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PERSUASION, PROPAGANDA & 
ATTITUDE CHANGE: THEORIES AND 
APPLICATIONS 
PS 474 
Mark Peffley
Attendance question: Have you purchased 
the required books for the course? 
1. Yes 
2. No
Today 
 Examples of political ads and propaganda, 
Definitions 
 Theories of attitude change and persuasion 
 Source, Message & audience characteristics
Before turning to politicalpropaganda, a few 
examples of creative & effective ads
Turn-offs: Oscar Pistorius ‘negligent,’ 
but not guilty of premeditated murder
Images in the news:
Political ads 
 Issue ads (not just for campaigns anymore): 
Gun control 
 NRA 
 Ad 1: Bloomberg group’s superbowl ad 
 Ad in KY: 
 2012 Campaign 
 We’ve Heard it all before, Obama, Je 4 
 Fear, Romney, Je 4
Other 2012 ads
“Classic” examples of 
political propaganda 
“Daisy ad,” 1964 
(the power of S1 thinking) 
Recent study: More negative ads by Democratic Party; negative ads 
contribute to political learning.
Examples of political propaganda 
Willie Horton ad, 1988 
RNC Turnstile ad, 1988 
Jesse Helms "Hands" ad, 1990 
Harold Ford Jr not for Tennessee, 2006
Are these examples of propaganda too? 
 http://www.thedailyshow.com/watch/mon-february-27- 
2012/indecision-2012---how-is-it-that-mitt-romney-hasn- 
t-crushed-this-guy-already- (Rick Santorum) 
 http://www.thedailyshow.com/watch/tue-february-28- 
2012/i-can-t-believe-it-got-better- (Fox: Numbers aren’t 
real) 
 Grover Norquist's Taxpayer Protection Pledge
II. What is propaganda? 
Examples 
Definitions
Definitions 
Pratkanis & Aaronson 
• Propaganda is an attempt to influence people through 
the manipulation of symbols and the psychology of the 
individual by playing on the individual’s prejudices and 
emotions rather than a reasoned argument about the 
merits of the issue. 
• The goal of modern propaganda is not education or instilling the truth 
or enlightenment of the public. The goal of modern propaganda is not 
to inform or enlighten but to move the masses (voluntarily) to a 
desired point of view, by any means necessary 
• Education, more generally, should provide people with the skills 
necessary to make their own decisions; it should encourage critical 
thinking.
More Definitions 
Page & Shapiro, The Rational Public: 
• Educate: Individuals or institutions (schools, elected 
officials, media, experts), that influence public opinion by 
providing correct, helpful information, can be said to educate 
the public. 
• Mislead: Individuals or institutions that influence public 
opinion by providing incorrect, biased, or selective 
information, or erroneous interpretations can be said to 
mislead the public. 
• Manipulate: If government officials or others mislead the 
public consciously and deliberately, by means of lies, 
falsehoods, deception, or concealment, they manipulate 
public opinion
Note: Schools aren’t only in the 
education business 
The State Board of 
Education in Texas is one 
of the largest, most 
influential—and most 
conservative— in the 
country, and their social-studies 
curriculum 
guidelines will affect 
students around the 
country, from 
kindergarten to 12th 
grade, for the next 10 
years. They buy or 
distribute a staggering 48 
million textbooks annually.
Education, Misleading or Manipulation? 
Texas Board Others’ Views 
 Christian activist on the Texas board: “The 
philosophy of the classroom in one generation will 
be the philosophy of the government in the next.” 
 Students required to evaluate the contributions of 
significant Americans. The names proposed 
includedThurgood Marshall, Billy Graham, Newt 
Gingrich, William F. Buckley Jr., Hillary Rodham 
Clinton and Edward Kennedy. All passed muster 
except Kennedy, who was voted down. 
 “Many of us recognize that Judeo-Christian 
principles were the basis of our country and that 
many of our founding documents had a basis in 
Scripture. As we try to promote a better 
understanding of the Constitution, federalism, the 
separation of the branches of government, the basic 
rights guaranteed in the Bill of Rights, I think it will 
become evident to students that the founders had a 
religious motivation.” 
 U.S. Historian: Were some of the founders Christian--yes 
but some were deists and some agnostic. The basic principles 
of the Constitution were to create a new nation based in 
democratic Enlightenment principles, not religious principles. 
Indeed, Enlightenment philosophy is the antithesis of religious 
dogma. 
 Benjamin Franklin: “When a religion is good, I conceive it will 
support itself; and when it does not support itself, and God 
does not take care to support it so that its professors are 
obliged to call for help of the civil power, ‘tis a sign, I 
apprehend, of its being a bad one.“ 
 President John Adams: "Nothing is more dreaded than the 
national government meddling with religion.“ 
 President Thomas Jefferson: "I consider the government of the 
United States as interdicted by the Constitution from 
intermeddling with religious institutions. . . . I do not believe it 
is for the interest of religion to invite the civil magistrate to 
direct its exercises, its discipline, or its doctrine.“ 
 President James Madison ("Father of the Constitution" and 
principal author of the First Amendment): "There is not a 
shadow of right in the general government to intermeddle 
with religion. Its least interference with it would be a most 
flagrant violation.“
Education, Misleading or Manipulation on 
Climate Change? 
Texas McGraw Hill Science Text (Grade 6) Excerpt: 
The Problem: 
• Scientists do not disagree 
about what is causing 
climate change, the vast 
majority (97%) of climate 
papers and actively 
publishing climatologists 
(again 97%) agree that 
human activity is 
responsible. 
• The Heartland Institute is 
an ideologically driven 
advocacy group that 
receives funding from Big 
Tobacco and polluters and 
it is pitted against a Nobel 
Peace Prize winning 
scientific body (IPCC).
McGraw Hill Education, World Cultures & 
Geography [Teacher Version] (Grade 6) 
Is the earth flat? Can pigs fly? Some scientists disagree.
III. Why Do We live in an Age of Propaganda? 
Pratkanis & Aronson, The Age of Propaganda
A. The Essential Modern Dilemma: 
Persuasion as free exchange of ideas & 
debate vs. “mindless propaganda”
B. Why mindless propaganda?
Announcements 
 1st written assignment posted 
 Study Qs for Age of Propaganda, 2nd ed. posted 
 (Note: skip chs. 15-16, 22, 26-27, 29-32, 34-35, 40. 
 Do not skip chapters: 12-14 & 39.
IV. Theories of attitude change: 
Hovland’smessage-learning (information processing) approach 
Cognitive response approach 
Elaboration likelihood model (ELM)
I. Carl Hovland’s (1953) Message Learning (Information 
Processing) Approach to Attitude Change: 
Hovland identified the factors and the 
(learning) process by which they influence 
attitude change. 
Factors: 
“Who Says What To Whom and How and with What 
Effect?” 
Who = Source characteristics 
What = Message 
Whom = Audience 
How = Medium 
Effect = Persistence
Hovland’s Approach: 
Process:“Message Learning” or persuasion requires some degree of 
attention, comprehension, yielding & retention. 1950s to 1970s. 
Between 1942 and 1945 he worked for the U.S. War Department, studying the effectiveness of training films and 
information programs, especially audience resistance to persuasive communications and methods of overcoming 
such resistance. 
Source effects. One-sided versus two-sided messages.
Hovland example: The Influence of Source Credibility on 
Communication Effectiveness, 1951. 
Randomly assign Ss to: 1) Positive & Negative positions, and 2) 
High & low credibility sources. 
If we were doing 
this study today, 
what sources and 
issues might we 
use?
Hovland results: People more likely to accept 
the position of high credibility sources, on 
average (There was more to his article than 
this, of course).
Hovland’s Approach: Limitations 
 Neither attention nor comprehension of a message 
(beyond mere exposure to it) are necessary for attitude 
change. 
 In other words, people can accept a message even if they didn’t 
understand or pay attention to it. 
 Question: Did people actually “learn” more from a high credibility 
source? 
 Examples: 
 Feelings of pride when flags wave or patriotic music plays 
 Infatuation for attractive or charismatic candidates
II. Cognitive Response Approach: 
(Ch. 2 in Age of Propaganda), late 1970s. 
 It’s not so much the characteristics of the 
message or the source that affect persuasion, 
but the thoughts running thorough our heads 
that matter. 
 It’s not so much whether people learn about 
the message, as Hovland argued, but the fact 
that people spontaneously produce evaluative 
thoughts during the message presentation and 
the net favorability of the thoughts is a good 
predictor of the success of the persuasion. 
Anthony Greenwald 
Now studies implicit 
attitudes we are not 
aware of
Cognitive Response Approach: 
(Greenwald) 
 A successful persuasion tactic is one that 
directs and channels thoughts so that the 
target thinks in a manner agreeable to the 
communicator’s point of view (p. 31). 
 The key is to disrupt any negative thoughts 
and promote positive thoughts about the 
proposed course of action. 
 Political examples? Healthcare? 
 Persuasion techniques in Age of Propaganda: 
Inoculation & Forewarning
Cognitive Response Approach: Limitations 
 Still doesn’t deal with mindless propaganda. 
In fact, the CR approach assumes people are 
very active and thoughtful. But again, we 
know from research that attitude change can 
occur when people don’t think and are 
relatively mindless. 
 How does this occur? 
 Elaboration Likelihood Method.
III. Elaboration (thinking) Likelihood 
Model (ELM), R.E. Petty & John Cacciopo 
 There are both Central (thoughtful) and 
Peripheral (mindless) routes to persuasion. 
 Central and Peripheral routes to persuasion fall at 
opposite ends of a continuum in terms of the 
amount of effortful message evaluation (i.e., 
“elaboration” or thinking) they require. 
 Note: Central and Peripheral are analogous to S2 
and S1 thinking (Kahneman, Thinking: Fast & Slow). 
 The ELM tells us not only what factors 
(message, source) are important, but when 
they will be influential (depending on route) 
and how (consequences of attitudes). 
Petty now studies 
implicit attitudes 
Cacciopo now studies 
neuroscience.
Elaboration Likelihood Model (ELM) 
 Central route processing (S2): High thinking: 
when people carefully and effortfully evaluate 
the info relevant to the merits of the 
message. 
 Persistence of change. 
 Peripheral route (S1): Low thinking: 
“Cognitive misers” rely on simpler cues (e.g., 
source, fear appeals) to make quick 
evaluations and decisions. 
 Short-lived change.
Sources of high versus low thinking 
When do we think about the message? Need two things: 
 Motivation to think is affected by: 
 The perceived personal relevance of the communication. When 
personal relevance is low, argument scrutiny is low and attitudes are 
affected more by peripheral cues such as source cues. 
 Question: When are people motivated to overcome low motivation 
to process political messages? 
 Ability to think. Higher ability if: 1) Message repetition, 2) Lack of 
external distractions, 3) Knowledge. 
 If the argument is weak or if you don’t want people to scrutinize the 
message too carefully, distract them because making the message 
difficult to understand reduces their ability to scrutinize it and 
increases reliance on simple cues.
Petty & Cacciopo, 1981 
 Undergraduates were either told a 
proposal for taking comprehensive 
exams was for next year (high 
relevance) or 10 years later (low 
relevance) 
 Arguments were either strong or 
weak for the exams. 
 Source of the argument was either 
an expert or not. 
 Findings: 
 Argument strength makes a bigger 
difference for students for whom the 
exams had high personal relevance. 
 Source of argument more important for 
students with low personal relevance.
Elaboration Likelihood Model (ELM): 
Putting it all together 
More thinking results in attitude formation and change that is: 
• more permanent, more predictive of behavior, and more resistant to fading and 
counterattacks. 
But, More thinking (central route) requires both: 
Motivation to process the message, AND 
Ability to process the message 
Otherwise, we rely on peripheral cues and attitude change is more temporary, unstable and more 
susceptible to fading and counterattacks.
Why does high thinking make such a 
big difference? 
 High thinking: 
 Attitudes are based on more knowledge and are 
more accessible. 
 More confidence in one’s views. 
 Note: We can also become more confident and 
certain if we just think we are right
Implications of ELM 
 ELM as a theory of persuasion not only 
identifies what factors (e.g., source) influence 
persuasion but when they are more and less 
effective for persuasion. 
 Mindless propaganda via peripheral route 
processing is often much easier and effective 
than infomercials using central route 
processing that requires people to think, 
especially when rational ignorance or S1 
thinking predominates.
Examples of ELM 
 Healthcare arguments 
 Source: 
 Message: 
 Easy (Death panels, socialized medicine) vs. Hard (complex policy) 
 Audience ability and motivation: knowledge, partisanship, personal 
relevance 
 Peripheral cues:
Hovland’s (1953) Message-Learning 
(Information Processing) Approach 
 “Who says What to Whom and How and 
with what Effect?” 
 Source of communication 
 Credibility (e.g., Swift Boat ads, endorsements) 
 Attractiveness (celebrities?) 
 Message characteristics 
 Visual images 
 Fear arousal 
 Audience characteristics
Source characteristics 
Class discussion here goes beyond 
Age of Propaganda, Chs, 12-14 
(required reading). 
Here we cover additional, political 
considerations beyond psychological 
principles.
Additional political considerations 
 Judgments about trustworthiness are likely to 
vary across different types of messages and 
audiences. 
 Foreign policy versus domestic policy. 
 Foreign policy messages: Obama’s foreign policy 
messages versus 9/11 under Bush. 
 In politics, disparaging the source is a popular 
tactic. Why? 
 In politics today, it’s often hard to know 
whether the source can be trusted. Why?
Examples of propaganda that focuses 
on the source of the message 
Use a highly credible source to give weight 
to thin, ambiguous or confusing evidence. 
Disparaging the source is easier than 
responding to a disagreeable message on 
its merits. 
Colin Powell making the case 
for invading Iraq at the UN 
http://www.youtube.com/wa 
tch?v=EqzKKFJSPvc
Another strategy: Sources emphasize their 
credentials (credibility), but hide their 
conflict of interest (trustworthiness) 
NYT: What you don’t know about the source: 
Message Machine 
Behind Analysts, the Pentagon’s Hidden Hand , 2005 
A PENTAGON CAMPAIGN Retired officers have been used to shape 
terrorism coverage from inside the TV and radio networks. 
Most of the “analysts” have ties to military contractors vested in 
the very war policies they are asked to assess on air. But we 
aren’t told that.
Columnists (and other sources) sometimes fail to disclose 
conflicts of interest 
EX1: Scientists who fail to disclose conflict of interest: 
pharmaceutical and biomedical research funded by private 
companies. 
EX2: NYT: “On Opinion Page, a Lobby's Hand Is Often Unseen” 
 Doug Bandow, a scholar for the libertarian Cato Institute and a columnist for the 
Copley News Service, resigned from both after acknowledging that he had received 
as much as 2,000 an article from Mr. Abramoff for writing in support of his lobbying 
clients, including Indian tribe casinos. 
 The Bush administration acknowledged this year that it had paid outside writers, 
including Armstrong Williams, the conservative columnist and television 
commentator, to promote the Education Department policy known as No Child Left 
Behind. 
 Bottom line: Columnists and other sources often fail to disclose 
conflicts of interest.
Attacking the character of a candidate undermines their 
credibility as a source of all their messages. 
Swift Vets and POWs for Truth 
What is “swiftboating”?
Politico, 2012: Verdict is in: 
Obama levels more personal attacks 
2012 Obama ads argued that there's something 
fundamentally wrong with his opponent. 
Of course, in his 
first 4 years, 
Obama was 
subjected to so 
many personal 
assaults from the 
right, on issues 
such as whether 
he is lying about 
his place of birth, 
his religion or the 
content of his 
college transcripts.
Swiftboating ads were largely untrue but 
effective for Independents. 
 Factcheck.org, Annenberg on Swiftboating 
 Republican-funded Group Attacks 
Kerry's War Record 
 August 6, 2004 
 Updated: August 22, 2004 
 Ad features vets who claim Kerry "lied" 
to get Vietnam medals.” 
 But other witnesses disagree -- and so 
do Navy records.
Swiftboating worked. 
Effectiveness of “Any Questions” ad: 
Independents’ intentions to vote for Kerry affected most. Why?
Celebrity endorsements
Celebrity endorsements
Political endorsements
Source effects 
Question: Which source characteristic is more 
important in politics—trust or competence?
Message Characteristics 
Visual images 
Fear arousal 
One- vs. Two-Sided Messages (P&A)
The 30-minute infomercial: A 
perfect message?
Visual images: Seeing is believing? 
A Picture Is Worth A Thousand Words?
FOX Irate Over Un-Retouched 
Sarah Palin Photo
Why do visual images (vivid 
appeals) work? 
 Hint: see P&A, ch . 19 
Video image from a President Bush campaign ad entitled 'Tested,' 
released Wednesday, March 3, 2004, showing the aftermath at the 
World Trade Center. Bush's re-election campaign is being criticized 
for using images from the Sept. 11 terrorist attacks, including 
wreckage of the World Trade Center. (Photo/Bush-Cheney 2004
Summary of Fear Appeal Research 
• Show sufficient threat 
• moderate to high fear appeals are 
most effective (not low or too high) 
• Show sufficient efficacy 
• introducing an effective solution or 
course of action strengthens a fear 
appeal (e.g., vote for me) 
• when efficacy is low, the individual 
may rely on defensive avoidance to 
lower their fear. 
This Is Your Brain on Drugs
Responses to fear appeals in health 
research: Fear is good 
 If people view a threat as serious and relevant (e.g., “I’m susceptible to 
contracting a terrible disease”), they become scared. Their fear 
motivates them to take some sort of action—any action—that will 
reduce their fear. 
 Best ways to create fear: magnify the severity of the threat (i.e., the 
magnitude of harm) and references to the likelihood of experiencing the 
threat with vivid language and pictures. 
 Question: will people act to control the danger of the threat (by avoiding 
risky behavior) or just control their fear about the threat (through denial, 
avoidance, etc.)? 
 If people don’t think the recommended response works . Or think they 
aren’t able to do the recommended response, they are motivated to 
control their fear and focus on eliminating their fear through 
 denial (e.g., “I’m not at risk for getting skin cancer, it won’t happen to me”), 
 defensive avoidance (e.g., “This is just too scary, I’m simply not going to 
think about it”), or 
 reactance (e.g., “They’re just trying to manipulate me, I’m going to ignore 
them”).
Fear Appeals and Message Acceptance: 
Moderate levels of fear are most effective 
 Fear appeals have 
both facilitating 
and inhibiting 
effects. Add these 
two effects 
together and you 
get the red line of 
actual effects. 
 Facilitative effects 
at lower levels: 
attracts attention 
and interest in the 
message and may 
motivate the 
receiver to act to 
resolve the threat. 
 Inhibiting effects at 
very high levels: 
emotionally block 
the message by 
tuning it out, 
perceiving it 
selectively or
Edinburgh, Scotland
Australian anti-smoking campaign 
“Our quit smoking campaigns are credited 
with contributing to a 5 per cent reduction 
in the adult smoking rates since 2003.This 
equates to more than 180,000 fewer 
smokers in NSW.”
French ad campaign, 
“Smoking is harmful to your breath”
Anti-smoking ads are effective, 
but… 
 Although… 
 Tobacco use is the No. 1 cause of preventable death in the 
United States, killing more than 400,000 Americans every 
year, according to the C.D.C. 
 Antismoking programs actually work. 
 Big cuts: 2012: States are on track to collect a 
record 25.7 billion in tobacco taxes and 
settlement money, but they are set to spend less 
than 2 percent of that on prevention. 
 Kentucky: 
 Ranks 40th among states in the amount of money spent to 
persuade people to quit or never start smoking 
 The state has the nation's second-highest adult smoking 
rate, as well the highest rate of smoking-related deaths. 
Most alarming of all, Kentucky is encouraging more 
smokers: The smoking rate among high schoolers is the 
highest in the U.S.
Examples of political fear appeals 
LBJ, 1964 RMN, 1968 
Colin Powell holding a 
model vial of anthrax 
while giving a 
presentation to 
the United Nations 
Security Council
The Construction of a Fear Appeal I: 
 March, 1947: To sell the 
400 million Marshall Plan 
to rebuild Europe after 
WWII: 
 In the words of Truman, the 
speech was designed to 
“Scare the hell out of the 
American people ”
The Construction of a Fear Appeal II: 
“We don't want the smoking gun to be a mushroom cloud.” 
http://en.wikipedia.org/wiki/White_House_Iraq_Group 
 September 5, 2002: In a WHIG meeting, 
chief Bush speechwriter Michael Gerson 
proposes the use of a "smoking 
gun/mushroom cloud" metaphor to sell the 
American public on the supposed nuclear 
dangers posed by Saddam Hussein. 
 September 7, 2002, Condoleezza Rice: "We know that he has the 
infrastructure, nuclear scientists to make a nuclear weapon…we don't want 
the smoking gun to be a mushroom cloud.” 
 October 7, President Bush: “Facing clear evidence of peril, we cannot wait for 
the final proof -- the smoking gun -- that could come in the form of a 
mushroom cloud. 
 October 14, 2002: President Bush says of Saddam "This is a man that we 
know has had connections with al Qaeda. This is a man who, in my judgment, 
would like to use al Qaeda as a forward army." [6] 
 January 21, 2003: Bush says of Saddam "He has weapons of mass destruction 
-- the world's deadliest weapons -- which pose a direct threat to the United 
States, our citizens and our friends and allies." [7] 
 February 5, 2003: Colin Powell addresses the United Nations, asserting that 
there was "no doubt in my mind" that Saddam was working to obtain key 
components to produce nuclear weapons. 
 March 19, 2003: The U.S. invades Iraq.
Fear appeals were followed with optimistic 
assessments of the risk of going to war 
 How Someone Always Wrong Is Always on TV
Obama & ISIS 
 Reluctant to use 
fear? 
 “He is ambivalent, 
and I think it 
shows,” Jennifer 
Shelton- 
Armstrong, a 45- 
year-old 
Democrat in 
Mission Viejo, 
California, said in 
a follow-up 
interview. “There 
is no clear plan.”
Effectiveness of Political Ads
Just how effective are typical 
political ads in elections? 
 Do they move the needle (voting intentions)? 
 The impact is usually at the margins in competitive races. 
 How long do the effects last? 
 Do they influence attitudes even if they don’t 
affect our voting behavior? 
 Tough to answer. 
 Political consultants inflate their effectiveness. Why? 
 Need a scientific method to assess causality in a natural 
environment: Field experiments 
 Internal and external validity.
“Rick Perry and His Eggheads: Inside the 
Brainiest Political Operation in America” 
 From Sasha Isenberg's book, The Victory Lab. 
 In the 2006 governor’s race in TX, four 
political scientists invited into Rick 
Perry’s war room to run experiments 
testing the effectiveness of: candidate 
appearances, TV ads, robocalls, direct 
mail. 
 These were the political world’s version 
of randomized drug trials. 
 ‘Moneyball’ Meets Campaigning
The field experiments 
 2 million of incumbent’s (Perry’s) television 
and radio advertising deployed 
experimentally. 
 In each experimental media market, the 
launch date and volume of television 
advertising were randomly assigned. 
 Tracking poll of 1,000 registered voters each 
day.
Findings: Televised ads have strong 
but short-lived effects on voting 
preferences. 
“Political ads are a bit like morphine: you need dose after dose for them to 
keeping working.”
More research on effectiveness of ads 
 Strong but short-lived 
 Campaign ads matter more when a 
candidate can outspend the opponent.
Implications? 
 The effectiveness of some ads is 
exaggerated. 
 Most political ads seem to appeal to 
peripheral route persuasion with short-term 
effects.
The impact of political 
propaganda depends on audience 
characteristics, especially 
partisanship 
Party Cues, Motivated 
Reasoning, Persuasion & 
Resistance
Political Misperceptions, Cognitive 
Dissonance, Motivated Reasoning, and 
Resistance to Persuasion 
Misinformation can be worse than no information
Two examples of partisan 
misperceptions 
 July, 2006: widespread support for the 
conspiracy theory that Bush administration 
officials were complicit in the 9/11 terrorist 
attacks. 
 “likely” that “[p]eople in the federal government 
either assisted in the 9/11 attacks or took no action to 
stop the attacks because they wanted the United 
States to go to war in the Middle East.” 
 Apr 21, 2011: CBS News/ New York Times poll: 
25% of all Americans incorrectly think President 
Obama was not born in the United States.
Two examples of partisan 
misperceptions 
• Democrats more likely to 
believe 9/11 conspiracy 
theory 
• Republicans more likely 
to believe birther myth
2004, “separate realities” 
More than a year after the Iraq invasion, after several 
reports by the U.S. govt., Republicans more likely to believe:
Findings of Commissions on Iraq War, WMD 
& al-Qaeda, prior to 2004 election 
 1/28/04: U.S. Iraq Survey Group inspector David Kay resigns: 
 stating that he believed WMD stockpiles would not be found in Iraq. "I 
don't think they existed," commented Kay. “It turns out that we were all 
wrong, probably in my judgment, and that is most disturbing. [Kay,] 
 3/5/04: Former chief U.N. weapons inspector declares Iraq war illegal 
 10/7/04: Final Iraq Survey Group (Duelfer) Report (U.S.): Iraq did not 
have WMD 
 “Saddam Hussein did not possess stockpiles of illicit weapons at the time 
of the U.S. invasion in March 2003 and had not begun any program to 
produce them.” 
 June, 2004, 9/11 Commission: 
 "to date we have seen no evidence of a collaborative operational relationship 
between Iraqi government & al-Qaeda. Nor have we seen evidence indicating 
that Iraq cooperated with al Qaeda in developing or carrying out any attacks 
against the United States.
Misperceptions due to? 
1. Elites: spread misinformation; media fails to correct 
it. 
2. Citizens (partisans): Engage in motivated reasoning.
We are rationalizing animals 
(Ch 4) 
 Cognitive dissonance theory (Festinger) 
 Cognitive dissonance is a state of tension and 
discomfort that occurs whenever a person holds two 
cognitions that are psychologically inconsistent (e.g., 
“Smoking is a dumb thing to do because it could kill 
me” and “I smoke two packs a day”). Resolution: 
 “I’ll quit tomorrow (when I’m older).” 
 “It helps me lose weight.” 
 “I’ll beat the odds.” 
 “I smoke filtered cigarettes.” 
 “We all have to go sometime.” 
 “Hack, hack, hack: would you please put that cig in my 
tracheotomy hole?”
Cognitive dissonance examples 
 Seekers cult 
 Post-decision bolstering when options were close 
 Self-justification: “I did not have sex with that woman” “I am not a crook,” 
 Mistakes Were Made (But Not by Me): Why We Justify Foolish Beliefs, Bad 
Decisions, and Hurtful Acts 
 Bush, 3/06: "More fighting and sacrifice will be required to achieve this victory, 
and for some, the temptation to retreat and abandon our commitments is 
strong," said Mr. Bush. "Yet, there is no peace, there's no honor, and there's no 
security in retreat.“ 
 More powerful and dangerous than lying: Doing something stupid or bad was the 
best thing I could have done. In fact, come to think of it, it was the right thing. 
“There was nothing else I could have done.” “Actually, it was a brilliant solution to 
the problem.” “I was doing what was best for the nation.” “Those bastards 
deserved what they got.” “I’m entitled.” 
 LBJ had a remarkable capacity to convince himself that whatever the most 
politically expedient position was at the time, it had always been his principled 
position, was the only true position and his enemies were against the truth. 
Impervious to self-correction: Vietnam quagmire. 
 Challenges rational choice view that people make decisions based on 
information and pressures of which they are aware.
Motivated reasoning: Who, When, 
How, with what Implications? 
Ziva Kunda, social psychologist 
Taber & Lodge, political scientists
Goals in information processing 
and belief updating 
1. Accuracy goals (intuitive statistician, rational choice 
version): seek out and carefully consider relevant evidence 
to reach a correct or otherwise best conclusion. 
a) Bayes’ Theorem: We respond to new information the way a 
scientist or statistician would respond to evidence in an 
experiment, without bias: 
p(S|E) = p(E|S )p(S ) 
p(E) 
 Because our prior beliefs should not bias new information, there 
should be some updating or belief revision when we encounter new 
information inconsistent with our prior beliefs. 
 Normative model of belief updating. 
 Do people follow this model for political belief updating?
Goals in information processing 
2. Efficiency (cognitive misers): our prior beliefs 
operate as “cold” cognitions, biasing the 
processing of new information, by directing our 
attention, retention, recall and interpretation of 
information. 
 One source of bias in perceptions & judgment.
Goals in information processing 
3. Partisan goals (Motivated reasoning): 
a. (Talking about “partisan” in the broadest sense = having a prior 
committed position on an issue.) 
b. Tendency for people to use their reasoning powers to process 
new information in a biased way to support their prior beliefs. 
c. Even when told to be accurate, citizens are often pulled by the 
emotional charge of their “hot political cognitions.” 
 Often immediately and without intentional control, a perceived 
candidate, issue, group, or idea is classified as either good or bad, 
and in a matter of milliseconds this evaluation prompts motivated 
reasoning. 
 All political stimuli have an emotional charge.
Political concepts in memory associated 
with affect
Examples: 
 Has the national economy gotten better or 
worse over the last year? 
 A relatively objective judgment, not like a 
candidate’s personal characteristics 
 But, members of the president’s party almost 
always have rosier perceptions of the economy 
than members of the opposition party. 
 International: 
 Are there WMD, was Hussein collaborating with Al 
Qaida?
Who is more susceptible to 
motivated reasoning and when? 
 Who? Those with more motivation & ability to 
defend their attitudes. 
 Partisans with stronger prior attitudes have greater 
motivation to defend their attitudes. 
 More Sophisticated partisans have greater ability 
(knowledge) to defend their attitudes. 
 When? The message arouses partisanship 
 Party or issue elites provide cues 
 Message promotes a defensive response: When 
communications are charged with partisan conflict 
that challenges identities and attitudes (e.g., 
presidential elections).
How does motivated reasoning bias our 
evaluation of political information? 
 Even though participants in their experiments are 
instructed repeatedly to “set their feelings aside,” to 
“rate the arguments fairly,” and to be as “objective as 
possible”… 
 Selective exposure: people seek out supportive 
arguments. 
 Confirmation bias: people treat evidence that supports 
their priors as stronger and actively counter-argue 
challenging evidence. 
 What effect? The net effect will be attitude polarization. 
 Q: Is MR more or less likely to occur in the current 
political environment? Why?
Mechanisms of MR: Lodge & Taber 
1. Selective exposure: People tend to 
seek out information that confirms 
their beliefs and avoid information 
that is inconsistent with those views. 
 using a computerized information board, 
political sophisticates were more likely to 
choose to read the arguments of 
sympathetic sources than to expose 
themselves to an opposing point of view on 
affirmative action and gun control. 
 As a result, they polarized: subjects who 
were most biased in their information 
search became more extreme in their 
attitudes.
Selective exposure
Evidence: Lodge & Taber 
2. Confirmation & Disconfirmation biases: Partisans process 
information with a bias toward their pre-existing views, 
disparaging contradictory information while uncritically 
accepting information that is consistent with their 
beliefs 
 When people are asked to rate the strength of arguments, 
sophisticates and those with strong priors were biased in rating 
the arguments with which they agreed as stronger than those 
with which they disagreed. 
 **Ps are instructed repeatedly** to “set their feelings aside,” to “rate 
the arguments fairly,” and to be as “objective as possible.” 
 Attitude polarization results when people seize upon consistent 
evidence with little scrutiny, while dismissing out-of-hand evidence that 
challenges their prior attitudes
Rate the arguments
Lodge & Taber evidence of 
motivated reasoning 
Prior 
attitudes 
are 
Bigger 
bias 
Pro-attitudinal arguments tend to be rated as stronger than counter-attitudinal 
arguments. See largest bias for sophisticates and strong priors.
Health Care Misperceptions: 
Evidence of motivated reasoning 
.
Implications 
 Sophisticated partisans may be more, not less, biased in 
their evaluations than unsophisticated partisans. 
 Sophisticated partisans often blindly follow party elites 
without scrutinizing the quality of arguments. 
 They are more aware of what elites are saying, and have greater 
ability and motivation to engage in motivated reasoning. 
 Once formed, their attitudes, which might be misinformed, resist 
correction. 
 Partisan cues can be a powerful means of getting partisans to 
accept new attitudes that are resistant to change.
Gaines et al. “Partisan Motivation and 
Opinion on Iraq” 
How did different partisan groups respond to the 
changing realities in Iraq?
How did Republicans & Democrats become so 
polarized on the Iraq war? 
 Did they see different facts, ignore reality? 
 Or were their interpretations of the facts 
radically different because they engaged in 
partisan reasoning?
Partisan polarization in support for Iraq War, 
2003-2007
Perceptions of Scientific Consensus 
Dan Kahan, et al. “Cultural Cognition of Scientific 
Consensus” 
Why do members of the public disagree—sharply and 
persistently—about facts on which expert scientists 
largely agree? 
Quick answer: Motivated reasoning occurs, which creates 
polarization
Why do liberals and conservatives evaluate 
scientific consensus so differently? 
Most citizens don’t evaluate the scientific evidence directly, they evaluate 
the perceived consensus and expertise of scientists 
 Possible ways prior beliefs influence perceived 
consensus: 
 Selective exposure: People tend to search out 
information consistent with their prior beliefs, which is 
easier to do with cable news & internet sources 
 Recall of instances of experts taking a position 
consistent with their beliefs 
 Perceptions of “expert” credibility 
 When people encounter scientists whose evidence conflicts 
with their beliefs, they have a low opinion of their credibility
Perceptions of scientific consensus 
 “Tell me whether you think most scientific experts 
agree with these statements:” 
 Global temperatures are increasing. 
 Human activity is causing global warming. 
 Radioactive wastes from nuclear power can be safely 
disposed of in deep underground storage facilities. 
 Permitting adults without criminal records or 
histories of mental illness to carry concealed 
handguns in public decreases violent crime. 
 Note: There is a scientific consensus on all but 
the last statement, where there is no consensus.
Experiment: Evaluate the credibility of 
scientists whose research is described as either 
supporting or not supporting global warming, 
nuclear power & gun control.
Read book excerpts of fictional scientists: -- 
Respondents randomly assigned to 1 of 2 opposing excerpts of 
fictional scientists.
Experimental Results: Evaluations of the scientist’s 
credibility are in the eye of the perceiver. 
What this chart should show: Liberals and conservatives evaluate the 
scientist who agrees with them as more credible
Postscript: Scientific Consensus 
 Global temperatures are increasing. 
 Human activity is causing global warming. 
 NUKE. Radioactive wastes from nuclear power 
can be safely disposed of in deep underground 
storage facilities. 
 Permitting adults without criminal records or 
histories of mental illness to carry concealed 
handguns in public decreases violent crime. 
 Note: There is a scientific consensus on all but 
the last statement, where there is no 
consensus.
Postscript II: Counter-example 
 Why have attitudes on gay marriage changed 
so dramatically in the last decade? 
 2004: GOP strategy to mobilize religious right by 
placing constitutional amendments on the ballot 
 2012: Amendments are being struck down and 
public support for gay marriage has increased 
dramatically.

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474 2014 persuasion and propaganda up

  • 1. PERSUASION, PROPAGANDA & ATTITUDE CHANGE: THEORIES AND APPLICATIONS PS 474 Mark Peffley
  • 2. Attendance question: Have you purchased the required books for the course? 1. Yes 2. No
  • 3. Today  Examples of political ads and propaganda, Definitions  Theories of attitude change and persuasion  Source, Message & audience characteristics
  • 4. Before turning to politicalpropaganda, a few examples of creative & effective ads
  • 5.
  • 6. Turn-offs: Oscar Pistorius ‘negligent,’ but not guilty of premeditated murder
  • 8. Political ads  Issue ads (not just for campaigns anymore): Gun control  NRA  Ad 1: Bloomberg group’s superbowl ad  Ad in KY:  2012 Campaign  We’ve Heard it all before, Obama, Je 4  Fear, Romney, Je 4
  • 10. “Classic” examples of political propaganda “Daisy ad,” 1964 (the power of S1 thinking) Recent study: More negative ads by Democratic Party; negative ads contribute to political learning.
  • 11. Examples of political propaganda Willie Horton ad, 1988 RNC Turnstile ad, 1988 Jesse Helms "Hands" ad, 1990 Harold Ford Jr not for Tennessee, 2006
  • 12. Are these examples of propaganda too?  http://www.thedailyshow.com/watch/mon-february-27- 2012/indecision-2012---how-is-it-that-mitt-romney-hasn- t-crushed-this-guy-already- (Rick Santorum)  http://www.thedailyshow.com/watch/tue-february-28- 2012/i-can-t-believe-it-got-better- (Fox: Numbers aren’t real)  Grover Norquist's Taxpayer Protection Pledge
  • 13. II. What is propaganda? Examples Definitions
  • 14. Definitions Pratkanis & Aaronson • Propaganda is an attempt to influence people through the manipulation of symbols and the psychology of the individual by playing on the individual’s prejudices and emotions rather than a reasoned argument about the merits of the issue. • The goal of modern propaganda is not education or instilling the truth or enlightenment of the public. The goal of modern propaganda is not to inform or enlighten but to move the masses (voluntarily) to a desired point of view, by any means necessary • Education, more generally, should provide people with the skills necessary to make their own decisions; it should encourage critical thinking.
  • 15. More Definitions Page & Shapiro, The Rational Public: • Educate: Individuals or institutions (schools, elected officials, media, experts), that influence public opinion by providing correct, helpful information, can be said to educate the public. • Mislead: Individuals or institutions that influence public opinion by providing incorrect, biased, or selective information, or erroneous interpretations can be said to mislead the public. • Manipulate: If government officials or others mislead the public consciously and deliberately, by means of lies, falsehoods, deception, or concealment, they manipulate public opinion
  • 16. Note: Schools aren’t only in the education business The State Board of Education in Texas is one of the largest, most influential—and most conservative— in the country, and their social-studies curriculum guidelines will affect students around the country, from kindergarten to 12th grade, for the next 10 years. They buy or distribute a staggering 48 million textbooks annually.
  • 17. Education, Misleading or Manipulation? Texas Board Others’ Views  Christian activist on the Texas board: “The philosophy of the classroom in one generation will be the philosophy of the government in the next.”  Students required to evaluate the contributions of significant Americans. The names proposed includedThurgood Marshall, Billy Graham, Newt Gingrich, William F. Buckley Jr., Hillary Rodham Clinton and Edward Kennedy. All passed muster except Kennedy, who was voted down.  “Many of us recognize that Judeo-Christian principles were the basis of our country and that many of our founding documents had a basis in Scripture. As we try to promote a better understanding of the Constitution, federalism, the separation of the branches of government, the basic rights guaranteed in the Bill of Rights, I think it will become evident to students that the founders had a religious motivation.”  U.S. Historian: Were some of the founders Christian--yes but some were deists and some agnostic. The basic principles of the Constitution were to create a new nation based in democratic Enlightenment principles, not religious principles. Indeed, Enlightenment philosophy is the antithesis of religious dogma.  Benjamin Franklin: “When a religion is good, I conceive it will support itself; and when it does not support itself, and God does not take care to support it so that its professors are obliged to call for help of the civil power, ‘tis a sign, I apprehend, of its being a bad one.“  President John Adams: "Nothing is more dreaded than the national government meddling with religion.“  President Thomas Jefferson: "I consider the government of the United States as interdicted by the Constitution from intermeddling with religious institutions. . . . I do not believe it is for the interest of religion to invite the civil magistrate to direct its exercises, its discipline, or its doctrine.“  President James Madison ("Father of the Constitution" and principal author of the First Amendment): "There is not a shadow of right in the general government to intermeddle with religion. Its least interference with it would be a most flagrant violation.“
  • 18. Education, Misleading or Manipulation on Climate Change? Texas McGraw Hill Science Text (Grade 6) Excerpt: The Problem: • Scientists do not disagree about what is causing climate change, the vast majority (97%) of climate papers and actively publishing climatologists (again 97%) agree that human activity is responsible. • The Heartland Institute is an ideologically driven advocacy group that receives funding from Big Tobacco and polluters and it is pitted against a Nobel Peace Prize winning scientific body (IPCC).
  • 19. McGraw Hill Education, World Cultures & Geography [Teacher Version] (Grade 6) Is the earth flat? Can pigs fly? Some scientists disagree.
  • 20. III. Why Do We live in an Age of Propaganda? Pratkanis & Aronson, The Age of Propaganda
  • 21. A. The Essential Modern Dilemma: Persuasion as free exchange of ideas & debate vs. “mindless propaganda”
  • 22. B. Why mindless propaganda?
  • 23. Announcements  1st written assignment posted  Study Qs for Age of Propaganda, 2nd ed. posted  (Note: skip chs. 15-16, 22, 26-27, 29-32, 34-35, 40.  Do not skip chapters: 12-14 & 39.
  • 24. IV. Theories of attitude change: Hovland’smessage-learning (information processing) approach Cognitive response approach Elaboration likelihood model (ELM)
  • 25. I. Carl Hovland’s (1953) Message Learning (Information Processing) Approach to Attitude Change: Hovland identified the factors and the (learning) process by which they influence attitude change. Factors: “Who Says What To Whom and How and with What Effect?” Who = Source characteristics What = Message Whom = Audience How = Medium Effect = Persistence
  • 26. Hovland’s Approach: Process:“Message Learning” or persuasion requires some degree of attention, comprehension, yielding & retention. 1950s to 1970s. Between 1942 and 1945 he worked for the U.S. War Department, studying the effectiveness of training films and information programs, especially audience resistance to persuasive communications and methods of overcoming such resistance. Source effects. One-sided versus two-sided messages.
  • 27. Hovland example: The Influence of Source Credibility on Communication Effectiveness, 1951. Randomly assign Ss to: 1) Positive & Negative positions, and 2) High & low credibility sources. If we were doing this study today, what sources and issues might we use?
  • 28. Hovland results: People more likely to accept the position of high credibility sources, on average (There was more to his article than this, of course).
  • 29. Hovland’s Approach: Limitations  Neither attention nor comprehension of a message (beyond mere exposure to it) are necessary for attitude change.  In other words, people can accept a message even if they didn’t understand or pay attention to it.  Question: Did people actually “learn” more from a high credibility source?  Examples:  Feelings of pride when flags wave or patriotic music plays  Infatuation for attractive or charismatic candidates
  • 30. II. Cognitive Response Approach: (Ch. 2 in Age of Propaganda), late 1970s.  It’s not so much the characteristics of the message or the source that affect persuasion, but the thoughts running thorough our heads that matter.  It’s not so much whether people learn about the message, as Hovland argued, but the fact that people spontaneously produce evaluative thoughts during the message presentation and the net favorability of the thoughts is a good predictor of the success of the persuasion. Anthony Greenwald Now studies implicit attitudes we are not aware of
  • 31. Cognitive Response Approach: (Greenwald)  A successful persuasion tactic is one that directs and channels thoughts so that the target thinks in a manner agreeable to the communicator’s point of view (p. 31).  The key is to disrupt any negative thoughts and promote positive thoughts about the proposed course of action.  Political examples? Healthcare?  Persuasion techniques in Age of Propaganda: Inoculation & Forewarning
  • 32. Cognitive Response Approach: Limitations  Still doesn’t deal with mindless propaganda. In fact, the CR approach assumes people are very active and thoughtful. But again, we know from research that attitude change can occur when people don’t think and are relatively mindless.  How does this occur?  Elaboration Likelihood Method.
  • 33. III. Elaboration (thinking) Likelihood Model (ELM), R.E. Petty & John Cacciopo  There are both Central (thoughtful) and Peripheral (mindless) routes to persuasion.  Central and Peripheral routes to persuasion fall at opposite ends of a continuum in terms of the amount of effortful message evaluation (i.e., “elaboration” or thinking) they require.  Note: Central and Peripheral are analogous to S2 and S1 thinking (Kahneman, Thinking: Fast & Slow).  The ELM tells us not only what factors (message, source) are important, but when they will be influential (depending on route) and how (consequences of attitudes). Petty now studies implicit attitudes Cacciopo now studies neuroscience.
  • 34. Elaboration Likelihood Model (ELM)  Central route processing (S2): High thinking: when people carefully and effortfully evaluate the info relevant to the merits of the message.  Persistence of change.  Peripheral route (S1): Low thinking: “Cognitive misers” rely on simpler cues (e.g., source, fear appeals) to make quick evaluations and decisions.  Short-lived change.
  • 35. Sources of high versus low thinking When do we think about the message? Need two things:  Motivation to think is affected by:  The perceived personal relevance of the communication. When personal relevance is low, argument scrutiny is low and attitudes are affected more by peripheral cues such as source cues.  Question: When are people motivated to overcome low motivation to process political messages?  Ability to think. Higher ability if: 1) Message repetition, 2) Lack of external distractions, 3) Knowledge.  If the argument is weak or if you don’t want people to scrutinize the message too carefully, distract them because making the message difficult to understand reduces their ability to scrutinize it and increases reliance on simple cues.
  • 36. Petty & Cacciopo, 1981  Undergraduates were either told a proposal for taking comprehensive exams was for next year (high relevance) or 10 years later (low relevance)  Arguments were either strong or weak for the exams.  Source of the argument was either an expert or not.  Findings:  Argument strength makes a bigger difference for students for whom the exams had high personal relevance.  Source of argument more important for students with low personal relevance.
  • 37. Elaboration Likelihood Model (ELM): Putting it all together More thinking results in attitude formation and change that is: • more permanent, more predictive of behavior, and more resistant to fading and counterattacks. But, More thinking (central route) requires both: Motivation to process the message, AND Ability to process the message Otherwise, we rely on peripheral cues and attitude change is more temporary, unstable and more susceptible to fading and counterattacks.
  • 38. Why does high thinking make such a big difference?  High thinking:  Attitudes are based on more knowledge and are more accessible.  More confidence in one’s views.  Note: We can also become more confident and certain if we just think we are right
  • 39. Implications of ELM  ELM as a theory of persuasion not only identifies what factors (e.g., source) influence persuasion but when they are more and less effective for persuasion.  Mindless propaganda via peripheral route processing is often much easier and effective than infomercials using central route processing that requires people to think, especially when rational ignorance or S1 thinking predominates.
  • 40. Examples of ELM  Healthcare arguments  Source:  Message:  Easy (Death panels, socialized medicine) vs. Hard (complex policy)  Audience ability and motivation: knowledge, partisanship, personal relevance  Peripheral cues:
  • 41. Hovland’s (1953) Message-Learning (Information Processing) Approach  “Who says What to Whom and How and with what Effect?”  Source of communication  Credibility (e.g., Swift Boat ads, endorsements)  Attractiveness (celebrities?)  Message characteristics  Visual images  Fear arousal  Audience characteristics
  • 42. Source characteristics Class discussion here goes beyond Age of Propaganda, Chs, 12-14 (required reading). Here we cover additional, political considerations beyond psychological principles.
  • 43. Additional political considerations  Judgments about trustworthiness are likely to vary across different types of messages and audiences.  Foreign policy versus domestic policy.  Foreign policy messages: Obama’s foreign policy messages versus 9/11 under Bush.  In politics, disparaging the source is a popular tactic. Why?  In politics today, it’s often hard to know whether the source can be trusted. Why?
  • 44. Examples of propaganda that focuses on the source of the message Use a highly credible source to give weight to thin, ambiguous or confusing evidence. Disparaging the source is easier than responding to a disagreeable message on its merits. Colin Powell making the case for invading Iraq at the UN http://www.youtube.com/wa tch?v=EqzKKFJSPvc
  • 45. Another strategy: Sources emphasize their credentials (credibility), but hide their conflict of interest (trustworthiness) NYT: What you don’t know about the source: Message Machine Behind Analysts, the Pentagon’s Hidden Hand , 2005 A PENTAGON CAMPAIGN Retired officers have been used to shape terrorism coverage from inside the TV and radio networks. Most of the “analysts” have ties to military contractors vested in the very war policies they are asked to assess on air. But we aren’t told that.
  • 46. Columnists (and other sources) sometimes fail to disclose conflicts of interest EX1: Scientists who fail to disclose conflict of interest: pharmaceutical and biomedical research funded by private companies. EX2: NYT: “On Opinion Page, a Lobby's Hand Is Often Unseen”  Doug Bandow, a scholar for the libertarian Cato Institute and a columnist for the Copley News Service, resigned from both after acknowledging that he had received as much as 2,000 an article from Mr. Abramoff for writing in support of his lobbying clients, including Indian tribe casinos.  The Bush administration acknowledged this year that it had paid outside writers, including Armstrong Williams, the conservative columnist and television commentator, to promote the Education Department policy known as No Child Left Behind.  Bottom line: Columnists and other sources often fail to disclose conflicts of interest.
  • 47. Attacking the character of a candidate undermines their credibility as a source of all their messages. Swift Vets and POWs for Truth What is “swiftboating”?
  • 48. Politico, 2012: Verdict is in: Obama levels more personal attacks 2012 Obama ads argued that there's something fundamentally wrong with his opponent. Of course, in his first 4 years, Obama was subjected to so many personal assaults from the right, on issues such as whether he is lying about his place of birth, his religion or the content of his college transcripts.
  • 49. Swiftboating ads were largely untrue but effective for Independents.  Factcheck.org, Annenberg on Swiftboating  Republican-funded Group Attacks Kerry's War Record  August 6, 2004  Updated: August 22, 2004  Ad features vets who claim Kerry "lied" to get Vietnam medals.”  But other witnesses disagree -- and so do Navy records.
  • 50. Swiftboating worked. Effectiveness of “Any Questions” ad: Independents’ intentions to vote for Kerry affected most. Why?
  • 54. Source effects Question: Which source characteristic is more important in politics—trust or competence?
  • 55. Message Characteristics Visual images Fear arousal One- vs. Two-Sided Messages (P&A)
  • 56. The 30-minute infomercial: A perfect message?
  • 57. Visual images: Seeing is believing? A Picture Is Worth A Thousand Words?
  • 58.
  • 59. FOX Irate Over Un-Retouched Sarah Palin Photo
  • 60.
  • 61.
  • 62. Why do visual images (vivid appeals) work?  Hint: see P&A, ch . 19 Video image from a President Bush campaign ad entitled 'Tested,' released Wednesday, March 3, 2004, showing the aftermath at the World Trade Center. Bush's re-election campaign is being criticized for using images from the Sept. 11 terrorist attacks, including wreckage of the World Trade Center. (Photo/Bush-Cheney 2004
  • 63. Summary of Fear Appeal Research • Show sufficient threat • moderate to high fear appeals are most effective (not low or too high) • Show sufficient efficacy • introducing an effective solution or course of action strengthens a fear appeal (e.g., vote for me) • when efficacy is low, the individual may rely on defensive avoidance to lower their fear. This Is Your Brain on Drugs
  • 64. Responses to fear appeals in health research: Fear is good  If people view a threat as serious and relevant (e.g., “I’m susceptible to contracting a terrible disease”), they become scared. Their fear motivates them to take some sort of action—any action—that will reduce their fear.  Best ways to create fear: magnify the severity of the threat (i.e., the magnitude of harm) and references to the likelihood of experiencing the threat with vivid language and pictures.  Question: will people act to control the danger of the threat (by avoiding risky behavior) or just control their fear about the threat (through denial, avoidance, etc.)?  If people don’t think the recommended response works . Or think they aren’t able to do the recommended response, they are motivated to control their fear and focus on eliminating their fear through  denial (e.g., “I’m not at risk for getting skin cancer, it won’t happen to me”),  defensive avoidance (e.g., “This is just too scary, I’m simply not going to think about it”), or  reactance (e.g., “They’re just trying to manipulate me, I’m going to ignore them”).
  • 65. Fear Appeals and Message Acceptance: Moderate levels of fear are most effective  Fear appeals have both facilitating and inhibiting effects. Add these two effects together and you get the red line of actual effects.  Facilitative effects at lower levels: attracts attention and interest in the message and may motivate the receiver to act to resolve the threat.  Inhibiting effects at very high levels: emotionally block the message by tuning it out, perceiving it selectively or
  • 67. Australian anti-smoking campaign “Our quit smoking campaigns are credited with contributing to a 5 per cent reduction in the adult smoking rates since 2003.This equates to more than 180,000 fewer smokers in NSW.”
  • 68. French ad campaign, “Smoking is harmful to your breath”
  • 69. Anti-smoking ads are effective, but…  Although…  Tobacco use is the No. 1 cause of preventable death in the United States, killing more than 400,000 Americans every year, according to the C.D.C.  Antismoking programs actually work.  Big cuts: 2012: States are on track to collect a record 25.7 billion in tobacco taxes and settlement money, but they are set to spend less than 2 percent of that on prevention.  Kentucky:  Ranks 40th among states in the amount of money spent to persuade people to quit or never start smoking  The state has the nation's second-highest adult smoking rate, as well the highest rate of smoking-related deaths. Most alarming of all, Kentucky is encouraging more smokers: The smoking rate among high schoolers is the highest in the U.S.
  • 70. Examples of political fear appeals LBJ, 1964 RMN, 1968 Colin Powell holding a model vial of anthrax while giving a presentation to the United Nations Security Council
  • 71. The Construction of a Fear Appeal I:  March, 1947: To sell the 400 million Marshall Plan to rebuild Europe after WWII:  In the words of Truman, the speech was designed to “Scare the hell out of the American people ”
  • 72. The Construction of a Fear Appeal II: “We don't want the smoking gun to be a mushroom cloud.” http://en.wikipedia.org/wiki/White_House_Iraq_Group  September 5, 2002: In a WHIG meeting, chief Bush speechwriter Michael Gerson proposes the use of a "smoking gun/mushroom cloud" metaphor to sell the American public on the supposed nuclear dangers posed by Saddam Hussein.  September 7, 2002, Condoleezza Rice: "We know that he has the infrastructure, nuclear scientists to make a nuclear weapon…we don't want the smoking gun to be a mushroom cloud.”  October 7, President Bush: “Facing clear evidence of peril, we cannot wait for the final proof -- the smoking gun -- that could come in the form of a mushroom cloud.  October 14, 2002: President Bush says of Saddam "This is a man that we know has had connections with al Qaeda. This is a man who, in my judgment, would like to use al Qaeda as a forward army." [6]  January 21, 2003: Bush says of Saddam "He has weapons of mass destruction -- the world's deadliest weapons -- which pose a direct threat to the United States, our citizens and our friends and allies." [7]  February 5, 2003: Colin Powell addresses the United Nations, asserting that there was "no doubt in my mind" that Saddam was working to obtain key components to produce nuclear weapons.  March 19, 2003: The U.S. invades Iraq.
  • 73. Fear appeals were followed with optimistic assessments of the risk of going to war  How Someone Always Wrong Is Always on TV
  • 74. Obama & ISIS  Reluctant to use fear?  “He is ambivalent, and I think it shows,” Jennifer Shelton- Armstrong, a 45- year-old Democrat in Mission Viejo, California, said in a follow-up interview. “There is no clear plan.”
  • 76. Just how effective are typical political ads in elections?  Do they move the needle (voting intentions)?  The impact is usually at the margins in competitive races.  How long do the effects last?  Do they influence attitudes even if they don’t affect our voting behavior?  Tough to answer.  Political consultants inflate their effectiveness. Why?  Need a scientific method to assess causality in a natural environment: Field experiments  Internal and external validity.
  • 77. “Rick Perry and His Eggheads: Inside the Brainiest Political Operation in America”  From Sasha Isenberg's book, The Victory Lab.  In the 2006 governor’s race in TX, four political scientists invited into Rick Perry’s war room to run experiments testing the effectiveness of: candidate appearances, TV ads, robocalls, direct mail.  These were the political world’s version of randomized drug trials.  ‘Moneyball’ Meets Campaigning
  • 78. The field experiments  2 million of incumbent’s (Perry’s) television and radio advertising deployed experimentally.  In each experimental media market, the launch date and volume of television advertising were randomly assigned.  Tracking poll of 1,000 registered voters each day.
  • 79. Findings: Televised ads have strong but short-lived effects on voting preferences. “Political ads are a bit like morphine: you need dose after dose for them to keeping working.”
  • 80. More research on effectiveness of ads  Strong but short-lived  Campaign ads matter more when a candidate can outspend the opponent.
  • 81. Implications?  The effectiveness of some ads is exaggerated.  Most political ads seem to appeal to peripheral route persuasion with short-term effects.
  • 82. The impact of political propaganda depends on audience characteristics, especially partisanship Party Cues, Motivated Reasoning, Persuasion & Resistance
  • 83. Political Misperceptions, Cognitive Dissonance, Motivated Reasoning, and Resistance to Persuasion Misinformation can be worse than no information
  • 84. Two examples of partisan misperceptions  July, 2006: widespread support for the conspiracy theory that Bush administration officials were complicit in the 9/11 terrorist attacks.  “likely” that “[p]eople in the federal government either assisted in the 9/11 attacks or took no action to stop the attacks because they wanted the United States to go to war in the Middle East.”  Apr 21, 2011: CBS News/ New York Times poll: 25% of all Americans incorrectly think President Obama was not born in the United States.
  • 85. Two examples of partisan misperceptions • Democrats more likely to believe 9/11 conspiracy theory • Republicans more likely to believe birther myth
  • 86. 2004, “separate realities” More than a year after the Iraq invasion, after several reports by the U.S. govt., Republicans more likely to believe:
  • 87. Findings of Commissions on Iraq War, WMD & al-Qaeda, prior to 2004 election  1/28/04: U.S. Iraq Survey Group inspector David Kay resigns:  stating that he believed WMD stockpiles would not be found in Iraq. "I don't think they existed," commented Kay. “It turns out that we were all wrong, probably in my judgment, and that is most disturbing. [Kay,]  3/5/04: Former chief U.N. weapons inspector declares Iraq war illegal  10/7/04: Final Iraq Survey Group (Duelfer) Report (U.S.): Iraq did not have WMD  “Saddam Hussein did not possess stockpiles of illicit weapons at the time of the U.S. invasion in March 2003 and had not begun any program to produce them.”  June, 2004, 9/11 Commission:  "to date we have seen no evidence of a collaborative operational relationship between Iraqi government & al-Qaeda. Nor have we seen evidence indicating that Iraq cooperated with al Qaeda in developing or carrying out any attacks against the United States.
  • 88. Misperceptions due to? 1. Elites: spread misinformation; media fails to correct it. 2. Citizens (partisans): Engage in motivated reasoning.
  • 89. We are rationalizing animals (Ch 4)  Cognitive dissonance theory (Festinger)  Cognitive dissonance is a state of tension and discomfort that occurs whenever a person holds two cognitions that are psychologically inconsistent (e.g., “Smoking is a dumb thing to do because it could kill me” and “I smoke two packs a day”). Resolution:  “I’ll quit tomorrow (when I’m older).”  “It helps me lose weight.”  “I’ll beat the odds.”  “I smoke filtered cigarettes.”  “We all have to go sometime.”  “Hack, hack, hack: would you please put that cig in my tracheotomy hole?”
  • 90. Cognitive dissonance examples  Seekers cult  Post-decision bolstering when options were close  Self-justification: “I did not have sex with that woman” “I am not a crook,”  Mistakes Were Made (But Not by Me): Why We Justify Foolish Beliefs, Bad Decisions, and Hurtful Acts  Bush, 3/06: "More fighting and sacrifice will be required to achieve this victory, and for some, the temptation to retreat and abandon our commitments is strong," said Mr. Bush. "Yet, there is no peace, there's no honor, and there's no security in retreat.“  More powerful and dangerous than lying: Doing something stupid or bad was the best thing I could have done. In fact, come to think of it, it was the right thing. “There was nothing else I could have done.” “Actually, it was a brilliant solution to the problem.” “I was doing what was best for the nation.” “Those bastards deserved what they got.” “I’m entitled.”  LBJ had a remarkable capacity to convince himself that whatever the most politically expedient position was at the time, it had always been his principled position, was the only true position and his enemies were against the truth. Impervious to self-correction: Vietnam quagmire.  Challenges rational choice view that people make decisions based on information and pressures of which they are aware.
  • 91. Motivated reasoning: Who, When, How, with what Implications? Ziva Kunda, social psychologist Taber & Lodge, political scientists
  • 92. Goals in information processing and belief updating 1. Accuracy goals (intuitive statistician, rational choice version): seek out and carefully consider relevant evidence to reach a correct or otherwise best conclusion. a) Bayes’ Theorem: We respond to new information the way a scientist or statistician would respond to evidence in an experiment, without bias: p(S|E) = p(E|S )p(S ) p(E)  Because our prior beliefs should not bias new information, there should be some updating or belief revision when we encounter new information inconsistent with our prior beliefs.  Normative model of belief updating.  Do people follow this model for political belief updating?
  • 93. Goals in information processing 2. Efficiency (cognitive misers): our prior beliefs operate as “cold” cognitions, biasing the processing of new information, by directing our attention, retention, recall and interpretation of information.  One source of bias in perceptions & judgment.
  • 94. Goals in information processing 3. Partisan goals (Motivated reasoning): a. (Talking about “partisan” in the broadest sense = having a prior committed position on an issue.) b. Tendency for people to use their reasoning powers to process new information in a biased way to support their prior beliefs. c. Even when told to be accurate, citizens are often pulled by the emotional charge of their “hot political cognitions.”  Often immediately and without intentional control, a perceived candidate, issue, group, or idea is classified as either good or bad, and in a matter of milliseconds this evaluation prompts motivated reasoning.  All political stimuli have an emotional charge.
  • 95. Political concepts in memory associated with affect
  • 96. Examples:  Has the national economy gotten better or worse over the last year?  A relatively objective judgment, not like a candidate’s personal characteristics  But, members of the president’s party almost always have rosier perceptions of the economy than members of the opposition party.  International:  Are there WMD, was Hussein collaborating with Al Qaida?
  • 97. Who is more susceptible to motivated reasoning and when?  Who? Those with more motivation & ability to defend their attitudes.  Partisans with stronger prior attitudes have greater motivation to defend their attitudes.  More Sophisticated partisans have greater ability (knowledge) to defend their attitudes.  When? The message arouses partisanship  Party or issue elites provide cues  Message promotes a defensive response: When communications are charged with partisan conflict that challenges identities and attitudes (e.g., presidential elections).
  • 98. How does motivated reasoning bias our evaluation of political information?  Even though participants in their experiments are instructed repeatedly to “set their feelings aside,” to “rate the arguments fairly,” and to be as “objective as possible”…  Selective exposure: people seek out supportive arguments.  Confirmation bias: people treat evidence that supports their priors as stronger and actively counter-argue challenging evidence.  What effect? The net effect will be attitude polarization.  Q: Is MR more or less likely to occur in the current political environment? Why?
  • 99. Mechanisms of MR: Lodge & Taber 1. Selective exposure: People tend to seek out information that confirms their beliefs and avoid information that is inconsistent with those views.  using a computerized information board, political sophisticates were more likely to choose to read the arguments of sympathetic sources than to expose themselves to an opposing point of view on affirmative action and gun control.  As a result, they polarized: subjects who were most biased in their information search became more extreme in their attitudes.
  • 101. Evidence: Lodge & Taber 2. Confirmation & Disconfirmation biases: Partisans process information with a bias toward their pre-existing views, disparaging contradictory information while uncritically accepting information that is consistent with their beliefs  When people are asked to rate the strength of arguments, sophisticates and those with strong priors were biased in rating the arguments with which they agreed as stronger than those with which they disagreed.  **Ps are instructed repeatedly** to “set their feelings aside,” to “rate the arguments fairly,” and to be as “objective as possible.”  Attitude polarization results when people seize upon consistent evidence with little scrutiny, while dismissing out-of-hand evidence that challenges their prior attitudes
  • 103. Lodge & Taber evidence of motivated reasoning Prior attitudes are Bigger bias Pro-attitudinal arguments tend to be rated as stronger than counter-attitudinal arguments. See largest bias for sophisticates and strong priors.
  • 104. Health Care Misperceptions: Evidence of motivated reasoning .
  • 105. Implications  Sophisticated partisans may be more, not less, biased in their evaluations than unsophisticated partisans.  Sophisticated partisans often blindly follow party elites without scrutinizing the quality of arguments.  They are more aware of what elites are saying, and have greater ability and motivation to engage in motivated reasoning.  Once formed, their attitudes, which might be misinformed, resist correction.  Partisan cues can be a powerful means of getting partisans to accept new attitudes that are resistant to change.
  • 106. Gaines et al. “Partisan Motivation and Opinion on Iraq” How did different partisan groups respond to the changing realities in Iraq?
  • 107. How did Republicans & Democrats become so polarized on the Iraq war?  Did they see different facts, ignore reality?  Or were their interpretations of the facts radically different because they engaged in partisan reasoning?
  • 108. Partisan polarization in support for Iraq War, 2003-2007
  • 109. Perceptions of Scientific Consensus Dan Kahan, et al. “Cultural Cognition of Scientific Consensus” Why do members of the public disagree—sharply and persistently—about facts on which expert scientists largely agree? Quick answer: Motivated reasoning occurs, which creates polarization
  • 110. Why do liberals and conservatives evaluate scientific consensus so differently? Most citizens don’t evaluate the scientific evidence directly, they evaluate the perceived consensus and expertise of scientists  Possible ways prior beliefs influence perceived consensus:  Selective exposure: People tend to search out information consistent with their prior beliefs, which is easier to do with cable news & internet sources  Recall of instances of experts taking a position consistent with their beliefs  Perceptions of “expert” credibility  When people encounter scientists whose evidence conflicts with their beliefs, they have a low opinion of their credibility
  • 111. Perceptions of scientific consensus  “Tell me whether you think most scientific experts agree with these statements:”  Global temperatures are increasing.  Human activity is causing global warming.  Radioactive wastes from nuclear power can be safely disposed of in deep underground storage facilities.  Permitting adults without criminal records or histories of mental illness to carry concealed handguns in public decreases violent crime.  Note: There is a scientific consensus on all but the last statement, where there is no consensus.
  • 112. Experiment: Evaluate the credibility of scientists whose research is described as either supporting or not supporting global warming, nuclear power & gun control.
  • 113. Read book excerpts of fictional scientists: -- Respondents randomly assigned to 1 of 2 opposing excerpts of fictional scientists.
  • 114. Experimental Results: Evaluations of the scientist’s credibility are in the eye of the perceiver. What this chart should show: Liberals and conservatives evaluate the scientist who agrees with them as more credible
  • 115. Postscript: Scientific Consensus  Global temperatures are increasing.  Human activity is causing global warming.  NUKE. Radioactive wastes from nuclear power can be safely disposed of in deep underground storage facilities.  Permitting adults without criminal records or histories of mental illness to carry concealed handguns in public decreases violent crime.  Note: There is a scientific consensus on all but the last statement, where there is no consensus.
  • 116. Postscript II: Counter-example  Why have attitudes on gay marriage changed so dramatically in the last decade?  2004: GOP strategy to mobilize religious right by placing constitutional amendments on the ballot  2012: Amendments are being struck down and public support for gay marriage has increased dramatically.

Hinweis der Redaktion

  1. Proponents don’t call it Obamacare. KY State Fair signup: Affordable Care Act vs. Obamacare
  2. Ever get into a political argument with someone who you know you could never move a milimeter? An uncle, a friend? Parents?