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Learning Center Management:  An Overview of Experiences,Practices, Principles, and Theory          Michelle Montoya       ...
Management Theory• View center as a workplace  – Position is a “real job”  – Professionalism toward students, faculty, sta...
Management Principles• Planning  – Set clear expectations from onset• Staffing  – Find the right people for the job• Train...
Management Practices• Communicate clearly     • Inspire innovation• Model behavior          • Entrust responsibility• Focu...
Management Experiences             TLC Org Chart   Coordinator:             Coordinator:Writing and Reading        Math an...
Questions?               Michelle Montoya          *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~    Tutoring and Learning Cente...
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Learning Center Management

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Discover new ways to structure and manage a learning center while encouraging learning, innovation, collaboration, and training. Focus will on proven experience and practices based on principles and theory.

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Learning Center Management

  1. 1. Learning Center Management: An Overview of Experiences,Practices, Principles, and Theory Michelle Montoya *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~* Tutoring and Learning Center Coordinator Emphasis: Writing across the Curriculum Truckee Meadows Community College
  2. 2. Management Theory• View center as a workplace – Position is a “real job” – Professionalism toward students, faculty, staff• Create employee handbook – Employee responsibilities and expectations – Center policies and procedures• Conduct observations and evaluations – Conduct performance evaluation each semester
  3. 3. Management Principles• Planning – Set clear expectations from onset• Staffing – Find the right people for the job• Training – Determine environment and culture• Measuring – Compare actual performance to expected
  4. 4. Management Practices• Communicate clearly • Inspire innovation• Model behavior • Entrust responsibility• Focus on strengths • Acknowledge and thank• Hire the right people • Exercise empathy• Develop and train • Be adaptable
  5. 5. Management Experiences TLC Org Chart Coordinator: Coordinator:Writing and Reading Math and Science Admin Liaisons Lead Tutors Assistant Receptionists Peer Tutors Peer Tutors
  6. 6. Questions? Michelle Montoya *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~ Tutoring and Learning Center Coordinator Emphasis: Writing across the Curriculum Truckee Meadows Community Collegemail: 7000 Dandini Blvd. | Vista B106 | Reno, NV | 89512 email: mmontoya@tmcc.edu | phone: 775.673.7276 website: http://www.tmcc.edu/tutoring

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