For a Spring 2010 college course assignment, I created a fictional business and corresponding presentation. It demonstrates business savvy, creativity, computer and research skills.
2. Executive Summary
• espresso café™ is both a
bricks-and-mortar and
online storefront
• It is a 21st century
coffee shop with the
amenities required by
today’s mobile lifestyles
3. The 21st Century Mobile Lifestyle
• When it comes to
business, our feet may
be on the ground but
data and software are
increasingly in the
cloud2
4. The 21st Century Mobile Lifestyle
• To get tasks done,
people are leaning
heavily on Web-based
apps...1
• The mobile revolution is
happening right now2
Footnote #3
5. Mobile Computing
• Before mobile
computing achieves
widespread use,
however, concerns
about privacy and
access need to be
addressed
8. The Uniqueness of our Concept
• We will achieve on-
going revenue streams
by offering
memberships
• Customers will purchase
an espresso café
membership card at the
store and register it
online
• The fee for membership
is $9.95 per month
Sample membership card
9. About our Memberships
• The registration process will
include:
– Providing valid credit card
information
– Choosing a unique user name
and password for encrypted
wi-fi access in the store
– Registering favorite menu
items
10. Additional Member Benefits
• A private, members-
only meeting room
– Audio and video
conferencing and
recording capabilities
and special food orders
will cost extra
• Access to members-
only chat rooms online
11. Other Revenue Streams
• Evening and holiday rental of the full space
• Fees for encrypted wireless access for non-
members (15 minute increments at $3.00 per)
• Web banner ad space available to local
merchants
13. Social Networking
• espresso café will use
Facebook and Twitter
extensively to promote
our business and our
brand
• We are exploring other
Web 2.0 applications as
well
14. Location Criteria
• Suburb of a large city
– Local college or
university
– Clearly shopping district
• Near public
transportation and
other businesses
15. Space Criteria
• Leased space
• 1,000 to 1,500 square
feet
• Ability to to add wiring
and outlets
• Two single toilet
restrooms
• Adequate parking
16. Hours and Ambiance
• Hours will be 6am to
7pm, seven days a week
• A combination of tables
for two and four, as well
as armchairs in a living
room-like section
• We will not sacrifice
comfort for capacity
17. Our Customers Will Include...
• Entrepreneurs
• Telecommuters
• Freelancers
• Professors
• Students
• Work-at-home moms
• Retirees
18. How We Identified Customer Base
2010 growth trends1
1. The senior market
2. Local business
a. Demand is exploding for
locally grown and made
3. Education
a. Very large numbers of
people are going back to
school
19. Entrepreneurship
• 8.7 percent of job
seekers gained
employment by starting
their own businesses in
second quarter 2009 –
up from the record low
of 2.7 percent during
the last quarter of
20081
20. Telecommuting
• For more than a
decade, the number of
telecommuters has
been growing rapidly,
gaining more market
share than any other
form of transportation1
21. Online Learning
• Online courses have been
around for nearly two
decades, but enrollment
has soared in recent years
• More than 4.6 million
college students (about
one in four) were taking
at least one online course
in 2008, a 17 percent
increase over 20071
22. Virtual Meetings
• The Association of
Corporate Travel
Executives says the
percentage of its
members who were
"seriously looking" into
using videoconferencing
rose from 21 percent in
2007 to 81 percent in
20091
23. espresso café, Our Future1
• We anticipate a three-
month period will be
needed to establish the
business
• Our estimated monthly
expense for that period
and one-time start up
costs will total $276,200
24. Our Mission
• To compete, people
need an office that goes
everywhere1
• We'll help them get the
job done, comfortably
and securely (we’ll feed
them well, too!)
“5 Ways to Build Your Virtual Office,” by Dan Tynan, PC World, May 02, 2008: http://www.entrepreneur.com/technology/pcworld/article193904.html
“5 Ways to Build Your Virtual Office,” by Dan Tynan, PC World, May 02, 2008: http://www.entrepreneur.com/technology/pcworld/article193904.html
“6 Mobile Musts for Your Online Business; Use these tips to prepare for the coming smartphone search revolution” by Allen Moon, January 20, 2010: http://www.entrepreneur.com/ebusiness/ebusinesscolumnist/article204798.html
http://www.ourmobilerevolution.com/?author=2 (source of graphic): MOBILE allows the Internet to deliver services and content to the phone, and allows consumers to take content with them
1. 2010 Horizon Report, pp. 5-6
Membership may be cancelled anytime, but with 30 days notice for charges to cease.
Members can also voluntarily provide demographic information.
We anticipate that members will patronize the store 15 – 20 times a month, and purchase food and beverages (reference: “Starbucks Becomes a Public Company,”
By Arthur A. Thompson, The University of Alabama, and John E. Gamble, University of South Alabama: http://www.mhhe.com/business/management/thompson/11e/case/starbucks-2.html
If an adequate number of members opt-in, we will sell links to appropriate surveys and post the links on chat boards based on demographics.
We believe that Tenafly, NJ will be an excellent location.
The New York Times called Tenafly, NJ “A Suburb for Urbanites” is an article by Jill P. Capuzzo published on October 9th, 2009: http://www.nytimes.com/2009/10/11/realestate/11livi.html
We will be closed on major holidays, but during these times the facility will be available for rental.
Source for info in this slide and notes below: http://www.entrepreneur.com/trends/index.html
Notes for bullet point #1:Businesses aimed at retiring boomers are, well, booming.
a. Notes for bullet point #2a: This means more support for mom-and-pop stores. The dividend: For every $100 spent at a locally owned business, $68 comes back to the community. Only $43 re-circulates from national chain stores.
b. Notes for bullet point #3: Huge numbers of people are going back to school--ducking the bad economy, retraining for new jobs, even reinventing themselves completely. Total enrollment at universities and colleges is close to 12 million and climbing, says IbisWorld senior analyst Toon van Beeck. Enrollment at online universities is also on the rise.
1. http://www.entrepreneur.com/trends/index.html, 2010 Trends to Watch (results from Challenger, Gray & Christmas' job market index)
1. Skipping the Drive: Fueling the Telecommuting Trend by Joel Kotkin, 08/18/2008: http://www.newgeography.com/content/00180-skipping-drive-fueling-telecommuting-trend
March 3, 2010 opinion piece in the New York Times, “College Degrees Without Going to Class,” (http://roomfordebate.blogs.nytimes.com/2010/03/03/college-degrees-without-going-to-class/)
1. “Business Travel vs. Virtual Meetings: Which Is Best?” by Charisse Jones, April 19, 2010: http://www.toptechnews.com/story.xhtml?story_id=113001Z5FM9I&page=3
We have conducted several focus groups that have shown great enthusiasm for ours plan and pricing structure.
1. The website http://www.businessknowhow.com/startup/startup.htm was extremely helpful in putting this information to