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SAAB DRIVERS NEVER FORGET

THE ROLE OF NOVELTY!
IN INTERACTION DESIGN




Matthew Milan, Principal & CEO
mmilan
HOW DOES INTERACTION DESIGN
SUPPORT A BRAND?

WHY SHOULD WE CARE ABOUT SAAB?
ON DECK FOR THIS EVENING

    NOVELTY
    CHANGE
     BRAND
NOVEL INTERACTIONS ENFORCE BRAND AFFINITY
ZOMG, MISMATCHES ARE GOOD


JOHN “OODA” BOYD
THIS MATTERS BECAUSE
SOMETIMES YOU JUST HAVE TO SAY
F**K
AFFORDANCE
WHAT WE’RE REALLY TALKING
   ABOUT IS INNOVATION
INNOVATION = !
 INTENTIONAL CHANGE THAT!
CREATES VALUE BY ACHIEVING
 DIFFERNTIATED POSITIONING
LET’S RETURN TO SAAB

    BY WAY OF APPLE
BOYD’S SNOWMOBILE

BICYCLE | OUTBOARD MOTOR | TANK | SKIS
DESIGN
CHANGE AS A CORE !
 BRAND ATTRIBUTE
DESIGN INTERACTIONS
CUSTOMER TOUCHPOINTS
Saab Drivers Never Forget
Saab Drivers Never Forget

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