Michael Kraft\'s Resume

Michael Kraft PMPAn Innovator – Creator of new ideas; organizational leader; modernizer; transformer; change agentAn Integrator – Creator of linkages between new or previously separate systems, services and business processesA Collaborator – Joiner of others together in common intellectual endeavors Mobile: 303.884.2409E-mail: mkraftpmp@yahoo.com Career Summary 16 Professional Recommendations on www.Linkedin.com “Michael is a solid leader that is well respected across the entire IT Organization at United. He is organized; detail oriented and has excellent communication skills. Michael builds strong relationships within and outside of his domain area in order to ensure broader goals and objectives are achieved. I would highly recommend Michael for a Sr. Leader role in any IT organization.”Gail Dielman Managing Director United AirlinesA dynamic results oriented and innovative application delivery manager, project leader, vendor manager and global outsourcing professional with an organized hands-on approach and extensive international management experience in the travel technology, hospitality and airline industries. As an innovator, integrator and collaborator inspires technical teams to deliver exceptional results while aligning the most cost effective use of technology with business strategy to strengthen the bottom line and enable success. Application development – Led Technical Teams which Architected and Developed new capabilities to support Merchandising, Mileage Plus 2.0 and critical Day 1 close Merger/Integration Commitments for United/Continental Airlines program management – Led the day to day execution and identification of critical dependencies to support Multi-IT and Vendor Team Delivery Models in support of Project Portfolio for United/Continental Airlines Quality Assurance and Testing – Managing and optimizing global vendor and remote Quality Assurance Testing teams through effective team collaboration, leveraging skills and automation tooling, fostering growth and retaining top loyal talent in the U.S. and India ,[object Object],Delivery Performance metrics – Led effort to identify and implement Enterprise IT Metrics – Rework, Earned Value Analysis, Sourcing Mix, Project Valuation and Selection Frameworks, Dependency Management, Work Intake, Resource Management Multi-Year planning – Co-Developed 3 Year Plan to Modernize Mainframe Platform through Projects such as Mission Critical Messaging, Real Time Eventing of Data Content from the Mainframe, Off Loading Presentation Services and Implementation of Electronic Misc Documents (EMD) Industry Standard Organizational Leadership – Led and represented IT Division in an Enterprise Wide Initiative (E5) to identify and implement $17 million in costs savings for Information Technology Division at United Airlines partnering with McKinsey and Company Employment History United Airlines Sr. Manager Host Program Management Office (2006- To Present) Consultant and Advisor to the CIO for 6 month Assignment Sr. Manager Horizon Program Office “Michael has done an outstanding job managing and organizing our primary reservation application and platform (Apollo). He developed a number of highly efficient processes to manage incoming work, prioritize the work and source the design and build to internal and external developers. This transformed the Apollo application area from a bottleneck to a strategic enabler. I have no hesitation in recommending Michael as a highly capable and efficient IT Manager/Director.”Michael Kennaugh Vice President United AirlinesManager Application Development Apollo Host Platform Starwood Hotels and Resorts Worldwide Program Manager (2005-2006) Elements Group Director Program Management Office (2004-2005) Lodgenet/OnCommand Video Director Application Development (1998-2004) Application Development Technical Team Management Outsourcing Expert program management vendor managementEducation and Certifications1998 GraduatedUniversity of Phoenix BS in Business Management1998-2000University of Phoenix MBA in Technology ManagementIn Progress Certified Outsourcing Professional – Intl’ Association of Outsourcing Professionals2006 Certified Information Technology Infrastructure Library - (ITIL) BMC Business School2005 Certified Project Management Professional (PMP) – Project Management Institute 2000 Certified Software Engineer and Project Manager – University of California Santa Cruz System and Product Migration Product / Process Integration / PMO Relationship Management Quality Assurance and testing Delivery Performance Metrics Operational Management Business Strategy Budget / Forecast / P & L Process Improvement Multi-Year Planning “Michael is an excellent communicator and has superior abilities in visualizing the quot;
big picturequot;
. He has demonstrated these skills consistently in delivering on time, on budget projects and internal folks have come to respect Michael's efforts because he produces quality work through tight coordination and well thought direction with his subordinates and vendor's alike.”Tony Thierjung Managing Director United Airlines

Michael Kraft\'s Resume

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