social initiatives like annual fund raiser marathon, warm clothes distribution and blood donation. Employees’ passionate involvement in CSR adds new dimensions to the bank’s CSR portfolio. Product and services Customer Service Banking Products of BRAC Bank Limited BRAC Bank Limited, one of the latest commercial banks started its journey on July 04, 2001. It is a group of BRAC (Bangladesh Rural Advancement Committee), one of the world’s largest non-governmental development organizations founded by Fazle Hasan Abed in 1972. It has been the fastest growing Bank in 2004 and 2005. The Bank operates under a “double bottom line” agenda where profit and social responsibility go hand in hand as it strives towards a poverty-free, enlightened Bangladesh. BRAC Bank Limited, with institutional shareholdings by BRAC, International Finance Corporation (IFC) and Shore Cap International, has been the fastest growing Bank in Bangladesh for the last three consecutive years. In the recent past the bank has gone public with price of shares reaching impressive heights, further showing promising future. BRAC Bank, a fully operational Commercial Bank, focuses on pursuing unexplored market niches in the Small and Medium Enterprise Business, which hitherto has remained largely untapped within the country. In the last five years of operation, the Bank has disbursed over BDT 2200 crore in loans to nearly 50,000 small and medium entrepreneurs in 2007. And this year Bank’s disbursement plan is BDT 4100 crore. The management of the Bank believes that this sector of the economy can contribute the most to the rapid generation of employment in Bangladesh. Since inception in July 2001, the Bank’s footprint has grown to 36 branches, more
  • 24. Page 23 of 36 than 400 SME unit offices and 38 ATM sites across the country, and the customer base has expanded to 200,000 deposits and 45,000 advance accounts through 2006. In 2005, BRAC Bank had a $178 million portfolio consisting of around 21,000 loans with an average loan size of $8,000. It has around 400 regionally-placed loan processing units offering services in the heart of rural and urban communities and employs over 700 business loan officers – around 60% of total staff. BRAC Bank is one of country’s fastest growing banks. With 155 Branches, SME Service Centers & SME/Krishi Branches, 14 Apon Shomoy, 322 ATM Booths, 31CDMs, 398 SME Unit Offices and more than 7,695 (as on May 2014) human resources, BRAC Bank’s operation now cuts across all segments and services in financial industry. With more than 1.3 Million Customers, the bank has already proved to be the largest SME financier in just 12 years of its operation in Bangladesh and continues to broaden its horizon into Retail, Corporate, Foreign Remittance and other arenas of banking. In the year: 2010, BRAC Bank has been recognized as Asia‟s most Sustainable Bank in Emerging Markets by the Financial Times and IFC. Recently BRAC Bank has achieved the International award for “Excellence in Retail Financial Services”. BRAC Bank has also been recognized as “The Best Managed Bank” in Bangladesh by The Asian Banker. The Asian Banker Leadership Achievement Award is widely acknowledged by the financial services industry as the highest possible accolade available to professionals in the industry as recognized in the Asia Pacific and Gulf regions today. Our MD & CEO of BRAC Bank Limited, Mr. Syed Mahbubur Rahman became the winner of The Asian Banker CEO Leadership Achievement Award for Bangladesh for achievement in the period 2011-2013. BRAC bank Limited, with institutional shareholding by BRAC, International Finance Corporation (IFC) and ShoreCap Exchange, has been the fastest growing bank for last several years. Sustainability Dimension Targeted Key Stakeholders Sustainable Business Objectives How BRAC bank addresses this Economic Shareholders Wealth maximization by declaring sound returns annually (1) Being focused, planning and identifying opportunities (2) Continuing to uphold sound governance practices (3) Managing risk effectively (4) Reinforcing
  • 25. Page 24 of 36 internal control and compliance Customers (1) Provide quality product/ service meeting their absolute needs (2) Managing the operations carefully and with responsibility so as to protect customer interest especially of depositors (1) Reaching out to customers’ door steps by opening more branches and SME centers ● (2) Molding existing branches/ unit offices to cater to diversified customer requirements (3) Continuously innovating new products and operational process for the betterment of customers Supplier/Service providers Adhere to proper procurement regulations while maintaining a good business relationship with the service providers Following internal procurement policy and upgrading the policy regularly to ensure strong control and fair treatment to suppliers
  • 26. Page 25 of 36 Social Regulators Ensure compliance with all regulatory guidelines and directives ● Following processes, practices and controls to ensure compliance with applicable rules and regulations imposed by local and international laws and regulations. Employees (1)Continuously encouraging employees and working towards creating a healthy, ethical and supportive work environment (2) Nurturing human capital Engaging employees in activities and sports other than business as usual for example Dour arranged by BRAC bank Local Communities (1) ● Adding value to the society (2) Conducting business without causing disruptions in the society Adding value to the society by being a good, responsible and transparent corporate citizen
  • 27. Page 26 of 36 Environmental Environmentally interested groups/ non-government organizations Conducting business without harming the environment (1) implementing green banking practices and ensuring compliance through Green reporting to Bangladesh bank (2) Giving priority on energy consumptions to reduce wastage Stakeholders Engaged Engagement Process Key Issues raised by Stakeholders Regulators (1) One-on-one meetings (2) All local regulations (3) Circular issued by Bangladesh Bank on Green banking and CSR (1) Relationship building (2) Offering support & Compliance Management Discussions (1) Corporate governance, ethics and compliance (2) Anti-corruption measures implemented by the organizations (3) Superior customer experience through continuous improvement
  • 28. Page 27 of 36 Employees Discussions (1) Transport facilities (2) Career growth and development opportunities Eastern bank limited Social prospective: The world is changing at an ever-increasing pace. This change is putting pressure on resources, and success in the labor market is also increasingly dependent on knowledge and skills. To cope up with the ever-transforming landscape of business and finance, new thinking and new business models are needed to overcome barriers to prosperity. As a corporate citizen, Eastern Bank has been working for a better future since 1992 to support the drivers of prosperity for individuals, communities, and economies. We believe that our responsibility extends beyond our core business to the society in which we operate. For us investing in today is building for tomorrow. Our future is our society. Therefore, investing in the society in which we operate in is basically investing in our own future. EDUCATION FOR SOCIAL DEVELOPMENT The UN describes education as key to social and economic development, and has put educational progress at the center of its Sustainable Development Goals (SDGs). In emerging economies, access to education has the potential to raise those at the bottom of the economic pyramid out of poverty. We at EBL focus on tertiary level of education because we believe that it is where youth are prepared for entering the job market. For the economic development our society needs skilled workforce and people who embrace critical thinking. Education is also crucial to social cohesion too, because it enables people from a disadvantaged background to earn an income that can provide a better quality of life and inspire future generations. As a responsive corporate citizen, we have anchored our CSR initiatives on education. Our initiative is based on two pillars: strengthening youth confidence by raising aspirations and providing pathways to education and employment opportunities. To reach out to meritorious and disadvantaged students of the University of Dhaka, we began a fruitful partnership with Dhaka University Alumni Association (DUAA) in 2007. We are offering a minimum of four scholarships to all 74 departments of University of Dhaka helping the meritorious but disadvantaged young people to pursue higher education and help them grow as skilled workforce. In 2016, we more than doubled the amount to BDT 4.5 million, but decided to provide the scholarship to only 150 students to have a greater impact on their lives. The actual event took place on 26 January, 2017. The scholarship presentation was held at the Senate Bhaban auditorium of the University of
  • 29. Page 28 of 36 Dhaka attended by Finance Minister Abul Maal Abdul Muhith as chief guest and Professor AAMS Arefin Siddique, Vice-Chancellor of University of Dhaka as special guest. Deputy Governor of Bangladesh Bank SK Sur Chowdhury was present as guest speaker of the program. They believe that every small ‘GREEN’ step taken today would go a long way in building a greener future. As an environment responsive bank we initiated Go Green campaign in our Bank. After reducing the use of electricity and paper at the office, EBL is now gearing up for carbon trading to show its commitment to environment-friendly funding. EBL is the first bank to claim refinance from the central bank for carbon credits. Some of our branches and ATM’s of the bank are now run on solar power. The Bank also ensures that customers having production facilities susceptible to damage environment has due environmental clearance certificate from the concerned ministry while granting or renewing credit facilities. EBL is the first bank in Bangladesh to offer Sustainable Energy Finance loan product with assistance from the South Asia Enterprise Development Facility (SEDF), managed by IFC in partnership with the UK Department for International Development and the Norwegian Agency for Development Cooperation to help companies implement energy-saving measures and boosting the competitiveness of private enterprises EMPOWERING WOMEN It is now globally accepted that empowering women facilitates economic growth. We are a great believer of women empowerment. We have special products for women entrepreneurs at special discounted loan pricing to provide growth support. Women clients can avail EBL Mukti loan up to BDT 25 Lac without any collateral, up-to BDT 50 lac with collateral. EBL not only provides finance but also guides women clients on various business issues such as financial record keeping/accounting, sales routing through bank account, Trade License, taxation, marketing, insurance etc. As a part of CSR, we donated 10 computers among Women Entrepreneurs and 10 ‘Duranta Angellena Ladies Bicycle’ for North Area Poor School girls in 2016. SUSTAINIBILITY REPORT EBL’s sustainability ethos is one that is deeply embedded in the overall business strategy and therefore intrinsic to the way in which the Bank conducts its business. Sustainability is at the very core of the Bank’s corporate strategy. By integrating social and environmental responsibility into core business processes and stakeholder management, the Bank recognizes its ability to achieve the ultimate goal of creating both social and corporate value. We are committed to serve all strata of society and through careful customer segmentation that provide financial access and services across the continuum of socio-demographic groups. We always believe that growth should be both inclusive and environmentally sound to reduce poverty and build shared prosperity for our society to continue to meet up the needs of future generations. We are working towards building a solid business model capable of generating stable revenue, delighted customers, disciplined use of capital, rationalization of cost, prudent risk management, and strength of brand to become sustainable corporate house. Being sustainable also means
  • 30. Page 29 of 36 taking responsible decisions in context of ethical, social and environmental issues as well as long term welfare of the community. ENVIRONMENTAL ASPECT: TO achieve long-term sustainable development, we must responsibly manage environmental and social (e & s) risks. Environmental risk means the risk of causing pollution or destruction of the natural environment (land, water, air, natural habitats, animals and plant species) through either accidental or deliberate actions. In 2013, we introduced certain procedures and templates to assess our e & s risk. We recognize that our primary impact on the natural environment is through our relationship with our customers and the lending decisions we take. Therefore: All our lending proposals are factored against e & s risks where appropriate. All lending proposals are taking into account of local laws and regulations and internationally acceptable environmental and social standards where these are more stringent. The risks associated with both environmental and social issues are being properly recognized, evaluated and where appropriate mitigated. The Businesses ensure that appropriate procedures are designed to meet these policy requirements e.g. project finance proposals are assessed in accordance with the IFC performance Standard. EBL is committed to minimize the adverse impact of its operations on the environment. In 2016, we reduced office paper use by 6 percent per full-time employee. We remain broadly on track to meet our respective committed targets ECONOMIC ASPECT: Employee Remuneration: BDT 2,821 million in staff costs …...EBL has 2,671 employees; 52% are with EBL for less than 5 years, 31% are for 5 > 10 years, 7.57% are for 10 > 15 years and 9.21% are for over 15 years. Loans granted (net):
  • 31. Page 30 of 36 BDT 22,750.2 million in loans awarded at year-end………………The Bank has also financed a total of BDT 22,750.2 million Small & Medium businesses. EBL is a market leader when it comes to financing renewable energy projects Shareholders: BDT1,757 million in shareholder return…………. Distribute 20 % cash dividend and 5% stock dividend. Taxes withheld and paid: BDT 2,225.99 million in taxes and other levies withheld and paid……........EBL contributes both economically and socially to the countries in which it operates by paying all its withholding indirect taxes from third parties Social investment in the community: BDT 31.94 million in social investment the community…………. BDT 31.94 million in community support program. 14 MFI’s are linked with EBL to mobilize agricultural loan FINANCIAL REVIEW Apart from being one of the most regulated sectors, banks in Bangladesh are affected by a range of factors: regulations, overall macro-economic condition, monetary policy stance of central bank, business environment, legal framework etc. Political as well as macro-economic stability helped the country in achieving 7% plus GDP growth for the first time in fiscal year (FY) 2016. Industry played the primary role followed by the service sector to contribute higher growth. Low petroleum prices in the global market helped inflation rates to stay low since Bangladesh spends a significant amount on petroleum products. Export earnings increased at a higher rate than imports; in other words, export-GDP ratio increased but import-GDP ratio declined in FY2016. Key Financial highlights Indicators 2016 2015 Growth FX products sold to corporate customers USD 568.52 million USD 431.15 million ↑31.86% Total Exchange gain BDT 624.88 million BDT 850.63 million ↓26.53% Gain from govt. securities (Net off trading and revaluation loss) BDT 812.61 Million BDT 577.85 million ↑40.62%
  • 32. Page 31 of 36 Higher growth in RMG export also contributed to this. Despite visible signs of growth and improvement in macro economy, the banking sector continued to display its weaknesses. Lukewarm private sector credit demand despite single digit lending rate, rising NPL, falling profitability, stricter regulations on ALM practices, and certain governance issues continue to impact overall health of the banking industry. Government borrowing through savings certificates at a much higher rate is also crowding out banks’ opportunity to invest in treasury securities in absence of vibrant credit demand. While the banking sector is struggling with many odds, new challenges continue to appear in new forms. Cyber-crime is one such element that emerged as a new threat for the banks in Bangladesh in 2016. We continued to transform challenges into opportunities and grew sustainably. We are the first bank in the country to achieve a long-term rating Ba3 by Moody’s, one of the top rating agencies of the world. From the financial point of view, EBL made the highest profit after tax so far (BDT 2,656 million with 20% growth) in 2016. Details are explained below: OPERATING INCOME (+ 16%) Our core banking results showed a healthy sign of turnaround in 2016. Despite negative growth in investment income and Commission, exchange and brokerage income (both by 7%), an impressive growth in net interest income or NII (56%) resulted a double digit operating income growth (+16%). Share of NII in total operating income also increased from 36% in 2015 to 48% in 2016. Operating income mix for 2016 and 2015 is compared below: OPERATING INCOME MIX (%) 2016 52% 48% NET INTEREST INCOME 48% NON-INTEREST INCOME 52% INTEREST INCOME (+2%) Bank’s interest income, mostly from loans, increased by 2% (BDT 207 million) mainly for following reasons:
  • 33. Page 32 of 36 Although loans and advances increased by 17% to BDT 152,084 million at year- end 2016, growth was slower during first half (H1) of 2016 but had a positive turnaround in the second half (H2) pulling down average loan balances. FCY loan which is mostly low yielding and occupies 15% of total loan (BDT 22,564 million) saw a significant growth (27%) during the year. Weighted average yield on loans decreased to 9.98% in December 2016 as compared to 11.29% in December 2015 mainly due to stiff competition. INTEREST EXPENSE ( -18%) Bank’s interest expense, mostly on deposits and borrowing, decreased by 18% (BDT 1,777 million) mainly for following reasons Although deposit increased by 10% to BDT 140,284 million at year-end 2016, overall deposit growth was negative during H1 of 2016 and positive but slower in H2, 2016 pulling down average deposit balances heavily. Greater mobilization of low cost deposit (current and savings deposit increased by 15% to BDT 55,086 million in 2016) and a gradual rate cut by ALCO during H1, 2016. As a result, weighted average cost of deposit reached 4.87% in December 2016 which was 6.12% same point previous year. SOUTHEAST BANK LIMITED Economical Perspective: Economic Performance From the annual report of 2016- total revenue earned 5,290,597,989.00 taka that is greater than the previous year. After taxation, profit came out with 2,435,073,598.00 taka. That also great than the previous year. Total asset is 291,798,010,079.00 taka. Total capital 9,169,501,760.00 taka. Shareholders fund is increasing this year with 26,523,558,664.00 taka. So, economic performance is pretty much better considering with the previous years. Market Presence Market value added statement shows the difference between the market value of the bank and the capital contributed by shareholders i.e. book value of equity. During the year 2016, total market
  • 34. Page 33 of 36 value of the bank was Tk. 15,774.55 million and total book value of equity is Tk. 19,387.72 million i.e. addition of market value was Tk. (3,615.00) million. Indirect Economic Aspects Economic growth is getting high year by year. The income is much sound but comparing with other years it is not that much well profitable. The rate of female labor force participation are the other strategies bound to yield good growth dividend over the medium term. Procurements Practices To conduct foreign trade of a country, bank plays an important role; usually this duty is played by commercial banks. As a commercial bank, Southeast Bank Limited (SEBL) also engaged in the dealing of foreign trade in Bangladesh. Foreign trade operations play a significant role in the overall business of SEBL in order to strengthen its position. SEBL has further consolidated its relationship with the existing network of international correspondents. Environmental Category: Materials Like other commercial banks South East Bank performs maximum traditional banking business including introduction of a wide range of caving and credit products, retail banking, Mobile Banking and other support of modern technology and professional management, and they also emphasize its function in export and import trade handing and financing of export. They help to provide information of capital and reduces in balance in the balance of payment in the country. Energy The Southeast bank –Financial Express-policy Research Institute Green Award Trust is going to recognize individual’s and organization’s by introducing green awards for their significant contribution towards making a difference in promoting environmentally sustainable development. Biodiversity South East is a known global hotspot of biodiversity and endemism, yet the region is also one of the best biodiversity. It is regional biodiversity and priority actions to protect South East Biodiversity in the future is discussed. Products and Services They set their product and service by consideration of nature and needs of the customers and process of updating their products and services. Their offering products can be viewed in the website of www.southeast.com.
  • 35. Page 34 of 36 Compliance Southeast Bank Limited has registered with Internal Revenue Service (IRS), USA as a Foreign Financial Institution (FFI) under IGA Model-II for the compliance of Foreign Account Tax Compliance Act (FATCA). All accounts maintained with us are subject to FATCA due- diligence for ensuring best compliance. Supplier Environmental Assessment Capital is the primary resource on any bank and there are four major suppliers of capital in the industry. 1. Customer deposits. 2. Mortgages and loans. 3. mortgage-backed securities. 4. Loans from other financial institutions. By utilizing these four major suppliers, the bank can be sure that they have the necessary resources required to service their customers' borrowing needs while maintaining enough capital to meet withdrawal expectations. The power of the suppliers is largely based on the market, their power is often considered to fluctuate between medium to high Social Perspective: Labor Practice and Decent Work Human resource are best asset in the bank. Accordingly, how human resource is recruited, trained, developed & motivated has far reaching implication on long-term sustainable growth of the Bank. Perspectives from the developing world the organization's work on labor standards by reinvigorating international. There are many opponents of international labor standards that south-east bank follow. Society: Southeast Bank Limited was established as a third-generation private sector bank of Bangladesh. Till now it ... Southeast Bank presents common deposit accounts like Savings and Current for individual customers. In addition, this bank is planning to build up a hospital and schools for low income people of the society. In the year 2001 its authorized capital was BDT 500 million and in 2010 that grew up to BDT 10,000 million. The Bank’s paid up capital reached to BDT 6930 million from BDT 363 million in 2001. Product Responsibility Southeast Bank Limited is deeply committed to providing customers with banking service that is simple to understand and delivered in a responsible manner by their people in accordance with the highest standards of service and integrity.
  • 36. Page 35 of 36 4. Findings By analyzing the integrated reporting of the banks economic, social, environmental, we find out that IFIC bank have enough elements like environmental economic social etc. They play an important role in working with other companies, government and institutions to address key social and economic challenges. IFIC Bank undertook the following activities to address the requirement of people for making important contributions to the society. EBL also keep their reputation by doing good. They believe that every small ‘GREEN’ step taken today would go a long way in building a greener future. As an environment responsive bank, they initiated Go Green campaign in our Bank. After reducing the use of electricity and paper at the office, EBL is now gearing up for carbon trading to show its commitment to environment-friendly funding. EBL is the first bank to claim refinance from the central bank for carbon credits. Some of our branches and ATM’s of the bank are now run on solar power. The Bank also ensures that customers having production facilities susceptible to damage environment has due environmental clearance certificate from the concerned ministry while granting or renewing credit facilities. And South-East Bank maximum traditional banking business including introduction of a wide range of Saving and credit products, retail banking, Mobile Banking and other support of modern technology and professional management, and they also emphasize its function in export and import trade handing and financing of export. They set their product and service by consideration of nature and needs of the customers and process of updating their products and services. In BRAC BANK there has some valuable economic aspects like BKASH. There has also Green Banking considers all social and ecological factors with the aim of protecting the environment and conserving natural resources. BRAC Bank, as an active member of the financial sector of Bangladesh, has a responsibility to safeguard the environment. And also, Dutch Bangla bank is the only bank which pioneered Mobile Banking in Bangladesh. It was the first bank to offer banking facilities through a wide range of mobile phones. Rocket is a Banking process without bank branch which provides financial services to unbanked communities efficiently and at affordable cost. To provide banking and financial services, such as cash-in, cash out, merchant payment, utility payment, salary disbursement, foreign remittance, government allowance disbursement, ATM money withdrawal through mobile technology devices, i.e. Mobile Phone, is called Rocket. 5. Conclusion/recommendation All the banks should increase skilled human resources to do its financial activities more efficiently. So, that, many of the employees do not have to do extra work loads and works late hours without any overtime. They should introduce their different type of products such as deposit scheme, different type of loan facilities, to the customer so that they can identify this. The Bank should introduce more innovative and modern customer services to better survive in
  • 37. Page 36 of 36 the competition. The Bank should recruit experienced, efficient and knowledgeable workforce as it offers attractive compensation package and good working environment. DBBL should introduce more innovative modern product and services for their product line because customer want more banking product and services such as- credit card service, smooth and fast internet banking services, flexible banking time. However, integrating reporting in Bangladesh gives us different knowledge the situation of different places, organization etc. so that we can identify their inside and outside impact.