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Beyond Disaster Recovery Ed Tech and Info Tech’s Responsibility in a Crises CETPA 2009 Bob Gausman, Division Administrator, Technology & Learning Resources Matthew Kinzie, Director of Information Technology Stanislaus County Office of Education
Are you Prepared? Pandemic (H1N1) School Shooting Escaped Convicts School Lock Down Staff Not Coming To Work Staff Stranded at Work School Shut Down
Types of Incidents Essential Services Remote Learning Pandemic Critical Staff Illness > Week Adjust Schedules Outside Vendor Gas Leak Bio Hazard Loss Hostage Week Existing Processes School Shooting Escaped Convict < Day Typical Response Examples Length
Typical Crises Response Plan Re-Establish previous priorities Recovery Availability of Communication systems: Telephony, E-Mail, Auto-Dialer Backup: Cell Phones, Radios Response Off Hours contact information for Staff Plan for who backs up whom Drills Preparedness Plan for Availability of Technology Ensure staff readiness Prevention & Mitigation Technology’s Role Component
Staff Availability ,[object Object],[object Object],[object Object],[object Object],[object Object]
Staff Duty Re-Assignment ,[object Object],[object Object],[object Object],[object Object],[object Object]
IT Support ,[object Object],[object Object],[object Object]
Vendor Support ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Can vendors provide support?
Working remotely ,[object Object],[object Object],[object Object]
Disaster Service Worker Law CA Government Code 3100 - 3109
Provisions for staff stranded on-site Food  -  Water  -  Safety Supplies  -  Clothing
Shadow IT “ Who knows what evil lurks in the hearts of man? The shadow knows!”  -Detective Story Hour, CBS Radio
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Crises Information Web Pages
Coordinating with Departments/Agencies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Education Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Are You Ready? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions and Discussion Attributions: Title Slide photo:  Bill Young, modified by Tom Johnson – released to Public Domain Slide 7 Photo: Tom Johnson – released to Public Domain Slide 9 Photo: Wikicommons – released to Public Domain All other photos by Matthew Kinzie – released to public Domain This slide show may be used for any purpose without attribution, but rights must be shared alike. Twitter:  Bob Gausman – bgausman, Matthew Kinzie - mkinzie
Handout 1: Resources Information Technology Crises Support Resources CDE H1N1 Resource site: http:// www.cde.ca.gov/ls/he/hn/fluinfo.asp   California Department of Public Health: http:// www.ReadyCaSchools.org   Federal Department of Education: http://www.ed.gov/admins/lead/safety/emergencyplan/pandemic/index.html   New York City Remote Learning:  http:// schools.nyc.gov/Academics/learnathome/default.htm   School Continuity Guide: http://www.ed.gov/admins/lead/safety/emergencyplan/pandemic/guidance/continuity-recs.pdf   Distance Learning Providers: http:// www.inacol.org/col/providers.php   Other presentations on IT Continuity during a crises: http:// www.uoregon.edu/~joe/flu/flu.ppt   http:// iet.ucdavis.edu/pandemic/WFHguide.cfm Information Technology Pandemic Response plan for Canadian local government agency: http://www.ito.gov.sk.ca/documents/ITO-Pandemic-Plan.pdf Podcast on IT Security during a Pandemic: http://www.csoonline.com/podcast/490663/How_to_Prepare_for_a_Swine_Flu_Pandemic
Handout 2: Disaster Service Worker Law  3100.  It is hereby declared that the protection of the health and safety and preservation of the lives and property of the people of the state from the effects of natural, manmade, or war-caused emergencies which result in conditions of disaster or in extreme peril to life, property, and resources is of paramount state importance requiring the responsible efforts of public and private agencies and individual citizens. In furtherance of the exercise of the police power of the state in protection of its citizens and resources, all public employees are hereby declared to be disaster service workers subject to such disaster service activities as may be assigned to them by their superiors or by law. 3101.  For the purpose of this chapter the term &quot;disaster service worker&quot; includes all public employees and all volunteers in any disaster council or emergency organization accredited by the California Emergency Council. The term &quot;public employees&quot; includes all persons employed by the state or any county, city, city and county, state agency or public district, excluding aliens legally employed.
Handout 2: Disaster Service Worker Law ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Handout 2: Disaster Service Worker Law 3105.(a) The oath or affirmation of any disaster service worker of the state shall be filed as prescribed by State Personnel Board rule within 30 days of the date on which it is taken and subscribed. (b) The oath or affirmation of any disaster service worker of any county shall be filed in the office of the county clerk of the county or in the official department personnel file of the county employee who is designated as a disaster service worker. (c) The oath or affirmation of any disaster service worker of any city shall be filed in the office of the city clerk of the city. (d) The oath or affirmation of any disaster service worker of any other public agency, including any district, shall be filed with any officer or employee of the agency that may be designated by the agency. (e) The oath or affirmation of any disaster service worker may be destroyed without duplication five years after the termination of the disaster service worker's service or, in the case of a public employee, five years after the termination of the employee's employment. 3106.  Compliance with this chapter shall, as to state employees, be deemed full compliance with Chapter 4, Part 1, Division 5, Title 2 of this code, requiring taking of oaths by state employees.
Handout 2: Disaster Service Worker Law 3107.  No compensation nor reimbursement for expenses incurred shall be paid to any disaster service worker by any public agency unless such disaster service worker has taken and subscribed to the oath or affirmation required by this chapter. It shall be the duty of the person certifying to public payrolls to ascertain and certify that such disaster service worker has taken such oath or affirmation. Whenever there is more than one officer certifying to public payrolls the governing body of a city or county or school district may designate and make it the duty of a certain officer or officers to ascertain and certify that such disaster service worker has taken such oath or affirmation. The governing body of a city or county or school district may designate and make it the duty of a local disaster service officer to ascertain and certify that each volunteer disaster service worker has taken such oath or affirmation.  Nothing in this chapter, however, shall prevent the correction of any technical error or deficiency in an oath taken pursuant to this chapter; provided, such correction is made before the disaster service worker is actually paid or reimbursed. 3108.  Every person who, while taking and subscribing to the oath or affirmation required by this chapter, states as true any material matter which he or she knows to be false, is guilty of perjury, and is punishable by imprisonment in the state prison for two, three, or four years. 3109.  Every person having taken and subscribed to the oath or affirmation required by this chapter, who, while in the employ of, or service with, the state or any county, city, city and county, state agency, public district, or disaster council or emergency organization advocates or becomes a member of any party or organization, political or otherwise, that advocates the overthrow of the government of the United States by force or violence or other unlawful means, is guilty of a felony, and is punishable by imprisonment in the state prison.
Handout 3: Essential Equipment and Services Template         Software Vendor(s)         Hardware Vendor(s)         Security Alarm W/Code         Security         Generator Fuel Provider         Generator         UPS         Electrical Service         Communication/Phone Systems         Air/Heating Systems 24 Hour Phone Maintenance/Service Rep 24 Hour Phone Contractor Item or Service Essential Equipment and Services

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Beyond Disaster Recovery

  • 1. Beyond Disaster Recovery Ed Tech and Info Tech’s Responsibility in a Crises CETPA 2009 Bob Gausman, Division Administrator, Technology & Learning Resources Matthew Kinzie, Director of Information Technology Stanislaus County Office of Education
  • 2. Are you Prepared? Pandemic (H1N1) School Shooting Escaped Convicts School Lock Down Staff Not Coming To Work Staff Stranded at Work School Shut Down
  • 3. Types of Incidents Essential Services Remote Learning Pandemic Critical Staff Illness > Week Adjust Schedules Outside Vendor Gas Leak Bio Hazard Loss Hostage Week Existing Processes School Shooting Escaped Convict < Day Typical Response Examples Length
  • 4. Typical Crises Response Plan Re-Establish previous priorities Recovery Availability of Communication systems: Telephony, E-Mail, Auto-Dialer Backup: Cell Phones, Radios Response Off Hours contact information for Staff Plan for who backs up whom Drills Preparedness Plan for Availability of Technology Ensure staff readiness Prevention & Mitigation Technology’s Role Component
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. Disaster Service Worker Law CA Government Code 3100 - 3109
  • 11. Provisions for staff stranded on-site Food - Water - Safety Supplies - Clothing
  • 12. Shadow IT “ Who knows what evil lurks in the hearts of man? The shadow knows!” -Detective Story Hour, CBS Radio
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Questions and Discussion Attributions: Title Slide photo: Bill Young, modified by Tom Johnson – released to Public Domain Slide 7 Photo: Tom Johnson – released to Public Domain Slide 9 Photo: Wikicommons – released to Public Domain All other photos by Matthew Kinzie – released to public Domain This slide show may be used for any purpose without attribution, but rights must be shared alike. Twitter: Bob Gausman – bgausman, Matthew Kinzie - mkinzie
  • 18. Handout 1: Resources Information Technology Crises Support Resources CDE H1N1 Resource site: http:// www.cde.ca.gov/ls/he/hn/fluinfo.asp California Department of Public Health: http:// www.ReadyCaSchools.org Federal Department of Education: http://www.ed.gov/admins/lead/safety/emergencyplan/pandemic/index.html New York City Remote Learning: http:// schools.nyc.gov/Academics/learnathome/default.htm School Continuity Guide: http://www.ed.gov/admins/lead/safety/emergencyplan/pandemic/guidance/continuity-recs.pdf Distance Learning Providers: http:// www.inacol.org/col/providers.php Other presentations on IT Continuity during a crises: http:// www.uoregon.edu/~joe/flu/flu.ppt http:// iet.ucdavis.edu/pandemic/WFHguide.cfm Information Technology Pandemic Response plan for Canadian local government agency: http://www.ito.gov.sk.ca/documents/ITO-Pandemic-Plan.pdf Podcast on IT Security during a Pandemic: http://www.csoonline.com/podcast/490663/How_to_Prepare_for_a_Swine_Flu_Pandemic
  • 19. Handout 2: Disaster Service Worker Law 3100. It is hereby declared that the protection of the health and safety and preservation of the lives and property of the people of the state from the effects of natural, manmade, or war-caused emergencies which result in conditions of disaster or in extreme peril to life, property, and resources is of paramount state importance requiring the responsible efforts of public and private agencies and individual citizens. In furtherance of the exercise of the police power of the state in protection of its citizens and resources, all public employees are hereby declared to be disaster service workers subject to such disaster service activities as may be assigned to them by their superiors or by law. 3101. For the purpose of this chapter the term &quot;disaster service worker&quot; includes all public employees and all volunteers in any disaster council or emergency organization accredited by the California Emergency Council. The term &quot;public employees&quot; includes all persons employed by the state or any county, city, city and county, state agency or public district, excluding aliens legally employed.
  • 20.
  • 21. Handout 2: Disaster Service Worker Law 3105.(a) The oath or affirmation of any disaster service worker of the state shall be filed as prescribed by State Personnel Board rule within 30 days of the date on which it is taken and subscribed. (b) The oath or affirmation of any disaster service worker of any county shall be filed in the office of the county clerk of the county or in the official department personnel file of the county employee who is designated as a disaster service worker. (c) The oath or affirmation of any disaster service worker of any city shall be filed in the office of the city clerk of the city. (d) The oath or affirmation of any disaster service worker of any other public agency, including any district, shall be filed with any officer or employee of the agency that may be designated by the agency. (e) The oath or affirmation of any disaster service worker may be destroyed without duplication five years after the termination of the disaster service worker's service or, in the case of a public employee, five years after the termination of the employee's employment. 3106. Compliance with this chapter shall, as to state employees, be deemed full compliance with Chapter 4, Part 1, Division 5, Title 2 of this code, requiring taking of oaths by state employees.
  • 22. Handout 2: Disaster Service Worker Law 3107. No compensation nor reimbursement for expenses incurred shall be paid to any disaster service worker by any public agency unless such disaster service worker has taken and subscribed to the oath or affirmation required by this chapter. It shall be the duty of the person certifying to public payrolls to ascertain and certify that such disaster service worker has taken such oath or affirmation. Whenever there is more than one officer certifying to public payrolls the governing body of a city or county or school district may designate and make it the duty of a certain officer or officers to ascertain and certify that such disaster service worker has taken such oath or affirmation. The governing body of a city or county or school district may designate and make it the duty of a local disaster service officer to ascertain and certify that each volunteer disaster service worker has taken such oath or affirmation. Nothing in this chapter, however, shall prevent the correction of any technical error or deficiency in an oath taken pursuant to this chapter; provided, such correction is made before the disaster service worker is actually paid or reimbursed. 3108. Every person who, while taking and subscribing to the oath or affirmation required by this chapter, states as true any material matter which he or she knows to be false, is guilty of perjury, and is punishable by imprisonment in the state prison for two, three, or four years. 3109. Every person having taken and subscribed to the oath or affirmation required by this chapter, who, while in the employ of, or service with, the state or any county, city, city and county, state agency, public district, or disaster council or emergency organization advocates or becomes a member of any party or organization, political or otherwise, that advocates the overthrow of the government of the United States by force or violence or other unlawful means, is guilty of a felony, and is punishable by imprisonment in the state prison.
  • 23. Handout 3: Essential Equipment and Services Template         Software Vendor(s)         Hardware Vendor(s)         Security Alarm W/Code         Security         Generator Fuel Provider         Generator         UPS         Electrical Service         Communication/Phone Systems         Air/Heating Systems 24 Hour Phone Maintenance/Service Rep 24 Hour Phone Contractor Item or Service Essential Equipment and Services

Hinweis der Redaktion

  1. Influenza Pandemic, School Shooting, Escaped Convicts – Schools Locked Down or Shut Down. The technology is fully functional, but the Information and Education Technology function changes in an instant. Are you ready? This session raises issues to consider in preparing to support your district or COE with technology during a Crises.
  2. Effective, ongoing cross training: Duty Rotation Issue Tracking Continuous Training
  3. Suspension of Absence Tracking rules – all absences excused.
  4. Communications E-mail, Web, Landline Phones, Mobile Phones, Short Wave Radio, other? Desktop/Laptop support Issue Re-prioritization
  5. Can vendors provide support? Availability of Communication Systems providers, electricity, diesel fuel, system and software support. POTS/Internet capacity during a crises – statistics on communication increases vs capabilities of the network. Can vendors provide support? Availability of Communication Systems providers, electricity, diesel fuel, system and software support. POTS/Internet capacity during a crises – statistics on communication increases vs capabilities of the network.
  6. VPN – Install on personal machines? Backup/Security for data on personal machines. Preparation for duties to be done off-site Remote call forwarding setup for phones Voice mail for employees to get status
  7. GOVERNMENT CODE Disaster Service Workers 3100. It is hereby declared that the protection of the health and safety and preservation of the lives and property of the people of the state from the effects of natural, manmade, or war-caused emergencies which result in conditions of disaster or in extreme peril to life, property, and resources is of paramount state importance requiring the responsible efforts of public and private agencies and individual citizens. In furtherance of the exercise of the police power of the state in protection of its citizens and resources, all public employees are hereby declared to be disaster service workers subject to such disaster service activities as may be assigned to them by their superiors or by law. 3101. For the purpose of this chapter the term &amp;quot;disaster service worker&amp;quot; includes all public employees and all volunteers in any disaster council or emergency organization accredited by the California Emergency Council. The term &amp;quot;public employees&amp;quot; includes all persons employed by the state or any county, city, city and county, state agency or public district, excluding aliens legally employed. 8655. The state or its political subdivisions shall not be liable for any claim based upon the exercise or performance, or the failure to exercise or perform, a discretionary function or duty on the part of a state or local agency or any employee of the state or its political subdivisions in carrying out the provisions of this chapter.
  8. Food/Water provisions Sleeping abilities Clothing
  9. Cross Training Tracking IT Handling the Unknown
  10. Information to include Status of Situation Instructions for Parents Information on Events (Information sessions, Vaccination clinics, etc.) Links to resources (Counseling, Health Information) Time of Last Update Sample Websites: http://www.stancoe.org/scoe/admin/CrisisPlanning/welcome.htm http://www.cccoe.k12.ca.us/news/swine_flu.html http://www.sccoe.k12.ca.us/resources/swineflu/ http://www.vusd.org/about.cfm?subpage=16669 Other mediums: Social Media such as Twitter, Facebook, Myspace, Linked In, etc?
  11. Facilities wanted to shut down air conditioners to slow spread of virus. Good Idea for an operating data center?
  12. Course Management System, Learning Management System, Virtual Learning Environment – Blackboard, Sakai