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OBJECTIVES:
1. You will be introduced to the design thinking
process.
1. You will experience the design process first
hand as a student.
1. If you are a student--You will create a comic
book about your design thinking experiences.
If you are an educator– you will reflect on your
experience and plan for design thinking at
your site.
RestaurantWars
THE PROBLEM SPACE: Shelter
PROBLEM SPACE:
Shelter
Verb
To protect or shield from something harmful
Shelter is a structure that protects you from the
elements and gives you a place to live.
PROBLEM SPACE: Shelter
Some shelters are
temporary…
Hurricane Katrina Evacuation Site
Military Bunks
Hospital Rooms
College Dorm Rooms
ATee Pee
Other shelters are
built to last for a
little while.
AWigwam
A LeanTo
Castles
While other
shelters have a
more permanent
feel.
Classrooms
Cities
Caves
There are shelters that offer protection from
extreme conditions.
Space Station
Antarctic Research Station
Tree Houses
Other shelters are
for fun and fancy.
Cottages
Some shelters are called upon
in times of dire need.
Homelessness
Refuge from Storms &Tornados
Refuge fromWars
THE PROBLEM SPACE: Shelter
Shelter is one of the basic human
needs.
PuppetTheater
Shelters can
delineate a space
for entertainment…
PeopleTheater
Other forms
emerge once our
basic needs are met.
Redefine what we
know about
engineering…
Geodesic Domes
&
Dome Homes
Shipping Containers as Shelter
Or change the way we look at materials.
Scientist (sheltered by thermal dive suit)
Antarctic Jellyfish (sheltered in subzero water)
But the need for shelter is not unique to humans.
Some animals seek shelter.
Many others build their own.
Bee Hive
Badger Hole
Birds Nest
People also build shelters for animals…
in the wild…
And for those
animals who do
not live in the wild.
Turtle Caves Lion Habitat
Penguin Habitat
We build shelters for pets in our homes...
And in our back yards.
Other times pets just work with
what they are given.
Humans also build shelters for plants.
To EatTo Observe
To Enjoy
And to protect
Temporary
Shelter
Permanent
Shelter
DieWithout It Love to Have It
HighThreat
Environment
MinimalThreat
Environment
Thinking about SHELTER
with a 2x2
Temporary
Shelter
Permanent
Shelter
DieWithout It Love to Have It
HighThreat
Environment
MinimalThreat
Environment
Castle
Antarctic Rover
Cottage
Bus Stop
Temporary
Shelter
Permanent
Shelter
DieWithout It Love to Have It
HighThreat
Environment
MinimalThreat
Environment
Where WouldYou Place….?
A Beach Umbrella
The space station
ATree House
Your Home
Other
Temporary
Permanent
DieWithout It Love to Have It
HighThreat
Environment
MinimalThreat
Environment
Necessary vs. Optional
Mobile vs. Stationary
Flexible vs. Fixed
Features
Interior vs. Exterior
Shelter
To Survive vs.ToThrive
OtherWays to Organize
A good shelter is protecting or shielding it’s users.
Ask yourself, what EXACTLY are the threats or dangers?
Remember to think about the interior and exterior of your
shelter as you design to meet the users needs.
In this problem space,
your team will be given one
of the following three design challenges.
THE PROBLEM SPACE: Shelter
Top picture from torontoist.com
Pictures from jordanrivercommission.com
Stages of a Design Challenge
You now have
180 seconds to decide on a
TEAM NAME andTEAM SOUND
(think bird calls, farm animals, song lyrics, etc).
EMPATHY:
Creating designs that meet
people’s needs
You build empathy by:
• Understanding the problem space
• Engaging with others through observing
them, interviewing them
• learning how to “understand” people and
use what you see and hear about their needs
We learn to:
• Look closely
• Interview users
• Develop
“insights”about the
person and his/her needs
How do we learn empathy?
Understand someone who is
different from yourself.
Study a “user” who seems really different than you
Listen carefully
Ask a lot of questions about the person’s ideas and experiences
Never judge the person even if you do not agree
Ask them about current solutions and how they feel about them
Get them to tell stories
Be a Detective
Understand how a user sees the problem space
Do research
Find information
Interview and observe
Ask a lot of questions
Look for patterns
Develop insights about the “user’s” needs
EMPATHY:
Doing Research
Research Steps:
How does your team understand the challenge?
1.What do we already know?
• Issues or constraints
• Barriers that you can identify
2.What do we need to know?
•What other spaces/situations might seem like this one?
•What do we know about how things are in those spaces?
Research Steps, Continued:
Capturing and sharing your learning
3. For each source of research, show
• Most important facts learned
• Most important issues discovered
• Most important similar spaces/situations
• Most important people you came across and their
contributions
4. Funniest/Wildest/ ideas from research
EMPATHY:
Interviewing
Bad Interviewing:
What we learned
1
2
3
4
5
Good Interviewing:
What we learned
1
2
3
4
5
Interviewing:
Capturing what was learned
Who did you meet? Describe your user.
What was the most surprising story you heard?
What did he/she care about the most?
What frustrates him/her?
What is he/she hoping for?
1. Have a “notetaker” write notes during the interview.
2. Each answer the following questions.
3. Post your answers and share your answers with the group
DEFINE: Empathy Maps
DEFINE:
Extrapolating Needs
DEFINE: Unpacking One Need
Write a statement that captures your
partner’s needs:
________ needs a way to _________
because_______________________.
DEFINE:
CheckYourWork
Hidden
Insights?
Uncovering the
words left
unsaid….
No
Implied
Solution!
Verb to
start the
second
blank?
Deep
Descriptions
?
IDEATE:
Rules for BrainstormingHidden
Insights?
Uncovering the
words left
unsaid….
Rule #1: Do not judge ideas!
“If at first an idea doesn’t sound absurd, then there’s no hope for it”
Albert Einstein
Rule #2: Wild ideas!
Rule #3: Build on the ideas of others
Rule #4: One conversation at a time
Rule #5: Be concise
Rule #6: Capture all the ideas
Rule #7: Use drawings and sketches
Rule #8: Lots of ideas!
IDEATE:
Brainstorm Solutions…
go! Go! GO!!!
REFLECTION
1) 1 thing I liked…
2) 1 question I have…
IDEATE: SelectingYour Solution
PROTOTYPE
PROTOTYPE
PROTOTYPE
TESTING
ITERATING
SHARING
DESIGNTHINKING
The Process vs.Traditional Methods
DESIGNTHINKING
The Process vs.The Mindsets
DESIGNTHINKING:The Process
DESIGNTHINKING:The Mindsets
DesignThinkers have empathy.
The process of solving problems is human-centered.
DESIGNTHINKING:The Mindsets
DesignThinkers are radical collaborators.
DiverseTeams use a variety of skills and
perspectives to solve sticky problems.
DESIGNTHINKING:The Mindsets
DesignThinkers linger in ambiguity.
Before posing an answer, design thinkers immerse themselves in the
problem space and seek to view it from every angle.
DESIGNTHINKING:The Mindsets
DesignThinkers embrace experimentation.
Don’t settle on one perfect solution.Try a few!
Exploration, examination and inquiry lead to insights and innovation.
DESIGNTHINKING:The Mindsets
DesignThinkers fail forward.
Let’s reclaim failure as a positive experience.
Failure offers pearls of wisdom towards your next success.
Similarities between DesignThinking
&Traditional Engineering Approaches
• Generating novel ideas and finding evidence
• Relying on collaboration
• Following a sequence of steps or cycles
• Collecting and analyzing data,
• Engaging an intentional creative process
• Prototyping, testing, revision cycles
• Communicating solutions in several formats
Distinguishing Aspects of DesignThinking
• User-centered with one focal user
• Empathy is the focus and center of problem solving
• Ideas come from many sources
• Ambiguity is sought after/embraced
• All ideas are solicited and considered
• Entertaining “wild” ideas and completely
• Seeking new solutions for a rapidly changing world
DesignThinking, the Utah Core, &
the Cognitive Rigor Matrix
Your Challenge Success
(Stories to tell in your comics)
Who were your team members?
Who was your user? What did you learn from the user?
What needs did the user have?
What was the most surprising thing you learned from the user?
What ideas came from your brainstorm?
What was the most wacky idea you had?
What did you prototype?
What feedback did you get?
Tell us something you learned about design thinking.
DESIGNTHINKING
Applications to your work.
DESIGNTHINKING
FinalThoughts:
Design Thinking Teacher Workshop- Shelter Challenges

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Design Thinking Teacher Workshop- Shelter Challenges