There are 200M people blocking the ads. It's the biggest boycott in history (@dsearls). What caused this, what failed, how can we fix it? What's at stake? A quick talk based on industry and academic research and a call to learn from the failures of the past to build a better future for UX, Big Data, publishing, advertising, marketing, and identity rights.
Tata Punch brochure with complete detail of all the variants
"Adblock is a Boycott" Talk at #UXAwards
1. Daytime Talks, November 16, 2015, NYC
ADBLOCK IS A BOYCOTT
UXAWARDS.ORG @UXAWARDS
DAVID CARROLL
ASSOCIATE PROFESSOR, PARSONS
2015 UXIES
2. adblock IS A boycOTT
David Carroll
@profcarroll
Associate Professor of Media Design
Adblocking is the Biggest Boycott in History:
How Big Data and UX failed massively
and how to fix it.
Fair use rights reserved. #UXAwards
4. THE Biggest boycott
in human history.
— Doc searls
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
5. if marketers had
been measuring
the market,
they would have
seen this coming.
— Doc searls
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
6. » What is it?
» How did it happen?
» Why did it happen?
» What is happening now?
» What happens next?
» What can we do about it?
We’ll look at industry and academic research on adblocking to
address these questions:
TALK Agenda
A quick take on the latest research
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
13. 13
Performance
Video / Rich Media
Targeted Networks / AMPs
Vertical / Custom
Mobile
Publisher
Tools
Data Suppliers
Ad Servers
DMPs and Data
Aggregators
Measurement
and Analytics
Creative
Optimization
Media Planning
and Attribution
Verification /
Privacy
Ad Servers
Retargeting
SSPs
Tag Mgmt
Source: Lunascape by LUMA Partners
14. 14
The Online Advertising Ecosystem
12 34
Anonymizing
network or proxy
Service-oriented
media companies that
do campaign management
and audience extension
Both premium and long-
tail sites and networks
Measured impressions
Network and Exchanges
Buyer of Media
Placements
ADVERTISER
OR AGENCY
SOURCES
OF BOTS
Bot Script
PHANTOM LAYER
Phantom Websites
Sold as clicks,
views, video plays,
or social media likes
Botnet
Large PPC
Network
Impression
Handlers
(platforms
and exchanges)
Anonymizing
Search Engine
Traffic
Audience
Extension or
Other Supplier
Network
Secondary
Phantom Site
Ad
Ad
Ad
Ad
Broker of Traffic
BROKER
Buyer and Reseller of
Traffic and Clicks
PUBLISHER
Seller of Traffic
Provides what
the broker requests,
often clicks
SUPPLIER
Phantom Layer
Traffic Mixes with
Legitimate Traffic
Publisher
Publisher
Networks
Exchanges
Verification Service Work to Keep Fraud Out of the System5
https://digitalcontentnext.org/blog/2015/09/28/2015-dcn-bot-benchmark-report-what-makes-a-publisher-premium/David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
16. Source: comScore and Sourcepoint
! " # $ % & '
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
⛔ Ad Blocking ADOPTION RATES BY COUNTRY
5%
10%
15%
20%
25%
30%
30%
28%
16%16%16%
13%
12%
17. 20%
40%
60%
80%
100%
Age 18-24 Age 25-34 Age 35-44 Age 45-54 Age 55-64 Age 65+
8%9%9%9%
13%
20%
7%8%8%8%11%16%
US UK
! "
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
⛔ Ad Blocking ADOPTION RATES BY AGE
👨👩 👴👱 👩 👵
Source: comScore and Sourcepoint
18. Source: comScore and Sourcepoint
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
1.5%
3%
4.5%
6%
7.5%
9%
US UK NL ES CA DE FR CN IN
# $ % & '! " . /
⛔📲 Mobile Ad Blocking ADOPTION RATES BY Country
19. Popovers
Non-skippable mid roll
Display ads with audio
Non-skippable pre-roll
Interstitials
Animated display ads
Skippable mid roll
Skippable pre roll
Test display ads
Still image ads
22.5% 45% 67.5% 90%
33%
33%
39%
55%
61%
71%
73%
78%
81%
83%
Source: PageFair
% of Respondents who are “completely Unwilling”
to view various types of ads
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
⛔🚫
👍
👎
🖕
20. Not annoying
Respects my privacy
Loads faster
Relevant ad content
Nothing, I will always block ads
20% 40% 60% 80%
21%
42%
53%
57%
71%
Source: AdBlock Plus
Which requirements would be sufficient to allow ads?
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
⛔⚙
🚫
🎯
⚡
👁
🕶
21. Source: Pew Research Center
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
20%
40%
60%
80%
Cleared cookies Deleted/edit post Disable browser cookies
32%
17%
42%
37%
24%
56%
41%
39%
70%
49%
71%
74%
18-29 30-49 50-64 65+
% of adult internet users who have done the
following as a result of privacy concerns
🚫❌📛 🍪 📝
⛔👁
🍪
👦👧 👨👩 👴👵👱 👩👵👦 👨👱
23. Zang J, Dummit K, Graves J, Lisker P, Sweeney L. Who Knows What About Me? A Survey of Behind the Scenes Personal Data Sharing to Third
Parties by Mobile Apps. Technology Science. 2015103001. October 30, 2015. http://techscience.org/a/2015103001
Who Knows What About Me? A Survey of
Behind the Scenes Personal Data Sharing
to Third Parties by Mobile Apps
Jinyan Zang, Krysta Dummit, James Graves, Paul Lisker, and Latanya Sweeney
Highlights
• We tested 110 popular, free Android and iOS apps to look for apps that shared
personal, behavioral, and location data with third parties
• 73% of Android apps shared personal information such as email address with third
parties, and 47% of iOS apps shared geo-coordinates and other location data with
third parties
• 93% of Android apps tested connected to a mysterious domain, safemovedm.com,
likely due to a background process of the Android phone
• We show that a significant proportion of apps share data from user inputs such as
personal information or search terms with third parties without Android or iOS
requiring a notification to the user
Zang J, Dummit K, Graves J, Lisker P, Sweeney L. Who Knows What About Me? A Survey of Behind the Scenes Personal Data Sharing to Third
Parties by Mobile Apps. Technology Science. 2015103001. October 30, 2015. http://techscience.org/a/2015103001
Sharing of sensitive data by Android apps (left) to domains (right)
http://techscience.org/a/2015103001/
32. ● ●
●
●
●
●
●
0
2000
4000
6000 2012−01
2012−07
2013−01
2013−07
2014−01
2014−07
2015−01
NumberofFilters
Filter
Category
Restricted Blocking Unrestricted Sitekey
Added Sedo
Sitekey
Whitelist Released
in ABP 2.0
Added
Reddit
Added Conversion
Tracking for
DoubleClick
Added Google
Search ads
Added
About.com
Added Unrestricted
AdSense for Search
Figure 3: The growth of the Acceptable Ads whitelist. The whitelist has grown steadily since its introduction in 2011. On average, this filter list is updated
every 1.5 days, adding or modifying 11.4 exception filters. The most recent version (Rev. 988 on April 28, 2015) includes 5,936 filters. Among these are exceptions
for domain parking services, conversions tracking, and third-party ad networks.
3. ACCEPTABLE ADS
In May 2011, Adblock Plus’s creator, Wladimir Palant, outlined
Eyeo’s practices have incensed some publishers to such a degree
that they have accused the company of “extortion” and “shaking
36. Where is this headed?
what now?
» Will big platforms swallow up
publishing, advertising, and
audiences in one gulp?
» Will adtech and media buying
show any restraint?
» Will publishers sell direct?
» Will people recapture their
privacy?
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
37. privacy is not
only the right
to keep a secret.
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
38. privacy is the right
to construct your
own identity.
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
39. privacy is the right
to own to your own
identity.
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
40. privacy by design.
big data rights.
David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
41. U X A W A R D S . O R G
2015 UXIES DAYTIME TALKS
THANK YOU!
@UXAWARDS #UXAwards
NOVEMBER 16, 2015 NYC