This document provides an overview of the eDataSource competitive intelligence (CIA) platform. It begins with an agenda and introduction to eDataSource. It then discusses the history and benefits of CIA tools, highlighting research finding that 99% of marketers using CIA tools saw improvements. The value of competitive intelligence is discussed. The document shows that most marketers view CIA as important but only a minority use CIA platforms. Benefits of CIA platforms include improved email marketing metrics like open rates. Finally, the document demonstrates features of the eDataSource CIA platform, including the Competitive Tracker, Inbox Tracker, and upcoming Inbox Tracker 2.0 release.
The Clear Advantage to Competitive Intelligence Applications
1. Chris Adams| CTO, eDataSource
Competitive Intelligence Applications
The Clear Advantage to Competitive Intelligence
EIS 2016
2. Agenda
A Brief History of CIA Tools
Who is eDataSource?
Who Are Using CIA Platforms
Why You Should be Using a CIA Platform
A Look at the eDatasource CIA Platform
5. Competitive Tracker Inbox Tracker Design Tracker
Live Consumer-Based Panel Reporting
The most powerful search
tool of email marketing
intelligence on the market
today.
Our panel-based
solution enables you
immediately spot, react
and correct email
delivery issues.
Optimize your email
campaigns for the apps
and devices your
subscribers use.
6. Historical Email Marketing Tactics
Newsletter Signup Research ServicesSecret Shopping Industry Insights
Pro:
Easy, Friction-Free
Con:
Analytics Impossible
Pro:
Mechanical and repeatable
Con:
No consumer interaction
Pro:
Reliable benchmarking
Con:
Limited data sets
Pro:
Detailed and hands-on
Con:
Place-in-time view
7. A Systematic Approach
“This era of real-time data,
contextual email and moment-
marketing demands a systemic
programmatic approach to email
marketing competitive intelligence.”
- David Daniels, The Relevancy Group
”The Value of Competitive Intelligence”, 2016
8. History of EDS Analyst
2003 Launched the First CIA Platform
5,000 Brands Covered
Automated the “Newsletter” Process
9. The Value of Competitive Intelligence
Research Study – October 2016
10. Who is Using a CIA Platform
When asked 91% of Marketersviewed CIA as
SIGNIFICANTLY OR SOMEWHAT IMPORTANT
Source: The Relevancy Group, 10/16
11. Who is Using a CIA Platform
If a tool existed that allowed you to
view your competitors email
performance data including open
rate, click-through rate and
delivery rate, would you use it?
90% of Marketers said they would use a tool like EDS Analyst, but
only 38% are.
Early Adopters have a HUGE COMPETITIVE ADVANTAGE
Source: The Relevancy Group, 10/16
12. Benefits of a CIA Platform
IMPROVED
OPEN RATES
34% OPTIMIZED
SEND TIMES
34%
IMPROVED
CLICK-
THROUGHS
33%
INCREASED
UNDERSTNG IN
COMPETITOR
AWARENESS
33%IMPROVED
DELIVERABILITY
32%
IMPROVED
CONVERSION-RATES
30% IMPROVED
ORDER VALUE
33% NO
IMPROVEMENTS
IDENTIFIED
1%
CIA IS PROVEN TO IMPROVE YOUR EMAIL MARKETING EFFORTS
Source: The Relevancy Group, 10/16
99out of
100
Marketers using
CIA saw an
improvement to
their marketing
efforts
13. Benefits of a CIA Platform
3X
MORE
REVENUE*
Source: The Relevancy Group, 10/16*Assumes average monthly send volume of 19.4 million emails and average order value of $121.86
14. Choosing a CIA Platform
What is the source of the data?
How does that source align to your industry and
competitors?
What are their custom reporting capabilities?
What can be automated, saved, reused and alerted?
Does their services team include email marketing experts?
How easy is the application to use?
15. Analyst NextGen:
A Look at the Leading CIA Platform
Announcing: Inbox Index
Real-time index score
Based upon live consumer data
Gmail, Yahoo, Outlook and AOL
Inbox
%
Historical
Avg
Downward
Movements
Volatility
Score Factors:
22. Analyst NextGen
Inbox Tracker 2.0
Real-Time Actionable Intelligence
Clear and Easy-To-Use Dashboard
Custom List Weighting
New Alerting System
In-App Detection of Deliverability Problems
In-App Solutions to Deliverability Problems
Brief introduction
- Name
- Family
- First time at EIS, Asked to Speak
- Love skiing
0:30
Walk through brief Agenda items
I was sharing a bit with my daughter on what I’d be speaking about and she responded, “Oh, so it’s kind of like an infomercial for your company.” --- As I was getting ready to correct her, I had to stop, because, at the end of the day, if I accomplish one thing, I hope it’s that you leave this time and decide that it is in your best interest to partner with us and our flagship product, Analyst NextGen
1:00
We are eDataSource --- speak tagline
Marketing speak for we help you make decisions with your online email campaigns
1:20
Cover each of the tools and what they allow
The way we do this is unique in the industry…
2:00
Talk about our core platform and the fact it’s based upon a live consumer panel
3:00
Cover the historical email marketing techniques
Primary newsletter signup
Walls of printouts, thousands of emails
Industry insights
4:30
A Systematic Approach was needed.
An approach that produced reliable and repeat results
That you can guage and make decisions upon
Enter Email Data Source
4:50
Briefly discuss the history of eDataSource
Launched in 2003
5,000 brands covered
Pioneered the use of ”virtual characters”
Transition: Been in the competitive field since 2003, knew that there was value to it, but had never been quantified
5:30
So, we commissioned a study this past summer that was released in Oct.
The Value of Competitive Intelligence
Coined the term: Competitive Intelligence Applications
Set out to answer the question: What is the value of competitive intelligence
Hypothesis-based.
Based upon 486 qualified marketers
Managers to CMOs in the United States
6:30
6:50
7:00
Touch on the fact that 99% of respondents saw some sort of improvement
Culminate to improved order value
But, we were curious how much of an improvement
7:45
And the study concluded that on average, senders who send clos to 20M emails per month
And saw an avg order of $122 saw, on average, a 3x increase in their revenues vs. those who did
Not use a competitive intelligence tool
Why is this? Address some of the reasons
8:30
FOCUS upon Panel Data
Alignment to the US Population
Email marketing experts
Ease of Use
9:30