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Marketing on Twitter to Drive Business Revenue Muhammad Karim, 2011
What is Twitter Good For? Driving Brand Revenue or Brand Awareness? Both. Driving Brand Awareness and Consumer Engagement Driving Brand Revenue Short Term Long Term
But How Do You Drive Revenue in the Short Term with Twitter? Depends on how big a following you have.  If you don’t have a big following  Build one. With a Big Following… Drive Off-line Promotions  In-store. Drive On-line or Off-line Marketing Campaigns
So Let’s Stick with What Twitter is Great At… Brand Awareness and Consumer Engagement. Now let’s see how we can use best practice to make the most from TWITTER.
Best Practice 1. Research Your Consumers Before Engaging  ,[object Object]
If you don’t get any results around your brand or product, you may have the opportunity to now start the conversation yourself!
Or… Twitter may not be the right channel for you. If your consumer’s aren’t there… should you be?,[object Object]
You Need to know what you’re using it for before dedicating budget and resource to it. ,[object Object]
Employees engaging with consumers on a personal level can also engage with consumers as part of the brand  but these personal profiles should identify the company along with the employees personal name.Note: Don’t use your personal profile for Business!
Best Practice 4.  Build your Equity and Credibility ,[object Object]
For your customers to believe and engage with what you have to say, they need to trust you.
One Way Marketing Messages and Communication doesn’t work in this channel. If you’re disengenuous, people will ignore you.,[object Object]
This makes your Twitter activity more quantifiable.
You can track metrics like “How much money Twitter has saved your brand”.,[object Object]
Too much structure and a rigid way of operating can push your consumers away and see you as disingenuous.
Always have someone available to manage your Twitter account.,[object Object]
Take time to sit and listen to what your consumers and community are saying.
Then engage with them on their level.
Get personal with Twitter followers by @’ing them personally with answers about your brand or product. – 9/10 times they will follow you.,[object Object]
Best Practice 9. Branding Basics ,[object Object]

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Marketing on twitter to drive business revenue