As we continue to grow and add customers, our commitment to service remains the same as the day we were founded more than 20 years ago. It’s that commitment our employees have each day, to go above and beyond in ways both big and small, that continues to set us apart. Check out this presentation to see what some of our customers are saying…

1. Full Circle Security
and Support for
Your Payments
(revise) maybe include
both the ML logo + 20
year logo on cover
What
Are Our
Customers
Saying?

2. “Merchant Link’s TransactionVault product for
Opera has allowed our organization to mitigate
real world PCI risk. This technology has
enabled us to focus equally on other, revenue
and customer service impacting initiatives
while still maintaining compliance.
Additionally, Merchant Link has been an
invaluable partner during times of rapid
growth. They are always incredibly
responsive.”
– Michael Stano, Chief Technology Officer
Highgate Hotels
Customer since 2011
Solutions used:
• Payment GatewayTM
• TransactionVault®
Supported in 6 locations

3. “We wanted to ensure we were doing all we
could to ease PCI compliance efforts and
protect customer data as we continue to grow.
At the same time, we discovered the value of
having a gateway in the middle to support
changes we make in the future.”
– Ron Huisinga, IT Director
Petsense
Customer since Jan 2013
Solutions used:
• Payment GatewayTM
• TransactionVault®
Supported in over 70
locations

4. “As a result of our direct relationship with
Merchant Link, the Georgia Center was able to
easily and rapidly adopt point-to-point
encryption technologies in our hotel PMS
system. This provides our guests with the
strongest levels of PCI credit card security
available today. We have no doubt Merchant
Link will remain a key partner and industry
leader as we move forward to achieve point-to-
point encryption in our POS systems within
restaurant and retail outlet solutions this year.
They are by far the most responsive and helpful
gateway vendor I have ever worked with in the
past 13 years of my service at Georgia Center.”
– Corey Doster, IT Director
UGA – Georgia Center
Customer since Aug 2006
Solutions used:
• Payment GatewayTM
• TransactionVault®
• TransactionShield®
Supported in 1 location

5. “We selected Merchant Link after conducting
an exhaustive search and evaluation process
that ultimately revealed we had the most
reliable, flexible, secure and scalable solution
on the market today. The company’s
comprehensive support services for our
franchisees and their tight integration with
MICROS POS systems further set them apart.”
– Randy Bogart, Executive Director of IT
Customer since 2002
Solutions used:
• Payment GatewayTM
• TransactionVault®
Supported in over 1,300
locations
IHOP

6. “As credit card data breaches continue to make
headlines, and as we continue to grow our
business, we knew we had to do everything
possible to secure the personal data of our
guests. Merchant Link’s hosted solution
secures cardholder data from the moment of
capture and ensures data is not stored
anywhere on premise. The solution also helps
ease PCI compliance effort and cost for our
franchisees.”
– Mark Nicpon, CIO
AmericInn
Customer since Jan 2012
Solutions used:
• Payment GatewayTM
• TransactionVault®
• TransactionShield®
Supported in over 125
locations

7. “We wanted to ensure that our guests could
receive the highest level of commitment to the
security and integrity of their sensitive and
personal data. TransactionVault offered what
we needed from a technical standpoint, and
more importantly, what we knew we wanted for
our guests.”
– Don Viette, Senior Vice President and CIO
Carlson Restaurants
Worldwide
Customer since 2009
Solutions used:
• Payment GatewayTM
• TransactionVault®
Supported in over 250
locations

8. “In our search for a new payments gateway
provider to introduce to our franchisees, IHG
established a number of key criteria. We
wanted to point our franchisees toward a
hosted, gateway solution which would be
easily upgradable and would not require the
adoption of extra hardware or software.
We sought competitive pricing, wanting to help
our franchisees eliminate pass-through fees by
third-party processors. And, we insisted on a
high level of responsive service.”
– Tammy England, Director of Treasury
InterContinental
Hotels Group
Customer since 2010
Solutions used:
• Payment GatewayTM
• TransactionVault®
Supported in over 140
locations

9. “At Red Lion we’ve already implemented both
tokenization and P2PE. We will incorporate
EMV into our security infrastructure when our
software and hardware vendors make that
technology available. In our experience,
security technologies such as tokenization and
P2PE complement the compliance effort
because they enable a significant reduction in
both scope and risk. We think these
technologies make achieving and maintaining
compliance more realistic and affordable.”
– David Barbieri, Senior Vice President and CIO
Red Lion Hotels
Customer since 2008
Solutions used:
• Payment GatewayTM
• TransactionVault®
• TransactionShield®
• E-commerce Solutions
Supported in over 50
locations

10. Now celebrating our 20th year in the business, Merchant
Link’s mission is to remove the risk and hassle of
payments. Our cloud-based payment gateway and data
security solutions are live and in production at some of
the world’s largest retail, restaurant and lodging chains.
In 2006, we began tokenizing cardholder data, and a few
years ago we introduced point-to-point encryption.
Together, these solutions encrypt cardholder data at
swipe and return meaningless tokens to the point-of-
sale, protecting cardholder data in-flight and at rest. The
combined solution helps merchants meet and exceed
PCI compliance requirements by eliminating the need to
store payment data on their network.

11. thank
you!
Thank you for viewing
this presentation!
For more information:
Call 1.866.853.3845
Email sales@merchantlink.com
Visit www.merchantlink.com
Engage www.merchantlink.com/blog