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Social media - your asset management toolbox Matt Herzberger
[object Object]
 
Wikis Documents Videos Livecasting Photos Bookmarks Blogs Lifestream Customer Service Presentations Alerts Mapping Feeds Analytics Events
 
Down to Business
 
Order to chaos ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TAG THIS
 
Web 2.0 = collab and create Now we need to organize and categorize
WIKIS -  Powerful information tools  - easy creation and editing of any number of interlinked Web pages.  often used to create collaborative websites, to power community websites, and for note taking.
COLLAB DOCS -  Documents that can built collaboratively, eliminates the need to pass around documents can include word processing, spreadsheet, presentation, etc.
VIDEO –  Various sites provide branded channels where you can post your video, all views regardless of where are aggregated. Helps get data about the campaign. Easily embeddable elsewhere
LIVECASTING –  Similar to Youtube and other video sites but they provide a live feed of events and capture the live backchannel
PHOTOS –  Various site provide the ability to share tag and create sets. Can be used for events with the creation of group with or tags (pools). Others such as smugmug provide a photo sales mechanism for rapid turnaround
BLOGS –  Great mechanism to create and share stories, events and information. Now the blog platform is being adopted by many news site
MICROBLOGS –  This is the in between blog post info, great to track buzz (search or trends) around you also can be a great engagement mechanism follow  @comcastcares  or  @fiuconnection  Also visit search.twitter.com
LIFESTREAM –  Aggregate info from all social sites, including video, photo, microblogs, blog, etc. Create a searchable index
CUSTOMER SERVICE –  These services offer open customer service and feedback mechanism. They can be viewed by all and include mechanisms to show action take. Similar to  WWW.MYSTARBUCKSIDEA.COM/
PRESENTATIONS –  Create the ability to share and aggregate presentations with similar functionality to video or photo sharing sites
EVENTS –  Ability to add organize, tag events you can list attendees. They tend to be marked up in open formats (Microformats –hcal)
MAPPING –  Shareable, linkable maps that can contain data point and pull in geotagged information from across the web. Many sites have leverages these site to create mashups
ALERTS –  Great tool for tracking buzz and the perfect price FREE, I know lots of people use news clipping type services that cost thousands of dollars. This is a bit more work but it can do lots. Look to partner this with Google reader and it can be about similar to news service setup.
ANALYTICS –  All these efforts mentioned above can be analyzed and tracked using this tool. It’s more than page views. To learn more visit http://doteduguru.com/idcategory/analytics
FEEDS / RSS –  Another great mechanism to aggregate data, it is in the background as plumbing many people use feed readers or start pages to access this data. Simple yet powerful
Questions / Comments ? Matt Herzberger [email_address] Twitter: @mherzber http://mattherzberger.com http://bloghighed.org http://webcomm.fiu.edu

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Social Media - your asset management toolbox

  • 1. Social media - your asset management toolbox Matt Herzberger
  • 2.
  • 3.  
  • 4. Wikis Documents Videos Livecasting Photos Bookmarks Blogs Lifestream Customer Service Presentations Alerts Mapping Feeds Analytics Events
  • 5.  
  • 7.  
  • 8.
  • 10.  
  • 11. Web 2.0 = collab and create Now we need to organize and categorize
  • 12. WIKIS - Powerful information tools - easy creation and editing of any number of interlinked Web pages. often used to create collaborative websites, to power community websites, and for note taking.
  • 13. COLLAB DOCS - Documents that can built collaboratively, eliminates the need to pass around documents can include word processing, spreadsheet, presentation, etc.
  • 14. VIDEO – Various sites provide branded channels where you can post your video, all views regardless of where are aggregated. Helps get data about the campaign. Easily embeddable elsewhere
  • 15. LIVECASTING – Similar to Youtube and other video sites but they provide a live feed of events and capture the live backchannel
  • 16. PHOTOS – Various site provide the ability to share tag and create sets. Can be used for events with the creation of group with or tags (pools). Others such as smugmug provide a photo sales mechanism for rapid turnaround
  • 17. BLOGS – Great mechanism to create and share stories, events and information. Now the blog platform is being adopted by many news site
  • 18. MICROBLOGS – This is the in between blog post info, great to track buzz (search or trends) around you also can be a great engagement mechanism follow @comcastcares or @fiuconnection Also visit search.twitter.com
  • 19. LIFESTREAM – Aggregate info from all social sites, including video, photo, microblogs, blog, etc. Create a searchable index
  • 20. CUSTOMER SERVICE – These services offer open customer service and feedback mechanism. They can be viewed by all and include mechanisms to show action take. Similar to WWW.MYSTARBUCKSIDEA.COM/
  • 21. PRESENTATIONS – Create the ability to share and aggregate presentations with similar functionality to video or photo sharing sites
  • 22. EVENTS – Ability to add organize, tag events you can list attendees. They tend to be marked up in open formats (Microformats –hcal)
  • 23. MAPPING – Shareable, linkable maps that can contain data point and pull in geotagged information from across the web. Many sites have leverages these site to create mashups
  • 24. ALERTS – Great tool for tracking buzz and the perfect price FREE, I know lots of people use news clipping type services that cost thousands of dollars. This is a bit more work but it can do lots. Look to partner this with Google reader and it can be about similar to news service setup.
  • 25. ANALYTICS – All these efforts mentioned above can be analyzed and tracked using this tool. It’s more than page views. To learn more visit http://doteduguru.com/idcategory/analytics
  • 26. FEEDS / RSS – Another great mechanism to aggregate data, it is in the background as plumbing many people use feed readers or start pages to access this data. Simple yet powerful
  • 27. Questions / Comments ? Matt Herzberger [email_address] Twitter: @mherzber http://mattherzberger.com http://bloghighed.org http://webcomm.fiu.edu