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UNCLASSIFIED




   KSJOC Social Network

   Expanding Our Capabilities for
Near-Real time Situational Awareness




                              Joint Operations Center
                                         785-274-1117
               UNCLASSIFIED
UNCLASSIFIED




            Concept of Operation

• KS JOC develop social network accounts that
  provides near-real time situational awareness to a
  larger scale of subscribers (followers).
• Incorporate twitter feeds from current Scouts.
• Current Scouts would have the option to create a
  specific account separate from their personal
  account.
• The KS JOC would follow those scout’s accounts,
  and the scouts would follow the JOC account.


                                      Joint Operations Center
                                                 785-274-1117
                       UNCLASSIFIED
UNCLASSIFIED




                       Requirements

• Contact Information
  – Facebook – AKO email address and a mailing address for the unit.
  – Twitter – email address only.

• Terms of use statement
  – Each social media presence must have a terms of use statement that
    informs visitors of what is authorized when interacting on the platform.
    This terms of use statement should include a general disclaimer, privacy
    and security disclaimers, and copyright and trademark disclaimer,
    moderate presence disclaimer and a Freedom of Information Act notice.
    (goo.gl/ySaQx)




                                                  Joint Operations Center
                                                             785-274-1117
                                UNCLASSIFIED
UNCLASSIFIED




              Training Requirements

ALARACT – Army Operations Security Training for
  External Official Presence Sites
• Social media managers - JOC (per Army Social
  Media Handbook 2012)
  – Social Media and Operations Security Training Course
      • ia.signal.army.mil/sms.asp
  – DISA Social Networking Class
      • iase.disa.mil/eta/sns_v1/sn/launchPage.htm




                                                Joint Operations Center
                                                           785-274-1117
                               UNCLASSIFIED
UNCLASSIFIED




                    Benefits

• Scouts could provide real-time information to the
  JOC.
• JOC could provide real-time information to
  anyone subscribed to accounts.
• Photos and short information could be instantly
  transmitted across the state from virtually any
  platform, ie cell phones, computers, laptops,
  tablets, etc.



                                      Joint Operations Center
                                                 785-274-1117
                       UNCLASSIFIED
UNCLASSIFIED




                  Drawbacks

• Would be limited to technologically inclined
  scouts to provide the feeds of information.
• Scouts would be required to use their personal
  devices without compensation.
• Require additional training requirements to JOC
  personnel.




                                     Joint Operations Center
                                                785-274-1117
                      UNCLASSIFIED
UNCLASSIFIED




             Design Concept
                                                NOAA       DHS
                                    Scouts

                                                                    Scout

Kansas                            News
                                 Networks

                                                  KSJOC                FEMA
 COP                                              Twitter
              KS JOC
               Social
              Network
                                                                              JOC TECHS




                                                                                       JOC
                                                                                    SUPERVISOR
                                                                  KSJOC
                                                                 Facebook

   Twitter            Facebook
                                                                                   DOMS


   Users                Users

                                             Joint Operations Center
                                                        785-274-1117
                  UNCLASSIFIED
UNCLASSIFIED




                   Specs for Twitter

• Naming conventions would need to be enforced.
  – Suggestion: Username => NGKS_Lname_Fname

• Additional resources that could be followed to
  provide SA:
  –   @StormPrediction
  –   @KAKEweather
  –   @femaregion7
  –   @NoradNorthcom
  –   @KansasGuard




                                          Joint Operations Center
                                                     785-274-1117
                           UNCLASSIFIED
UNCLASSIFIED




                Way Forward

• Other platforms could be utilized for training,
  such as Slide Share, Vimeo, etc.
• Utilization of handheld devices to provide
  reporting requirements to JOC via alternative
  networks.
• Virtual Classroom training environments could be
  developed for exercises/training purposes.




                                     Joint Operations Center
                                                785-274-1117
                      UNCLASSIFIED
UNCLASSIFIED




               Outcome Goals

• Establish a platform for Scout Network to provide
  Near-Realtime SA to KSJOC.
• KSJOC provide open source unclassified
  situational awareness to a larger targeted
  audience.




                                     Joint Operations Center
                                                785-274-1117
                      UNCLASSIFIED
UNCLASSIFIED



                            Annex A
                       Checklist for OPSEC
   Designate members of the team responsible for posting content to the official online
    presence and make sure those individuals are current on all OPSEC training.
   Make sure all content is submitted to and approved by the commander or the organization’s
    release authority prior to posting.
   Make sure all content is posted in accordance with organization public affairs guidance and
    Army regulations.
   Monitor social media presence and make sure external social media users are not posting
    sensitive information on our official presence. Monitor wall and comments posted.
   Produce training materials and conduct regular social media OPSEC training within our team
    and with scout network.
   Distribute social media OPSEC training to the families of Soldiers. It is important to keep
    them just as informed and up-to-date as the soldiers in our unit.
   Be vigilant. Never become complacent when it comes to OPSEC. Check social media
    presences within our organization for OPSEC violations. Never stop working to protect
    OPSEC. Once the information is out there, it can’t be taken back.




                                                                Joint Operations Center
                                                                           785-274-1117
                                          UNCLASSIFIED
UNCLASSIFIED




                                Annex B
     Checklist for Establishing an Official Army Social Media Presence


 Get command approval (Delegation of Authority memo)
 Study Army social media policy and read Army resources – Before starting with
  social media, it is important to understand Army social media policy. Resources
  can be found at www.slideshare.net/USArmySocialMedia.
 Determine goals
 Determine audience
 Research and select social media platforms
 Select name and branding information per Army SOP –
  www.slideshare.net/USArmySocialMedia/army-social-media-standard-operating-
  procedure-standardization and www.usarmybrandportal.com or
  www.army.mil/create
 Draft content strategy
 Determine site management strategy
 Develop policies and training



                                                       Joint Operations Center
                                                                  785-274-1117
                                    UNCLASSIFIED

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KSJOC Social Network Information Brief

  • 1. UNCLASSIFIED KSJOC Social Network Expanding Our Capabilities for Near-Real time Situational Awareness Joint Operations Center 785-274-1117 UNCLASSIFIED
  • 2. UNCLASSIFIED Concept of Operation • KS JOC develop social network accounts that provides near-real time situational awareness to a larger scale of subscribers (followers). • Incorporate twitter feeds from current Scouts. • Current Scouts would have the option to create a specific account separate from their personal account. • The KS JOC would follow those scout’s accounts, and the scouts would follow the JOC account. Joint Operations Center 785-274-1117 UNCLASSIFIED
  • 3. UNCLASSIFIED Requirements • Contact Information – Facebook – AKO email address and a mailing address for the unit. – Twitter – email address only. • Terms of use statement – Each social media presence must have a terms of use statement that informs visitors of what is authorized when interacting on the platform. This terms of use statement should include a general disclaimer, privacy and security disclaimers, and copyright and trademark disclaimer, moderate presence disclaimer and a Freedom of Information Act notice. (goo.gl/ySaQx) Joint Operations Center 785-274-1117 UNCLASSIFIED
  • 4. UNCLASSIFIED Training Requirements ALARACT – Army Operations Security Training for External Official Presence Sites • Social media managers - JOC (per Army Social Media Handbook 2012) – Social Media and Operations Security Training Course • ia.signal.army.mil/sms.asp – DISA Social Networking Class • iase.disa.mil/eta/sns_v1/sn/launchPage.htm Joint Operations Center 785-274-1117 UNCLASSIFIED
  • 5. UNCLASSIFIED Benefits • Scouts could provide real-time information to the JOC. • JOC could provide real-time information to anyone subscribed to accounts. • Photos and short information could be instantly transmitted across the state from virtually any platform, ie cell phones, computers, laptops, tablets, etc. Joint Operations Center 785-274-1117 UNCLASSIFIED
  • 6. UNCLASSIFIED Drawbacks • Would be limited to technologically inclined scouts to provide the feeds of information. • Scouts would be required to use their personal devices without compensation. • Require additional training requirements to JOC personnel. Joint Operations Center 785-274-1117 UNCLASSIFIED
  • 7. UNCLASSIFIED Design Concept NOAA DHS Scouts Scout Kansas News Networks KSJOC FEMA COP Twitter KS JOC Social Network JOC TECHS JOC SUPERVISOR KSJOC Facebook Twitter Facebook DOMS Users Users Joint Operations Center 785-274-1117 UNCLASSIFIED
  • 8. UNCLASSIFIED Specs for Twitter • Naming conventions would need to be enforced. – Suggestion: Username => NGKS_Lname_Fname • Additional resources that could be followed to provide SA: – @StormPrediction – @KAKEweather – @femaregion7 – @NoradNorthcom – @KansasGuard Joint Operations Center 785-274-1117 UNCLASSIFIED
  • 9. UNCLASSIFIED Way Forward • Other platforms could be utilized for training, such as Slide Share, Vimeo, etc. • Utilization of handheld devices to provide reporting requirements to JOC via alternative networks. • Virtual Classroom training environments could be developed for exercises/training purposes. Joint Operations Center 785-274-1117 UNCLASSIFIED
  • 10. UNCLASSIFIED Outcome Goals • Establish a platform for Scout Network to provide Near-Realtime SA to KSJOC. • KSJOC provide open source unclassified situational awareness to a larger targeted audience. Joint Operations Center 785-274-1117 UNCLASSIFIED
  • 11. UNCLASSIFIED Annex A Checklist for OPSEC  Designate members of the team responsible for posting content to the official online presence and make sure those individuals are current on all OPSEC training.  Make sure all content is submitted to and approved by the commander or the organization’s release authority prior to posting.  Make sure all content is posted in accordance with organization public affairs guidance and Army regulations.  Monitor social media presence and make sure external social media users are not posting sensitive information on our official presence. Monitor wall and comments posted.  Produce training materials and conduct regular social media OPSEC training within our team and with scout network.  Distribute social media OPSEC training to the families of Soldiers. It is important to keep them just as informed and up-to-date as the soldiers in our unit.  Be vigilant. Never become complacent when it comes to OPSEC. Check social media presences within our organization for OPSEC violations. Never stop working to protect OPSEC. Once the information is out there, it can’t be taken back. Joint Operations Center 785-274-1117 UNCLASSIFIED
  • 12. UNCLASSIFIED Annex B Checklist for Establishing an Official Army Social Media Presence  Get command approval (Delegation of Authority memo)  Study Army social media policy and read Army resources – Before starting with social media, it is important to understand Army social media policy. Resources can be found at www.slideshare.net/USArmySocialMedia.  Determine goals  Determine audience  Research and select social media platforms  Select name and branding information per Army SOP – www.slideshare.net/USArmySocialMedia/army-social-media-standard-operating- procedure-standardization and www.usarmybrandportal.com or www.army.mil/create  Draft content strategy  Determine site management strategy  Develop policies and training Joint Operations Center 785-274-1117 UNCLASSIFIED