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Mody University of Science and Technology
College of Law and Governance
An
Assignment
On the topic
Facewash
Submitted to: Dr. Anjali Sharma Submitted by: Monica Garg
Asst. Professor Aayushi Kamra
CLG, MUST B.B.A LL.B (1ST
Year)
Roll no. 173 & 148
ACKNOWLEDGEMENT
I have benefited a lot from this project during an
academic session of 2016-17. This project has
rewarded us with knowledge. I have got into the
various aspects of cosmetics by analysing various
sources on the internet.
I take this opportunity to acknowledge the
invaluable assistance of those people who helped
us in the completion of the project. And we also
express our special thanks to our mam dr. Anjali
Sharma (assistant professor) mam who has
provided us with opportunity to do this project.
Last but not the least we express our thanks to all
our friends who has encouraged us and supported
us all the times. And also we thank our parents
who has been continuingly supported us and
helping us in fighting against all odds.
Certificate Of Incorporation
No.2298 of 1983
I hereby certify AAYCA & COMPANY LIMITED, is this
day incorporated under Companies Act, 1956(NO. 1 OF 1956) and
the company is limited by shares.
Given under my hand at Delhi this TWO THOUSAND
AND TEN.
Seal of the registrar of companies
INDEX
Company profile
I) history and upbringing
II) about the inventors
III) about the product
IV) company logo
V) product design
Mission and vision
Long term and short term plans
Organisationalstructure
Departments
a) Production
i) Branding
ii) product
b) Finance
i) Pricing
c) Marketing
i) Advertisement
ii) The initialdistributionstrategy should consider
iii) Packaging and labelling
iv) Other measures
Channelsof distribution
Product description
Competitors
SWOT Analysis
Conclusion
Company profile
HISTORY AND UPBRINGING
AAYCA & CO. LTD. was established in 2010 with exclusive focus in
producing best beauty products. With our best efforts and
experience that we have in the field over the years has helped us to
introduce the products which are wide in range & best in quality. We
always think and keep it up to the edge to the latest innovation
around. We are a well-known cosmetic brands. Rights now we have 5
new flavours of facewash in our portfolio & many of them are “First
Time in India” flavours.
Our diverse product portfolio consists of brightening berry, green
apple, neem and aloe Vera, blue berry, mixed fruit and black current.
Each one addresses a defined area of customer needs and has
earned a reputation for quality and performance. We believe that
quality is the ways of life.
We understand the right to healthy skin is universal and our
contribution in building a healthier tomorrow is our motivation. We
continue to promote affordability in significant ways and work
toward expanding our product offerings. We have dermatologists
and cosmetician in our organisation who check the purity level of the
product and also create the new products from time to time
according to the needs of the consumers. We have got our presence
in 17 states of India. We have exported our products in country like
Mauritius, Dubai, Bangladesh and Yemen. We believe in winning
relationships with all our associates.
ABOUT THE INVENTORS
It takes an unconventional thinker to start a revolution, and that's
exactly what Miss Aayushi Kamra and Miss Monica Garg are. Thanks
to Miss Aayushi Kamra and Miss Monica Garg for their incredible
intuition, launched skincare Remedies with innovative flavours range
of face wash in 2003.
They have vast experience in the pharmaceutical & cosmeceuticals
field. They are the prime mover for various strategic alliances and
growth plans of the company. Their dynamic leadership has led the
company to become a major player in the cosmetic market. Today,
skincare Remedies is a new emerging leader in beauty products
under the creative, entrepreneurial and visionary leadership of
Managing of Miss Aayushi Kamra and Miss Monica Garg.
Miss Aayushi Kamra and Miss Monica Garg have had an outstanding
career in cosmeceuticals markets for over 9 years, during which they
developed a firm understanding of the complexities of
cosmeceuticals markets. They are thoroughly familiar with the
regulatory and business environment in India & other major money-
centers locations.
As the company’s Founder – skincare Remedies & AAYCA & CO. LTD.,
they are responsible for deploying the company's strategic vision and
developing business alliances as well as building the management
team. To Miss Aayushi Kamra and Miss Monica Garg, the product
and the people are everything to the company, and they dedicate
themselves to ensure that both would be successful. In addition to
inspiring the representatives, Miss Aayushi Kamra and Miss Monica
Garg also encourages the company's employees with the same
positive spirit. They believe strongly in the potential of people, and
that in that potential lay the power of possibility and, eventually,
success.
About the product
The Targeted market was identified as young teenagers, after
proper research and development process the product was
launched as ‘Sapphire FACE WASH’, which stands for glow,
radiance and youth.
Even though sapphire face wash was not the first product
launched in this category, however, this new product is
disruptive innovation in many ways:
Removes dirt and oil
Leaves your skin ultra-smooth
Prevents acne and pimples
Removes blackheads
Suitable for all Skin types
Company logo
PRODUCT DESIGN
Mission and Vision
Vision is not seeing things as they are it is as they will be.
“Our Vision is to be a leading cosmetic company by providing high
quality, affordable and innovative face washes.”
Our mission is to discover, develop and successfully market the
cosmetic products to prevent, diagnose, alleviate and cure skin
diseases.
Our entire efforts are towards providing total customer satisfaction
through excellence in technology and services.
Our ultimate aim is “Whatever we do, it should be beneficial to all
the people, society and nation”
Long Term And Short Term Plans
Short-Term
Our short-term planlooks at the characteristics of the
company in the present and developsstrategies for
improving them. Examples are the skills of the employees
and their attitudes. The conditionof productionequipment
or product qualityproblems is also short-term concerns. To
address these issues, you put in place short-term solutionsto
address problems. Employee training courses, equipment
servicing and qualityfixes are short-term solutions. These
solutionsset the stage for addressing problemsmore
comprehensively in the longer term.
Long-Term
In our long term planwe want to solve problems
permanently and to reach their overall targets. Our long-
term plan reacts to the competitive situationof the company
in its social, economic and politicalenvironmentand
developsstrategies for adaptingand influencingits position
to achieve long-term goals. It examines major capital
expenditures such as purchasing equipment and facilities,
and implements policiesand procedures that shape the
company's profile to match top management's ideas. When
short-term planningis successful, long-term planningbuilds
on those achievementsto preserve accomplishmentsand
ensure continued progress.
Organisational Structure
An organizational structure defines how activities such as
task allocation,coordination and supervision aredirected
toward the achievement of organizational aims. It can also
be considered as the viewing glass or perspective through
which individualssee their organization and its environment.
Functional structure
Functionalorganizational chartis structured with few
managers at the top and most people at the bottom,
organized by the tasks they performed.
Job classificationswere well defined and authoritywas top-
down. Control was maintainedby setting rules and
establishingstandard procedures.
For example, an executive may report to the president.
Companies that use functionalorganizational chartsplit their
departments into functionalareas, such as accounting,
finance, develop, marketing and law.
Functionalorganizational structure includes vice presidents,
executives, directors and managers in a company.
As opposed to small organizationalstructures, functional
organizationalcharts are useful for large degree bigger
companies.
The functionalstructure group’s employees together based
upon the functionsof specific jobs within the organization.
For example, a software developmentcompany can use the
following functionalorganizational chart:
President
- Sales Department
- Engineering Department
- Customer RelationsDepartment
- Accounting Department
- AdministrationDepartment
The followingexample organizational chart shows a
functionalorganizationalchart of a company
Departments
Our business organisation consists of the following main
departments or functions:
 Production.
 Marketing
 Accounting and Finance.
Production
Branding:
Branding is essentially creating a corporate brand identityfor
the consumer and getting that brand identityimprinted on
the minds of the consumer and this requires brand
positioningand brand management.
Brand is a comprehensive term, it has 2 components: Brand
Name: That part of the brand which can be spoken.
The Brand name of our product is SAPPHIRE FACEWASH.
Brand Mark: That part of the brand which can be recognized
but which is not utter able is called brand mark. The brand
mark of SapphireFace wash is the special lettering and colour
scheme. Its brand name and mark is such that it suggests its
benefits and qualities.
Another important concept when it comes to brands is that
of the
TRADE MARK. Trade Mark: A brand or part of a brand that is
given legal protection is called trademark. Sapphire Face
wash is registered and is legallyprotected. It has got a ‘TM’
mark. The protection is given against its use by other firm.
Product:
The Target market was identifiedas young teenagers, after
proper research and developmentprocess the product was
launchedas ‘SAPPHIRE FACE WASH’, which stands for glow,
radiance, youth and enchantingbeauty.
Even though Sapphireface wash was not the first product
launchedin this category, however, this new product is
disruptive innovation inmany ways: Removes dirt and oil,
Leaves your skin ultra- smooth, Prevents acne and pimples,
and Removes blackheadsand Suitablefor all Skin types.
Other Qualities Includes a range of oil-free face wash that
suit every skin type. 1. Sapphire Alovera Face wash helps
retain the moisture in your skin without making it sticky. 2.
Tea tree face wash that prevents pimpleand acne. 3. Fairness
face wash which lightensthe pigmentationof the skin.
Standardizationand Grading within Our Product Sapphire
face wash comes with a qualityassurance and a qualitymark.
Sapphire Facewashes come in different types:-
1. Brightening berry
2. Green apple
3. Neem and alovera
4. Blue berry
5. Mixed fruit
6. Black current
Finance
Pricing:
Price may be defined as the amount of money a customer
pays to purchase a product or service SAPPHIRE FACEWASH
will be availablein three convenientpacks:
Net weight Price
50 ml Rs.45
100ml Rs. 95
200ml Rs.170
These are the introductory prices which are subject to
change with the popularityof the product. We certainly
charge less than our competitors like Dove Face wash which
costs Rs. 126 for 100 grams.
Factors affecting pricing : Price is fixed keeping in mind
the following factors. New product-since it is a new product
and does not have an establishedbrand name, therefore the
prices are less.
Product cost – taking into considerationall the operating
expenses and keeping considerablea profit margin of Rs. 15,
the price has been fixed Penetration pricing – we have kept
our prices low so as to capture large market share.
Extent of competitionin the market- other competitors like
Dove, Ponds etc have an established goodwill.Also there are
a wide variety of face washes availablein the market. Seeing
the intense competition, we have kept our prices low.
Marketing
Advertisement:
With a right mix of TV, Print and new – age media should be
employed. A 60:30:10 respectively should be given for
effective reach to the target audience. It should also
communicate that instead of using multipleproducts for
different requirements, Sapphire Face wash is a single
solution,thus reducing the clutter. The Functionalbenefits
can be communicatedthrough a youth icon with a chubby
face (Actors Imran Khan, Shahid Kapooror Mahesh Babu).
This jellsin well with the user and usage imagery of Brand
Sapphire.
The initialdistribution strategy should consider:
1 The introductionof smaller packs: This has to be done in
order to get more consumers to try this product and avoid
price being the hindrance in doing so. This will also help in
targeting people who are ‘On-the-go’ consumers. Thiswill
help in market developmentin towns where there is a huge
potential Thiswill help Sapphire in a way similarto that of
Fair & Lovely giving out smaller packs (`5 pack).Thiswill
enable customers use it and experience the benefit before
trying out larger packs.
2 A signature fragrance for Vivel : Will be an added
advantageand help in establishing associations.This card is
playedby Lakme using fruit fragrance which has found a
distinct connects with its consumers.
3 TranslucentPack: With opaquepacks, it is difficult to
determine if the gel/cream is completely used up or not. So
the pack can be made translucent to observe the content.
4 Promotion: The tag line is going to be- “The Enchanted
Beauty” The above tag line is chosen because, the target
sector, i.e., women, who want to look beautiful but they
don’t want to harm themselves with chemicals. Sapphire
faces wash uses a naturalproduct like Honey, aloe-vera, fruit
extracts etc. The promotionalplanincludes advertising,
personal selling, sales promotion and Social Media
marketing.
5 Creating the Buzz: Pre-launch buzz should be created
through Face book pages and other social networking
forums, Contests and Events in colleges, channelslike MTV
Packaging and labelling:
Packaging:
Packaging consists of all the activities of designing and
producing the container or wrapper for a product. The
immediate cover of SAPPHIRE FACEWASH would be a bio
plastic tube. Such a tube is biodegradableand can be easily
decomposed. Further the face wash will be stored and
transported in cardboard boxes containing100 such units.
Packaging serves as an important promotionaltool. Every
packaged would contain a quality assurance mark which
would assure its qualityas well as its originality.
Labelling:
The labelof SapphireFace wash would contain the following:
Name - FACEWASH
Tagline – “The Enchanted Beauty”
Grade/Type – For all skin types
Directions for use – Pump foarmer twice into palm of hand.
Apply foam onto damp face and neck and massage in an
upward circular motion. Thoroughlyrinse with water and
towel dry. Use morning and night; follow with HD Clear™
TopicalBlend and Facial Lotion. Avoid direct contact with
eyes.
Ingredients – •Melaleuca,Eucalyptus,Geranium, Litsea,
and Ho Wood essential oils thoroughlycleanse and purify
skin
•Active Licorice Root extract provides high-performance
sebum regulation and oil control
•White Willow Bark extract promotes healthycell renewal
•A specialized phytolipid blend ofBlack Cumin Seed,
Chaulmoogra,Magnolia,and Manukahelpsreduce breakouts
•Rich in amino acids, a specializedalgae extract soothes and
calms skin
MRP – Rs 95 (inclusive of all taxes)
Net weight – 100ml
Name and address of manufacturer – AAYCA & CO. 241
shiv leela estate, chinchpada,vasai.
Other Measures:
We propose to start with a print ad in Hindiand English daily
newspapers.
Contacting Google Ad Sense for advertisements in appsand
on the net.
When capitalis available,launchingan AV ad.
1 Social Media Marketing: These days, market is easily
influencedby what is buzzing on the social media. Keeping
that in mind, SapphireFace wash will have active presence
on social platforms. Rich Media Sharing - Flickr, You
Tube,Vimeo,Photo Bucket, Picasa, Phlook, Todou. Blogs-
Blogger/Wordpress/Tumblr/ Posterous Social Networks -
Facebook,Linkedin,Ning, CyWorld MicroBlogging - Twitter,
Plurk,Yammer Aggregators - Digg, StumbleUpon Online
Forums - HardwareZone (HWZ), Comsenz Mobile:Four
Square, Gowalla
2 Sales Promotion: Consumers already have a face wash
they prefer. So to make them use our product once, we will
be using sales promotion techniques. Providing free sample
with a leadingwomen magazine. Also we will give Sapphire
Facewash free with Pantene Shampoos. At the same time the
Rs 75 variantwill have extra 10 grams absolutelyFREE.
3 Personal Selling: Personal Selling is a form of promotion
in which salesman go door to door selling the product. This is
a more personal way of sales interaction and also direct
feedback can be taken. We will employ able salespeople
who will be able to convince the consumers to buy the
product.
Channels of Distribution
Channel of Distribution for Gloria Face wash:
a) Decision regarding choice of channels of
distribution - sapphire Face wash would be sold through
the two-level channel i.e. Manufacturer-Wholesaler-
Retailer-Consumer this is done so as to cover a larger market
area.
b) Physical movement of the product- sapphire Face
wash would be produced in the central hub New Delhiand
transported to the rest of India.
Reasons for choice of Channel Following are:
1 Unit value of the product- since the unit value is low a
two way channel is convenient.
2 Geographical concentration of buyers- since buyers
are located throughout the country, longer channelsare
preferred
3 Perishability- since face wash is not a perishable
commodity it can be sold through longer channels.
Product Description
Sapphire Face Wash is an exclusive and naturalformula
containingplant extracts known to improve the look and feel
of skin. Designed with CPTG® essential oils, Sapphire Face
Wash thoroughly cleanses skin with Melaleuca,Eucalyptus,
Geranium, Litsea, and Ho Wood essential oils, each
renowned for their purificationproperties. This advanced
formula also containsan active Licorice Root extract, which
provides sebum regulationand oil control–essential to clear,
healthy skin–whileWhite Willow Bark promotes cell renewal
and a clear, smooth complexion. AdditionallySapphireFace
Wash nourishes skin with amino acids while soothing the
redness and irritationthat accompanies troubled skin.
Sapphire Face Wash is a natural, effective cleanser for
problem skin of all ages.
Type description
1. Brightening berry: This gentle face wash works like a
charm to transform your dull skin. If you’re lookingfor a
burst of morning energy at any time of the day, look no
further!
The rich foam thoroughly removes oil and dirt. Its special
ingredientshelp prevent common skin problems, without
drying out your skin. The natural berry extract leaves your
skin lookingfresh and glowing.
2. Green apple: Thisbrightening cleanser will reveal a more
refined lookingcomplexion. Antioxidantrich organic lemon,
apple and sugar cane hydroxy-acids, purifying botanicalsand
plant-basedcleansers exfoliate and deeply cleanse. Excellent
for sun-damaged and aging skin for optimum brightening
results.
The GREEN APPLE Cleansing Face wash is designed for all skin
types (except sensitive skin), 20's and up and is effective for
reducing the appearanceof hyperpigmentation,dark spots,
and uneven skin tone and texture.
Note: the GREEN APPLE cleansing face wash is not designed
for very sensitive or rosacea skin due to the alpha/beta
hydroxy fruit acids--if you have this type of skin, see the Daily
EssentialsCollection.
Key Benefits:
 Visiblybrighten with antioxidant-richorganic lemon
(citric acid) and organic apple(malic acid).
 Deeply cleanse with coconut cleansers.
 Exfoliate & visibly refine with organic raw cane sugar.
 Hydrate & nourish with algae.
 Purify with sage, lemon & dandelionbotanicals
3. Neem and alovera: This soap-free face wash cream for
oily skin has been speciallydesigned to cleanse impurities
and restore the natural balances. Containingplantextracts of
neem, lemon peel, tulsi and aloeverajuice, this face wash
cream soothes and protects the skin, providing essential
moisture. This face wash cream for oily skin reduces oiliness
and leaves the skin fresh, soft and bright, with a healthy
glow.
4. Blueberry & Mint: Blueberry & Mint self foaming face
wash enriched with blueberry, basil leaf extract & vitaminsto
tighten the appearanceof pores for a luminous, youthful
glow. It also prevents the dark patches and makes the skin
supple and radiant. This mild foam easily spreads and
penetrates deep into the pores to remove dirt and excess oil,
make up and dark circle below the eyes.
Blueberry & Mint self foaming face wash is manufactured,
using highly advancedtechnology in the production of face
washes with ultra mild active ingredients to protect the
sensitive skin of the face and neck with the magical
experience of the special pump, turning liquidinto foam.
5. Mixed fruit: Mixed fruit can give you clear complexion,
rejuvenate your skin, hydrate your skin , improve your skin
texture and make your skin appearyouthfuland glowing
.periwinkle choose top five fruit extract for mixed fruit face
wash. Bananas, lemon, oranges, apple, papaya.Bananas
contain a good amount of vitaminA, B, E that act as an anti-
aging agent. Lemons Extract containshigh amount of vitamin
c it give you glowing and healthyskin. Oranges a good source
of vitamin C. It improves your skin texture. Apples work an
anti-ageing agent. It also helpsin minimizingwinkles and fine
line. Papaya. Good source of antioxidantsand enzyme called
papain.It cleanses and soften your skin. Thisface wash use
regularly and you will never have any complainabout the
your face.
6. Black current: Thisface wash with ‘Black’ Activated
Carbon helps absorb and lift away the ‘Black’ dirt and
impurities from skin surface and deep within pores, helping
to reduce the causes of blemish to help reveal your natural
looking skin.
 ContainsActivated Carbon
 Easily absorbs and lifts away the “Black” impurities
 Helps to reduce the causes of blemish
 Reveals your naturalpure skin
Competitors
Himalaya Herbals Clarifying Fairness Face Wash
Trusted for its organic products all over India, HimalayaDrug
Company manufactures herbal products to satisfy the
personal care needs of its customers. HimalayaHerbals
Clarifying Fairness Face Wash is a uniqueskin care product.
Its ingredientsinclude mint, saffron, cucumber,
pomegranate, kumkuma and trapusha. The continuoususe of
this face wash helps fill pores and gives a lasting glow to the
skin. The price of a 100ml pack of HimalayaHerbalsClarifying
Fairness Face Wash is Rs. 110.
Garnier Light FairnessFace Wash
One of the most favourite choices of Indianswhen it comes
to skin care is Garnier. Garnier Light Fairness Face Wash is
enriched with exfoliating pure lemon essence and its formula
cleanses and clarifies skin thoroughlyand removes impurities
that make skin dull. The product is an effective dailyface
wash that helpsyou discover clear, radiantand even
complexion. The price of a 100ml pack of Garnier Light
Fairness Face Wash is Rs. 95.
Lakme Clean-up Fresh Fairness Face Wash
Lakme Clean-upFresh Fairness Face Wash is a part of the
Lakme range of cosmetics and skin care products from
HindustanUnilever. It washes away all visible dirt and
impurities. It is enriched with glycerine to keep your skin soft
and moisturised and Vitabeads,Vitamin E, C and B3, to
lighten your skin. Thisface wash leaves yourskin clean, fresh
and visibly fair. A 50g pack of Lakme Clean-upFresh Fairness
Face Wash costs around Rs. 110.
Clean & Clear Fairness Face Wash
Clean & ClearFairness Face Wash is a product of Johnson &
Johnson from the U.S.A. It containsnatural ingredientssuch
as multivitaminsand cherry extracts that remove oil and dirt
off the skin and give a rich and more glowing skin. An 80g
pack of Clean & ClearFairness Face Wash costs Rs. 100.
Pond's Flawless White – Deep Whitening Facial Foam
Pond's Flawless White – Deep Whitening Facial Foam is a
product of Unilever. It is enriched with the new GenActiv
formula. Pond's Flawless White - Deep Whitening Facial
Foam containssoft micro-exfoliating pink beadsthat remove
dead skin cells to reveal a brighter, lightercomplexion. A
100g pack of Pond's Flawless White - Deep Whitening Facial
Foam costs Rs. 175.
Fair & Lovely Multivitamin Face Wash
Fair & Lovely Multivitamin FaceWash is the most popular
and most trusted brand when it comes to fairness products.
It containsAHA complex and antioxidantsthat are helpful in
removing dark spots, pores and dullnessfrom the skin. A
regular use of Fair & Lovely Multivitamin FaceWash makes
skin look fairer and fresher over a period of time. A 100g pack
of this product costs Rs. 95.
VLCC Mandarin & Tomato Natural Fairness Face Wash
VLCC Mandarin& Tomato Natural Fairness Face Wash is
another fairness product that has gained a fair bit of
following amongst Indianusers. It is laden with tomato
extracts and mandarin that give users a naturalskin cleansing
experience. It is suitableto all skin types. A 175ml pack of
VLCC Mandarin& Tomato Natural Fairness Face Wash costs
Rs. 195.
Nivea Sparkling Glow FairnessFace Wash
A unisex product, equallywell-suited to men and women,
Nivea Sparkling Glow Fairness Face Wash is another one of
the most popularand widely used face wash products in
India. It provides necessary moisture, softness and freshness
to one's skin. A 50ml pack of Nivea Sparkling Glow Fairness
Face Wash costs Rs. 65.
Everyuth Naturals Radiant Fairness Saffron Face Wash
Everyuth NaturalsRadiant Fairness Saffron Face Wash is
preferred for a desired glowing and fairer skin as it is
endowed with nano kojic and enriched saffron. It is 100%
Soap free and specialises in gentle removal of impurities off
the skin. A 100ml pack of Everyuth NaturalsRadiant Fairness
Saffron Face Wash costs Rs. 125.
Joy Skin Fruits Fairness Face Wash
Joy Skin Fruits Fairness Face Wash is one of the leadingface
and skin care products in India. It makes complexionfair,
imparts whitening glow, helpsexfoliate and cleanse skin,
lightensand brightensskin, makes skin radiant and youthful
and leaves your skin smooth, refreshed and glowing all day
long.
SWOT Analysis
1. Sapphireglobally isthebrand that has its
presence in around 20 product categories in more
than 50 countries.
2. Sapphirehas huge brand recall and equity.
3. Very strong distribution network
4. The packs ‘Blue and White’ color as its brand
element.
5. Excellent advertisingand brand visibility makes it
a top-of-the-mind brand
1. Sapphire facedcriticismoveradcampaigns
whichwere termedasracistby a few people
2. Intense competitioninskincare segment
1. Well reputed and established global
brand, every chance to grow in the emerging
economies as well
2. Sapphire has an opportunity to increase
market share
3. Entry in men’s segment by focused
products
1. Popularityof otherskincare brands
2. Fierce marketingfromcompetitorswhile
Niveastill liesonlazierfront
Conclusion
Face wash is an important part of our daily
life. It is a routine chore for all of us to wash
our face first thing in the morning. Face wash
helps in clearing away all the dust particles as
well as by the moisturizer in the face wash
helps in keeping the skin smooth and supple.
These are some remedies to get rid of tanned
skin easily without much hassle, but one
should cover the face and hands during this
scorching heat. Moreover drink plenty of
water to keep the skin hydrated. Apply
adequate amount of sunscreen lotion before
going out and wash the face with cold water
and facewash immediately after coming back.
For beautiful looking skin use sapphire
facewash as you are not fully clean up until
you are sapphire clean.

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principles of management

  • 1. Mody University of Science and Technology College of Law and Governance An Assignment On the topic Facewash Submitted to: Dr. Anjali Sharma Submitted by: Monica Garg Asst. Professor Aayushi Kamra CLG, MUST B.B.A LL.B (1ST Year) Roll no. 173 & 148
  • 2. ACKNOWLEDGEMENT I have benefited a lot from this project during an academic session of 2016-17. This project has rewarded us with knowledge. I have got into the various aspects of cosmetics by analysing various sources on the internet. I take this opportunity to acknowledge the invaluable assistance of those people who helped us in the completion of the project. And we also express our special thanks to our mam dr. Anjali Sharma (assistant professor) mam who has provided us with opportunity to do this project. Last but not the least we express our thanks to all our friends who has encouraged us and supported us all the times. And also we thank our parents who has been continuingly supported us and helping us in fighting against all odds.
  • 3. Certificate Of Incorporation No.2298 of 1983 I hereby certify AAYCA & COMPANY LIMITED, is this day incorporated under Companies Act, 1956(NO. 1 OF 1956) and the company is limited by shares. Given under my hand at Delhi this TWO THOUSAND AND TEN. Seal of the registrar of companies
  • 4. INDEX Company profile I) history and upbringing II) about the inventors III) about the product IV) company logo V) product design Mission and vision Long term and short term plans Organisationalstructure Departments a) Production i) Branding ii) product b) Finance i) Pricing c) Marketing i) Advertisement ii) The initialdistributionstrategy should consider iii) Packaging and labelling iv) Other measures Channelsof distribution Product description Competitors SWOT Analysis Conclusion
  • 5. Company profile HISTORY AND UPBRINGING AAYCA & CO. LTD. was established in 2010 with exclusive focus in producing best beauty products. With our best efforts and experience that we have in the field over the years has helped us to introduce the products which are wide in range & best in quality. We always think and keep it up to the edge to the latest innovation around. We are a well-known cosmetic brands. Rights now we have 5 new flavours of facewash in our portfolio & many of them are “First Time in India” flavours. Our diverse product portfolio consists of brightening berry, green apple, neem and aloe Vera, blue berry, mixed fruit and black current. Each one addresses a defined area of customer needs and has earned a reputation for quality and performance. We believe that quality is the ways of life. We understand the right to healthy skin is universal and our contribution in building a healthier tomorrow is our motivation. We continue to promote affordability in significant ways and work toward expanding our product offerings. We have dermatologists and cosmetician in our organisation who check the purity level of the product and also create the new products from time to time according to the needs of the consumers. We have got our presence in 17 states of India. We have exported our products in country like Mauritius, Dubai, Bangladesh and Yemen. We believe in winning relationships with all our associates.
  • 6. ABOUT THE INVENTORS It takes an unconventional thinker to start a revolution, and that's exactly what Miss Aayushi Kamra and Miss Monica Garg are. Thanks to Miss Aayushi Kamra and Miss Monica Garg for their incredible intuition, launched skincare Remedies with innovative flavours range of face wash in 2003. They have vast experience in the pharmaceutical & cosmeceuticals field. They are the prime mover for various strategic alliances and growth plans of the company. Their dynamic leadership has led the company to become a major player in the cosmetic market. Today, skincare Remedies is a new emerging leader in beauty products under the creative, entrepreneurial and visionary leadership of Managing of Miss Aayushi Kamra and Miss Monica Garg. Miss Aayushi Kamra and Miss Monica Garg have had an outstanding career in cosmeceuticals markets for over 9 years, during which they developed a firm understanding of the complexities of cosmeceuticals markets. They are thoroughly familiar with the regulatory and business environment in India & other major money- centers locations. As the company’s Founder – skincare Remedies & AAYCA & CO. LTD., they are responsible for deploying the company's strategic vision and developing business alliances as well as building the management team. To Miss Aayushi Kamra and Miss Monica Garg, the product and the people are everything to the company, and they dedicate themselves to ensure that both would be successful. In addition to inspiring the representatives, Miss Aayushi Kamra and Miss Monica Garg also encourages the company's employees with the same positive spirit. They believe strongly in the potential of people, and
  • 7. that in that potential lay the power of possibility and, eventually, success. About the product The Targeted market was identified as young teenagers, after proper research and development process the product was launched as ‘Sapphire FACE WASH’, which stands for glow, radiance and youth. Even though sapphire face wash was not the first product launched in this category, however, this new product is disruptive innovation in many ways: Removes dirt and oil Leaves your skin ultra-smooth Prevents acne and pimples Removes blackheads Suitable for all Skin types
  • 10. Mission and Vision Vision is not seeing things as they are it is as they will be. “Our Vision is to be a leading cosmetic company by providing high quality, affordable and innovative face washes.” Our mission is to discover, develop and successfully market the cosmetic products to prevent, diagnose, alleviate and cure skin diseases. Our entire efforts are towards providing total customer satisfaction through excellence in technology and services. Our ultimate aim is “Whatever we do, it should be beneficial to all the people, society and nation” Long Term And Short Term Plans Short-Term Our short-term planlooks at the characteristics of the company in the present and developsstrategies for improving them. Examples are the skills of the employees and their attitudes. The conditionof productionequipment
  • 11. or product qualityproblems is also short-term concerns. To address these issues, you put in place short-term solutionsto address problems. Employee training courses, equipment servicing and qualityfixes are short-term solutions. These solutionsset the stage for addressing problemsmore comprehensively in the longer term. Long-Term In our long term planwe want to solve problems permanently and to reach their overall targets. Our long- term plan reacts to the competitive situationof the company in its social, economic and politicalenvironmentand developsstrategies for adaptingand influencingits position to achieve long-term goals. It examines major capital expenditures such as purchasing equipment and facilities, and implements policiesand procedures that shape the company's profile to match top management's ideas. When short-term planningis successful, long-term planningbuilds on those achievementsto preserve accomplishmentsand ensure continued progress. Organisational Structure An organizational structure defines how activities such as task allocation,coordination and supervision aredirected toward the achievement of organizational aims. It can also
  • 12. be considered as the viewing glass or perspective through which individualssee their organization and its environment. Functional structure Functionalorganizational chartis structured with few managers at the top and most people at the bottom, organized by the tasks they performed. Job classificationswere well defined and authoritywas top- down. Control was maintainedby setting rules and establishingstandard procedures. For example, an executive may report to the president. Companies that use functionalorganizational chartsplit their departments into functionalareas, such as accounting, finance, develop, marketing and law. Functionalorganizational structure includes vice presidents, executives, directors and managers in a company. As opposed to small organizationalstructures, functional organizationalcharts are useful for large degree bigger companies. The functionalstructure group’s employees together based upon the functionsof specific jobs within the organization. For example, a software developmentcompany can use the following functionalorganizational chart: President - Sales Department - Engineering Department
  • 13. - Customer RelationsDepartment - Accounting Department - AdministrationDepartment The followingexample organizational chart shows a functionalorganizationalchart of a company
  • 14. Departments Our business organisation consists of the following main departments or functions:  Production.  Marketing  Accounting and Finance. Production Branding: Branding is essentially creating a corporate brand identityfor the consumer and getting that brand identityimprinted on the minds of the consumer and this requires brand positioningand brand management. Brand is a comprehensive term, it has 2 components: Brand Name: That part of the brand which can be spoken. The Brand name of our product is SAPPHIRE FACEWASH. Brand Mark: That part of the brand which can be recognized but which is not utter able is called brand mark. The brand mark of SapphireFace wash is the special lettering and colour scheme. Its brand name and mark is such that it suggests its benefits and qualities.
  • 15. Another important concept when it comes to brands is that of the TRADE MARK. Trade Mark: A brand or part of a brand that is given legal protection is called trademark. Sapphire Face wash is registered and is legallyprotected. It has got a ‘TM’ mark. The protection is given against its use by other firm. Product: The Target market was identifiedas young teenagers, after proper research and developmentprocess the product was launchedas ‘SAPPHIRE FACE WASH’, which stands for glow, radiance, youth and enchantingbeauty. Even though Sapphireface wash was not the first product launchedin this category, however, this new product is disruptive innovation inmany ways: Removes dirt and oil, Leaves your skin ultra- smooth, Prevents acne and pimples, and Removes blackheadsand Suitablefor all Skin types. Other Qualities Includes a range of oil-free face wash that suit every skin type. 1. Sapphire Alovera Face wash helps retain the moisture in your skin without making it sticky. 2. Tea tree face wash that prevents pimpleand acne. 3. Fairness face wash which lightensthe pigmentationof the skin. Standardizationand Grading within Our Product Sapphire face wash comes with a qualityassurance and a qualitymark. Sapphire Facewashes come in different types:- 1. Brightening berry
  • 16. 2. Green apple 3. Neem and alovera 4. Blue berry 5. Mixed fruit 6. Black current Finance Pricing: Price may be defined as the amount of money a customer pays to purchase a product or service SAPPHIRE FACEWASH will be availablein three convenientpacks: Net weight Price 50 ml Rs.45 100ml Rs. 95 200ml Rs.170 These are the introductory prices which are subject to change with the popularityof the product. We certainly charge less than our competitors like Dove Face wash which costs Rs. 126 for 100 grams. Factors affecting pricing : Price is fixed keeping in mind the following factors. New product-since it is a new product
  • 17. and does not have an establishedbrand name, therefore the prices are less. Product cost – taking into considerationall the operating expenses and keeping considerablea profit margin of Rs. 15, the price has been fixed Penetration pricing – we have kept our prices low so as to capture large market share. Extent of competitionin the market- other competitors like Dove, Ponds etc have an established goodwill.Also there are a wide variety of face washes availablein the market. Seeing the intense competition, we have kept our prices low. Marketing Advertisement: With a right mix of TV, Print and new – age media should be employed. A 60:30:10 respectively should be given for effective reach to the target audience. It should also communicate that instead of using multipleproducts for different requirements, Sapphire Face wash is a single solution,thus reducing the clutter. The Functionalbenefits can be communicatedthrough a youth icon with a chubby face (Actors Imran Khan, Shahid Kapooror Mahesh Babu). This jellsin well with the user and usage imagery of Brand Sapphire. The initialdistribution strategy should consider: 1 The introductionof smaller packs: This has to be done in order to get more consumers to try this product and avoid
  • 18. price being the hindrance in doing so. This will also help in targeting people who are ‘On-the-go’ consumers. Thiswill help in market developmentin towns where there is a huge potential Thiswill help Sapphire in a way similarto that of Fair & Lovely giving out smaller packs (`5 pack).Thiswill enable customers use it and experience the benefit before trying out larger packs. 2 A signature fragrance for Vivel : Will be an added advantageand help in establishing associations.This card is playedby Lakme using fruit fragrance which has found a distinct connects with its consumers. 3 TranslucentPack: With opaquepacks, it is difficult to determine if the gel/cream is completely used up or not. So the pack can be made translucent to observe the content. 4 Promotion: The tag line is going to be- “The Enchanted Beauty” The above tag line is chosen because, the target sector, i.e., women, who want to look beautiful but they don’t want to harm themselves with chemicals. Sapphire faces wash uses a naturalproduct like Honey, aloe-vera, fruit extracts etc. The promotionalplanincludes advertising, personal selling, sales promotion and Social Media marketing. 5 Creating the Buzz: Pre-launch buzz should be created through Face book pages and other social networking forums, Contests and Events in colleges, channelslike MTV
  • 19. Packaging and labelling: Packaging: Packaging consists of all the activities of designing and producing the container or wrapper for a product. The immediate cover of SAPPHIRE FACEWASH would be a bio plastic tube. Such a tube is biodegradableand can be easily decomposed. Further the face wash will be stored and transported in cardboard boxes containing100 such units. Packaging serves as an important promotionaltool. Every packaged would contain a quality assurance mark which would assure its qualityas well as its originality. Labelling: The labelof SapphireFace wash would contain the following: Name - FACEWASH Tagline – “The Enchanted Beauty” Grade/Type – For all skin types Directions for use – Pump foarmer twice into palm of hand. Apply foam onto damp face and neck and massage in an upward circular motion. Thoroughlyrinse with water and towel dry. Use morning and night; follow with HD Clear™ TopicalBlend and Facial Lotion. Avoid direct contact with eyes. Ingredients – •Melaleuca,Eucalyptus,Geranium, Litsea, and Ho Wood essential oils thoroughlycleanse and purify skin
  • 20. •Active Licorice Root extract provides high-performance sebum regulation and oil control •White Willow Bark extract promotes healthycell renewal •A specialized phytolipid blend ofBlack Cumin Seed, Chaulmoogra,Magnolia,and Manukahelpsreduce breakouts •Rich in amino acids, a specializedalgae extract soothes and calms skin MRP – Rs 95 (inclusive of all taxes) Net weight – 100ml Name and address of manufacturer – AAYCA & CO. 241 shiv leela estate, chinchpada,vasai. Other Measures: We propose to start with a print ad in Hindiand English daily newspapers. Contacting Google Ad Sense for advertisements in appsand on the net. When capitalis available,launchingan AV ad. 1 Social Media Marketing: These days, market is easily influencedby what is buzzing on the social media. Keeping that in mind, SapphireFace wash will have active presence on social platforms. Rich Media Sharing - Flickr, You Tube,Vimeo,Photo Bucket, Picasa, Phlook, Todou. Blogs-
  • 21. Blogger/Wordpress/Tumblr/ Posterous Social Networks - Facebook,Linkedin,Ning, CyWorld MicroBlogging - Twitter, Plurk,Yammer Aggregators - Digg, StumbleUpon Online Forums - HardwareZone (HWZ), Comsenz Mobile:Four Square, Gowalla 2 Sales Promotion: Consumers already have a face wash they prefer. So to make them use our product once, we will be using sales promotion techniques. Providing free sample with a leadingwomen magazine. Also we will give Sapphire Facewash free with Pantene Shampoos. At the same time the Rs 75 variantwill have extra 10 grams absolutelyFREE. 3 Personal Selling: Personal Selling is a form of promotion in which salesman go door to door selling the product. This is a more personal way of sales interaction and also direct feedback can be taken. We will employ able salespeople who will be able to convince the consumers to buy the product. Channels of Distribution Channel of Distribution for Gloria Face wash: a) Decision regarding choice of channels of distribution - sapphire Face wash would be sold through the two-level channel i.e. Manufacturer-Wholesaler- Retailer-Consumer this is done so as to cover a larger market area.
  • 22. b) Physical movement of the product- sapphire Face wash would be produced in the central hub New Delhiand transported to the rest of India. Reasons for choice of Channel Following are: 1 Unit value of the product- since the unit value is low a two way channel is convenient. 2 Geographical concentration of buyers- since buyers are located throughout the country, longer channelsare preferred 3 Perishability- since face wash is not a perishable commodity it can be sold through longer channels. Product Description Sapphire Face Wash is an exclusive and naturalformula containingplant extracts known to improve the look and feel of skin. Designed with CPTG® essential oils, Sapphire Face Wash thoroughly cleanses skin with Melaleuca,Eucalyptus, Geranium, Litsea, and Ho Wood essential oils, each renowned for their purificationproperties. This advanced formula also containsan active Licorice Root extract, which provides sebum regulationand oil control–essential to clear, healthy skin–whileWhite Willow Bark promotes cell renewal and a clear, smooth complexion. AdditionallySapphireFace
  • 23. Wash nourishes skin with amino acids while soothing the redness and irritationthat accompanies troubled skin. Sapphire Face Wash is a natural, effective cleanser for problem skin of all ages. Type description 1. Brightening berry: This gentle face wash works like a charm to transform your dull skin. If you’re lookingfor a burst of morning energy at any time of the day, look no further! The rich foam thoroughly removes oil and dirt. Its special ingredientshelp prevent common skin problems, without drying out your skin. The natural berry extract leaves your skin lookingfresh and glowing. 2. Green apple: Thisbrightening cleanser will reveal a more refined lookingcomplexion. Antioxidantrich organic lemon, apple and sugar cane hydroxy-acids, purifying botanicalsand plant-basedcleansers exfoliate and deeply cleanse. Excellent for sun-damaged and aging skin for optimum brightening results. The GREEN APPLE Cleansing Face wash is designed for all skin types (except sensitive skin), 20's and up and is effective for reducing the appearanceof hyperpigmentation,dark spots, and uneven skin tone and texture. Note: the GREEN APPLE cleansing face wash is not designed
  • 24. for very sensitive or rosacea skin due to the alpha/beta hydroxy fruit acids--if you have this type of skin, see the Daily EssentialsCollection. Key Benefits:  Visiblybrighten with antioxidant-richorganic lemon (citric acid) and organic apple(malic acid).  Deeply cleanse with coconut cleansers.  Exfoliate & visibly refine with organic raw cane sugar.  Hydrate & nourish with algae.  Purify with sage, lemon & dandelionbotanicals 3. Neem and alovera: This soap-free face wash cream for oily skin has been speciallydesigned to cleanse impurities and restore the natural balances. Containingplantextracts of neem, lemon peel, tulsi and aloeverajuice, this face wash cream soothes and protects the skin, providing essential moisture. This face wash cream for oily skin reduces oiliness and leaves the skin fresh, soft and bright, with a healthy glow. 4. Blueberry & Mint: Blueberry & Mint self foaming face wash enriched with blueberry, basil leaf extract & vitaminsto tighten the appearanceof pores for a luminous, youthful glow. It also prevents the dark patches and makes the skin supple and radiant. This mild foam easily spreads and penetrates deep into the pores to remove dirt and excess oil, make up and dark circle below the eyes. Blueberry & Mint self foaming face wash is manufactured,
  • 25. using highly advancedtechnology in the production of face washes with ultra mild active ingredients to protect the sensitive skin of the face and neck with the magical experience of the special pump, turning liquidinto foam. 5. Mixed fruit: Mixed fruit can give you clear complexion, rejuvenate your skin, hydrate your skin , improve your skin texture and make your skin appearyouthfuland glowing .periwinkle choose top five fruit extract for mixed fruit face wash. Bananas, lemon, oranges, apple, papaya.Bananas contain a good amount of vitaminA, B, E that act as an anti- aging agent. Lemons Extract containshigh amount of vitamin c it give you glowing and healthyskin. Oranges a good source of vitamin C. It improves your skin texture. Apples work an anti-ageing agent. It also helpsin minimizingwinkles and fine line. Papaya. Good source of antioxidantsand enzyme called papain.It cleanses and soften your skin. Thisface wash use regularly and you will never have any complainabout the your face. 6. Black current: Thisface wash with ‘Black’ Activated Carbon helps absorb and lift away the ‘Black’ dirt and impurities from skin surface and deep within pores, helping to reduce the causes of blemish to help reveal your natural looking skin.  ContainsActivated Carbon  Easily absorbs and lifts away the “Black” impurities  Helps to reduce the causes of blemish  Reveals your naturalpure skin
  • 26. Competitors Himalaya Herbals Clarifying Fairness Face Wash Trusted for its organic products all over India, HimalayaDrug Company manufactures herbal products to satisfy the personal care needs of its customers. HimalayaHerbals Clarifying Fairness Face Wash is a uniqueskin care product. Its ingredientsinclude mint, saffron, cucumber, pomegranate, kumkuma and trapusha. The continuoususe of this face wash helps fill pores and gives a lasting glow to the skin. The price of a 100ml pack of HimalayaHerbalsClarifying Fairness Face Wash is Rs. 110. Garnier Light FairnessFace Wash One of the most favourite choices of Indianswhen it comes to skin care is Garnier. Garnier Light Fairness Face Wash is enriched with exfoliating pure lemon essence and its formula cleanses and clarifies skin thoroughlyand removes impurities
  • 27. that make skin dull. The product is an effective dailyface wash that helpsyou discover clear, radiantand even complexion. The price of a 100ml pack of Garnier Light Fairness Face Wash is Rs. 95. Lakme Clean-up Fresh Fairness Face Wash Lakme Clean-upFresh Fairness Face Wash is a part of the Lakme range of cosmetics and skin care products from HindustanUnilever. It washes away all visible dirt and impurities. It is enriched with glycerine to keep your skin soft and moisturised and Vitabeads,Vitamin E, C and B3, to lighten your skin. Thisface wash leaves yourskin clean, fresh and visibly fair. A 50g pack of Lakme Clean-upFresh Fairness Face Wash costs around Rs. 110. Clean & Clear Fairness Face Wash Clean & ClearFairness Face Wash is a product of Johnson & Johnson from the U.S.A. It containsnatural ingredientssuch as multivitaminsand cherry extracts that remove oil and dirt off the skin and give a rich and more glowing skin. An 80g
  • 28. pack of Clean & ClearFairness Face Wash costs Rs. 100. Pond's Flawless White – Deep Whitening Facial Foam Pond's Flawless White – Deep Whitening Facial Foam is a product of Unilever. It is enriched with the new GenActiv formula. Pond's Flawless White - Deep Whitening Facial Foam containssoft micro-exfoliating pink beadsthat remove dead skin cells to reveal a brighter, lightercomplexion. A 100g pack of Pond's Flawless White - Deep Whitening Facial Foam costs Rs. 175. Fair & Lovely Multivitamin Face Wash Fair & Lovely Multivitamin FaceWash is the most popular and most trusted brand when it comes to fairness products. It containsAHA complex and antioxidantsthat are helpful in removing dark spots, pores and dullnessfrom the skin. A regular use of Fair & Lovely Multivitamin FaceWash makes skin look fairer and fresher over a period of time. A 100g pack of this product costs Rs. 95.
  • 29. VLCC Mandarin & Tomato Natural Fairness Face Wash VLCC Mandarin& Tomato Natural Fairness Face Wash is another fairness product that has gained a fair bit of following amongst Indianusers. It is laden with tomato extracts and mandarin that give users a naturalskin cleansing experience. It is suitableto all skin types. A 175ml pack of VLCC Mandarin& Tomato Natural Fairness Face Wash costs Rs. 195. Nivea Sparkling Glow FairnessFace Wash A unisex product, equallywell-suited to men and women, Nivea Sparkling Glow Fairness Face Wash is another one of the most popularand widely used face wash products in India. It provides necessary moisture, softness and freshness to one's skin. A 50ml pack of Nivea Sparkling Glow Fairness Face Wash costs Rs. 65. Everyuth Naturals Radiant Fairness Saffron Face Wash
  • 30. Everyuth NaturalsRadiant Fairness Saffron Face Wash is preferred for a desired glowing and fairer skin as it is endowed with nano kojic and enriched saffron. It is 100% Soap free and specialises in gentle removal of impurities off the skin. A 100ml pack of Everyuth NaturalsRadiant Fairness Saffron Face Wash costs Rs. 125. Joy Skin Fruits Fairness Face Wash Joy Skin Fruits Fairness Face Wash is one of the leadingface and skin care products in India. It makes complexionfair, imparts whitening glow, helpsexfoliate and cleanse skin, lightensand brightensskin, makes skin radiant and youthful and leaves your skin smooth, refreshed and glowing all day long. SWOT Analysis
  • 31. 1. Sapphireglobally isthebrand that has its presence in around 20 product categories in more than 50 countries. 2. Sapphirehas huge brand recall and equity. 3. Very strong distribution network 4. The packs ‘Blue and White’ color as its brand element. 5. Excellent advertisingand brand visibility makes it a top-of-the-mind brand 1. Sapphire facedcriticismoveradcampaigns whichwere termedasracistby a few people 2. Intense competitioninskincare segment 1. Well reputed and established global brand, every chance to grow in the emerging economies as well 2. Sapphire has an opportunity to increase market share 3. Entry in men’s segment by focused products 1. Popularityof otherskincare brands 2. Fierce marketingfromcompetitorswhile Niveastill liesonlazierfront
  • 32. Conclusion Face wash is an important part of our daily life. It is a routine chore for all of us to wash our face first thing in the morning. Face wash helps in clearing away all the dust particles as well as by the moisturizer in the face wash helps in keeping the skin smooth and supple. These are some remedies to get rid of tanned skin easily without much hassle, but one should cover the face and hands during this scorching heat. Moreover drink plenty of water to keep the skin hydrated. Apply adequate amount of sunscreen lotion before going out and wash the face with cold water and facewash immediately after coming back. For beautiful looking skin use sapphire facewash as you are not fully clean up until you are sapphire clean.