Resume

1. MICHAEL THOMPSON
497 Thornbuck Cove Collierville, TN 38017
(901) 301-4811 mikethomps2@gmail.com
“Top 5 percent National Sales Performer, Outstanding Regional Account Manager, Top Territory Achievement Awards”
OBJECTIVE: INDUSTRIAL OR MEDICAL SALES REPRESENTATIVE
Award winning B2B Sales Representative driven by overcoming challenges in the marketplace and providing
solutions for customer needs. Possess a high energy drive with excellent presentation, negotiation, and closing skills.
Established track record of exceeding objectives, forging lasting customer relationships, and resolving complex
business issues. Strong analytical and organizational skills with a solid background in:
B2B Sales Experience Professional Business Acumen
Planning and Effective Time Management Technical Aptitude
Strong Written/ Verbal Communication Microsoft Excel and Power-point Computer Skills
Sales Processes Ethics, Integrity, and Trust
PROFESSIONAL EXPERIENCE
Watermark Healthcare Solutions/ Solid Surface Inc., Nashville, TN 2009 -Current
Manufacturer of patented ADA/Non ADA shower systems for Healthcare.
National Sales Territory Manager (promotion from position below)
Top sales rep for last two consecutive years, initiating over $ 1 million in new business with sales team
through confident sales negotiations to healthcare organizations, and hospital owners in the United States.
Developed over 300 new accounts through effective closing skills, determination, and building
relationships.
Increased company exposure over 50% utilizing sales process and certifying Watermark with
independent healthcare and state hospital associations.
Expanded professional customer base 35% through organized sales meetings and training classes with
professional power-point presentations.
SFE Enterprises / Watermark Healthcare Solutions Inc., Nashville, TN 2005- 2009
A rep agency for commercial and residential plumbing/ heating equipment.
Regional Sales Territory Manager
Received “Agency of the Year” in 2007 for increasing regional wholesale distribution in market over 20%
since 2005. Placed among top 10% of territories for 3 consecutive years.
Generated over $ 1.5 million in new product sales over a three year period to West Tennessee and North
Mississippi territory by acquiring new product launch approval by state and local codes.
Directed all facets of B2B sales cycle with focused customer support and diligent end user follow up.
Pioneered and grew 10 manufacturers’ product lines within a 3 state territory by cultivating dealer
relationships, introducing new product offerings, and instigating new marketing programs across multiple
platforms.
Lifted market share from less than 1% to 21% within 4 years through building relationships, field training,
and end user marketing.
Aggressively captured national, regional, state, and government accounts such as Hilton Hotels, University
of Memphis, Fed-Ex, local schools, and regional hospitals.

2. MICHAEL THOMPSON PAGE 2
DeWALT / Black & Decker Inc., Memphis, TN 1999 - 2004
A global manufacturer and marketer of power tools, equipment, and accessories.
Sales Territory Manager
Top 15% of territories for 3 consecutive years. Earned sales performance awards by achieving over
100% of annual sales quotas.
Successfully developed and managed a sales/marketing program for a three state territory generating
territory growth over 15% each year and over $500,000 in new product growth last 3 years.
Devised an annual budget over $50,000 for distributor incentive programs to achieve over 140% of sales
quota in new product categories.
Worked within a team environment of marketing and product managers to analyze market opportunities
and execute sales strategies to exceed goals of seven key business categories within 2 sales organizations.
Increased distributor business each year through strong motivation and training of wholesale
representatives by offering incentives and sell thru promotions at industrial trade shows, open houses, and
promotional events.
Crews Inc., Memphis, TN 1997 – 1999
A leading Industrial Safety Equipment Manufacturer
Regional Sales Manager
Top rep for company in 1998. Recognized for outstanding sales achievement exceeding over 100% of
sales quota in 1998 and 1999.
Grew sales territory from 8 to 21 states with sales in excess of $ 8 million through effective planning,
organization, and territory management.
Strengthened customer base by 10% through creative selling, incentive plans, distributor training, and
organized presentations.
Turned around struggling markets by aggressively prospecting, training, and establishing new multi channel
distribution.
Created strategic end user marketing incentives which slashed competitor market shares by 15%.
Negotiated and contracted key national accounts through distributor relationships that resulted in over
$100K of new business each year.
M.S. Logistics Services / M.S. Carriers 1996 – 1997
A dedicated truckload freight and logistics carrier – US Operations
Logistics Account Manager
Executed on-time deliveries for all accounts by over 97%, achieving customer satisfaction and
recognition awards each consecutive year.
Organized new and existing lanes of traffic resulting in 20% more efficient times and increased profit
margins.
Promoted to account manager for Fed Ex and Bush Beans and increased on-time deliveries to within
99% within first 3 months.
Developed weekly and monthly reports resulting in reduced load failures and accuracy by 10% for all
accounts.
Assigned and monitored more than 200 loads weekly by capturing and rating productivity utilizing EDI and
direct network computer systems.
EDUCATION
Bachelor of Business Administration, Sales & Marketing - University of Memphis, Memphis, TN
Numerous on-going professional seminars and courses.