1. The Toyota Way - 14 Management Principles
The Toyota Way
14 Management Principles

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The Toyota Way - 14 Management Principles
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 Principle 1
12 • Base your management decisions on a long-
11 term philosophy, even at the expense of
10 short-term financial goals.
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The Toyota Way - 14 Management Principles
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 Principle 2
12 • Create a continuous process flow to bring
11 problems to the surface.
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The Toyota Way - 14 Management Principles
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 Principle 3
12 • Use “pull” systems to avoid overproduction.
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The Toyota Way - 14 Management Principles
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 Principle 4
12 • Level out the workload (heijunka). (Work like
11 the tortoise, not the hare.)
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The Toyota Way - 14 Management Principles
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 Principle 5
12 • Build a culture of stopping to fix problems, to
11 get quality right the first time.
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The Toyota Way - 14 Management Principles
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 Principle 6
12 • Standardized tasks and processes are the
11 foundation for continuous improvement and
10 employee empowerment.
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The Toyota Way - 14 Management Principles
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 Principle 7
12 • Use visual control so no problems are hidden.
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The Toyota Way - 14 Management Principles
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 Principle 8
12 • Use only reliable, thoroughly tested
11 technology that serves your people and
10 processes.
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The Toyota Way - 14 Management Principles
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 Principle 9
12 • Grow leaders who thoroughly understand the
11 work, live the philosophy, and teach it to
10 others.
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The Toyota Way - 14 Management Principles
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 Principle 10
12 • Develop exceptional people and teams who
11 follow your company’s philosophy.
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The Toyota Way - 14 Management Principles
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 Principle 11
12 • Respect your extended network of partners
11 and suppliers by challenging them and
10 helping them improve.
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The Toyota Way - 14 Management Principles
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 Principle 12
12 • Go and see for yourself to thoroughly
11 understand the situation (genchi genbutsu).
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The Toyota Way - 14 Management Principles
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 Principle 13
12 • Make decisions slowly by consensus,
11 thoroughly considering all options;
10 implement decisions rapidly (nemawashi).
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The Toyota Way - 14 Management Principles
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 Principle 14
12 • Become a learning organization through
11 relentless reflection (hansei) and continuous
10 improvement (kaizen).
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16. The Toyota Way - 14 Management Principles
Reference: The Toyota Way, by Jeffrey Liker.

17. The Toyota Way - 14 Management Principles