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The Role of Mobile in Research
& Teaching
          Presented by: Stephen Cawley, Academic
                      Segment Marketing, Elsevier
                              Date: March 7th 2011
AGENDA


•Mobile platform growth
•Responding to the researcher workflow
•Elsevier mobile product map
•Some concepts to consider




                                         2
MOBILE APP DOWNLOADS TO GROW NINE-
           FOLD IN 4 YEARS



                                                                                   Cumulative
                       2008   2009    2010     2011     2012     2013     2014     Downloads
                                                                                   2008-14
Free                    429   2,175    6,971   14,333   26,083   42,343   66,435         158,780
downloads
Charged-for              76    325     1,182    3,362    5,154    6,893    9,665          26,647
downloads
Total                   505   2,500    8,154   17,696   31,237   49,235   76,100         185,427
downloads
Growth %                      395%     226%     117%      77%      58%      55%




Source: Gartner 2010

                                                                                                   3
MOBILE INTERNET ADOPTION
                            IS EXPLODING
Computing Growth drivers over time, 1960-2020E


Devices / Users
Million in log scale
1,000,000                                                                         More than just
                                                                Mobile            Phones
 100,000                                                        internet          • iPad
                                                     Desktop                         Smartphone
   10,000                                            internet                     • Kindle
                                                                                     Tablet
      1000                                                                        • MP3
                                                                10B+ units ?
                                                                                     Cell phone / PDA

                                                    1B+ units /                   • Car electronics GPS,
        100                    Minicomputer     PC
                                                       users                        ABS, A/V
                                                                                     Mobile
          10                               100MM+ units
                                                                                     Video
                   Mainframe                                                      • Home entertainment
                                  10MM+ units
            1                                                                        Games
                                                                                  • Wireless home
                 1MM+ units
            0                                                                       appliances
             1960          1970     1980      1990    2000        2010     2020

 Source: Morgan Stanley 2010

                                                                                                           4
MOBILE BROADBAND INFRASTRUCTURE
         FACILITATES GROWTH
Global 3G+ subscribers and penetration, 2007-14E                                3G penetration
                                                                                3G+ users



      Million                                                                           %
5,000                         2010E: Inflection point                            43         45
                              3G+ penetration reaches
                                    sweet spot                           38                 40
4,000                                                            33                         35

                                                         27                                 30
3,000                                                                           2,776
                                                                                            25
                                                 21                     2,348
                                                                1,928                       20
2,000                                   15
                                                        1,503                               15
                                11
                  8                            1,055
1,000                                                                                       10
                                        688
                                430                                                         5
                273
      0                                                                                     0
               2007            2008    2009E   2010E    2011E   2012E   2013E   2014E

Source: Morgan Stanley 2010

                                                                                                 5
SMARTPHONES ARE MOVING INTO
                    POLE POSITION
Global unit shipments of desktop PCs + notebook                                 Smartphones
PCs vs. smartphones, 2005-13E                                                   Notebook PCs
                                                                                Desktop PCs

Annual unit shipments
Million
700                                                   2012E: Inflection point
                                                     Smartphones > Total PCs
600

500

400

300

200

100

  0
        2005            2006   2007   2008   2009E     2010E     2011E     2012E     2013E
Source: Morgan Stanley 2010

                                                                                               6
IPHONE & ANDROID DOMINATE
                            RICH MEDIA
Global smartphone share of HTML mobile page view / Mobile internet
+ App usage / Unit shipments          HTML mobile page view share (Net applications, 5/10)
                                                                  Mobile internet + App usage share (Admob, 4/10)
                                                                  Global unit shipment share (Gartner, CQ1:10)
% Share

  55


                               44
        42




                                         25
                       23 23
                                                             19
             15
                                    10        10
                                                   6    6                   7
                                                                  5                                                 4
                                                                       1             0    1 1           1     1

    iPhone              Symbian     Android            RIM        Windows                Palm               Other
 Source: Morgan Stanley 2010

                                                                                                                        7
SEARCH – #1 MOBILE BROWSER-BASED
                ACTIVITY
% of Mobile browser users who have done the following
activities, 4/10
                        0      20              40            60

               Search                                   48

 Social Networking

                 News

          Sports Info

           Movie Info

     Bank Accounts

General Reference

          Classifieds

        Online Retail
Source: Comscore 2010

                                                                  8
ACADEMIC MOBILE LANDSCAPE




                            9
DEVELOPMENT IN CONTEXT OF USER
         WORKFLOW
                                 Write &
                                 Publish
               Supervise
                                                    Editorial
                 team



    Conduct                                                      Peer
    Research                                                    Review



                            Researcher
                             Workflow                            Attend /
   Obtain                                                        Organize
   funding                                                        Confe-
                                                                  rence




                                                           Stay up
        Evaluation
                                                           to date


                      Teaching             Career




                                                                            10
KEY INSIGHTS FROM ELSEVIER MOBILE &
       USER-CENTRED RESEARCH
Mobile demand
Market feedback                       Researcher pain points
• “With mobile, experience can        • Not enough time
  become more personalized –             To stay current with trends
  Unlike computer, where you                (in research domain)
  have to start-up, figure out user      To read research papers
  name/password… this will make       • Mobile allows transition times
  people want to use it more” –         (commuting; waiting etc.) to
  Columbia Univ Librarian               become productive time
• “Mobile is a new and strong         • “Convenience is king” –
  pressure’… Librarians need to         Columbia researcher
  engage… they need to be seen
  as taking the lead” – Yale          • “I read FT articles on my
  University Science Librarian          smartphone quickly, wherever
                                        and whenever” – ScienceDirect
• “We keep hearing that we              user
  should have a mobile offering,
  particularly since the iPad
  Launched” – Cell Press
  publisher
                                                                         11
THE SCHOLAR’S SEARCH &
              DISCOVERY BEHAVIOUR

                                                What can we                  • Context
             Desktop         Desktop                                           sympathetic
User needs                                      learn to port
             solutions       behaviour
                                                to mobile?                   • Intuitive and
                                                                               exploratory




                 Activity page* Key Actions
                               • Quick search is most popular search type (90% of all searches
                 Search
                                 within ScienceDirect)

                               • 62% users change the default alphabetical browsing to be able
                 Browse
                                 to browse by subject

                               • 60% users access the PDF vs. 40% who read the article
                 Article
                                 online (html)
                               • After accessing the online article, users are interested in any
                                 feature that may provide additional related information

                                    Figures & tables and articles MMC (46%)
                                    References (19%)
                                    Cited by (16%)
                                    Export Citation (16%)
                                    Email article (10%)



                                                                                                   12
MOBILE PRESENTS NEW OPPORTUNITIES

                                Mobile                               • Unique Mobile
                                assumptions          Mobile            experience
User needs
             Desktop
                                not same as          interaction     • Context
             solutions                                                 sympathetic
                                desktop              possibilities
                                assumptions                          • Intuitive and
                                                                       exploratory
                 Mobile is an opportunity to create new
                 ways for users to interact with content
                 •   Context specific (anytime, anywhere)
                 •   Users will (only) have partial attention and
                     interruptions – Reduce cognitive load and
                     pivot people through information quickly
                 •   Exploration vs. task oriented  anticipate
                     immediate next step




                                                                                       13
ELSEVIER MOBILE PRODUCT
                  DEVELOPMENT

Applications / Apps        Mobile Websites                E-readers & Tablets
• Developing hybrid apps   • ScienceDirect & Scopus       • Develop apps for iPad &
  across application         Content & limited features     tablets
  marketplaces for
                           • Complement apps (link        • Monitor e-reader market
  ScienceDirect & Scopus
                             out to .mobs)                  with a view toward
   iPhone                                                  selecting delivery
                           • Configured for three
   Android                                                 technology in medium term
                             device types – Mobile
   Nokia                    phones; small-screen
   BlackBerry               smartphones and large
   Windows Mobile           screen smartphones




                                                                                        14
ELSEVIER ACADEMIC MOBILE PRODUCT
           ROADMAP 2010-11

                                              iPad app
iPhone Apps              iPhone Apps
(Launched)               (Launched)           (Launched)
• SciVerse               • SciVerse           • SciVerse
   Scopus Alerts            ScienceDirect        ePub
                                                 Converter



 May    Jun        Jul     Aug      Sep     Oct   Nov      Dec   Jan   Feb   Mar    Apr   May     Jun
                                 2010                                           2011




                                                                                      BlackBerry Apps
                                                                                      • SciVerse
                                                                 BlackBerry Apps         ScienceDirect, Paid
                                      iPhone Apps
                                      (Launched)                 • SciVerse Scopus    • SciVerse Scopus, Paid
                                      • SciVerse Scopus          Android Apps         Android Apps
                                         Alerts (Individual)     • SciVerse           • ScienceDirect,
                                                                    ScienceDirect        Premium
                                                                 • SciVerse Scopus    • SciVerse Scopus,
                                                                 iPad Apps               Premium
                                                                 • SciVerse           iPad Apps
                                                                    ScienceDirect     • SciVerse
                                                                                         ScienceDirect,
                                                                                         Premium
                                                                                                                15
2010 – E-JOURNAL ACCESS WENT MOBILE




 Homepage               Quick Search and   Abstract / Full text,
                        access search      view, with options
 • Personalised
                        history            to save / e-mail for
   feed of articles
                                           later use
 • Quick access to
   articles saved for
   offline reading

                                                                   16
RESEARCH WHERE YOU ARE




                         17
CONCEPTS – AUTHOR SEARCH
                    FOR WORKSHOP PURPOSES ONLY




                                                 18
CONCEPTS – EXPLOIT THE
SMARTPHONE’S UNIQUE FEATURES
                      FOR WORKSHOP PURPOSES ONLY




                                                   19
CONCEPTS – HOTTEST TOPICS
IN THE RESEARCHER’S PALM
                     FOR WORKSHOP PURPOSES ONLY




                                                  20
CONCEPTS – CATCH THE BUBBLE
                      FOR WORKSHOP PURPOSES ONLY




                                                   21
Special Thanks to the Open University and
      JISC for hosting this workshop




                                            22

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Mlibraries 3 workshop the role of mobile in research & teaching March 2011

  • 1. The Role of Mobile in Research & Teaching Presented by: Stephen Cawley, Academic Segment Marketing, Elsevier Date: March 7th 2011
  • 2. AGENDA •Mobile platform growth •Responding to the researcher workflow •Elsevier mobile product map •Some concepts to consider 2
  • 3. MOBILE APP DOWNLOADS TO GROW NINE- FOLD IN 4 YEARS Cumulative 2008 2009 2010 2011 2012 2013 2014 Downloads 2008-14 Free 429 2,175 6,971 14,333 26,083 42,343 66,435 158,780 downloads Charged-for 76 325 1,182 3,362 5,154 6,893 9,665 26,647 downloads Total 505 2,500 8,154 17,696 31,237 49,235 76,100 185,427 downloads Growth % 395% 226% 117% 77% 58% 55% Source: Gartner 2010 3
  • 4. MOBILE INTERNET ADOPTION IS EXPLODING Computing Growth drivers over time, 1960-2020E Devices / Users Million in log scale 1,000,000 More than just Mobile Phones 100,000 internet • iPad Desktop  Smartphone 10,000 internet • Kindle  Tablet 1000 • MP3 10B+ units ?  Cell phone / PDA 1B+ units / • Car electronics GPS, 100 Minicomputer PC users ABS, A/V  Mobile 10 100MM+ units  Video Mainframe • Home entertainment 10MM+ units 1  Games • Wireless home 1MM+ units 0 appliances 1960 1970 1980 1990 2000 2010 2020 Source: Morgan Stanley 2010 4
  • 5. MOBILE BROADBAND INFRASTRUCTURE FACILITATES GROWTH Global 3G+ subscribers and penetration, 2007-14E 3G penetration 3G+ users Million % 5,000 2010E: Inflection point 43 45 3G+ penetration reaches sweet spot 38 40 4,000 33 35 27 30 3,000 2,776 25 21 2,348 1,928 20 2,000 15 1,503 15 11 8 1,055 1,000 10 688 430 5 273 0 0 2007 2008 2009E 2010E 2011E 2012E 2013E 2014E Source: Morgan Stanley 2010 5
  • 6. SMARTPHONES ARE MOVING INTO POLE POSITION Global unit shipments of desktop PCs + notebook Smartphones PCs vs. smartphones, 2005-13E Notebook PCs Desktop PCs Annual unit shipments Million 700 2012E: Inflection point Smartphones > Total PCs 600 500 400 300 200 100 0 2005 2006 2007 2008 2009E 2010E 2011E 2012E 2013E Source: Morgan Stanley 2010 6
  • 7. IPHONE & ANDROID DOMINATE RICH MEDIA Global smartphone share of HTML mobile page view / Mobile internet + App usage / Unit shipments HTML mobile page view share (Net applications, 5/10) Mobile internet + App usage share (Admob, 4/10) Global unit shipment share (Gartner, CQ1:10) % Share 55 44 42 25 23 23 19 15 10 10 6 6 7 5 4 1 0 1 1 1 1 iPhone Symbian Android RIM Windows Palm Other Source: Morgan Stanley 2010 7
  • 8. SEARCH – #1 MOBILE BROWSER-BASED ACTIVITY % of Mobile browser users who have done the following activities, 4/10 0 20 40 60 Search 48 Social Networking News Sports Info Movie Info Bank Accounts General Reference Classifieds Online Retail Source: Comscore 2010 8
  • 10. DEVELOPMENT IN CONTEXT OF USER WORKFLOW Write & Publish Supervise Editorial team Conduct Peer Research Review Researcher Workflow Attend / Obtain Organize funding Confe- rence Stay up Evaluation to date Teaching Career 10
  • 11. KEY INSIGHTS FROM ELSEVIER MOBILE & USER-CENTRED RESEARCH Mobile demand Market feedback Researcher pain points • “With mobile, experience can • Not enough time become more personalized –  To stay current with trends Unlike computer, where you (in research domain) have to start-up, figure out user  To read research papers name/password… this will make • Mobile allows transition times people want to use it more” – (commuting; waiting etc.) to Columbia Univ Librarian become productive time • “Mobile is a new and strong • “Convenience is king” – pressure’… Librarians need to Columbia researcher engage… they need to be seen as taking the lead” – Yale • “I read FT articles on my University Science Librarian smartphone quickly, wherever and whenever” – ScienceDirect • “We keep hearing that we user should have a mobile offering, particularly since the iPad Launched” – Cell Press publisher 11
  • 12. THE SCHOLAR’S SEARCH & DISCOVERY BEHAVIOUR What can we • Context Desktop Desktop sympathetic User needs learn to port solutions behaviour to mobile? • Intuitive and exploratory Activity page* Key Actions • Quick search is most popular search type (90% of all searches Search within ScienceDirect) • 62% users change the default alphabetical browsing to be able Browse to browse by subject • 60% users access the PDF vs. 40% who read the article Article online (html) • After accessing the online article, users are interested in any feature that may provide additional related information  Figures & tables and articles MMC (46%)  References (19%)  Cited by (16%)  Export Citation (16%)  Email article (10%) 12
  • 13. MOBILE PRESENTS NEW OPPORTUNITIES Mobile • Unique Mobile assumptions Mobile experience User needs Desktop not same as interaction • Context solutions sympathetic desktop possibilities assumptions • Intuitive and exploratory Mobile is an opportunity to create new ways for users to interact with content • Context specific (anytime, anywhere) • Users will (only) have partial attention and interruptions – Reduce cognitive load and pivot people through information quickly • Exploration vs. task oriented  anticipate immediate next step 13
  • 14. ELSEVIER MOBILE PRODUCT DEVELOPMENT Applications / Apps Mobile Websites E-readers & Tablets • Developing hybrid apps • ScienceDirect & Scopus • Develop apps for iPad & across application Content & limited features tablets marketplaces for • Complement apps (link • Monitor e-reader market ScienceDirect & Scopus out to .mobs) with a view toward  iPhone selecting delivery • Configured for three  Android technology in medium term device types – Mobile  Nokia phones; small-screen  BlackBerry smartphones and large  Windows Mobile screen smartphones 14
  • 15. ELSEVIER ACADEMIC MOBILE PRODUCT ROADMAP 2010-11 iPad app iPhone Apps iPhone Apps (Launched) (Launched) (Launched) • SciVerse • SciVerse • SciVerse Scopus Alerts ScienceDirect ePub Converter May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 2010 2011 BlackBerry Apps • SciVerse BlackBerry Apps ScienceDirect, Paid iPhone Apps (Launched) • SciVerse Scopus • SciVerse Scopus, Paid • SciVerse Scopus Android Apps Android Apps Alerts (Individual) • SciVerse • ScienceDirect, ScienceDirect Premium • SciVerse Scopus • SciVerse Scopus, iPad Apps Premium • SciVerse iPad Apps ScienceDirect • SciVerse ScienceDirect, Premium 15
  • 16. 2010 – E-JOURNAL ACCESS WENT MOBILE Homepage Quick Search and Abstract / Full text, access search view, with options • Personalised history to save / e-mail for feed of articles later use • Quick access to articles saved for offline reading 16
  • 18. CONCEPTS – AUTHOR SEARCH FOR WORKSHOP PURPOSES ONLY 18
  • 19. CONCEPTS – EXPLOIT THE SMARTPHONE’S UNIQUE FEATURES FOR WORKSHOP PURPOSES ONLY 19
  • 20. CONCEPTS – HOTTEST TOPICS IN THE RESEARCHER’S PALM FOR WORKSHOP PURPOSES ONLY 20
  • 21. CONCEPTS – CATCH THE BUBBLE FOR WORKSHOP PURPOSES ONLY 21
  • 22. Special Thanks to the Open University and JISC for hosting this workshop 22