Delivering SharePoint Success Presented at Global SharePoint User Group December 1, 2009 http://ww.gspug.org

1. Delivering SharePoint Success
Dux Raymond Sy, PMP
December 1, 2009
19:00 – 20:00 (EST)

2. Presentation Objectives
 In this presentation, you will learn the essential components
of delivering successful SharePoint projects
 In addition, you'll learn key techniques in:
 Gaining executive buy-in for SharePoint projects
 Proper planning and appropriately managing expectations
 Engaging the business for better adoption
 Defining organizational SharePoint readiness
 Iterative release of SharePoint solutions

3. Dux Raymond Sy, PMP
 Managing Partner, Innovative-E, Inc.
 Author, “SharePoint for Project
Management” by O’Reilly Media
 For more information, connect with Dux
 E-Mail: dux.sy@innovative-e.com
 Twitter: twitter.com/meetdux
 LinkedIn: meetdux.com/li
 Blog: meetdux.com

4. Agenda
 Can’t We Just Focus on the Technology?
 Raising Executive Awareness is Necessary
 Collaboratively Engineer a Solution
 Assess Organizational Readiness
 Iterative Release of SharePoint Solutions
 Questions and Answers

5. What a Concept
“Technology provides no benefits of its own; it is the
application of technology to business opportunities that
produces ROI. ”
—Robert McDowell,
In Search of Business Value

6. Typical Implementation Scenarios
 Pilot deployment for IT then magically it becomes an
enterprise production deployment
 No planning
 Everything is ad-hoc
 No budget earmarked
 Heavily customized implementation by techies lacking
SharePoint skillz

7. SharePoint Implementation Continuum
Draconian IT Wild Wild West
Empowerment
Control Chaos

8. Agenda
 Can’t We Just Focus on the Technology?
 Raising Executive Awareness is Necessary
 Collaboratively Engineer a Solution
 Assess Organizational Readiness
 Iterative Release of SharePoint Solutions
 Questions and Answers

9. Executive SharePoint Ignorance is Not Bliss
 Isn’t SharePoint about empowering End Users?
 Who’s paying the bills?
 Execs ordered SharePoint to be deployed
 Do they REALLY understand the value of SharePoint to the
organization?
 Is the budget realistic?
 As the enlightened ones, it’s our responsibility to raise
executive awareness about SharePoint
 Read “5 Reasons Why Executive SharePoint Ignorance is
Not Bliss” http://go.meetdux.com/393b

10. It’s All About the Benjamins
 Executives are primarily interested on how SharePoint can
affect an organization’s bottom line
 Tip: Look for existing inefficiencies, measure it and prove
how SharePoint can be a lifesaver
 Inefficiencies of meeting collaboration
 Business process automation
 Single platform vs multiple tools
 How much is the investment?

11. Agenda
 Can’t We Just Focus on the Technology?
 Raising Executive Awareness is Necessary
 Collaboratively Engineer a Solution
 Assess Organizational Readiness
 Iterative Release of SharePoint Solutions
 Questions and Answers

12. Educate and Engage the Business
 SharePoint is more than just a glorified network share
 Stress that SharePoint is a platform
 Tip: Address their pain points
 Provide high-level technology overview
 Discuss business challenges
 Map it to a SharePoint Solution

13. Typical SharePoint Solutions
 Generic Solutions
 Corporate Intranet
 Content Management
 Specific Solutions
 Employee Onboarding System for Human Resources
 Conference Room Scheduling System for Facilities
 Project Management Information System for PMs
 System Integration
 Custom Application Development

14. Agenda
 Can’t We Just Focus on the Technology?
 Raising Executive Awareness is Necessary
 Collaboratively Engineer a Solution
 Assess Organizational Readiness
 Iterative Release of SharePoint Solutions
 Questions and Answers

15. Keep Priorities In Order
 You can’t do it all!
 What business need should you solve first?
 What are common features that can be deployed?
 Project scope must be limited and specific
 What’s important? Time? Budget? Functionality?
 Tip: Involve decision makers in planning and prioritization

16. IT, Can You Handle This?
 Implementation
 Do you have the relevant skillsets to plan, engage with the
business, deploy SharePoint?
 Are key processes for release management, disaster recovery,
auditing in place?
 Support and Maintenance
 What does the support structure look like?
 Resources available for maintaining related technologies?
 Future Releases

17. Change Management Strategy
 Collaboration culture
 Governance plan
 Business
 Technology
 Adoption plan
 Training
 Process
 Technology
 Self-help
 Feedback

18. Reality Check
 What’s the biggest bang for your buck?
 Feel free to download this SharePoint Assessment
schedule: http://go.meetdux.com/nceb

19. Agenda
 Can’t We Just Focus on the Technology?
 Raising Executive Awareness is Necessary
 Assess Organizational Readiness
 Educate and Collaboratively Engineer a Solution
 Iterative Release of SharePoint Solutions
 Questions and Answers

20. Do You Have a SharePoint Roadmap?
 A SharePoint roadmap can help organizations
 Quantify the budget, resources and effectiveness of
SharePoint
 Allows priorities to be set
 Specifies what solutions are going to be deployed
 Iterative releases can provide immediate visibility
 Lower risk compared to big bang approach
 Tip: Successful delivery of high profile solution gets you
brownie points
 Quick wins are essential for better buy-in and adoption

21. Example Release Schedule
 Phase 1: Proof of concept or Pilot
 Phase 2: Replace intranet and file shares to improve
collaboration
 Phase 3: Deploy value point solutions for HR,
Operations and Finance
 Phase 4: Train users to build their own SharePoint
solutions
 Phase 5: Integrate CRM and third party reporting
platform
 See how EasyJet iteratively deployed SharePoint:
http://bit.ly/74XwKH

22. Agenda
 Can’t We Just Focus on the Technology?
 Raising Executive Awareness is Necessary
 Assess Organizational Readiness
 Educate and Collaboratively Engineer a Solution
 Iterative Release of SharePoint Solutions
 Questions and Answers

23. Questions?
E-Mail: dux.sy@innovative-e.com
LinkedIn: meetdux.com/li
Blog: meetdux.com
Twitter: meetdux
How did you like the presentation?
http://sp.meetdux.com/post_feedback.aspx

24. Thank
You!