3. FICCI CE
Root cause analysis
In any organization numerous problems exist in all facets of its
activities. The efficiency and survival of the organization
depends on how promptly these problems are recognized and
their root causes are isolated and eliminated.
4. FICCI CE
Root cause analysis
A systematic analysis of each potential problem area should be
carried out to recognize the root causes which are responsible for
creating the problem. Such analysis is called Root Cause
Analysis.
6. FICCI CE
Machine factors
• Inadequate process capability
• Incorrectly designed tooling
• Poor maintenance
• Equipment effected by environmental factors such as heat,
humidity etc.
7. FICCI CE
Material factors
• Use of untested materials
• Mix-up of materials
• Substandard material accepted on concession because of non-
availability of correct material
• Inconsistency in specifications on the part of vendors
8. FICCI CE
Men factors
• Incorrect knowledge of setting up machines
• Undue rush by the operator to achieve quality targets
• Lack of understanding of drawing instructions relating to a
process
• Operator does not posses requisite skill for operating machines
9. FICCI CE
Method factors
• Inadequate process controls
• Non availability of proper test equipments
• Test equipment out of calibration
• Vague inspection/ testing instructions
10. Cause and effect diagram
Cause and effect diagram (also known as ishikawa diagram or
fishbone diagram) is an analysis tool to analyze many potential or
actual causes of a problem in a systematic way. It is a very
effective way of improving the quality of the product or service.
11. Cause & Effect diagram - Major and subsidiary causes
Material Methods Environment
Procedures Noise level
Assemblies
Temperature
Consumables Humidity
Components Accounting
Suppliers Lighting
Policies
Quality
Variability
Instruments
Training
Experience Tests
Technology
Tooling
Attitude Gauging
Skill Fixtures Counting
Men Machine Measurement
12. Example of Cause & Effect diagram - Low operating
profit
Material Methods Environment
Inadequate High Noise level
High lead time process control
poor review Heat
system
High inventory
Poor QC
Poor quality
of vendors Poor Lighting
Poor MIS Low
operating
High profit
Inadequate
variation Instruments
Inadequate
Training
Lack
of Experience
Old machines
Poor No SPC
Maintenance
Low Frequent Inadequate
motivation breakdowns measurement
Men Machine Measurement
13. Click on the boxes to enter your cause & effect
Material Methods Environment
Click to enter
click
Men Machine Measurement