Balance Scorecards, KPIs

1. Scorecards Program Review Aug 3, 2009 JBDC

2. Agenda 3/8/2009 2 Eng. Mohammed Abdulrahman

3. Agenda 3/8/2009 3 Eng. Mohammed Abdulrahman

5. Objective of the meeting3/8/2009 4 Eng. Mohammed Abdulrahman

6. Agenda 3/8/2009 5 Eng. Mohammed Abdulrahman

8. Transfer date

9. Filled date

10. Arrival date (dock to stock, location of filled transfers)

11. Received date

12. Manual

13. Quality issues upon receiving; damages, discrepancies3/8/2009 6 Eng. Mohammed Abdulrahman

15. Invoice date

16. Filled date

17. Dispatch date (no real time delivery date & more than one trip per invoice)

18. Number of temp. returns

19. Returns and reason should be linked to return program

20. Manual

21. Quality issues upon receiving; damage, expiries, etc.3/8/2009 7 Eng. Mohammed Abdulrahman

22. Agenda 3/8/2009 8 Eng. Mohammed Abdulrahman

24. Within 24 hours from date of arrival to received date to be considered as on time receiving3/8/2009 9 Eng. Mohammed Abdulrahman

26. Invoices printed after noon should counted as next day invoice, which will have 48 hours3/8/2009 10 Eng. Mohammed Abdulrahman

28. List of invoices that should be automatically considered as on time :

29. MISC ACCOUNT

30. MISCLL A/C NO.3

31. DEMONISTRAION A/C

32. Other invoices to be received in warehouse3/8/2009 11 Eng. Mohammed Abdulrahman

34. Madinah & Yunbu: 3 days

35. Tabuk & Rabig: 5 days

36. Working days

37. Invoices printed after noon should counted as next day invoice,3/8/2009 12 Eng. Mohammed Abdulrahman

39. North Region (Skaka, Arar, Aljof): 5 days

40. Working days

41. Invoices printed after noon should counted as next day invoice3/8/2009 13 Eng. Mohammed Abdulrahman

42. Agenda 3/8/2009 14 Eng. Mohammed Abdulrahman

44. No of Invoices dispatched

45. Percentage of Invoices dispatched.

46. No of Perfect Order (dispatched Invoices Only )

47. Percentage of Success

48. Percentage of failures with gap analysis3/8/2009 15 Eng. Mohammed Abdulrahman

50. # and % Partial return

51. # and % of full return

52. # and % of one time temp return

53. # and % of two times temp return

54. # and % of three time or more temp return3/8/2009 16 Eng. Mohammed Abdulrahman

55. Agenda 3/8/2009 17 Eng. Mohammed Abdulrahman

56. Conclusion Action Plan IT support 3/8/2009 18 Eng. Mohammed Abdulrahman