The Philippines has encountered a major decline in economic growth - from being one of the richest Asian countries after the end of World War II, to being one of the poorest at present. There are several factors that led to the economic situation the Philippines has now, and one of these is the political volatility and mismanagement by government leaders.

1. Business Process Outsourcing and the Philippine Economy
The Philippines has encountered a major decline in economic growth - from being one of the richest Asian countries
after the end of World War II, to being one of the poorest at present. There are several factors that led to the economic
situation the Philippines has now, and one of these is the political volatility and mismanagement by government leaders.
It was during the term of former President Gloria Macapagal-Arroyo that the sluggish economy of the Philippines was
slowly restored. A new economic venture known as business process outsourcing (BPO) has opened up the doors of the
Philippines to foreign investments. The year 2008 marked a great milestone in the country when it was recognized as
one of the largest call center industries in the world, ranking second to India.
BPO in the Philippines has expanded over the years, which accounts as one of the main contributors to the Philippine
economy. As a matter of fact, offshore staffing in Manila has proven to greatly minimize the unemployment rate by
providing jobs to hundreds of thousands of Filipinos. It has also widened the sphere of employability since even young
people who haven’t graduated yet from school, housewives, and even retirees are given the equal opportunity to get
work from outsourcing. This has helped enable thousands of individuals provide a comfortable lifestyle to their families.
BPO companies were initially established in the Philippines’ major cities including Manila, Davao, Cebu, and Cagayan.
There has been an expansion of the business processing industry throughout the neighboring provinces such as Baguio,
Iloilo, Clark, Iloilo, Dumaguete, and Bacolod. Because of this, the Philippines has secured a 15% share in the global
outsourcing market. This generated a whopping $3.3 billion in revenues in 2006, $7.2 billion in 2008, and $7.2 billion in
2009. The Business Processing Association of the Philippines (BPAP) estimates $13 billion worth of revenues from BPO as
the country becomes one of the top outsourcing destinations.
Manpower is what makes the Philippines stand out from all the other Southeast Asian countries when it comes to
providing outsourcing services. Filipinos are highly skilled and trainable in various aspects, including the latest in
technology. What’s more, the Philippines has a huge talent pool that is well versed in the English language so clients
from Western countries are able to communicate effectively with their offshore staff.
MicroSourcing is an offshore outsourcing solutions provider based in Manila, Philippines. The company offers a wide
range of delivery models: project outsourcing, offshore staff leasing, and virtual captives.