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MOBILE SEARCH




Megan Fox                                 Web Search University Sept 2012
Director of Knowledge Management and IT   mfox@jff.org
Jobs for the Future                       http://slidesha.re/NZfMst
Mobile Search
• 88% of U.S. adults own a cell phone
• 55% use their phone to go online
• 17% do most of their online
  browsing on their phone, rather than
  a computer
        http://www.pewinternet.org April 2012
                                                         http://mobithinking.com

                                                 • 1 in 7 searches are now mobile.
                                                 • 1 in 3 mobile searches are local. After
                                                    looking up a local business on their
                                                    smartphone, 61% of users called the
                                                    business and 59%visited
                                                 • 79% of smartphone users use their
                                                    smartphones to help with shopping
                                                 • 71% of smartphone users that see TV,
                                                    press or online ad, do a mobile search
                                                    for more information
                                                Jason Spero, Google (Feb 2011).
http://www.thinkwithgoogle.com
Mobile Search




Google currently holds 82% of the global search market and
            98% of the mobile search markets
                       WSJ June 7 2012
Mobile Search
 Google mobile   Google app   Google embedded
   web page                      in the OS
Mobile Search




                Images http://searchenginewatch.com
Mobile Search
                          Autocomplete/Suggest+
     Dis-ambiguation   Search Faster with Less Typing
Mobile Search: Answers!




 For example,
   • Google: Zagat, Frommers
   • Bing: Yelp
   • Siri: new iOS Rotten Tomatoes and OpenTable
Mobile Search: Answers!




           Images http://searchenginewatch.com
Mobile Search: Answers!




           Images http://searchenginewatch.com
Mobile Search: Answers/Social




http://reviews.cnet.com
Mobile Search: Duck, duck, go
Mobile Search: Actionable




                            blog.getjar.com




  webpronews



                  pcworld
Mobile Search: Apps




                       Source: Nielsen July 2012



  Yelp: mobile usage now accounts for 40% of their activity, up
  from 27% in 2010.

  Groupon: 30% of all transactions are on mobile, tripled in just
  one year.
Mobile Search: Beyond Text

  • Touch/Gesture
  • Audio
  • Visual
  • Location
  • Augmented Reality
  • Proactive
Searching: Touch/Handwriting
Searching: Touch/Gesture
Searching: Audio: By Voice
Searching: Audio
Searching: Audio
                   Dragon Medical Mobile
Search: Location
Search: Location
          Enhances Google Suggestions
Search: Location
     Personal History: Desktop to Mobile




                                     Apple announced
                                     this for Safari
                                     yesterday! (part of
                                     os6 upgrade)
Search: Location
          Knowledge Graph Enhanced
Search: Location
                    Google Public Transit
Google Maps Bikes
Search: Location

                                             Inside!



Bing Venue maps on Bing (# in US covered):
 • Airports (85)
 • Amusement Parks (1)
 • Casinos (25)
 • Convention Centers (2)
 • Hotels (2)
 • Malls (1370)
 • Museums (1)
 • Shopping Districts (26)
 • Stadiums (21)
 • Universities (20)
Search: Location
              Shopping Tips!
Search: Location
Search: Visual
Search: Visual
Search: Visual Google Goggles
Search: Visual Google Goggles
Search: Visual
                 The Met
Search: Visual Google Goggles
Search: Visual Google Goggles




                     Product Info
Search: Visual Google Goggles




        http://thenextweb.com/google/2012/08/23/google-goggles-latest-update-makes-easier-shop-irl/
Search: Visual Google Goggles

                      Translation
Search: Visual Google Goggles




             Solve Sudoku!
Search: Visual
                          Quora




http://reviews.cnet.com
Search: Visual QR Codes?




     http://www.aericon.com/blog/
Search: Augmented Reality
Search: Augmented Reality
Mobile Search: Personalized?




http://pewinternet.org/Reports/2012/Mobile-Privacy/Key-Findings/Mobile-Privacy-and-Data-Management.aspx
Mobile Search: Messaging
Mobile Search: iPhone/Siri




  Voice Activated Mobile Virtual Assistants: ask them anything (search for anything)
Mobile Search: iPhone/Siri




            http://shitthatsirisays.tumblr.com/
Mobile Search: iPhone/Siri




             http://searchengineland.com
Mobile Search: Google Now




Intelligent Push
Mobile Search: Google Now
Mobile Search: Google Now
Mobile Search: Google Now


   Sam Biddle of Gizmodo sums up Google Now:

      It thinks for you, providing information cues
          even when you haven’t ask for them.
              Google Now is supposed to be
         as smart as you—maybe even smarter.
                 This isn’t search, it’s tell.



 Google Voice Search, Google Search Plus Your World, Knowledge Graph, Google Now
Mobile Search: Now vs Siri

     Study: Apple’s Siri is wrong over 1/3 of the time!

 Based off these results, Piper Jaffray’s Gene Munster gives Apple
 a letter grade of a “D” and gives Google’s voice assistant a
 “B+.” in 1600 questions:

 • Google replies accurately 86 percent of the time
 • Siri comprehends 83 percent of queries in noisy conditions; 89
   percent in a quiet room
 • Siri answers accurately 62 percent of the time on the street; 68
   percent in a quiet room.
Mobile Search: ANSWERS!




                          http://www.cnet.com
Mobile Search: Now vs Siri
Currently Siri gets:
60% of its answers from Google
20% from Yelp
14% from WolframAlpha
4% from Yahoo
2% from Wikipedia

Google provides 100% of navigation
results, 61% of information results,
48% of commerce results and 42% of local
results.

"With the iOS 6 release in the fall, we expect
Siri to improve meaningfully while reducing
its reliance on Google from 60% to 48%.“         http://tech.fortune.cnn.com
Mobile Search: Now vs Siri




                             http://www.cnet.com
Mobile Search: “Eyes Free”
Mobile Search: Google Future




Jack Menzel, Director, Product Management of Google Search, quoted in
http://www.mobile-apps-news.com
Mobile Search: Google Glasses
MOBILE SEARCH




Megan Fox                                 Web Search University Sept 2012
Director of Knowledge Management and IT   mfox@jff.org
Jobs for the Future                       http://slidesha.re/NZfMst

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Fox mobile search_sept_2012