1. Quality Assurance
Level 1
Training Material

2. Isi kandungan:
Contents:
Pengenalan Syarikat
Company Introduction
1.1 Company Products (Produk Syarikat)
1.2 Functional Wiper (Fungsi Wiper)
Identification of Product and Component
2.1 Introduction Products and Components (PENGENALAN PRODUK DAN KOMPONEN)
2.1.1 Components Arm Assy and Blade Assy ( Komponen-komponen Arm Assy)
2.1.2 Problem (Defect) on the Parts and Product (Masalah (Defect) Pada Part dan Produk)
Important Part and functional for the Quality . Kegunaan Wiper dan Kepentingan Kualiti
3.1 Wiper Arm and Blade Assy
Products Defects
4.1 Arm Head Defect ( Masalah Arm Head)
4.2 Retainer Defect ( Masalah Retainer)
4.3 Arm Piece Defect ( Masalah Arm Piece)
4.4 Arm Assy Defect ( Masalah Arm Assy)
4.5 Blade Assy Defect ( Masalah Blade Assy)
Tool and Method ( Alat dan Kaedah)

3. 1. Company Introduction
1. PENGENALAN SYARIKAT
Nippon Wiper Blade (M) Sdn Bhd or in short form NWBM was the company manufacture Automotive Products,
that is Wiper Arm and Wiper Blade. The Products produce in process manufacturing and Assembly whereby the components produce
in-house
or it been purchase from the Supplier's, which in the country and outside of the country. The Markets are around the globe of
Automotives such as TOYOTA,HONDA,NISSAN,MITSUBIBHI, GENERAL MOTOR, FORD, SUZUKI, DAHAITSU, SUBARU, BMW
and others.
Nippon Wiper Blade (M) Sdn. Bhd atau lebih dikenali sebagai NWBM adalah sebuat syarikat pembuatan
yang mengeluarkan produk automotif iaitu Wiper Arm dan Wiper Blade. Produk-produk NWBM dihasilkan melalui
process pembuatan dan pemasangan part-part yang dihasilkan sendiri secara in-house atau yang dibekalkan oleh pembekal-pembekal
yang berada di dalam Negara atau di luar Negara. Pasaran untuk produk-produk adalah meliputi
syarikat-syarikat automotif seluruh dunia seperti TOYOTA, HONDA, NISSAN, MITSUBISHI, GENERAL MOTOR, FORD, SUZUKI,
DAHAITSU, SUBARU, BMW dan lain-lain lagi.
1.1 Company Products Produk syarikat 1.2 Wiper Function Fungsi Wiper
Wiper and arm mounted on the vehicle and wipe
on the surface of the windscreen wiper link
consisting of a wiper motor intended to wipe the water and dirt
found on the surface of the mirror
Wiper dan arm dipasang pada kenderaan dan digerakkan
pada permukaan cermin kenderaan oleh wiper link
yang terdiri daripada wiper motor bertujuan untuk mengelap air dan kekotoran
yang terdapat pada permukaan cermin.
Sketch Picture of Products Produce in NWBM
Gambar-gambar di bawah menunjukkan produk-
produk NWBM.

4. 2. Introduction Products and Components (PENGENALAN PRODUK DAN KOMPONEN)
2.1 ARM ASSY
Arm Head Retainer Arm Piece
2.1.1 Components Arm Assy
Arm Head Plastic
Arm Head Aluminium
2.1.1 Components Arm Assy
Retainer Metal
Tension Spring
Retainer Plastic
Shoulder Rivet
Inner BushingOuter Bushing
Arm Head
Rivet
Hook
Roller Pin

5. Head Cap / Head Cover
Head Cap and Head Cover made of plastic and mounted​​
to cover the Arm Head mounted on shafts
Head Cap dan Head Cover diperbuat daripada plastic dan dipasang
untuk menutup bahagian Arm Head yang dipasang pada shaft.
Nozzle Part
Nozzle part and tube hose is the part that is installed on Arm Assy for
be a way to direct water to the windscreen
Nozzle part adalah bahagian yang dipasang pada Arm Assy bagi
menjadi laluan kepada air terus ke cermin kenderaan
2. Introduction Products and Components (PENGENALAN PRODUK DAN KOMPONEN)
Tube hole Nozzle

6. 2.1 BLADE ASSY
Three Type of Blades
NT30 Blade
NB35 Blade
NR14 Blade
2. Introduction Products and Components (PENGENALAN PRODUK DAN KOMPONEN)

7. 2. Introduction Products and Components (PENGENALAN PRODUK DAN KOMPONEN)
Usage of Components and Important of Quality ( Arm Assy)
Kegunaan Komponen dan Kepentingan Kualiti (Arm Assy)

8. 2. Introduction Products and Components (PENGENALAN PRODUK DAN KOMPONEN)
Usage of Components and Important of Quality ( Blade Assy)
Kegunaan Komponen dan Kepentingan Kualiti (Blade Assy)

9. Usage of Components and Important of Quality (Arm & Blade Assy)
Kegunaan Komponen dan Kepentingan Kualiti ( Arm & Blade Assy)

10. Usage of Components and Important of Quality ( Arm Assy)
Kegunaan Komponen dan Kepentingan Kualiti (Arm Assy)
2. Introduction Products and Components (PENGENALAN PRODUK DAN KOMPONEN)

12. 4.1 Arm Head Defect ( Masalah Arm Head)

13. 4.1 Arm Head Defect ( Masalah Arm Head)

14. 4.2 Retainer Defect ( Masalah Retainer)
4.3 Arm Piece Defect ( Masalah Arm Piece)

15. 4.3 Arm Piece Defect ( Masalah Arm Piece)
4.4 Wiper Arm Defect ( Masalah Wiper Arm)

16. 4.4 Wiper Arm Defect ( Masalah Wiper Arm)
4.4 Wiper Blade Defect ( Masalah Wiper Blade)

17. Tool and Method ( Alat dan Kaedah

18. Tool and Method ( Alat dan Kaedah

19. Tool and Method ( Alat dan Kaedah

20. Tool and Method ( Alat dan Kaedah

21. Process Flow Wiper Arm ( Aliran Proses Wiper Arm)
Component Parts Incoming Assembly Process Coating Process Storage W/HAppearance and
Packing Line
Component Parts IncomingW/H ReceivingDipsol TreatmentSupplier Process
Process Flow Arm Head ( Aliran Proses Arm Head)
Process Flow Retainer ( Aliran Proses Retainer)
Supplier Process Digressing ProcessW/H Receiving Assembly Process
Process Flow Arm Piece ( Aliran Proses Arm Piece)
Supplier Process W/H Receiving Assembly Process