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Coaching Conversations
                  CBT:                                              CG:         Balanced
 Sepak Bola                      Learning     MenawanAgen                                     Breaking
               Competency                                        Corporate    Score Card &
&Manajemen                     Organization   siInternasional                                  News!
              Based Training                                    Governance   Business Model
Football & Management

                                                                                       ROLES    GOALS   STRATEGY

              DL                          ML

                                                                                          ROLES

                                                                                          Manager:Mengawasip
                                                                     SC
                                                                                          engembangandanprest
                               DM
              DC                                                                          asitimdiluarlapangan
                                                                                          bola
GK

                                                         FC
                                                                                          Coach:Membuatkeput
         DC                          CM                                                   usantaktisselamaperta
                                                                                          ndingandanmelatihtim
                                                                                          untukmencapaipotensi

                                                                                          Team
                                           MR                                             Captain:Memeliharase
              DR
                                                                                          mangatberjuangdandis
                                                                                          iplintim




Coaching Conversations
                       CBT:                                                   CG:         Balanced
 Sepak Bola                           Learning     MenawanAgen                                          Breaking
                    Competency                                             Corporate    Score Card &
&Manajemen                          Organization   siInternasional                                       News!
                   Based Training                                         Governance   Business Model
Football & Management

                                                                                       ROLES    GOALS   STRATEGY

              DL                          ML




                                                                                            GAWANG GOL
                               DM
                                                                     SC
                                                                                            YANG HARUS
              DC                                                                            DIPERTAHAN
GK
                                                                                                 Aspek-
                                                         FC
                                                                                            aspekOrganisasi
         DC                          CM
                                                                                                  Yang
                                                                                            TidakBolehGagal

                                           MR
              DR                                                                           MENJARING GOL

                                                                                           Gol-golOrganisasi




Coaching Conversations
                       CBT:                                                   CG:         Balanced
 Sepak Bola                           Learning     MenawanAgen                                          Breaking
                    Competency                                             Corporate    Score Card &
&Manajemen                          Organization   siInternasional                                       News!
                   Based Training                                         Governance   Business Model
Football & Management

                                                                                       ROLES    GOALS   STRATEGY

              DL                          ML
                                                                                       Strategi:Formasi,CorakPer
                                                                                       mainan
                                                                                       Taktik:Permainan Set Piece
                                                                     SC
                                                                                       KetrampilanPemain:Meng
                               DM                                                      giring, Menembak,
              DC
                                                                                       Menggelecek
                                                                                       Playbook:Prinsip&BukuStra
GK
                                                                                       tegiBermain
                                                         FC
         DC                          CM                                                Strategi:RencanaOrganisas
                                                                                       i, Peran, Tanggungjawab
                                                                                       Taktik:StandarProsedurOpe
                                                                                       rasi, ISO
                                                                                       KetrampilanPemain:Komu
                                           MR
              DR
                                                                                       nikasi, Manajemen
                                                                                       Playbook: CG: Corporate
                                                                                       Governance




Coaching Conversations
                       CBT:                                                   CG:         Balanced
 Sepak Bola                           Learning     MenawanAgen                                          Breaking
                    Competency                                             Corporate    Score Card &
&Manajemen                          Organization   siInternasional                                       News!
                   Based Training                                         Governance   Business Model
Shared Vision



Systems
Thinking



Personal
Mastery




                             Mental Models




           Team Learning
Customer
                                    Key
                                                                      Relationship
                                    Activities
                                                                            s




           Key                           Value                                                       Customer
           Partners         Key                                                                      Segments
                                      Proposition Channels
                            Resources
                                    Cost        Revenue
                                 Structures     Streams



Business Model Generation
  Key        Key           Key          Cost          Value        Customer                     Revenue   Customer
                                                                                     Channels
Partners   Activities   Resources    Structures    Proposition    Relationships                 Streams   Segments




                      CBT:                                                  CG:            Balanced
  Sepak Bola                          Learning      MenawanAgen                                           Breaking
                   Competency                                            Corporate       Score Card &
 &Manajemen                         Organization    siInternasional                                        News!
                  Based Training                                        Governance      Business Model
Customer
                                    Key
                                                                      Relationship
                                    Activities
                                                                            s




           Key                           Value                                                       Customer
           Partners         Key                                                                      Segments
                                      Proposition Channels
                            Resources
                                    Cost        Revenue
                                 Structures     Streams



Business Model Generation
  Key        Key           Key          Cost          Value        Customer                     Revenue   Customer
                                                                                     Channels
Partners   Activities   Resources    Structures    Proposition    Relationships                 Streams   Segments


Key Partners:
Kemitraandiperlukansehinggaorganisasidapatfokuspadakelebihannyadalamm
emberikan value proposition (nilai) kepadakonsumen, danoutsource
fungsisertasumberdaya yang kurangkritis.
                      CBT:                                                  CG:            Balanced
  Sepak Bola                          Learning      MenawanAgen                                           Breaking
                   Competency                                            Corporate       Score Card &
 &Manajemen                         Organization    siInternasional                                        News!
                  Based Training                                        Governance      Business Model
Customer
                                    Key
                                                                      Relationship
                                    Activities
                                                                            s




           Key                           Value                                                       Customer
           Partners         Key                                                                      Segments
                                      Proposition Channels
                            Resources
                                    Cost        Revenue
                                 Structures     Streams



Business Model Generation
  Key        Key           Key          Cost          Value        Customer                     Revenue   Customer
                                                                                     Channels
Partners   Activities   Resources    Structures    Proposition    Relationships                 Streams   Segments


Key Activities:Kegiatanutamaadalahfiturutama yang
dilaksanakanolehorganisasisehinggamerekadapatmemberikan value
proposition (nilai).
                      CBT:                                                  CG:            Balanced
  Sepak Bola                          Learning      MenawanAgen                                           Breaking
                   Competency                                            Corporate       Score Card &
 &Manajemen                         Organization    siInternasional                                        News!
                  Based Training                                        Governance      Business Model
Customer
                                    Key
                                                                      Relationship
                                    Activities
                                                                            s




           Key                           Value                                                       Customer
           Partners         Key                                                                      Segments
                                      Proposition Channels
                            Resources
                                    Cost        Revenue
                                 Structures     Streams



Business Model Generation
  Key        Key           Key          Cost          Value        Customer                     Revenue   Customer
                                                                                     Channels
Partners   Activities   Resources    Structures    Proposition    Relationships                 Streams   Segments


Key Resources:Sumberutamamerupakanaset yang
diperlukanuntukmenawarkan&memberikan value proposition (nilai)
demimempertahankan&mengembangkansaluran&hubungandenganpelanggan
.
                      CBT:                                                  CG:            Balanced
  Sepak Bola                          Learning      MenawanAgen                                           Breaking
                   Competency                                            Corporate       Score Card &
 &Manajemen                         Organization    siInternasional                                        News!
                  Based Training                                        Governance      Business Model
Customer
                                    Key
                                                                      Relationship
                                    Activities
                                                                            s




           Key                           Value                                                       Customer
           Partners         Key                                                                      Segments
                                      Proposition Channels
                            Resources
                                    Cost        Revenue
                                 Structures     Streams



Business Model Generation
  Key        Key           Key          Cost          Value        Customer                     Revenue   Customer
                                                                                     Channels
Partners   Activities   Resources    Structures    Proposition    Relationships                 Streams   Segments


Cost Structures:Strukturpembiayaanmengawasbiaya yang
ditanggungolehaspek-aspekbisnisdalammenyampaikan value proposition
(nilai)
                      CBT:                                                  CG:            Balanced
  Sepak Bola                          Learning      MenawanAgen                                           Breaking
                   Competency                                            Corporate       Score Card &
 &Manajemen                         Organization    siInternasional                                        News!
                  Based Training                                        Governance      Business Model
Customer
                                    Key
                                                                      Relationship
                                    Activities
                                                                            s




           Key                           Value                                                       Customer
           Partners         Key                                                                      Segments
                                      Proposition Channels
                            Resources
                                    Cost        Revenue
                                 Structures     Streams



Business Model Generation
  Key        Key           Key          Cost          Value        Customer                     Revenue   Customer
                                                                                     Channels
Partners   Activities   Resources    Structures    Proposition    Relationships                 Streams   Segments


Value Proposition:
Organisasiberusahauntukmemecahkanmasalahpelanggandanmemenuhikebut
uhanpelanggan value proposition (nilai) yang memadaikebutuhan.
                      CBT:                                                  CG:            Balanced
  Sepak Bola                          Learning      MenawanAgen                                           Breaking
                   Competency                                            Corporate       Score Card &
 &Manajemen                         Organization    siInternasional                                        News!
                  Based Training                                        Governance      Business Model
Customer
                                    Key
                                                                      Relationship
                                    Activities
                                                                            s




           Key                           Value                                                       Customer
           Partners         Key                                                                      Segments
                                      Proposition Channels
                            Resources
                                    Cost        Revenue
                                 Structures     Streams



Business Model Generation
  Key        Key           Key          Cost          Value        Customer                     Revenue   Customer
                                                                                     Channels
Partners   Activities   Resources    Structures    Proposition    Relationships                 Streams   Segments


Customer Relationships:
Hubungandengankonsumendijalindandipeliharauntuksetiapsegmenpelanggan
.
                      CBT:                                                  CG:            Balanced
  Sepak Bola                          Learning      MenawanAgen                                           Breaking
                   Competency                                            Corporate       Score Card &
 &Manajemen                         Organization    siInternasional                                        News!
                  Based Training                                        Governance      Business Model
Customer
                                    Key
                                                                      Relationship
                                    Activities
                                                                            s




           Key                           Value                                                       Customer
           Partners         Key                                                                      Segments
                                      Proposition Channels
                            Resources
                                    Cost        Revenue
                                 Structures     Streams



Business Model Generation
  Key        Key           Key          Cost          Value        Customer                     Revenue   Customer
                                                                                     Channels
Partners   Activities   Resources    Structures    Proposition    Relationships                 Streams   Segments


Channels: Saluranadalahcaraorganisasimeyediakan value proposition (nilai)
merekadalambentuk: komunikasi, distribusi, ataupenjualan.

                      CBT:                                                  CG:            Balanced
  Sepak Bola                          Learning      MenawanAgen                                           Breaking
                   Competency                                            Corporate       Score Card &
 &Manajemen                         Organization    siInternasional                                        News!
                  Based Training                                        Governance      Business Model
Customer
                                    Key
                                                                      Relationship
                                    Activities
                                                                            s




           Key                           Value                                                       Customer
           Partners         Key                                                                      Segments
                                      Proposition Channels
                            Resources
                                    Cost        Revenue
                                 Structures     Streams



Business Model Generation
  Key        Key           Key          Cost          Value        Customer                     Revenue   Customer
                                                                                     Channels
Partners   Activities   Resources    Structures    Proposition    Relationships                 Streams   Segments


Revenue Streams:Sumberpendapatanadalahhasildari value proposition
(nilai) yang ditawarkankepadapelanggandengansukses.

                      CBT:                                                  CG:            Balanced
  Sepak Bola                          Learning      MenawanAgen                                           Breaking
                   Competency                                            Corporate       Score Card &
 &Manajemen                         Organization    siInternasional                                        News!
                  Based Training                                        Governance      Business Model
Customer
                                    Key
                                                                      Relationship
                                    Activities
                                                                            s




           Key                           Value                                                       Customer
           Partners         Key                                                                      Segments
                                      Proposition Channels
                            Resources
                                    Cost        Revenue
                                 Structures     Streams



Business Model Generation
  Key        Key           Key          Cost          Value        Customer                     Revenue   Customer
                                                                                     Channels
Partners   Activities   Resources    Structures    Proposition    Relationships                 Streams   Segments



Customer
Segments:Sebuahorganisasibiasanyamelayanisatuataubeberapasegmenpela
nggan.
                      CBT:                                                  CG:            Balanced
  Sepak Bola                          Learning      MenawanAgen                                           Breaking
                   Competency                                            Corporate       Score Card &
 &Manajemen                         Organization    siInternasional                                        News!
                  Based Training                                        Governance      Business Model
Coaching Conversations

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Coaching Conversations

  • 1. Coaching Conversations CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model
  • 2.
  • 3. Football & Management ROLES GOALS STRATEGY DL ML ROLES Manager:Mengawasip SC engembangandanprest DM DC asitimdiluarlapangan bola GK FC Coach:Membuatkeput DC CM usantaktisselamaperta ndingandanmelatihtim untukmencapaipotensi Team MR Captain:Memeliharase DR mangatberjuangdandis iplintim Coaching Conversations CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model
  • 4. Football & Management ROLES GOALS STRATEGY DL ML GAWANG GOL DM SC YANG HARUS DC DIPERTAHAN GK Aspek- FC aspekOrganisasi DC CM Yang TidakBolehGagal MR DR MENJARING GOL Gol-golOrganisasi Coaching Conversations CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model
  • 5. Football & Management ROLES GOALS STRATEGY DL ML Strategi:Formasi,CorakPer mainan Taktik:Permainan Set Piece SC KetrampilanPemain:Meng DM giring, Menembak, DC Menggelecek Playbook:Prinsip&BukuStra GK tegiBermain FC DC CM Strategi:RencanaOrganisas i, Peran, Tanggungjawab Taktik:StandarProsedurOpe rasi, ISO KetrampilanPemain:Komu MR DR nikasi, Manajemen Playbook: CG: Corporate Governance Coaching Conversations CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model
  • 6.
  • 7.
  • 8.
  • 10.
  • 11.
  • 12.
  • 13. Customer Key Relationship Activities s Key Value Customer Partners Key Segments Proposition Channels Resources Cost Revenue Structures Streams Business Model Generation Key Key Key Cost Value Customer Revenue Customer Channels Partners Activities Resources Structures Proposition Relationships Streams Segments CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model
  • 14. Customer Key Relationship Activities s Key Value Customer Partners Key Segments Proposition Channels Resources Cost Revenue Structures Streams Business Model Generation Key Key Key Cost Value Customer Revenue Customer Channels Partners Activities Resources Structures Proposition Relationships Streams Segments Key Partners: Kemitraandiperlukansehinggaorganisasidapatfokuspadakelebihannyadalamm emberikan value proposition (nilai) kepadakonsumen, danoutsource fungsisertasumberdaya yang kurangkritis. CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model
  • 15. Customer Key Relationship Activities s Key Value Customer Partners Key Segments Proposition Channels Resources Cost Revenue Structures Streams Business Model Generation Key Key Key Cost Value Customer Revenue Customer Channels Partners Activities Resources Structures Proposition Relationships Streams Segments Key Activities:Kegiatanutamaadalahfiturutama yang dilaksanakanolehorganisasisehinggamerekadapatmemberikan value proposition (nilai). CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model
  • 16. Customer Key Relationship Activities s Key Value Customer Partners Key Segments Proposition Channels Resources Cost Revenue Structures Streams Business Model Generation Key Key Key Cost Value Customer Revenue Customer Channels Partners Activities Resources Structures Proposition Relationships Streams Segments Key Resources:Sumberutamamerupakanaset yang diperlukanuntukmenawarkan&memberikan value proposition (nilai) demimempertahankan&mengembangkansaluran&hubungandenganpelanggan . CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model
  • 17. Customer Key Relationship Activities s Key Value Customer Partners Key Segments Proposition Channels Resources Cost Revenue Structures Streams Business Model Generation Key Key Key Cost Value Customer Revenue Customer Channels Partners Activities Resources Structures Proposition Relationships Streams Segments Cost Structures:Strukturpembiayaanmengawasbiaya yang ditanggungolehaspek-aspekbisnisdalammenyampaikan value proposition (nilai) CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model
  • 18. Customer Key Relationship Activities s Key Value Customer Partners Key Segments Proposition Channels Resources Cost Revenue Structures Streams Business Model Generation Key Key Key Cost Value Customer Revenue Customer Channels Partners Activities Resources Structures Proposition Relationships Streams Segments Value Proposition: Organisasiberusahauntukmemecahkanmasalahpelanggandanmemenuhikebut uhanpelanggan value proposition (nilai) yang memadaikebutuhan. CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model
  • 19. Customer Key Relationship Activities s Key Value Customer Partners Key Segments Proposition Channels Resources Cost Revenue Structures Streams Business Model Generation Key Key Key Cost Value Customer Revenue Customer Channels Partners Activities Resources Structures Proposition Relationships Streams Segments Customer Relationships: Hubungandengankonsumendijalindandipeliharauntuksetiapsegmenpelanggan . CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model
  • 20. Customer Key Relationship Activities s Key Value Customer Partners Key Segments Proposition Channels Resources Cost Revenue Structures Streams Business Model Generation Key Key Key Cost Value Customer Revenue Customer Channels Partners Activities Resources Structures Proposition Relationships Streams Segments Channels: Saluranadalahcaraorganisasimeyediakan value proposition (nilai) merekadalambentuk: komunikasi, distribusi, ataupenjualan. CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model
  • 21. Customer Key Relationship Activities s Key Value Customer Partners Key Segments Proposition Channels Resources Cost Revenue Structures Streams Business Model Generation Key Key Key Cost Value Customer Revenue Customer Channels Partners Activities Resources Structures Proposition Relationships Streams Segments Revenue Streams:Sumberpendapatanadalahhasildari value proposition (nilai) yang ditawarkankepadapelanggandengansukses. CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model
  • 22. Customer Key Relationship Activities s Key Value Customer Partners Key Segments Proposition Channels Resources Cost Revenue Structures Streams Business Model Generation Key Key Key Cost Value Customer Revenue Customer Channels Partners Activities Resources Structures Proposition Relationships Streams Segments Customer Segments:Sebuahorganisasibiasanyamelayanisatuataubeberapasegmenpela nggan. CBT: CG: Balanced Sepak Bola Learning MenawanAgen Breaking Competency Corporate Score Card & &Manajemen Organization siInternasional News! Based Training Governance Business Model

Hinweis der Redaktion

  1. What is the difference between CBT & current practices?
  2. Benefits Implementing CBT in your organizationIdentify competenciesDeliberate on learner’s motivationDevelop engagement / training strategyImplement & Evaluate OutcomesOutcome Focused
  3. A learning organization exhibits five main characteristics: systems thinking, personal mastery, mental models, a shared vision, and team learningSystems thinking. The idea of the learning organization developed from a body of work called systems thinking. This is a conceptual framework that allows people to study businesses as bounded objects. Learning organizations use this method of thinking when assessing their company and have information systems that measure the performance of the organization as a whole and of its various components. Systems thinking states that all the characteristics must be apparent at once in an organization for it to be a learning organization. If some of these characteristics is missing then the organization will fall short of its goal. However O’Keeffe believes that the characteristics of a learning organization are factors that are gradually acquired, rather than developed simultaneously.Personal mastery. The commitment by an individual to the process of learning is known as personal mastery. There is a competitive advantage for an organization whose workforce can learn quicker than the workforce of other organizations. Individual learning is acquired through staff training and development, however learning cannot be forced upon an individual who is not receptive to learning. Research shows that most learning in the workplace is incidental, rather than the product of formal training, therefore it is important to develop a culture where personal mastery is practiced in daily life. A learning organization has been described as the sum of individual learning, but there must be mechanisms for individual learning to be transferred into organizational learning.Mental models. The assumptions held by individuals and organizations are called mental models. To become a learning organization, these models must be challenged. Individuals tend to espouse theories, which are what they intend to follow, and theories-in-use, which are what they actually do. Similarly, organisations tend to have ‘memories’ which preserve certain behaviours, norms and values. In creating a learning environment it is important to replace confrontational attitudes with an open culture that promotes inquiry and trust. To achieve this, the learning organization needs mechanisms for locating and assessing organizational theories of action. Unwanted values need to be discarded in a process called ‘unlearning’. Wang and Ahmed refer to this as ‘triple loop learning.’Shared vision. The development of a shared vision is important in motivating the staff to learn, as it creates a common identity that provides focus and energy for learning. The most successful visions build on the individual visions of the employees at all levels of the organization, thus the creation of a shared vision can be hindered by traditional structures where the company vision is imposed from above. Therefore, learning organizations tend to have flat, decentralized organizational structures. The shared vision is often to succeed against a competitor, however Senge states that these are transitory goals and suggests that there should also be long term goals that are intrinsic within the company.Team learning. The accumulation of individual learning constitutes Team Learning. The benefit of team or shared learning is that staff grow more quickly and the problem solving capacity of the organization is improved through better access to knowledge and expertise. Learning organizations have structures that facilitate team learning with features such as boundary crossing and openness. Team learning requires individuals to engage in dialogue and discussion; therefore team members must develop open communication, shared meaning, and shared understanding. Learning organizations typically have excellent knowledge management structures, allowing creation, acquisition, dissemination, and implementation of this knowledge in the organization.
  4. A learning organization exhibits five main characteristics: systems thinking, personal mastery, mental models, a shared vision, and team learningSystems thinking. The idea of the learning organization developed from a body of work called systems thinking. This is a conceptual framework that allows people to study businesses as bounded objects. Learning organizations use this method of thinking when assessing their company and have information systems that measure the performance of the organization as a whole and of its various components. Systems thinking states that all the characteristics must be apparent at once in an organization for it to be a learning organization. If some of these characteristics is missing then the organization will fall short of its goal. However O’Keeffe believes that the characteristics of a learning organization are factors that are gradually acquired, rather than developed simultaneously.Personal mastery. The commitment by an individual to the process of learning is known as personal mastery. There is a competitive advantage for an organization whose workforce can learn quicker than the workforce of other organizations. Individual learning is acquired through staff training and development, however learning cannot be forced upon an individual who is not receptive to learning. Research shows that most learning in the workplace is incidental, rather than the product of formal training, therefore it is important to develop a culture where personal mastery is practiced in daily life. A learning organization has been described as the sum of individual learning, but there must be mechanisms for individual learning to be transferred into organizational learning.Mental models. The assumptions held by individuals and organizations are called mental models. To become a learning organization, these models must be challenged. Individuals tend to espouse theories, which are what they intend to follow, and theories-in-use, which are what they actually do. Similarly, organisations tend to have ‘memories’ which preserve certain behaviours, norms and values. In creating a learning environment it is important to replace confrontational attitudes with an open culture that promotes inquiry and trust. To achieve this, the learning organization needs mechanisms for locating and assessing organizational theories of action. Unwanted values need to be discarded in a process called ‘unlearning’. Wang and Ahmed refer to this as ‘triple loop learning.’Shared vision. The development of a shared vision is important in motivating the staff to learn, as it creates a common identity that provides focus and energy for learning. The most successful visions build on the individual visions of the employees at all levels of the organization, thus the creation of a shared vision can be hindered by traditional structures where the company vision is imposed from above. Therefore, learning organizations tend to have flat, decentralized organizational structures. The shared vision is often to succeed against a competitor, however Senge states that these are transitory goals and suggests that there should also be long term goals that are intrinsic within the company.Team learning. The accumulation of individual learning constitutes Team Learning. The benefit of team or shared learning is that staff grow more quickly and the problem solving capacity of the organization is improved through better access to knowledge and expertise. Learning organizations have structures that facilitate team learning with features such as boundary crossing and openness. Team learning requires individuals to engage in dialogue and discussion; therefore team members must develop open communication, shared meaning, and shared understanding. Learning organizations typically have excellent knowledge management structures, allowing creation, acquisition, dissemination, and implementation of this knowledge in the organization.
  5. Focus on communicationLanguage concern (use of translators)Cultural differencesUnderstanding each others’ needsRole PlayDIKLAT with AUS-AIDDIKLAT with Wolrd BankDIKLAT with UN
  6. keadilantanggungjawabakuntabilitastransparan
  7. Key partnerships are essential so that the organization can focus on its strengths in delivering the value proposition and outsourcing certain less critical functions and resources.
  8. Key activities are the key functions executed by the organization such that they can deliver the value propositions
  9. Key resources are the assets required to offer and deliver value propositions by sustaining and developing customer relationships and channels.
  10. Cost structure accounts for the costs incurred by different business model elements in delivering the value proposition.
  11. An organization seeks to solve customer problems and satisfy customer needs with value propositions.
  12. Customer relationships are established and maintained within each Customer Segment.
  13. Channels are means from which organization delivers their value propositions in the form of: communication, distribution, or sales.
  14. Revenue streams are the result of value propositions successfully offered to customers.
  15. An organization normally serves one or several Customer Segments.