Why big data matters to case management

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mister_moun

Why big data matters to case management EMC Big data action engine Big data & business processes

Technologie Business

BIG DATA,
FROM
INSIGHT TO
ACTION
Mountaha Ndiaye
EMC France

© Copyright 2013 EMC Corporation. All rights reserved.

1

“Why Big Data
Matters to Case
Management ?”
© Copyright 2013 EMC Corporation. All rights reserved.

2

Case mngt: Value proposition delivery
Variable cost, opportunity for differentiation

Data insight
and business
development

Enterprise
information
governance

Data collect,
protection
and
organization

Value
Proposition
delivery

Business operations

© Copyright 2013 EMC Corporation. All rights reserved.

3

Know when
to act

Real-time
Inline
analytics

Why Big Data
Matters to Case
Management ?

Dynamic
Business
rules

Rethink how
works gets
distributed/
done

© Copyright 2013 EMC Corporation. All rights reserved.

4

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Why big data matters to case management

3. Case mngt: Value proposition delivery Variable cost, opportunity for differentiation Data insight and business development Enterprise information governance Data collect, protection and organization Value Proposition delivery Business operations © Copyright 2013 EMC Corporation. All rights reserved. 3

4. Know when to act Real-time Inline analytics Why Big Data Matters to Case Management ? Dynamic Business rules Rethink how works gets distributed/ done © Copyright 2013 EMC Corporation. All rights reserved. 4

5. Know when to act Real-time Inline analytics Why Big Data Matters to Case Management ? Dynamic Business rules Rethink how works gets distributed/ done © Copyright 2013 EMC Corporation. All rights reserved. 5

6. Know when to act Real-time Inline analytics Why Big Data Matters to Case Management ? Dynamic Business rules Rethink how works gets distributed/ done © Copyright 2013 EMC Corporation. All rights reserved. 6

7. Know when to act Real-time Inline analytics Why Big Data Matters to Case Management ? Dynamic Business rules Rethink how works gets distributed/ done © Copyright 2013 EMC Corporation. All rights reserved. 7