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Rhetorical Evaluation 
of User Interfaces 
Omar Sosa-Tzec & Martin A. Siegel 
Indiana University Bloomington 
8th Nordic Conference on Human-Computer Interaction 
October 28, 2014 
Helsinki, Finland
Context
We live in a world !looded with visual information… 
Source of image: World Wide Web.
Including graphical user interfaces 
Source of image: World Wide Web.
User interfaces entail meaning 
Swipe to 
the right 
for Like 
Swipe to 
the le!t 
for Nope 
Source of image: World Wide Web.
The HCI context 
We designers and researchers contribute on 
deploying artifacts that a!fect people's everyday 
lives, including their beliefs and attitudes
Approach
Rhetorical Function 
•The action that a visual artifact communicates 
•Personal interpretation based on components 
Source of image: World Wide Web.
Schema of rhetorical evaluation for user interfaces 
evaluator 
user interface 
Visual Components 
Audio Components 
Physical Components
Schema of rhetorical evaluation for user interfaces 
evaluator 
function (first detected) 
interaction 
user interface 
Visual Components 
Audio Components 
Physical Components 
reflection 
Legitimacy / Soundness
Schema of rhetorical evaluation for user interfaces 
evaluator 
function (first detected) 
interaction 
other function 
user interface 
Visual Components 
Audio Components 
Physical Components 
UI Section 
(Changes Over Time) 
reflection 
Legitimacy / Soundness
Evaluation 
of an app
Full: goal tracker by Lemonly
Interaction by gestures as embodied commitment 
Moving forward
Interaction by gestures as embodied commitment 
Moving backwards
Takeaways 
& Conclusion
Takeaways 
• A rhetorical evaluation involves an anti-intentionalist position
Takeaways 
• A rhetorical evaluation involves an anti-intentionalist position 
• However, interactive systems challenge this idea
Takeaways 
• A rhetorical evaluation involves an anti-intentionalist position 
• However, interactive systems challenge this idea 
• Interaction with the system is crucial
Takeaways 
• A rhetorical evaluation involves an anti-intentionalist position 
• However, interactive systems challenge this idea 
• Interaction with the system is crucial 
• This form of rhetorical evaluation is placed between structural 
approaches and hermeneutic approaches
Takeaways 
• A rhetorical evaluation involves an anti-intentionalist position 
• However, interactive systems challenge this idea 
• Interaction with the system is crucial 
• This form of rhetorical evaluation is placed between structural 
approaches and hermeneutic approaches 
• This form of rhetorical evaluation fosters re!lection and criticism
Conclusion 
The goal is obtaining a wider 
perspective regarding the design 
of interactive systems, one that 
takes into account experiences, 
communication, and meaning
Thanks! 
http://uxdesignpractice.com/ 
http://tzec.com/ 
http://profmartysiegel.com/ 
This work is supported in part by the National Science Foundation (NSF) Grant Award 
no. 1115532. Opinions expressed are those of the authors and do not necessarily re!lect 
the views of the entire research team or the NSF. Other project team members include 
Erik Stolterman, Jordan E. Beck, and Gary Dickson, all from Indiana University.

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Rhetorical Evaluation of User Interfaces

  • 1. Rhetorical Evaluation of User Interfaces Omar Sosa-Tzec & Martin A. Siegel Indiana University Bloomington 8th Nordic Conference on Human-Computer Interaction October 28, 2014 Helsinki, Finland
  • 3. We live in a world !looded with visual information… Source of image: World Wide Web.
  • 4. Including graphical user interfaces Source of image: World Wide Web.
  • 5. User interfaces entail meaning Swipe to the right for Like Swipe to the le!t for Nope Source of image: World Wide Web.
  • 6. The HCI context We designers and researchers contribute on deploying artifacts that a!fect people's everyday lives, including their beliefs and attitudes
  • 8. Rhetorical Function •The action that a visual artifact communicates •Personal interpretation based on components Source of image: World Wide Web.
  • 9. Schema of rhetorical evaluation for user interfaces evaluator user interface Visual Components Audio Components Physical Components
  • 10. Schema of rhetorical evaluation for user interfaces evaluator function (first detected) interaction user interface Visual Components Audio Components Physical Components reflection Legitimacy / Soundness
  • 11. Schema of rhetorical evaluation for user interfaces evaluator function (first detected) interaction other function user interface Visual Components Audio Components Physical Components UI Section (Changes Over Time) reflection Legitimacy / Soundness
  • 13. Full: goal tracker by Lemonly
  • 14. Interaction by gestures as embodied commitment Moving forward
  • 15. Interaction by gestures as embodied commitment Moving backwards
  • 17. Takeaways • A rhetorical evaluation involves an anti-intentionalist position
  • 18. Takeaways • A rhetorical evaluation involves an anti-intentionalist position • However, interactive systems challenge this idea
  • 19. Takeaways • A rhetorical evaluation involves an anti-intentionalist position • However, interactive systems challenge this idea • Interaction with the system is crucial
  • 20. Takeaways • A rhetorical evaluation involves an anti-intentionalist position • However, interactive systems challenge this idea • Interaction with the system is crucial • This form of rhetorical evaluation is placed between structural approaches and hermeneutic approaches
  • 21. Takeaways • A rhetorical evaluation involves an anti-intentionalist position • However, interactive systems challenge this idea • Interaction with the system is crucial • This form of rhetorical evaluation is placed between structural approaches and hermeneutic approaches • This form of rhetorical evaluation fosters re!lection and criticism
  • 22. Conclusion The goal is obtaining a wider perspective regarding the design of interactive systems, one that takes into account experiences, communication, and meaning
  • 23. Thanks! http://uxdesignpractice.com/ http://tzec.com/ http://profmartysiegel.com/ This work is supported in part by the National Science Foundation (NSF) Grant Award no. 1115532. Opinions expressed are those of the authors and do not necessarily re!lect the views of the entire research team or the NSF. Other project team members include Erik Stolterman, Jordan E. Beck, and Gary Dickson, all from Indiana University.