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FOR ILLINOIS REALTORS®
Illinois Licensed Brokers and 
Managing Brokers 
55,459 
Illinois REALTOR® Members 
41,000 
All Licensed Broker and Managing Broker in Illinois Aren’t 
REALTORS®
A REALTOR® or a member of the public 
may file a complaint against a REALTOR®. 
The Ethics Citation Program avoids the 
time consuming hearing process if the 
respondent agrees with the Ethics Citation 
Program outcome, he/she can pay the 
predetermined fine associated with the 
Article cited in the complaint and avoid a 
hearing.
The Ethics Citation Program is limited to 
certain article violations. We will focus on 
violations of Article 12 as those are often 
violated while using social media. The 
purpose of the Ethics Citation Program is to 
allow justice to be served and protect the 
real estate industry from 
unethical conduct.
STOP Before You Post
FINE $250.00 
Failure to present a true picture in real 
estate communications, marketing and 
advertising (Article 12)
FINE $250.00 
Failure to disclose real estate professional 
status in advertising, marketing and other 
representations (Article 12)
FINE $500.00 
Advertisement offering to sell/lease 
property without authority of owner or 
listing broker (SOP 12-4)
DO NOT TAKE PHOTOS WHILE 
ON A SHOWING 
APPOINTMENT . 
DO NOT POST PHOTOS FROM 
YOUR SHOWING 
APPOINTMENTS. 
DO NOT MAKE NEGATIVE OR 
SIGNIFYING COMMENTS OF 
SOMEONEELSES LISTING. 
DO NOT LIKE OR COMMENT 
ON THE NEGATIVE 
COMMENT(S) OF OTHERS.
ALWAYS GET PERMISSION 
FROM THE SOURCE AND GIVE 
THEM CREDIT. AS SHOWN.
FINE $250.00 
Failure to disclose name of real estate firm 
in advertisement for listed property in a 
readily apparent manner (SOP 12-5)
FINE $250.00 
Failure to disclose on a website the firm’s 
name and state of licensure in a reasonable 
and readily apparent manner (SPO 12-9)
FINE $250.00 
Failure to present a true picture in 
advertising and representations to the 
public including internet content posted 
and the URLs and domain names used 
(SOP 12-10)
FINE $500 
Registration or use of deceptive URL or 
domain name (SOP 12-12)
FINE $500 
Representing that the REALTOR® has a 
designation, certification or other 
credential that the REALTOR® is not 
entitled to use (SOP 12-13)
The Illinois Association of REALTORS® will 
be the second state association to publish 
violations of the REALTORS® Code of Ethics 
in the members-only section of its website 
at www.illinoisrealtor.org .
The Illinois Association of REALTORS® 
will publish: 
The article violated. 
A description of the violation. 
The findings. 
Any disciplinary action taken.
With a greater awareness of the standards 
of practice (SOP), the goal is to bring a 
more comprehensive understanding of 
professional standards that will lead to 
fewer complaints.
Illinois Ethics Citation Presentation

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Illinois Ethics Citation Presentation

  • 2. Illinois Licensed Brokers and Managing Brokers 55,459 Illinois REALTOR® Members 41,000 All Licensed Broker and Managing Broker in Illinois Aren’t REALTORS®
  • 3. A REALTOR® or a member of the public may file a complaint against a REALTOR®. The Ethics Citation Program avoids the time consuming hearing process if the respondent agrees with the Ethics Citation Program outcome, he/she can pay the predetermined fine associated with the Article cited in the complaint and avoid a hearing.
  • 4. The Ethics Citation Program is limited to certain article violations. We will focus on violations of Article 12 as those are often violated while using social media. The purpose of the Ethics Citation Program is to allow justice to be served and protect the real estate industry from unethical conduct.
  • 6. FINE $250.00 Failure to present a true picture in real estate communications, marketing and advertising (Article 12)
  • 7. FINE $250.00 Failure to disclose real estate professional status in advertising, marketing and other representations (Article 12)
  • 8. FINE $500.00 Advertisement offering to sell/lease property without authority of owner or listing broker (SOP 12-4)
  • 9.
  • 10. DO NOT TAKE PHOTOS WHILE ON A SHOWING APPOINTMENT . DO NOT POST PHOTOS FROM YOUR SHOWING APPOINTMENTS. DO NOT MAKE NEGATIVE OR SIGNIFYING COMMENTS OF SOMEONEELSES LISTING. DO NOT LIKE OR COMMENT ON THE NEGATIVE COMMENT(S) OF OTHERS.
  • 11. ALWAYS GET PERMISSION FROM THE SOURCE AND GIVE THEM CREDIT. AS SHOWN.
  • 12. FINE $250.00 Failure to disclose name of real estate firm in advertisement for listed property in a readily apparent manner (SOP 12-5)
  • 13. FINE $250.00 Failure to disclose on a website the firm’s name and state of licensure in a reasonable and readily apparent manner (SPO 12-9)
  • 14. FINE $250.00 Failure to present a true picture in advertising and representations to the public including internet content posted and the URLs and domain names used (SOP 12-10)
  • 15. FINE $500 Registration or use of deceptive URL or domain name (SOP 12-12)
  • 16. FINE $500 Representing that the REALTOR® has a designation, certification or other credential that the REALTOR® is not entitled to use (SOP 12-13)
  • 17. The Illinois Association of REALTORS® will be the second state association to publish violations of the REALTORS® Code of Ethics in the members-only section of its website at www.illinoisrealtor.org .
  • 18.
  • 19. The Illinois Association of REALTORS® will publish: The article violated. A description of the violation. The findings. Any disciplinary action taken.
  • 20. With a greater awareness of the standards of practice (SOP), the goal is to bring a more comprehensive understanding of professional standards that will lead to fewer complaints.