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Business Buying Behavior Sonam Mhajan Mahendra Yadav Milan Bir Devendra Singh
What will we learn in this unit:-
What will we learn in this unit:-
Characteristics of Business Markets Market Structure and Demand Nature of the Buying Unit Types of Decisions & the  Decision Process
Participants in the Business BuyingProcess: The Buying Center Users Gatekeepers Buying  Center Deciders Influencers Buyers
Buying Motives Of Business Buyers
Buying Motives Of Business Buyers
Major Types of Buying Situations:- The buyer routinely reorders ,[object Object]
modifications.
Straight Re-buyThe buyer wants to modify ,[object Object]
prices, terms, or suppliers.
Modified Re-buyThe buyer purchases a ,[object Object]
first time.
New Task ,[object Object]
Problem Recognition Stages in the BusinessBuying Process:- General Need Description Product Specification Supplier Search Proposal Solicitation Supplier Selection Order Routine Specification Performance Review
Types Of Business Buying:-
Environmental Economic, Technological, Political, Competitive & Cultural Organizational Objectives, Policies, Procedures,  Structure, & Systems Major Influences on Business Buying:- Interpersonal Authority, Status, Empathy & Persuasiveness Individual Age, Education, Job Position, Personality &         Risk Attitudes Buyers
Criteria For Business Market Segmentation:-
Models for Market Segmentation:-
Two-stage market segmentation:-
Macro-segmentation:-
Two-stage market segmentation:-

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Business Buying Behavior