MirrorWave

Consulting / Advisory

We’ve proven that there’s big business potential to be unlocked in relationships with customers, employees and partners by making feedback a positive experience. Our unique approach follows individual relationships over time to see what is changing and why, ensures action is taken quickly and decisively, and the outcomes are clearly understood. This makes MirrorWave an innovative and powerful relationship strengthening approach, the first in the business world to bring CRM, customer experience and research together using the longitudinal method.