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Top 10 Highlights
BY
NIRVIK MITTER
Dreamforce Welcomes
EVERYONE
Equality is one of the core values of Salesforce as a company.
Tony Prophet, Chief Equality
Officer at Salesforce
Community of FUN
• Photo Op & #Selfies
• Parties and flash mobs
• Climbing walls and waterfalls
• Ice cream and characters
• TrailblazerQuest and prizes
• and Janet Jackson performed
Trailblazers everywhere blended learning and fun at every step
Community of FUN
Community of FUN
Community of FUN
Doubling Down on INDUSTRIES
Jujhar Singh
(EVP for Product Strategy)
Neeracha
Taychakhoonavudh
(SVP for Industries)
Doubling Down on INDUSTRIES
 Banking
 Communications
 Consumer Goods
 Government
 Healthcare
 Insurance
 Life Sciences
 Manufacturing
 Media
 Non-profit
 Retail
 Travel & Hospitality
 Wealth Management
Financial Services Cloud
Build deeper client relationships using the world’s #1 CRM,
reimagined for financial services.
Health Cloud
Enable intelligent collaboration around the patient and smarter,
more efficient operations.
Government Cloud
Deliver on your mission with the #1 enterprise cloud for Federal,
State, DOD, and more.
Philanthropy Cloud
Connect employees to causes they care about on the first-ever
global platform for giving.
Customer 360º
B2C Marketing
Commerce
Service
Work together seamlessly
Customer 360 is in a closed pilot release
It will be generally available in 2019
Learn & Develop
How many tech conferences have a day
devoted to health and mindfulness?
• The monks from Plum Village in France,
• Dreamforce Veterans, returned for meditation sessions and a walk through
downtown SFO
• Arianna Huffington and Deepak Chopra spoke to audiences about media,
modern life, and mental health
• PepUp Tech inspired the opening keynote audience and a cool crowd on
Thursday night
Learn & Develop
Trailblazers dove into hands-on workshops and
gave their careers a boost with certification
exams.
DreamTalks
Balaji Srinivasan - CEO of 21 & Board Partner at Andreessen Horowitz
How Blockchain is disrupting the way businesses operate
Will.i.am – Founder and CEO i.am+
The next evolution of interactive AI | Retailing in the Age of Voice + AI
Geoffrey West – Former President & professor at Santa Fe Institute
Paul Daugherty – CTO/CIO Accenture
Dr. Vivienne Ming – Co-Founder and Managing Partner of Socos
Magdalena Yesil – Founder, Broadway Angels & Founding member of Salesforce board
Michael Tubbs – Mayor of Stockton CA
and many more…
Thanksgiving
Values are important to Trailblazers
• The concerts at Dreamfest benefit great causes
• Sessions featured the new product for nonprofits, - Philanthropy Cloud
• Former Vice President Al Gore spoke about climate change
• Actor Adrian Grenier, actor, filmmaker, and social advocate spoke to his most
recent project, the Lonely Whale Foundation
• And a very beautiful Gratitude Tree drew admiration and thank you notes
And more…
Partnerships “Besties”
• Three entrepreneurs
 Next great startup built on the Salesforce platform
• Expert judges and industry leaders
• 5 minutes
• $250,000 check from Salesforce Ventures
WINNER: Mars Mundy who dazzled judges with his auto industry car
repair operating system, CarServ
Dreampitch
Einstein Voice
Converse via Apple’s Siri and:
 Enter information about a meeting
 Lead & Contact
 Account & Opportunity
 Notes, Tasks, etc.
 Get daily briefings about key
information on your day’s
meetings
 See Salesforce data dashboards by
asking questions instead of typing
queries
Einstein Voice
THANKS
Nirvik Mitter

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Dreamforce 2018 Top Ten Highlights

  • 2. Dreamforce Welcomes EVERYONE Equality is one of the core values of Salesforce as a company. Tony Prophet, Chief Equality Officer at Salesforce
  • 3. Community of FUN • Photo Op & #Selfies • Parties and flash mobs • Climbing walls and waterfalls • Ice cream and characters • TrailblazerQuest and prizes • and Janet Jackson performed Trailblazers everywhere blended learning and fun at every step
  • 7. Doubling Down on INDUSTRIES Jujhar Singh (EVP for Product Strategy) Neeracha Taychakhoonavudh (SVP for Industries)
  • 8. Doubling Down on INDUSTRIES  Banking  Communications  Consumer Goods  Government  Healthcare  Insurance  Life Sciences  Manufacturing  Media  Non-profit  Retail  Travel & Hospitality  Wealth Management Financial Services Cloud Build deeper client relationships using the world’s #1 CRM, reimagined for financial services. Health Cloud Enable intelligent collaboration around the patient and smarter, more efficient operations. Government Cloud Deliver on your mission with the #1 enterprise cloud for Federal, State, DOD, and more. Philanthropy Cloud Connect employees to causes they care about on the first-ever global platform for giving.
  • 9. Customer 360º B2C Marketing Commerce Service Work together seamlessly Customer 360 is in a closed pilot release It will be generally available in 2019
  • 10. Learn & Develop How many tech conferences have a day devoted to health and mindfulness? • The monks from Plum Village in France, • Dreamforce Veterans, returned for meditation sessions and a walk through downtown SFO • Arianna Huffington and Deepak Chopra spoke to audiences about media, modern life, and mental health • PepUp Tech inspired the opening keynote audience and a cool crowd on Thursday night
  • 11. Learn & Develop Trailblazers dove into hands-on workshops and gave their careers a boost with certification exams.
  • 12. DreamTalks Balaji Srinivasan - CEO of 21 & Board Partner at Andreessen Horowitz How Blockchain is disrupting the way businesses operate Will.i.am – Founder and CEO i.am+ The next evolution of interactive AI | Retailing in the Age of Voice + AI Geoffrey West – Former President & professor at Santa Fe Institute Paul Daugherty – CTO/CIO Accenture Dr. Vivienne Ming – Co-Founder and Managing Partner of Socos Magdalena Yesil – Founder, Broadway Angels & Founding member of Salesforce board Michael Tubbs – Mayor of Stockton CA and many more…
  • 13. Thanksgiving Values are important to Trailblazers • The concerts at Dreamfest benefit great causes • Sessions featured the new product for nonprofits, - Philanthropy Cloud • Former Vice President Al Gore spoke about climate change • Actor Adrian Grenier, actor, filmmaker, and social advocate spoke to his most recent project, the Lonely Whale Foundation • And a very beautiful Gratitude Tree drew admiration and thank you notes
  • 15. • Three entrepreneurs  Next great startup built on the Salesforce platform • Expert judges and industry leaders • 5 minutes • $250,000 check from Salesforce Ventures WINNER: Mars Mundy who dazzled judges with his auto industry car repair operating system, CarServ Dreampitch
  • 16. Einstein Voice Converse via Apple’s Siri and:  Enter information about a meeting  Lead & Contact  Account & Opportunity  Notes, Tasks, etc.  Get daily briefings about key information on your day’s meetings  See Salesforce data dashboards by asking questions instead of typing queries

Hinweis der Redaktion

  1. new cross-cloud technology initiative that makes our B2C Marketing, Commerce, and Service products work better together.  Every company wants to deliver connected customer experiences across channels and departments. These experiences need to span siloed organizations, processes and infrastructure across marketing, commerce, sales and service.   For customers of Salesforce B2B products, all information is in one place, in a single data model for marketing, sales, B2B commerce and service. This makes it easy for a marketer to see how their campaigns turn into leads, opportunities, pipeline, and sales. A sales rep can see support cases before they go into a meeting. Support reps can see open sales opportunities. Customer account hierarchies and contact relationships enable even deeper visibility.   Sales Cloud, Service Cloud, Pardot, B2B Commerce, CPQ, Community Cloud, Health Cloud, Financial Services and Lightning Platform all use the same data model, called Standard and Custom Objects. Not only do they work together, the data is also available in Einstein Analytics and the Salesforce Mobile app.
  2. new cross-cloud technology initiative that makes our B2C Marketing, Commerce, and Service products work better together.  Every company wants to deliver connected customer experiences across channels and departments. These experiences need to span siloed organizations, processes and infrastructure across marketing, commerce, sales and service.   For customers of Salesforce B2B products, all information is in one place, in a single data model for marketing, sales, B2B commerce and service. This makes it easy for a marketer to see how their campaigns turn into leads, opportunities, pipeline, and sales. A sales rep can see support cases before they go into a meeting. Support reps can see open sales opportunities. Customer account hierarchies and contact relationships enable even deeper visibility.   Sales Cloud, Service Cloud, Pardot, B2B Commerce, CPQ, Community Cloud, Health Cloud, Financial Services and Lightning Platform all use the same data model, called Standard and Custom Objects. Not only do they work together, the data is also available in Einstein Analytics and the Salesforce Mobile app.
  3. new cross-cloud technology initiative that makes our B2C Marketing, Commerce, and Service products work better together.  Every company wants to deliver connected customer experiences across channels and departments. These experiences need to span siloed organizations, processes and infrastructure across marketing, commerce, sales and service.   For customers of Salesforce B2B products, all information is in one place, in a single data model for marketing, sales, B2B commerce and service. This makes it easy for a marketer to see how their campaigns turn into leads, opportunities, pipeline, and sales. A sales rep can see support cases before they go into a meeting. Support reps can see open sales opportunities. Customer account hierarchies and contact relationships enable even deeper visibility.   Sales Cloud, Service Cloud, Pardot, B2B Commerce, CPQ, Community Cloud, Health Cloud, Financial Services and Lightning Platform all use the same data model, called Standard and Custom Objects. Not only do they work together, the data is also available in Einstein Analytics and the Salesforce Mobile app.
  4. new cross-cloud technology initiative that makes our B2C Marketing, Commerce, and Service products work better together.  Every company wants to deliver connected customer experiences across channels and departments. These experiences need to span siloed organizations, processes and infrastructure across marketing, commerce, sales and service.   For customers of Salesforce B2B products, all information is in one place, in a single data model for marketing, sales, B2B commerce and service. This makes it easy for a marketer to see how their campaigns turn into leads, opportunities, pipeline, and sales. A sales rep can see support cases before they go into a meeting. Support reps can see open sales opportunities. Customer account hierarchies and contact relationships enable even deeper visibility.   Sales Cloud, Service Cloud, Pardot, B2B Commerce, CPQ, Community Cloud, Health Cloud, Financial Services and Lightning Platform all use the same data model, called Standard and Custom Objects. Not only do they work together, the data is also available in Einstein Analytics and the Salesforce Mobile app.
  5. new cross-cloud technology initiative that makes our B2C Marketing, Commerce, and Service products work better together.  Every company wants to deliver connected customer experiences across channels and departments. These experiences need to span siloed organizations, processes and infrastructure across marketing, commerce, sales and service.   For customers of Salesforce B2B products, all information is in one place, in a single data model for marketing, sales, B2B commerce and service. This makes it easy for a marketer to see how their campaigns turn into leads, opportunities, pipeline, and sales. A sales rep can see support cases before they go into a meeting. Support reps can see open sales opportunities. Customer account hierarchies and contact relationships enable even deeper visibility.   Sales Cloud, Service Cloud, Pardot, B2B Commerce, CPQ, Community Cloud, Health Cloud, Financial Services and Lightning Platform all use the same data model, called Standard and Custom Objects. Not only do they work together, the data is also available in Einstein Analytics and the Salesforce Mobile app.
  6. new cross-cloud technology initiative that makes our B2C Marketing, Commerce, and Service products work better together.  Every company wants to deliver connected customer experiences across channels and departments. These experiences need to span siloed organizations, processes and infrastructure across marketing, commerce, sales and service.   For customers of Salesforce B2B products, all information is in one place, in a single data model for marketing, sales, B2B commerce and service. This makes it easy for a marketer to see how their campaigns turn into leads, opportunities, pipeline, and sales. A sales rep can see support cases before they go into a meeting. Support reps can see open sales opportunities. Customer account hierarchies and contact relationships enable even deeper visibility.   Sales Cloud, Service Cloud, Pardot, B2B Commerce, CPQ, Community Cloud, Health Cloud, Financial Services and Lightning Platform all use the same data model, called Standard and Custom Objects. Not only do they work together, the data is also available in Einstein Analytics and the Salesforce Mobile app.
  7. new cross-cloud technology initiative that makes our B2C Marketing, Commerce, and Service products work better together.  Every company wants to deliver connected customer experiences across channels and departments. These experiences need to span siloed organizations, processes and infrastructure across marketing, commerce, sales and service.   For customers of Salesforce B2B products, all information is in one place, in a single data model for marketing, sales, B2B commerce and service. This makes it easy for a marketer to see how their campaigns turn into leads, opportunities, pipeline, and sales. A sales rep can see support cases before they go into a meeting. Support reps can see open sales opportunities. Customer account hierarchies and contact relationships enable even deeper visibility.   Sales Cloud, Service Cloud, Pardot, B2B Commerce, CPQ, Community Cloud, Health Cloud, Financial Services and Lightning Platform all use the same data model, called Standard and Custom Objects. Not only do they work together, the data is also available in Einstein Analytics and the Salesforce Mobile app.
  8. new cross-cloud technology initiative that makes our B2C Marketing, Commerce, and Service products work better together.  Every company wants to deliver connected customer experiences across channels and departments. These experiences need to span siloed organizations, processes and infrastructure across marketing, commerce, sales and service.   For customers of Salesforce B2B products, all information is in one place, in a single data model for marketing, sales, B2B commerce and service. This makes it easy for a marketer to see how their campaigns turn into leads, opportunities, pipeline, and sales. A sales rep can see support cases before they go into a meeting. Support reps can see open sales opportunities. Customer account hierarchies and contact relationships enable even deeper visibility.   Sales Cloud, Service Cloud, Pardot, B2B Commerce, CPQ, Community Cloud, Health Cloud, Financial Services and Lightning Platform all use the same data model, called Standard and Custom Objects. Not only do they work together, the data is also available in Einstein Analytics and the Salesforce Mobile app.