Salesforce as a platform which can do anything. Internal presentation what Salesforce is, what is the ecosystem, where it might fit.

1. Martin Humpolec
CTech, Technology Division, PwC
The invisible elephant in PwC
Salesforce beyond CRM perspective

2. PwC
Corporate Messaging and Content
Forward-Looking Statement
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the
assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements
we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability,
subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations,
statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service,
new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or
delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and
acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and
manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization
and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our
annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and
others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be
delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.
Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

3. PwC
Salesforce annual Fortune
Rankings assessment, 2018.
83%
of Fortune 500
companies are
Salesforce
customers
97%
of Fortune 100
companies are
Salesforce
customers
The World’s Top Companies Are Powered by Trailblazers

4. PwC

5. PwC

6. PwC
Salesforce is Linet’s first global IT system. With its Enterprise
Resource Planning (ERP) systems integrated with Salesforce
Sales Cloud, its executive management teams have full visibility
into its sales data and pipeline across its subsidiaries. Customer
information is centralized into a single source that provides
anytime, anywhere access to reporting dashboards and
searches. Global pipeline reports, which previously took days to
collect and aggregate within Excel, are now generated instantly.

7. PwC
$10.5B
FY18
•FY18 & FY17 revenues as
recasted under ASC 606.
•All prior fiscal years are under
prior accounting accounting
ASC 605.
Doing Well and Doing Good

8. PwC
Sales Cloud Platform Drives Customer Success
Win Rate
+ 26%
Lead
Conversion
+ 32%
Forecast
Accuracy
+ 38%
Sales
Productivity
+ 38%
Average Percentage Improvements Reported by Salesforce Customers
Source: Salesforce Customer Success Metrics Survey conducted 2015-2017 among 7,000+
customers randomly selected. Response sizes per question vary.
in revenue
+28%

9. PwC
Customer
Success
Platform
Connect to
your
customers in a
whole new
way

10. PwC

11. PwC

12. PwC
A Culture of Engaging
All Stakeholders
Trust
Deliver the most trusted infrastructure
and communicate openly.
Customer Success
Focus on customer success to
drive mutual growth.
Innovation
Empower Trailblazers with technology to
succeed in the Fourth Industrial Revolution
Equality
Respect and value a diversity of people.

13. PwC’s Digital Services
Confidential information for the sole benefit and use of PwC’s client.
We combine
the best of business & technology consulting
with the best of breed digital customer success platform

14. >600
Certified
Salesforce
Experts
+100 Practice
in WAW,
largest in
Poland
First and
only
Platinum
Salesforce
Partner in
CEE, now
Global
Strategic
Industrial Experience
Communications
Media
Financial Services
Manufacturing
Utilities
Professional Services
Health
The PwC & Salesforce
Alliance is strategic.
14
PwC’s Digital Services
Confidential information for the sole benefit and use of PwC’s client

15. PwC
Means we can do small projects
100K
Or we can do a big ones
20M
Salesforce is RAD tool (Rapid Application Development)
15

16. PwC
Let‘s sell it!
March 2019
16
Martin Humpolec
Salesforce Senior Consultant
+420 735 729 758
Martin.Humpolec@pwc.com

17. PwC
Discussion
March 2019
17
Use the microphone, please.