Some argue that the paperless office is unachievable – “the technology has made it possible, but human nature prevents it.” Organisations have spent a fortune on mainframes and servers and everybody has a networked PC yet we still have more paper than ever! WHY? Data is stored on many different media and platforms (databases, application software, etc.). Organisations need to control the creation and distribution of information and documents, streamlining business processes along the way. This information needs to be completely traceable (who did what, when, etc). Implementing this philosophy yields tremendous financial and productivity benefits. There are major benefits to be derived from converting and storing paper based documents into electronic formats. If done well, scanning processes produce major cost savings and make the archiving and retrieval process far easier to manage. MERIT in association with UK-Online, have invited Bob Goodwin – Chairman GMS Ltd – to come and present an overview as to how organisations can benefit from document management technologies. This presentation will show how you can apply: imaging/scanning systems, document and knowledge management, and enterprise information portals to your structured and unstructured information systems and show examples of implementations that have yielded significant productivity and efficiency gains.

1. the LESSpaper Office & IT systems for the 21 st Century GMS – Digital Vision Bob Goodwin Ian Hopkins David Gavin

2. White Collar Holocaust ‘ living with inefficiency’

8. > 80%! < 20%! ‘ Office PC’s’ Corporate systems DB Structured Data Unstructured information Unstructured information “ the PAPERBOUND Office”

9. Semi-structured information Semi-structured information the “LESSpaper office” WWW Corporate systems DB Structured Data GRAB DB INTERCEPT Scan ‘ Office/ PC’s’

10. ROI Copyright GMS Forms Processing Document Management DM with Integration Knowledge Management Integrated DM/KM system Corporate DM/KM system ASP “the higher you aim, the greater the return and the more difficult it is for your competitors to follow” The Digital Business Curve Scanning email web-site e-commerce e-business ecosystem CRM EIP

11. Fully integrated systems, engineered for auto completion of documents and paper elimination www The Digital Business Vision Knowledge Management Business Management Document Management Data Documents ‘ Office/ PC’s’ >90%+ of information is structured