This document provides guidance on managing technology projects in an organization. It defines what technology includes, such as computers, software, networks, phones, and internet services. Technology can be used as a tool, for networking and communication, and integrated with an organization's mission and service delivery. Successful technology project planning involves identifying goals and objectives, organizing the project, investing extra time in planning, and evaluating results after implementation. The document provides examples of identifying goals and objectives for a technology project. It also outlines steps for organizing a project, investing in planning, and evaluating the project implementation. Resources for non-profits to assist with technology projects are also included.

1. I DON’T HAVE TIME!!
Managing Technology in Your Organization
or is it Managing You?

2. Managing Technology in Your Organization
WHAT IS TECHNOLOGY?
Computers

Software

Networks

Phones and mobile devices

Websites or services

on the internet

3. Managing Technology in Your Organization
WAYS TECHNOLOGY CAN BE USED
Tool (Good)

Networking & communication (Better)

Integration with mission

and its delivery (Best)

4. Managing Technology in Your Organization
TECHNOLOGY PROJECT PLANNING
STEPS TO BE SUCCESSFUL
Identify goals and objectives
1.
Organize the Project
2.
Invest extra time in the beginning
3.
Evaluate the results of
4.
implementation

5. Managing Technology in Your Organization
IDENTIFY GOALS/OBJECTIVES
General purpose or problem will be solved

Opportunitythat may be taken advantage of

How does the project align with the organization’s

mission statement and strategic priorities
IRACIS
Increase Revenue

Avoid Costs

Improve Service


6. Managing Technology in Your Organization
EXAMPLE: FIELD TRIP REQUEST

7. Managing Technology in Your Organization
IDENTIFY GOALS/OBJECTIVES
Audience - who is this for

Clients and Members

 Who are the end users of this be as specific as possible
 Staff
 Who will be creating
 Who will be using/maintaining
Stakeholders- who are you accountable to

Funders

 Expectations
 Information to prove you are meeting them

8. Managing Technology in Your Organization
IDENTIFYGOALS/OBJECTIVES
Create a “Typical User” persona for each

audience
 Define Audience / User Requirements
Write them down

Prioritize the requirements into:

 Need - Must Have
 Want – Nice to Have
What happens if requirement is not included?

Can the requirement be added later?


9. Managing Technology in Your Organization
ORGANIZE THE PROJECT
Assign a Project Manager

Person responsible for keeping the project on schedule
Deliverables

Tells stakeholders what is in the end result
Milestones

Identify when the deliverable will be delivered
Testing

Identify testing criteria or checklist to tell when project is
completed

10. Managing Technology in Your Organization
INVESTEXTRA TIME IN THE BEGINNING
Evaluate systems that are similar to the one you want to

implement
Address issues of client, member, staff trust in technology

Test

Plan to spend ½ of the project time in the

planning/analysis/definitionphase

11. Managing Technology in Your Organization
EVALUATE IMPLEMENTATION
Have all the testing criteria or checklist items been
completed?
If not who is responsible for them and when will they be

completed?
Did you meet the expectations of your audiences?
What worked, what didn’t during the project?
What advice would you like to remember for the next
project?

12. Managing Technology in Your Organization
RESOURCES TO CHECK OUT
http://www.techsoup.org/

website devoted to advice and information about technology

developed with nonprofits in mind
http://www.techsoup.org/stock

operated by TechSoup to provide a channel for donations of

software and other technology supplies to nonprofits. Registration
is required and there are often small processing fees.
http://www.npower.org/

a national network of local technical assistance providers focused

on the needs of nonprofits.

13. Managing Technology in Your Organization
THANK YOU…