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Netnografija:  spletno okno v resnični svet potrošnikov Eva Perčič [email_address] Ljubljana, 48. MF, februar 2011
netnografija online etnografija virtualna etnografija kvalitativno – interpretativna  metoda, ki prilagaja klasične  etnografske tehnike  antropologije, študiji  spletnih kultur in skupnosti splet 2.0 omogoči pogled v resnično življenje potrošnikov
"Traditional research methods like focus groups and surveys ask people questions in  artificial surroundings  and in an  artificial way .   Netnography is based upon the fact that  people are already communicating  about things that are meaningful to them  in a natural way , as cultures and communities online. ” Robert Kozinets, 2010
 
 
Watson, Shove 2005
“ Ti, a teb’ kej po čopiču teče?” “ Meni nikoli.” http://www.youtube.com/watch?v=fxSmn-QjEhE&feature=related
Problem raziskave ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
Proces nakupne odločitve klasične in neklasične problemske situacije viri obveščanja in teme, razumevanje področja lazure, dopolnilni izdelki in alternative identifikacija postopkov (doktrin), težave pozitivne in negativne lastnosti TZ
 
M_5 (2009):  To prebiranje in  brskanje po netu  o barvah me je samo zmedlo.   M_290 (2007):  Slišal sem , da nekateri barvajo po bellesu prvo z beltonom in nato še z beltopom, pa ne vem a je to smiselno.
ŠE VEDNO AKTUALNE VSE DOKTRINE + NOVE RAZLIČICE! PROBLEMI! Nepravilne kombinacije izdelkov, slabo pripravljene površine, premalo ali preveč nanosov, ..
…  ko želite zares  RAZUMETI in GOVORITI  jezik potrošnikov … …  ko želite potrošnike vključiti v proces INOVIRANJA, ustvarjanja … …  ko iščete svežino, NOVE TRENDE … …  ko želite izvedeti tudi tisto, kar sicer ostane ZAMOLČANO … …  ko v fazi raziskovanja problema ne želite vplivati na potrošnike … …  ko želite zares razumeti, preden začnete MERITI…
[object Object],[object Object],[object Object],[object Object]

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Netnografija: Spletno okno v resnični svet potrošnikov

  • 1. Netnografija: spletno okno v resnični svet potrošnikov Eva Perčič [email_address] Ljubljana, 48. MF, februar 2011
  • 2. netnografija online etnografija virtualna etnografija kvalitativno – interpretativna metoda, ki prilagaja klasične etnografske tehnike antropologije, študiji spletnih kultur in skupnosti splet 2.0 omogoči pogled v resnično življenje potrošnikov
  • 3. "Traditional research methods like focus groups and surveys ask people questions in artificial surroundings and in an artificial way . Netnography is based upon the fact that people are already communicating about things that are meaningful to them in a natural way , as cultures and communities online. ” Robert Kozinets, 2010
  • 4.  
  • 5.  
  • 7. “ Ti, a teb’ kej po čopiču teče?” “ Meni nikoli.” http://www.youtube.com/watch?v=fxSmn-QjEhE&feature=related
  • 8.
  • 9.  
  • 10.  
  • 11. Proces nakupne odločitve klasične in neklasične problemske situacije viri obveščanja in teme, razumevanje področja lazure, dopolnilni izdelki in alternative identifikacija postopkov (doktrin), težave pozitivne in negativne lastnosti TZ
  • 12.  
  • 13. M_5 (2009): To prebiranje in brskanje po netu o barvah me je samo zmedlo. M_290 (2007): Slišal sem , da nekateri barvajo po bellesu prvo z beltonom in nato še z beltopom, pa ne vem a je to smiselno.
  • 14. ŠE VEDNO AKTUALNE VSE DOKTRINE + NOVE RAZLIČICE! PROBLEMI! Nepravilne kombinacije izdelkov, slabo pripravljene površine, premalo ali preveč nanosov, ..
  • 15. … ko želite zares RAZUMETI in GOVORITI jezik potrošnikov … … ko želite potrošnike vključiti v proces INOVIRANJA, ustvarjanja … … ko iščete svežino, NOVE TRENDE … … ko želite izvedeti tudi tisto, kar sicer ostane ZAMOLČANO … … ko v fazi raziskovanja problema ne želite vplivati na potrošnike … … ko želite zares razumeti, preden začnete MERITI…
  • 16.